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Pixel Perfect

5.0
1 review

CUSTOM WEB DEVELOPMENT

Boston Web Group is an agile agency that is dedicated to creating success for our clients by providing versatile digital solutions, custom software, and internet marketing strategy. We're experienced with branding, graphic design, websites, SEO, search engine marketing, hosting, domains, logo design, wordpress development, and digital PR. 

SOFTWARE SOLUTIONS

Boston Web Group has designed industry-specific software platforms that can be customized to match your needs. Our team can provide custom versions of our own software, developed in house, to help grow your business.

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Undisclosed
 
$100 - $149 / hr
 
2 - 9
 Founded
2009
Show all +
Arlington, MA
headquarters
  • 7 Mystic St.
    Arlington , MA 02474
    United States
    877.809.7693
other locations
  • 67 Albion St.
    Wakefield, MA 01880
    United States
    855.355.SITE

Portfolio

Key clients: 

SEO for almost any product

Reviews

5.0
1 review
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Credit Repair Company Design

"We thought they [Boston Web Group] had some really great ideas, artistic background, and that’s what worked for us."

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5.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2006 - Ongoing
Project summary: 

With the goal of establishing an online presence, the client hired Boston Web Group for web development and infrastructure designing services.

The Reviewer
 
10-50 Employees
 
Boston Metro Area
Managing Partner, Credit Repair Company
 
Verified
The Review
Feedback summary: 

Boston Web Group performs well for the client and helps them achieve their goals. The agency delivered an interactive site that is easy to update. The client praises Boston Web Group for their customer service and technical knowledge.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Could you provide a brief description of your company?

We are a credit repair agency. So, we’re able to delete negative items permanently off one’s credit bureau. Our company have offices in Boston and other areas of the countries as well. We have about 12 employees [who] I’m responsible for.

What’s your role and responsibilities?

I’m one of the managing partners. I’m also in charge of recruiting the referral sources.

OPPORTUNITY / CHALLENGE

Could you describe the business challenges you were trying to address before working with Boston Web Group?

We wanted a website presence. We wanted to be able to compete with many others out there that have a site. Today, if you don’t have some type of Web presence, you’re overlooked. They were able to help us out with that. It was extremely successful.

SOLUTION

Could you describe the scope of the project?

Primarily for us, what they did was the site. They also helped us with our back office, to create a kind of synergy with the clientele and the referral source. They played a big part in that. We’ve spent a significant amount of money in our back office and take pride in it, and they were very helpful in designing and helping out with that infrastructure. It worked out really well.

How did you select Boston Web Group as your solution partner?

We wanted somebody having an artistic side to themselves. We didn’t want to be generic. We wanted to appeal to all sorts of clients across the United States. When we interviewed a few different companies, Boston Web Group came highly recommended through someone else. We ended up using them. We liked them a lot. We thought they had some really great ideas, artistic background, and that’s what worked for us.

When was the project started and completed?

It started in 2006. The relationship is still ongoing.

RESULTS & FEEDBACK

In terms of results, could you share any statistics, metrics or user feedback that would demonstrate the effectiveness of the work they’ve delivered?

The new interactive site has been an enormous help for us in connecting and maintaining a relationship between the referral source the client and us. It’s a very interactive site. We are able to update information a lot quicker.

How well do you think Boston Web Group performed overall?

I think they did very well, and they still are continuing to show this. It’s been an ongoing relationship and they’ve been very responsive. If we need something, if we’re adding material or there are areas we can improve, they’re right there with us.

When working with Boston Web Group, is there anything you’d consider unique or special about their approach or development methodology that distinguishes them from other vendors you’ve used?

First and foremost is knowledge and customer service. Those two things, for me, were huge. I like the fact that it’s a small company, but  large enough to be able to take on some very large projects, so that was very helpful.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer