Building beautiful, functional websites.

Box Clever is an award-winning web design company in Edmonton, Alberta. We’re a people company focused on client relationships. Oh, and we build really great websites.

Starting as a collaboration between two brothers in 2005, Box Clever has since expanded both its systems and services to provide you with exactly what you need - easy to use websites you can love. We built our own content management system, WebGuide, to enable our clients to manage their own content on their own time. It’s so easy to use that grade one students were able to publish to the web for Alberta’s Centennial without any training (it’s a great story, ask us about it sometime). We take that functionality and make it beautiful with the help of our talented team of designers who are well versed in user-centered design.

 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2005
Show all +
Edmonton, Canada
headquarters
  • 5347 75 Street NW
    Edmonton, AB T6E 0W4
    Canada
other locations
  • #200 100 Palisades Way,
    Sherwood Park T8H 0T1
    Canada

Portfolio

Key clients: 

Government & municipal sector, post-secondary schools & school districts utilizing our custom WebGuide for Schools CMS, business and nonprofit.

Reviews

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Website Dev for Home Construction Company

"Box Clever built a great website for us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2018 - Ongoing
Project summary: 

To replace an older, slower website, Box Clever designed and developed an entirely new platform with updated features and functionality.

The Reviewer
 
51-200 Employees
 
Edmonton, Canada
Laura Box
Marketing Manager, Bedrock Homes
 
Verified
The Review
Feedback summary: 

The new website boasts even better SEO performance and exponentially faster load times. Ensuring uninterrupted support and online presence, Box Clever demonstrated in-depth industry experience, seamlessly filled temporary team vacancies, and maintained the extant site throughout the rebuild.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the marketing manager for Bedrock Homes, a home builder serving Edmonton, Spruce Grove, Sherwood Park, Leduc, Red Deer, and Central Alberta. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Box Clever?

Our old website was slow to load with a mediocre user experience. We hired Box Clever to create a new one.

What were your goals for this project?

We wanted a website that loaded quickly, looked great, and performed well.  

SOLUTION

How did you select this vendor?

We interviewed multiple vendors. Box Clever was a local company, and we felt comfortable with the owner the minute we met him. We were confident they would give our site the attention, expertise, and turnaround required without trying to sell us something that wasn’t right for our business. 

Describe the project and the services they provided in detail.

Box Clever designed the new platform’s pages, built out the functionality, and launched the site. During the build, they maintained our old site with a couple of quick fixes so that we could have an online presence in the interim. 

What was the team composition?

We worked with an account manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our initial concern with creating a new website was losing the great SEO we had, but after the launch, our numbers only increased. Box Clever also reduced our average page load time from 6.5 seconds to just 2.5 seconds. 

How was project management arranged and how effective was it?

The project was managed very well. We sent multiple emails a day with questions and comments that our account manager fielded seamlessly. We launched on time and within budget. 

What did you find most impressive about this company?

Because the owner was willing to step in when his employees were sick or on vacation, we saw no interruptions in the progress of our project. I was also impressed with our account manager. I have worked with many web developers during my career, but thanks to her experience with other clients in our industry, our manager clearly understood our business and was able to effectively communicate what we needed back to her team without much explanation.

Are there any areas for improvement?

No. Box Clever built a great website for us. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I had no issues scheduling a call or meeting with either our account manager or the team.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Box Clever will be building out websites for several of the companies under our corporate umbrella. We were the first to try them.

Website Development for Sign Manufacturer

"Box Clever really jumped into action to do a lot more for us."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2013 - Ongoing
Project summary: 

The project team has designed a modern-looking website and spearheaded social media marketing efforts intended to generate more sales.

The Reviewer
 
51-200 Employees
 
Alberta, Canada
Cody Mathiesen
VP of Sales & Marketing, PM Signs Corporation
 
Verified
The Review
Feedback summary: 

Strengths include flexible schedules, quick turnaround times, and a personable team who’s always on top of things. Box Clever’s portfolio speaks for itself, as the high quality of past projects sparks interest in new customers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the VP of sales and marketing for PM Signs. We’re a signage manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Box Clever?

We had a very outdated website, but clients didn’t need to come to our website before. However, we needed an upgraded website when we started to attract new clients.

SOLUTION

What was the scope of their involvement?

Initially, we got them to redesign a brand-new website for us. Box Clever also did the design aspect of the website. From there, we needed more social media stuff, so now they handle and post for us on Twitter and Facebook.

How did you come to work with Box Clever?

We googled, saw a couple of websites that we liked, and found out they were by Box Clever, so we approached them to design us a new one. We went back and forth, they gave us their pricing, and then we went forward with them.

How much have you invested with Box Clever?

When all is said and done, we spent $5,000–$10,000 or more on their services.

What is the status of this engagement?

The project began in 2013 or 2014. The work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The transition from our one website to the new website was really good, and their design made our website look modern. They took all of our ideas and adapted them into what would work well for us. From there, there was a lull when we wanted them to start posting on our social media. Once we brought them into our weekly sales meeting, they got a better scope of what they could do for us and what we needed from them. Box Clever really jumped into action to do a lot more for us.

How did Box Clever perform from a project management standpoint?

Initially, we'd gone through three different account managers there, but we've always been dealt with. Now we have one that we've been dealing with for a long time now, and she's really good. Box Clever set up an Excel spreadsheet for us. Because we're pretty busy, our account manager constantly reminds me of things she needs, and I send her stuff to get it up on the website. She follows up and gets a pretty quick turnaround. We have no complaints about that. As a team, they've been great. Their schedules are very flexible, so we can always meet with them.

What did you find most impressive about Box Clever?

They’re very personable. They even come to our office to engage in what we do, and they know our business now. They've actually been referring clients to us now as opposed to just doing what we ask them to do. They keep their eye out for certain projects in our field, and they send it to us.

Are there any areas Box Clever could improve?

They could improve their organization, with everyone staying on the same page. We really have no big complaints about them.

4.5
Overall Score From start to finish, everyone there has been some of the nicest people I've ever met. They're always coming up with new ideas on how to make our website look nice and staying on top of things.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They are really good with scheduling 80% of the time. However, we've sent them stuff that took them a while to post, and by that time it was irrelevant.
  • 4.0 Cost
    Value / within estimates
    They've stuck to estimates, and they don't usually bump anything back up. For a while, we were paying them a lot of money and not utilizing them to their full extent, but now we're satisfied that we’re getting the best bang for our buck.
  • 4.5 Quality
    Service & deliverables
    They come up with a lot of great ideas for the aesthetics, usability, and readability on our website.
  • 5.0 NPS
    Willing to refer

Web Development for Canadian City

"Box Clever stayed on track with everything outlined in the proposal and managed our work changes really well."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2016 - Ongoing
Project summary: 

Box Clever built a microsite using their custom content management system. Working with a visual identity for the project, they designed the site.

The Reviewer
 
1,001-5,000 Employees
 
Alberta, Canada
Senior Marketing Advisor, Canadian City
 
Verified
The Review
Feedback summary: 

The microsite was launched on schedule, and Box Clever met every deadline. Their development was cost effective, and their team's customer service was extraordinary. Inquiries were quickly responded to and resolved.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior marketing adviser in the development services branch of a city. I manage a small team of marketing coordinators and major projects for that branch.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Box Clever?

We had the initiative to advance infill in the city. Generally, the city uses its platform for all of our web activity. With this project, we knew that we wanted to do storytelling, use more visuals, and have a more flexible platform compared to what is available on our website. We decided we would build a microsite.

SOLUTION

What was the scope of their involvement?

They built the microsite on a custom content management system. It's their own solution, not a regular one. They also did the design work. We started with a visual identity for the project, but they leveraged that online. They started 1 ½ months ago working on SEO campaigns and optimization.

How did you come to work with Box Clever?

It was easy to find a list of agencies since I have worked with lots of them in our city. We put out an informal call for proposals. Box Clever was one of the ones we researched. Their proposal was certainly comprehensive, and they had a significant advantage in terms of price when looking at a quality-cost comparison. We ultimately chose Box Clever to build the microsite for us.

How much have you invested with Box Clever?

This information is confidential.

What is the status of this engagement?

The project began in January 2016. We have an ongoing relationship; they’re managing our hosting and provide regular reporting on the website.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

In terms of schedule, everything was on time for launching the microsite. They moved faster than what we were actually expecting, even when including changes on our end, which they handled really well. In terms of our visits, we've doubled our business from when we were communicating the same information through our website. I'm looking forward to seeing what that looks like after the campaign.

How did Box Clever perform from a project management standpoint?

They were exceptional. Box Clever stayed on track with everything outlined in the proposal and managed our work changes really well. They were extremely friendly and responsive, getting back to us right away on everything. We mostly used email with them.

What did you find most impressive about Box Clever?

It was their customer service. They were 110% great in this aspect.

Are there any areas Box Clever could improve?

I can't think of anything.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were on time with everything.
  • 5.0 Cost
    Value / within estimates
    Regarding how they lined up in the market for the product they delivered, they were very low in terms of cost.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Development for Community Box Office

"Box Clever has been really great to work with."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
Mar. 2016 - Ongoing
Project summary: 

Box Clever’s developers are migrating a Tessitura database from a template site to a new platform, which has involved working with an unfamiliar arts enterprise software.

The Reviewer
 
11-50 Employees
 
Alberta, Canada
Amanda Skopik
Manager, TIX on the Square
 
Verified
The Review
Feedback summary: 

Highlights include on-site consultation, a professional attitude toward scope creep, proactive project management, and a great working relationship. Additionally, they've been patient, especially in dealing with a difficult technology.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I run TIX on the Square and work for the Edmonton Arts Council. It's a community box office and store. We use a database called Tessitura to sell tickets for small theater companies and music groups.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Box Clever?

The Tessitura database that we had came with a template website that they sold as being flexible, but it wasn't working for us. We needed Box Clever to integrate the content from the database into a new website because the old one was really not working for us. That is what they were hired to do.

SOLUTION

What was the scope of their involvement?

There have been additions made because the scope of the project turned out to be quite a bit larger than anticipated. There's much more to it than anyone originally anticipated in terms of getting the SQL stuff on the backend into a usable, different format. The API that they were working with turned out to not be as comprehensive as they had hoped.

How did you come to work with Box Clever?

I wasn't involved in approaching or choosing Box Clever. It was the communications department at the arts council that put out a call for the proposals. Once a lot of the web developers looked at the scope of the project, they turned it down. Box Clever did not, so they got the job.

How much have you invested with Box Clever?

They went over budget. I forget what the original estimate was for, but right now we've paid over $50,000.

What is the status of this engagement?

The project began over a year ago. We still continue to work with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Box Clever has been really great to work with. The frustrations on my part are purely from the existing API and the setup in Tessitura itself. If a company isn't already familiar with the setup, it's a big challenge. Not a lot of people use web developers that aren't recommended by Tessitura to make their website for this exact reason. With what they've had to work with, they've been very good and understanding. Because of the way that it's set up, they can't just ask a question directly to the database people. They need to go through me because I'm the designated person. I can only imagine it's hard for them to deal with me to get answers, but they've done so very gracefully through this whole year. They've been very patient with the time that it has taken. I can't imagine that they've enjoyed having this project stretch out for a year either.

How did Box Clever perform from a project management standpoint?

As things come up, we’ve had change orders happen. We are over budget with it, but I feel like it has been inevitable. I don't know how we would have all these changes done and not pay for it. They used WebGuide and a project management tool to keep track of everything at first. It started off with chunks of time allocated and you could see their progress. That was good, but that fell by the wayside as things got pushed back or added on to. The relationship became less formal: it’s now on email, which can get a little bit confusing and hectic sometimes. Michelle, their project manager, keeps on top of things very well.

What did you find most impressive about Box Clever?

It was nice meeting them in person. The options that we had for web developers that were familiar with Tessitura are all based out of the States, so I never would have had a chance to meet or talk to them. It all would have been done online. Box Clever came to look at the site and trained me on it, which was nice. It is nice to have people in the same city as you that are available. I have come to appreciate that a little bit because I don't have to worry about time zones or GoToMeetings.

Are there any areas Box Clever could improve?

No. To be honest, I wish they hadn't been so nice and optimistic at the beginning because it really got my hopes up that this would be done in five months and that it would be no problem. I feel like we were pretty clear with them that it was going to be more complicated, but I don't know if they believed that. It's been a funny year, but we're almost live with it, so I feel better every day.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Website Development and Digital Marketing for Canadian Municipality

"The projects Box Clever has done for us have been very well-received by the public."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2012 - Ongoing
Project summary: 

Box Clever rebuilt an old website and updated the content management system. Assigned resources have also handled mobile app development and digital marketing.

The Reviewer
 
51-200 Employees
 
Alberta, Canada
Steve Bethge
Communications Coordinator, Town of Edson
 
Verified
The Review
Feedback summary: 

The refreshed website received an award, which is not surprising considering Box Clever’s commitment to quality. Clients can expect in-depth analysis of their needs, budget compliance, and timely deliverables.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the communications coordinator for the town of Edson, which is a municipality in Alberta, Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Box Clever?

We first approached them for a rebuild of our website, which was very old and needed updating.

SOLUTION

What was the scope of their involvement?

They did a complete rebuild of our website, including the content management system. We’ve been working with them on various other project related to our digital media. They’ve developed a mobile app for us, a refresh of the website, and they do some of our digital marketing.

How did you come to work with Box Clever?

We put out a request for proposal, and they were the selected company.

How much have you invested with Box Clever?

We’ve paid $10,000–$50,000 for their services.

What is the status of this engagement?

The initial project began in 2012, and our relationship is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It’s been very good. The projects Box Clever has done for us have been very well-received by the public. We won an award when we first did the website. It’s been quality work, and that’s why we keep going back to them.

How did Box Clever perform from a project management standpoint?

We’ve had no issues with timelines. They’ve been within the budget on every project. Communication is very easy. We usually have a project lead who is our contact for any issues.

What did you find most impressive about Box Clever?

I think it’s the way they work with our municipality. They visited us and learned exactly what we needed and wanted. The interpersonal relationship has been great.

Are there any areas Box Clever could improve?

No. We keep going back to them because we’ve had no real issues.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    It’s been tremendous. It’s one of their first forays into the municipal world, and they’ve really worked well with us.
  • 5.0 NPS
    Willing to refer
    I’ve done a lot of recommending.