Bolt PR

BACKGROUND

Please describe your company and position.

I am the Director of Customer Service of Steri-Clean of Southwest Florida

Describe what your company does in a single sentence.

We are an extreme cleaning company that does hoarding, unattended death, suicide, crime scene, rodent/bird droppings, and animal waste and odor clean up.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bolt PR to accomplish?

• To do our grand opening party and to identify companies in our territory that could use our services.

SOLUTION

How did you find Bolt PR?

Referral

Why did you select Bolt PR over others?

Referred to me

How many teammates from Bolt PR were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped us book a location for our party. They helped us with the details of what was needed for the party. They outlined a timeline for the day of the party. They emailed out invitations and followed up with RSVP's. They provided us with the names and emails of all the companies in our territory that were invited so we would have all that data to follow up with or set meetings up with to let them know we are available to assist them if the need arises.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Each week during on Zoom meetings we set goals of what needed to be completed before the next week's meeting and each of us followed through with the tasks assigned. We had a good turn out for our grand opening party and meet a lot of great contacts there.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered items on time. They responded to our needs by listening to what we wanted and helping us figure out what we needed to do to make our ideas come to life.

What was your primary form of communication with Bolt PR?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everyone was very friendly and knowledgeable about our area of Florida and what would work and what wouldn't work for the clientele we were targeting for our event. They made what could have been a stressful experience a non stressful experience and we enjoyed ourselves very much at the grand opening party.

Are there any areas for improvement or something {provider_name} could have done differently?

I do not think so. Everything went as planned.