What evidence can you share that demonstrates the impact of the engagement?
The quality of work was excellent. When it came to UI/UX, Brandcoders really understood what users were looking for and recognized that we had to be mobile-friendly. They did a great job of making our website flow beautifully in the mobile environment, which hadn’t been the case before.
We’ve seen a big improvement there. In terms of design, they understood our brand and where we wanted to go with our brand identity. They were able to then translate that into a website that represented our identity.
How did Brandcoders perform from a project management standpoint?
I only have positive comments. They were great at managing the project. We had constant communication, and they were on top of the project from beginning to end. We delayed it a lot on our end, just because we weren’t ready and we had other business priorities.
Even though what was supposed to be a 2–4-month project turned into one that was twice as long, they were understanding and continued working with us. They checked in from time to time, and, when we were working actively, they were very involved and on top of things.
What did you find most impressive about them?
Brandcoders knew how to get a website out there, how to put it on all the business listings to make sure everyone can find it, and how to handle updates. We made a lot of changes on our website. We did a pretty big overhaul, removing a lot of things due to strategic priorities.
They were able to work with us and help us succeed. When it came to SEO, we had a very rich SEO in the past, and they ensured that we’d be able to bring that along and maintain it as we went to a more simplified website than what we’d had before.
That was really critical. They understood development, but also launching sites and how to become and stay visible. This was especially important given that we had a long history as a business and had to stay visible on search engines after updating the site.
Are there any areas they could improve?
I’ve never had anything negative to say about them, especially this time around, but also the first time I worked with them. They’re just a really great team. They work hard and get things done. I think they’ve gotten even better.
I’ve worked with quite a few companies in the past, updating sites and launching new ones. None of them have been as easy to work with and as on top of it. We had other things on our minds, and couldn’t finish certain copy pieces on time, but Brandcoders was just really easy to work with.