We understand how you grow

A new look on the way content is created for small to medium-sized business online platforms. A young team we deliver video and photo content specifically designed for social media, while also delivering tailored facebook and Instagram advertisements, with only high results. All video, photography and graphic design is done in house and delivered fast and at the fraction of the cost of traditional media.

On trend, always on call and hands-on with your business, we promise to deliver results for your business and. 

We collaborate with marketing and advertising agencies to create content for their clients making as a well-connected machine. Don't hesitate to get in contact, we are a growing business that wants to pump as much creative, innovative work to other business, delivering results and growth for our clients. 

 
$5,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2017
Show all +
Canberra, Australia
headquarters
other locations
  • Carillon Avenue
    Sydney 2050
    Australia

Portfolio

Key clients: 

AKIBA - RAKU - KOKOMO'S - LONSDALE STREET ROASTERS - KICKSTART EXPRESSO - ELEGANCE BEAUTY THERAPY

Reviews

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Brand Awareness, Social Media Marketing for Restaurant

"We could call the team any day of the week and at any time to ask for what we needed."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.0
The Project
 
$50,000 to $199,999
 
Jan. 2018 - Aug. 2019
Project summary: 

Botanist Creative created social media content to increase sales and brand awareness for a restaurant group. They made videos, images, and other materials 5–6 times a week for two venues.

The Reviewer
 
11- 50 Employees
 
Canberra, Australia
Former General Manager, Restaurant
 
Verified
The Review
Feedback summary: 

The team delivered content quickly with few sacrifices to quality. One video by Botanist Creative saw 1,000 likes and comments—a tenfold increase—and heavily increased sales as a result. Despite some misunderstandings of briefs that caused delays, they took feedback well and led a smooth workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the former group general manager of a restaurant conglomerate.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Botanist Creative?

We wanted to grow brand awareness and patronage to our restaurants through social media.

SOLUTION

What was the scope of their involvement?

In each case, one of our directors and I would give Botanist Creative a brief. Their team would then create the hardware, images, videos, or whatever materials needed to fill that brief. After our review, we’d put it to market on Facebook, Instagram, and Snapchat. Botanist Creative produced 5–6 pieces of content per week for two venues.

What is the team composition?

We only worked with Zach (Founder, Botanist Creative).

How did you come to work with Botanist Creative?

We were working with Zach before he started Botanist Creative. He had been a staff member at one of the restaurants and thus understood the venue and brand already. We leveraged that to have him create social media content for us. As the group took off, however, and created more venues with different restaurant brands, it became more challenging for him to connect with an unfamiliar clientele.

How much have you invested with them?

We spent about $60,000–$80,000 AUD (approximately $41,000–$55,000 USD).

What is the status of this engagement?

The project with Botanist Creative lasted from January 2018 to August 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Some of our results were extremely good. Botanist Creative ran a fairly basic video on Facebook of one of our dishes, and it generated over 1000 likes and comments—a breakthrough compared to most of our content that usually gains 50–100 likes. That video broke through the market, and sales of the dish skyrocketed as a result. Given the workload we gave Botanist Creative, Zach did a very good job.

How did Botanist Creative perform from a project management standpoint?

Zach took feedback on board really well. However, frequently, his first go at a brief wasn’t as good as we wanted. So, he had to go back to the drawing board and start over on a few projects, which slowed down delivery. The timing of posts is vital in the restaurant industry, so I’d have to say we had mixed results.

What did you find most impressive about them?

Botanist Creative’s communication was quite good. We could call the team any day of the week and at any time to ask for what we needed. Zach would always respond very quickly. His willingness to take feedback without pride or stubbornness was also a strength. Lastly, we appreciated his prices.

Are there any areas they could improve?

The ability to turn out a product that exactly matches the original brief the first time is something Botanist Creative needs to work on. If Zach can create a deliverable that matches the quality and content that people ask of him, he’ll be very successful.

Any advice for potential customers?

Be very clear in your brief about your expectations and timeline. Then verify that Botanist Creative knows exactly what you want and that you’re both on the same page.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Zach was good at getting work done quickly, but he frequently had to redo projects because they didn’t meet the quality that we required.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    Overall, Botanist Creative was very good.
  • 4.0 NPS
    Willing to refer