Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We haven’t had a single crash of the app since we’ve launched. We get amazing feedback from bars and restaurants, but that’s also because of the UI and UX we’ve built in. That’s our design so it’s not technically them; we’re really proud of our design team. But I’m impressed by the fact that we haven’t had a single crash of the app since it’s been launched in the app store. That I do give BrainBean 100% credit for. If we had gone with the other company, I’m 100% sure that we would not be at that rate.
How did BrainBean perform from a project management standpoint?
They’ve done an excellent job and have managed the project really well. We’re pretty extremely organized, so originally we didn’t want a project manager on it. I think that was one of our biggest problems with the other company, that the project manager was horrible. We originally asked for no QA and no project management so we could just be on top of it ourselves. They insisted on having a project manager and the project manager’s been good. We have Skype groups where we address any concerns if something’s urgent, but we use JIRA for all the tickets. Basically, we input the tickets that we want them built in and they put in their feedback. It’s very transparent. We’re able to see what their developers are working on daily. They can leave comments in JIRA and we can manage anything that we need to. It’s been a very smooth ride.
I think the biggest issue we had with the prior company was their ability to match our designs, actually just copy our designs when they were developing. That’s been one good thing with BrainBean that the other company didn’t have. The developers are very strong. Another good thing about them is that as we’ve needed more development time from them to make the product even better, they’ve brought in additional developers. For example, we wanted to launch much quicker for Android, so they brought in extra developers. We’ve had 2 developers from BrainBean exclusively working on our Android app. Alexey has been great in terms of managing our expectations and what we need at the time. Now the iOS app is already launched and the Android app is launching in a week. Even with that, we’re going to continue to use them for our maintenance package. They’ll probably keep at least 1 developer for us on a weekly basis for that.
What did you find most impressive about BrainBean?
I think their Android skills are amazing. They’re really good leaders when it comes to mobile app development. When we wanted to launch our app in the iOS store, the other company that we worked with didn’t know the proper steps. They didn’t have enough knowledge of the device that we were getting to launch the product in the Play Store and Apple. In contrast, I found that BrainBean is always 5 steps ahead of us. They are very aware of the process that is there for a startup to launch. They know the ins and outs of it. If they don’t know, they’ll do the research and let you know. We feel very confident about the device that we’re getting from them, which we didn’t have from the other company at all. That’s probably the best thing that they have.
Are there any areas BrainBean could improve?
They’re extremely, extremely strong with Android, but they can be better at iOS. One of the new guys that they brought in was very good, but I guess they could grow a little bit more on the iOS side. They could have more developers on the iOS side because their team is mostly Android-focused. We’ve worked with the new developer from the past couple months now. There is a big difference between where he is now versus where he was 2 months ago. It’s not a major concern, but just 1 small thing if I had to find something wrong with them.