In terms of results, could you share any statistics, metrics or user feedback that would demonstrate the effectiveness of the work they’ve delivered?
The new interactive site has been an enormous help for us in connecting and maintaining a relationship between the referral source the client and us. It’s a very interactive site. We are able to update information a lot quicker.
How well do you think Boston Web Group performed overall?
I think they did very well, and they still are continuing to show this. It’s been an ongoing relationship and they’ve been very responsive. If we need something, if we’re adding material or there are areas we can improve, they’re right there with us.
When working with Boston Web Group, is there anything you’d consider unique or special about their approach or development methodology that distinguishes them from other vendors you’ve used?
First and foremost is knowledge and customer service. Those two things, for me, were huge. I like the fact that it’s a small company, but large enough to be able to take on some very large projects, so that was very helpful.
Boston Web Group performs well for the client and helps them achieve their goals. The agency delivered an interactive site that is easy to update. The client praises Boston Web Group for their customer service and technical knowledge.