Quality Over Quantity

Looking for a software development company?

BPO technology is a custom software development company specialised in providing quality web, custom software and mobile app development services at an affordable price using the best talents.

Our goal is to deliver excellent web, custom software, and mobile applications that add value to your business. We will take the worry out of managing the design and development processes for you, but as the product owner, you or your delegate will be actively involved.

Our Expertise

We analyze our customers users’ needs and design, construct and test end user applications that will satisfy these needs through the use of software programming languages. We utilize the application of engineering principles to application and custom software development.

  • Web Development
    • Our E-commerce and web developers can develop anything from basic website to complex CMS driven web applications or dynamically built websites based on data driven technology.
  • Cloud Computing
    • We leverage cloud technologies to take advantage of cost savings with smaller footprint costs for scalable, reliable and performant software.
  • Mobile App Development
    • We build mobile applications based on native SDK’s or cross platform technologies that utilise a mixture of native calls, JavaScript and web technologies as basis.
  • Database Development
    • Our absolute expertise is developing data driven commercial sites where the power of the database is fully utilised. Our expertise is in using SQL Server, Oracle and MYSQL technologies.
 
$25,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2015
Show all +
Heiloo, Netherlands
headquarters
  • Wielemakersland 1
    Heiloo, NH 1852EA
    Netherlands
other locations
  • Brgy., 40-D Quimpo Blvd, Talomo
    Davao City, DSU 8000
    Philippines

Portfolio

Key clients: 

Hyva, Socrates, Online Impuls,

HRAdvance Image

HRAdvance

We created a human captial management system for a multinational company.

HR Advance is developed as a white label HCM Solution to provide a better scalable, customizable and affordable HCM Solution to international businesses.

HR Advance is the answer to the existing HRIS-landscape in terms of performance, flexibility and pricing offering a highly customizable, interactive platform to support performance- and

development dialogues across your business.

https://hradvance.net

Reviews

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Software Development for HR Software Company

“They do a really good job of being flexible and receptive to adjustments that come out of our internal reviews.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
 
May 2017 - Ongoing
Project summary: 

BPO Technology is working together with a software company to provide a custom ATM solution to a third-party customer, managing agile sprints and all internal project communication.

The Reviewer
 
2-10 Employees
 
Amsterdam, Netherlands
CEO, HR Software Company
 
Verified
The Review
Feedback summary: 

The work delivered by BPO Technology lives up to all stakeholder expectations, consistently providing creative and technical expertise that enables better solutions than were originally planned. Their team is highly responsive and maintained open channels of communication to facilitate progress.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

My organization is a software company that provides HR solutions to international businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BPO Technology?

The company that we were working with wanted an HR solution in a particular area, and when we examined those markets, the existing systems either had no flexibility or were extremely highly-priced. We decided to partner with BPO Technology in order to develop our own HR solution to the problem.

SOLUTION

What was the scope of their involvement?

The project was a combination of development work and project management that they provided. They were in charge of defining the timing and phasing of the projects and organizing the agile meetings and sprint reviews, as well as working with us to develop the solution itself.

What is the team composition?

The team from BPO Technology consisted of about six people in total. One was a managing consultant who was extremely well versed in data and relational data model design, and the rest of whom were functional experts on the code.

How did you come to work with BPO Technology?

We looked at a few different options for the engagement, but the expertise exhibited by their team really stood out to us from the beginning of the process.

How much have you invested with them?

We’ve spent a little over €200,000 (approximately $221,600 USD).

What is the status of this engagement?

We started working together in May 2017 and are continuing to develop the product.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve gotten a lot of feedback through our user-testing cycles and the development process internally, and it has overall been very positive. They do a really good job of being flexible and receptive to adjustments that come out of our internal reviews.

We agreed on a kind of ‘money for nothing, change for free’ type of contract from the beginning, because we knew that during the development of the solution, we would find out that certain things could have been done better or differently and that the specifics would take shape as we progressed through the project.

How did BPO Technology perform from a project management standpoint?

I reached out to them via email, phone, and any other sort of media you can think of, and they were always very responsive. We had a bi-weekly formal cycle where I would run user acceptance testing of what we had done, and we would basically look forward to the next and backward to the open items of the current sprint to evaluate where we were. There was always a lot of open communication flowing back and forth.

What did you find most impressive about them?

I think the fact that they gave a physical presence in pretty much every time zone in order to be able to respond immediately, 24/7, demonstrates their dedication to providing excellent customer service.

Are there any areas they could improve?

There was some stakeholder management that they could have improved on. We connected their team directly to our client as well, and occasionally messages would get lost between teams because of that, but for the most part it didn’t cause any major issues.

Do you have any advice for potential customers?

Leave them space to recommend solutions of their own. From a technical perspective, they have much more knowledge than we could ever acquire about specific aspects of development. Because of that, what we found worked best for us was to give them a more general concept about what you have in mind and then give them the creative freedom to recommend their own technical solutions.

4.0
Overall Score There’s always room for improvement, obviously, but all in all it was quite well done.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their organization was well structured, and they were always on time.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    Because of their technical solutions and their speed of delivery.
  • 4.0 NPS
    Willing to refer