BrainMobi

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder and the CTO at WiGo Trips, a travel platform that emphasizes on connecting travelers with other travelers that they have high compatibility with. I handle a majority of the technical aspects of what we do.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BrainMobi?

I joined about a year ago while my co-founder was working with them for about two and a half years on this project with BrainMobi. She isn’t a technical person, and our company needed technical resources for the designs and concepts she had come up with.

SOLUTION

What was the scope of their involvement?

Our engagement was divided into two segments. Before I came on, my co-founder was interfacing with BrainMobi while they handled the UX/UI app design research. She had a series of discussions with their UX/UI team where they talked about plans for taking the app from concept to designs to implementation to building the apps and systems and then maintaining that with BrainMobi as our technical provider. My fellow co-founder had a list of features and goals she wanted accomplished in the iOS and Android app. After receiving designs from the initial discussions, we, unfortunately, had to pause the engagement because of funding.

When I join the engagement, I built upon the technical foundation. After re-engaging with BrainMobi, they provided limited support and worked on additional projects, with a majority of the work being web-based. Their team created several webpages for our platform, using HTML, CSS, and JavaScript.

What is the team composition?

Initially, we only worked with a team of UX/UI designers. When we re-engaged, we were assigned a web development team. Throughout, we communicated directly with Amit (Co-Founder & CTO, BrainMobi).

How did you come to work with BrainMobi?

I think it was through a recommendation my fellow co-founder received during networking and working in the tech industry.

How much have you invested with them?

The original engagement was going to be about $25,000–$30,000. To date, we’ve spent between $8,000–$9,000 with them.

What is the status of this engagement?

We worked with BrainMobi between December 2018–April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our current engagements with BrainMobi are complete. However, we do plan on engaging with them again once we receive additional funding. They’re familiar with what we do, and I would love to work with them again.

The app is live in the iOS and Android app stores. The design and UX are inspired. We’ve had nothing but positive reviews on the way it looks and functions. They performed well and weren’t bogged down by any challenges or additional work.

How did BrainMobi perform from a project management standpoint?

Amit arranged everything for our teams. Each engagement, we broke into a separate project that had a complete SOW that we signed off on. During the actual work phase, we had regular communications and deliverables every few days, along with discussions and review sessions. From a project management standpoint, we kept track of everything that was mirrored on their end. I can’t think of a situation where any expectation or communication was dropped. I have nothing negative to say about the process.

What did you find most impressive about them?

Communication was clear throughout the engagement. Amit knew our expectations and how to achieve them. Their assigned team got the work done. They were able to seamlessly integrate with our collaboration tools, getting into our design collaboration and code repositories easily. From the moment we engaged with BrainMobi, we hit the ground running.

Are there any areas they could improve?

I was thinking about that, but honestly, none that I can think of. The engagements we had with BrainMobi were simple relative to the overall grand scheme of things. With all the work we had done, I can’t think of anything.

Do you have any advice for potential customers?

BrainMobi’s flexibility allows them to achieve client goals and understand their needs. My advice for people looking to engage with them is to be honest and transparent while working with their team. It is the best way to maximize your value with BrainMobi.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Sports 360 Technologies Private Limited, a sports app company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BrainMobi?

We are on a mission to create a sports app that can connect audiences to different sports. Users would be able to participate in polls and watch live videos of particular matches. We engaged BrainMobi because we needed help with the development.

SOLUTION

What was the scope of their involvement?

I had several discussions with BrainMobi’s business analyst team because I only had an idea for an application. They helped create a scope of work and finalize the software requirements for the product. Then they created wireframes, which led to the full design and development stages of the Android app, which was completed in May 2019. We are now working together on an iOS application. Our contract also calls for nine months of support after the product launches.

What is the team composition?

We work a large team that includes a business analyst, the co-founder who is working as the project manager, an Android tech team lead and developer, a designer, a QA tester, and two or three backend developers.

How did you come to work with BrainMobi?

I learned of BrainMobi through a Google search for the top development companies in India. I shortlisted 3–4 companies and contacted all of them for an interview. In addition to the meeting, I gave them a task list to code without sharing the scope of work. BrainMobi performed well throughout each element of my search, and they offered a competitive price.

How much have you invested with them?

We spent about $30,000 on the Android app.

What is the status of this engagement?

We started working together in February 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work to this point has been quite impressive.

How did BrainMobi perform from a project management standpoint?

Our project manager is accommodating and quick to respond to our messages through Skype or WhatsApp. Their team understands how to deal with the client and manage product development.

What did you find most impressive about them?

I’ve never worked with a company that is so quick to respond. They know how to manage the project and deliver each promised milestone.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder of eekhoe, a cloud-based business networking platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainMobi?

We engaged BrainMobi to design and develop the platform for iOS and Android mobile devices.

What were your goals for this project?

We wanted to add functionality and make the app more stable. The team needed to redesign the early version UI as well.

SOLUTION

How did you select this vendor?

One of my business associates recommended BrainMobi. I then interviewed the team and discussed their suggested approach for the build. During the conversation, they demonstrated an understanding of project needs and suggested alternative enhancements. I hired BrainMobi because they were the best candidate.

Describe the project in detail.

BrainMobi designed the wireframes based on our concepts, which we had presented via PowerPoint. The process included significant back and forth around the design implementations. They then developed the app for both iOS and Android.

What was the team composition?

The nine-person team included one project lead, two Android developers, two iOS developers, two backend developers, one UI designer, and one wireframe designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app’s concept is new and will require behavior change on the part of users in business environments. Adoption is slow, but I’m confident the app will do well as users realize the benefits.

How effective was the workflow between your team and theirs?

The partnership was remote, but we didn’t experience any major issues. We held weekly sessions to discuss project milestones and tracked updates via Basecamp 3.

What did you find most impressive about this company?

They were experienced and flexible. BrainMobi augmented their team to ensure on-time deliveries. Direct communication between teams helped clarify expectations and resulted in a smooth engagement.  

Are there any areas for improvement?

Their management should be more receptive and sensitive to time zone differences.

BACKGROUND

Introduce your business and what you do there.

I’m a business head for Episode Silver. We make designer sterling silver ornaments, religious figurines, cutlery, and other home décor items. I focus on the local Delhi market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BrainMobi?

We had an outdated 10-year-old website. Customers were getting frustrated with the online payment system and often couldn’t find the products they wanted. The site had been cross-displaying products in the wrong areas.

The functionalities and UX were fine for 2007, but the technologies did not hold up over time. We wanted a simpler and more navigable site.

SOLUTION

What was the scope of their involvement?

BrainMobi redeveloped the site, enabling us to change product images and online titles quickly. This functionality accommodated our preference to showcase new items for frequent visitors. The team worked on improving response time to execute this aspect of the project. We used in-house designers during the engagement.  

What is the team composition?

I had one main point of contact.

How did you come to work with BrainMobi?

We searched for local companies on multiple websites including Clutch. We then shortlisted 10–15 vendors including BrainMobi. We spoke to a few agencies, but their team was more affordable and highly personable. We also received a referral for BrainMobi. Ultimately, we hired the team because they understood our goals and brand, and were open to our contributions.

How much have you invested with them?

We spent around $30,000. The cost was a fixed price for the entire project.

What is the status of this engagement?           

We started working together in October 2018 and the partnership ended in January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The overhauled site was user-friendly, but still familiar enough for our long-time customers. Many local customers use our site to check out new products before visiting one of our stores. The site’s new functionalities supported this behavior because it encouraged online inquiries and complemented our digital marketing.

How did BrainMobi perform from a project management standpoint?

The communication between teams was easy and effective. There were short delays, but I expected those. We communicated via Basecamp, WhatsApp, and in-person meetings.

What did you find most impressive about them?

We didn’t have to supervise their work. Our interactions with the CEO were ideal and made the project a smooth experience.

Are there any areas they could improve?

They could have stuck to deadlines more strictly. I didn’t mind 1–2-day delays, but the team still could have been better.

Do you have any advice for potential customers?

They haven’t branched out to the newest technologies such as AR/VR. But they do their job well.

BACKGROUND

Introduce your business and what you do there.

I’m the CMO of Loire Collection. We’re a luxury clothing brand that specializes in matching accessories.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BrainMobi?

I needed a development firm to build out my company’s web platform and cultivate our online presence.

SOLUTION

What was the scope of their involvement?

BrainMobi has been integral to my company’s success. I contacted them and expressed my desire for an attractive website that accurately showcases our apparel. They worked to brainstorm design concepts and make my ideas into reality. After finalizing the wireframes, they developed the website and included specific features that I requested. The customized design elements included accessible contact information and a personal “About Me” section. They often worked overnight to ensure that the site could launch alongside a planned marketing push. Their developers are currently building a mobile version for iOS and Android. They also update the website on a regular basis.

What is the team composition?

They allocated a full team of designers, android developers, iOS developers, and business analysts.

How did you come to work with BrainMobi?

I considered 2–3 other companies but ultimately chose BrainMobi for their competitive pricing and convenient location.

How much have you invested with them?

The entire project costs $75,000.

What is the status of this engagement?

We started working together in December 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website looks great, and I’m pleased with how the app development portion of the project is progressing. They’re helping us grow a sustainable e-commerce network.

How did BrainMobi perform from a project management standpoint?

They’re located near my office, so we’re able to collaborate often. Their team is available to me 24/7. We use Jira to organize project tasks.

What did you find most impressive about them?

They’ve delivered an excellent product, so I’d recommend them to other startups. I’m proud to market the platform they’ve created for me. They approached the website build as if it was an internal project.

Are there any areas they could improve?

I’ve yet to experience an issue with them, so I can’t suggest any notable improvements.

Do you have any advice for potential customers?

They’re one of the best companies in India.

BACKGROUND

Please describe your company and your position there.

I'm a co-founder and CEO of Rely, a corporate instant messaging solution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BrainMobi?

We needed mobile and web development. Using React Native, we had already coded functional Android and iOS apps and a minimal backend. The prototype could create and edit users from the backend, validate through SMS or QR codes, and send messages. 

We wanted to turn this prototype into a secure, encrypted instant messaging app that could send acknowledgment messages, present a “typing” indicator, and send and receive links, images, videos, voice messages, and documents. 

What were your goals for this project?

We wanted an MVP to place on the market.

SOLUTION

How did you select this vendor?

We chose this vendor based on reviews from Clutch and Appfutura. Two things were relevant: their ability to deliver the project in an agile manner and their capacity to provide functional code iteratively and biweekly. We also needed to finish everything in three months. BrainMobi committed to all those requests.

Describe the project in detail.

We provided a high-resolution prototype design and mockups for the intranet and web versions of the app. We agreed on a three-month project, paid a quarter of the budget up front, and signed on the promise that the team would be immediately available. 

However, the kick-off meeting with the team lead didn't occur until the middle of June. BrainMobi didn't provide a milestone plan until the end of June, and said the project timeline would begin then. The final deadline then apparently moved to September 25, which meant it was no longer a three-month project.

On August 6, we declared through email that the project was over and that we were moving forward with another team. They didn't react until August 9, when we sent a second email. On August 16 they insisted on proceeding with the project and delivering by October, but we declined the offer.

What was the team composition?

We had a technical lead, a frontend developer, a backend developer, a QA specialist, and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was poorly planned. Even though we asked for a chat app, not a single line of code was written for the chat function by August. We requested biweekly deliveries in the contract, which simply didn't happen.

The plan had five milestones. They delivered the first three milestones together more than two months after the starting date, but kept insisting that they were still on time. 

The quality was also extremely bad. The first three user acceptance tests were so terrible that we couldn't complete a user flow. They spent the following days fixing bugs. The code had many bugs, was extremely unstable, and didn't pass a simple user acceptance test.

How effective was the workflow between your team and theirs?

The team was nice, but we didn't hire them for that. We needed the job to be finished within a given time, to be delivered in a given manner, and to measure up to a minimum quality standard. That didn't happen.

What did you find most impressive about this company?

The sales process was great. The sales account manager told us everything we wanted to hear and followed up after the project started. But nothing he promised actually happened, even though BrainMobi was aware of our frustration. 

Are there any areas for improvement?

If they commit to certain deadlines and methodologies, they should keep their word. We feel that we were cheated.

BACKGROUND

Introduce your business and what you do there.

Our company is a united platform for hairdressers, salon owners, and their clients. We handle all the bookings and day-to-day administrative functions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BrainMobi?

We thought it would be more cost effective to outsource some of our app development.

SOLUTION

What was the scope of their involvement?

We provided BrainMobi with wireframes of every feature we wanted. Then, their team developed an iOS app that both headdresses and their clients could log in to. They configured the interface and features to handle all aspects of the booking process—from finding a hairdresser and booking an appointment to paying for the appointment. Their team also made a feature where clients could easily rebook future appointments.

What is the team composition?

We worked with a frontend developer, backend developer, a project manager, and a QA.

How did you come to work with BrainMobi?

We initially spoke to all our contacts that outsourced work for references. Then, we went online and found reviews of some companies that created websites like ours. We reached out to them with our technical specifications to gauge their understanding before we got a quote. We contacted the vendors with good price points and set up numerous calls to run through their technical qualifications and understanding of our API.

What is the status of this engagement?

We started in August 2017 and finished in July 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received extremely positive feedback on our app thus far. In terms of quantitative data, we just started rolling it out, so it’ll be coming along in the next month.

How did BrainMobi perform from a project management standpoint?

Their project management was good overall. There were some delays with development, but the quality of work and our communication were great. We used Skype for daily communication, Mantis for bug reporting, and Basecamp for project management.

What did you find most impressive about them?

One thing that really stood out to us was their commitment to making up time if they were behind. They worked late hours (2 am or 5 am) in India to get a release out. They really went above and beyond, taking ownership of the project. Their team wanted to make sure that they finished the job to the best of their ability.

Are there any areas they could improve?

They could do a little better to initially understand the scope and time estimates. It wasn’t that they weren’t working on the project; Their team just took some time to understand the complexities involved in our different profiles, such as the differences between a salon manager vs. a salon owner. I also wished we used Slack at the beginning instead of Skype. However, these are minor offenses.

Do you have any advice for potential customers?

They’re easy to get along with. Try to connect with them on a personal level, as it’ll ease project management.

BACKGROUND

Introduce your business and what you do there.

I am the founder of DermaMatrimony.com, a matchmaking website for people with lifelong skin conditions such as vitiligo, psoriasis, albinism, burns, scars, etc. who are interested in getting married. I suffer from psoriasis, so I started the business primarily as a social initiative. My website is currently in the beginning stages.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BrainMobi?

I wanted to build the best possible version of the website. I needed a reputable website development company.

SOLUTION

What was the scope of their involvement?

BrainMobi developed my website. Registering and using it are free, but we are planning to introduce membership fees. The site was developed using Node.js. It has mobile and chat components.

I have asked them to start work on the platform’s mobile app.

What is the team composition?

My main contact has been with a project leader. I have also been in contact with one of their frontend and one of their backend developers, as well as a tester. The whole project has involved six people from their team.

How did you come to work with BrainMobi?

I looked online for good website development companies in my surrounding areas. I shortlisted BrainMobi and another company based on their reviews. I contacted both candidates to see their approach to developing my website and they gave me basic technical and financial proposals. I chose BrainMobi based on their proposal.

How much have you invested with them?

The total cost was almost $45,000. This does not include the mobile app they’re working on.

What is the status of this engagement?

I worked with BrainMobi from October 2017–March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site is working smoothly on both desktop and mobile devices. The overall user experience is good.

How did BrainMobi perform from a project management standpoint?

Their overall performance was good. They helped me even though I had incomplete designs and I didn’t know exactly what I wanted. They told me that they had never developed a matchmaking website before, and they were excited about the project. They suggested ways to improve the site. My vision for the project and their knowledge formed a good combination.

We communicated over Skype and Google Hangouts. They were available from early morning until late in the evening.

What did you find most impressive about them?

They helped me a lot in the areas that required a more technical approach and proposed alternatives to my initial perspective. Originally, I asked them to develop the website in PHP, at the suggestion of a friend, but BrainMobi suggested Node.js as an option, and I agreed. There are many areas where they’ve helped me find better solutions.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Bitost, a fast food restaurant chain known for its toasted sandwiches.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BrainMobi?

We needed an APA system for checking inventory, taking customer orders, and other business functions.

SOLUTION

What was the scope of their involvement?

We wanted an APA system for employee use and for customer use. After I described what I needed, and we talked about project price and duration, they began building us two different systems. One system is for restaurant procedures, such as taking phone orders and checking inventory. Now, when we receive a phone call, the system identifies the caller and their address, which allows us to immediately input their order and generate the bill. The other system is used for our inventory checks and accounting, as well as other internal aspects of the business.

What is the team composition?

I mainly talked with Amit [Founder and CTO, BrainMobi], so I don't know the exact size or composition of the team they used.

How did you come to work with BrainMobi?

A friend who worked previously with an Indian company constantly promoted them for their coding and digital work. Based on this input and the lower average cost of Indian companies compared to local companies, I conducted a Google search and found BrainMobi. I emailed them and after they responded, I travelled to India to meet them face-to-face.

How much have you invested in them?

We spent around $50,000.

What is the status of this engagement?

We began working with them in February 2016, and they completed the project in July 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m happy with the systems they built. It makes business operations easier by allowing us to collect more information such as customer data. I can choose the customer of the month – a concept similar to employee of the month – with this information. The customer of the month is chosen based on who purchases the largest order that month; they receive a prize and a yearlong discount. The system has made it easier to find accounting and inventory information as well.

How did BrainMobi perform from a project management standpoint?

Amit was available 24/7 during our collaboration, which was great. I contacted him directly.

What did you find most impressive about them?

I admire how hard they work. They’re ambitious and good at what they do.

Are there any areas they could improve?

Although they’re extremely hardworking, they don’t take initiative. When you’re experienced in an area, you should offer your own opinions and recommendations, but they generally gave me exactly what I asked without offering their personal input.

Do you have any advice for potential customers?

BrainMobi is one of the best on the condition that you know exactly what you want in a project. If you only have an idea of what you want, the process will take longer.

BACKGROUND

Introduce your business and what you do there.

My company is Top Tech Biz. We provide reviews about various app development, web development, and marketing agencies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BrainMobi?

I wanted to make sure that we had a system put in place, such as a CRM [customer relationship management] system, to tie everything together and allow my employees to log in and fill out different information and profiles, which then get put into our blog.

SOLUTION

What was the scope of their involvement? 

They developed our website on WordPress with custom modules, a CRM system, as well as an autoresponder system. They were able to build everything out for me in a 3-month span. Our main focus was making sure we had enough developers working on this project together in order to get everything online within that timeframe. 

They also helped to build our email system, with a custom login and domain, and I am able to manage all the email accounts for my business. We are currently going into talks regarding marketing. They have made a lot of very valuable suggestions, especially when building out the system. 

We are still working together and I plan to invest more money into the project. One of the things I am working on is trying to categorize and show what the different companies specialize in. We have some telecom app companies, travel app companies, as well as food companies.

What is the team dynamic?

We had a project developer, a QA analyst, 2 backend developers, 2 frontend developers, and 2 testers working on this project.

How did you come to work with BrainMobi?

I listed a project on the AppFutura site. I had many developers respond, however, a lot of them weren’t able to do it in the timeframe I requested. I decided to go with BrainMobi due to their emphasis on quality, and their commitment to the timeframe.

How much have you invested in them?

I spent $60,000 on this project.

What is the status of this engagement?

We started working with them in June of this year and the project was completed in August.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It has been perfect. We haven’t had any downtime, and everything is looking good. We did have a few bugs, but we were able to iron all of those out during a testing phase. We are currently in the stages where we are going to start pushing some advertisements and drawing traffic to the website.

Our users like the site and I have been receiving a lot of feedback from software development companies that want to be listed on the site.

How did BrainMobi perform from a project management standpoint?

They always had someone available 24 hours a day, which was really nice. I had 2 points of contact, and they were always good at getting back to me on time.

We had a lot of face-to-face contact. I really appreciate not only communicating over the telephone but also communicating via video chat because it makes it more personal and establishes better communication.

What did you find most impressive about them?

When going through this project originally, we didn’t plan on having so many people involved. As it progressed, within the first month, they recommended that we get more people on the team in order to handle everything. I appreciate them bringing in more resources, and keeping the project cost the same in order to meet our milestones, instead of charging me an extra fee for more developers.

Are there any areas they could improve?

No, not necessarily. There was a 2-week period where their internet connection wasn’t good and we have several dropped video calls, but they were able to rectify it very quickly.

Do you have any advice for potential customers?

Reviews play a very important role when hiring a company. I feel very fortunate that I was able to find such a good company without going through a mess of developers. I have heard so many horror stories about people who hire software development companies who are not who they say they are.