Chatbot Agency | AI Chatbots
Chatbot Developers | AI Chatbots | Artificial Intelligence | Conversational UI
The Bot Forge is based in Buckinghamshire, UK. Our team is made up of chatbot developers and conversational UI specialists with 20 years coding experience.
We create automated assistants which can be used on your Website & Facebook Messenger and a number of other platforms.
Our chatbot agency can also create voice-enabled virtual assistants for Amazon Alexa and Google Home. We leverage and build on top of market-leading technologies.
We are Google Technology partners.
We specialise in creating conversational UI. Our team is made up of natural language processing (NLP) and Natural language understanding (NLU) experts, artificial intelligence specialists, conversational architects, project managers, and interaction designers. Focused on forging engaging voice and text-based conversational interfaces powered by Artificial Intelligence.
Creating a successful chatbot can be complex and needs careful planning. Consequently, there are many chatbot projects which have failed due to poor implementation. Due particularly to the number of no-code solutions on the market. The Bot Forge Team are here to walk you through your custom ai chatbot project process, all the way from initial planning to delivery, training and ongoing support.
headquarters
Focus
Portfolio
Finance, Law, Technology, Sports www.model-office.co.uk www.humanrace.co.uk www.cliffordchance.com www.stitch-ai.com
The Stitch Sales Enquiry Bot Platform
Stitch AI came to us with the need to create a platform to allow them to sell multiple lead generation chatbots to their end clients.
They wanted a flexible chatbot creation platform which could be used in any industry verticle.
Core functionality was based around linking calendar availability of team members to a bot, enabling quick website inquiry-lead allocation and linking to WhatsApp.
Reviews
the project
Web Development for Digital Engagements Solutions Company
“They’re responsive and organized, providing all the necessary information to track project progress.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the managing director of Stitch AI, a startup that provides a number of digital engagement solutions. Essentially, we provide AI bots and messaging solutions to our clients.
What challenge were you trying to address with The Bot Forge?
We needed a partner to develop a web portal to allow us to sell multiple chatbots to our end clients. Our bot is based around linking calendar availability of team members to a bot, enabling quick website inquiry-lead allocation.
What was the scope of their involvement?
The Bot Forge has worked on one main project—a platform to manage the chatbots for our customers. In the portal, we can set up a client’s chatbots, using a template that The Bot Forge created. The portal allows us to roll out similar bots for multiple clients without having to create them on an individual basis.
What is the team composition?
We have one main point of contact.
How did you come to work with The Bot Forge?
We met with a few different firms, but most of them required that we provide a detailed outline of what we wanted and how we wanted it built. The Bot Forge, on the other hand, just listened to our idea and said they had the technical capabilities to build the solution, so we hired them.
How much have you invested with them?
So far, we’ve spent about £10,000 (approximately $12,700 USD).
What is the status of this engagement?
We partnered in September 2018, and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We haven’t started testing yet, so we don’t any metrics. However, we’re happy with their work, and they’ve fixed any bugs in a timely manner.
How did The Bot Forge perform from a project management standpoint?
They’re responsive and organized, providing all the necessary information to track project progress. The team is incredibly easy to work with.
What did you find most impressive about them?
They took our idea and made it into reality.
Are there any areas they could improve?
In reality, we'd love to have reduced the project timescales, but this would have come at an increased budget. It would be hard to mark The Bot Forge down on this matter.
Do you have any advice for future clients of theirs?
If you're working on a bot-related project, consider partnering with them.
The Bot Forge is communicative and easy to work with, making them a valuable partner. They’re highly skilled and quickly fix any bugs, resulting in a positive working relationship. The project could’ve been delivered quicker had we increased our budget, but delays have been well communicated.