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    Birmingham, MI
    248.406.2050

Michigan's Best Web Development Company

5.0
14 reviews

BMG Media Co. was founded by Blake George in 2009 after graduating from Michigan State University. He established his company to help local network and business associates build out their brands, designs, and websites amidst the turmoil of our nation’s recession. BMG Media Co. quickly grew to become a successful business that has serviced over 600 clients to date in multiple countries.

Although we call Birmingham, MI home, we globally source all of our vendors and have satellite offices in multiple countries to service our clients 24/7.

Our sweet spot is branding, custom web design, and software development. We also excel at providing e-commerce solutions and mobile application development for startups and small & medium-size businesses. Our vast expertise in multiple industries, we understand what our clients need and craft the perfect solution. While other companies in our industry stick to stock templates that are fast and easy, we take a methodical, custom approach with the tools to scale your business on mobile and on the web.

Our decision to open our business during the recession became more than our history. It became our battle cry. We refuse to back down and follow a template. We are explorers who forage into unknown territory, our eyes open, ready to seize any opportunity.

READ MORE...
 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2009
Show all +
Birmingham, MI
headquarters
  • BMG Media Co.
    975 E Maple Road, Suite 100
    Birmingham, MI 48009
    United States
    248.406.2050
other locations
  • BMG Media Co.
    200 Beaubien St
    Detroit, MI 48226
    United States
    248.406.2050

Portfolio

Key clients: 
  • Zynga,
  • Perricone MD,
  • BFile Systems,
  • Neptix,
  • Agree Realty,
  • One Medical,
  • Jamba Juice Detroit,
  • Vlasic Roth,
  • Van Conway & Associates,
  • Townhouse Restaurants,
  • Prime + Proper,
  • Fortis Net Lease,
  • Dollar Store Properties,
  • Pocket Fund,
  • Rug-Ed Cases,
  • George Enterprises,
  • Wireless Vision

Rug-Ed Cases

Renee Acho Real Estate

Pocket Fund

Neptix

Las Perlas Raicilla

Cindy Kahn Real Estate

Eyedolize

Data Tech Cafe

B-File System

Cooper Street Cookies

Vloggle App

Reviews

5.0
14 reviews
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Two WordPress Web Designs for Consulting Firm

"We don't need to handhold them, because their team is proactive and easily executes what needs to be done."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

BMG Media Co provides a 360-degree web development and design service using WordPress. Their team creates wireframes, fixes bugs, designs logos, fashions interfaces, develops databases, and more.

The Reviewer
 
1-10 Employees
 
Northville, Michigan
Jeff Vlasic
CEO, Vlasic Roth
 
Verified
The Review
Feedback summary: 

The website BMG Media developed receives positive feedback from users. The team is proactive, executing all technical requirements to ensure smooth development. Their designers consistently deliver trend-forward aesthetics that encourage customers to keep coming back.

BACKGROUND

Introduce your business and what you do there.

I am the managing partner of Vlasic Roth.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BMG Media Co?

We needed website solutions for different organizations that we work with. 

SOLUTION

What was the scope of their involvement?

BMG Media first conducts high-level discussions about WordPress, the purpose of the website, the content goals, and overall business goal and functionalities required. Their team asks us for the budget, timeline, and sample websites our client enjoys. Then, they create a proposal that introduces their process and team. After receiving the deposit, their designers fabricate a basic site layout or logo within a couple of weeks. They will ask for feedback and approval before finalizing the designs.

During development, the team updates us when they need additional content. We work together in a rapid cycle of feedback to have the right amount of content on the appropriate pages. Once we're satisfied, they transition the beta site to the domain name. Their team also develops bug-fixes and correct issues after launch. 

For the first website, BMG Media developed a website for an augmented reality (AR) training company. They created a high-production value and high-resolution video for the home page showing customers with the headset. Their team also developed company logo from scratch and integrated it throughout the site's design. This initial project helped us format our style guide for our other marketing materials.

Currently, BMG Media is working on a website for a medical examination company. We have several civic requirements for their site, in addition to standard features and a logo refresh. Their team is building a database of a 100–150 physicians. They're configuring it to show names and pictures, which link to the individual's email of their resume. Additionally, as part of the database, they're cataloging webinars the company produces and creating a searchable interface. They're also integrating a HIPPA-compliant, secure, document-upload function as part of a quick referral feature to expedite the process. We're also planning to create a third site for our firm because of our great experience with them so far.

What is the team composition?

I work primarily with their founder and main designer.

How did you come to work with BMG Media Co?

BMG Media did work for one of our previous business partners, and they were also a local vendor. We met with them and described our requirements. They were straightforward, easy to communicate with, and thoroughly explained their process. Their price was extremely reasonable and within our budget.
 
How much have you invested with them?

We invested $15,000–$20,000 per website. 

What is the status of this engagement?

We started in March 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We receive a lot of good feedback on the website they've created so far, including an excellent video testimonial. The medical site is still in the final stages of development, so there are no metrics yet.

How did BMG Media Co perform from a project management standpoint?

Their project management is great. They ask for my expectations early and often to easily estimate when work is to be completed. Most of the time, I directly contact their founder for requests, and he'll respond when it's done. From my perspective, their autonomy is great, because it avoids delays and effectively uses our time. We don't need to handhold them, because their team is proactive and easily executes what needs to be done; BMG Media is a well-oiled machine.

What did you find most impressive about them?

Their designers are top class and we're really happy with their visual aesthetics. In addition to their web development, some of our clients continue to use them for special promotional designs.

Any advice for potential customers?

The more you can articulate and ready your content, the more they can create an engaging and tailored package. They will really dig into the details of your project. Invest the time upfront in clarifying your vision, because they can really figure out how to best display it.

5.0
Overall Score They make everything easy—I have no compliants.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They schedule everything in the beginning and work quickly.
  • 5.0 Cost
    Value / within estimates
    They provide great value and won't bill you until the final product is released.
  • 5.0 Quality
    Service & deliverables
    They're professionals that delive high-quality results.
  • 5.0 NPS
    Willing to refer
    We've already referred them many times.

Rebranding & Redesign Website for Cookie Company

"The quality of work and the design is fantastic. We can’t wait to launch the new site."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
April 2018 - Ongoing
Project summary: 

As part of a rebranding, BMG Media Co. is redesigning a website to boost overall functionality and design. The primary new feature is an updated product catalog.

The Reviewer
 
11- 50 Employees
 
Birmingham, Michigan
Owner, Cooper Street Cookies
 
Verified
The Review
Feedback summary: 

While still pre-launch, the new site has received positive feedback from key internal stakeholders. BMG Media Co.'s accepts constructive input well, but also brings creative ideas of their own to the table at a reasonable value.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Cooper Street Cookies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BMG Media Co.?

We needed help redesigning and rebranding our website. Our previous web developer wasn't creative enough. It’s important that we have an awesome website in order to showcase the new products we’re launching.

SOLUTION

What was the scope of their involvement?

We started with an introductory meeting with the BMG team. We showed them our products, and explained our vision. We had a few additional calls with them and my sales people to get them immersed in who we are as a company. I shared a few of my ideas with them as well as some other websites that I liked. From there, they started sending us ideas to review. We provided feedback on what we did and didn't like. Once we settled on a final concept, it took them about a three week period to completely execute the design. They’re scheduled to launch our new site in the next week.

What is the team composition?

I work directly with Blake (founder, BMG Media Co.) and one of his designers.

How did you come to work with BMG Media Co.?

I know Blake through some family friends, but I also found BMG online through a Google search. They had great reviews and great feedback from other people that I contacted. We were considering two or three other companies, but I liked the fact that their office is just a mile away from us. I also felt like he was going to do the best job for our company.

How much have you invested with them?

The total for the project is $15,000.

What is the status of this engagement?

The project started a couple months ago (April 2018) and is close to complete.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new site is pretty close to being done. They're like 99 percent of the way through development and testing. They were able to execute our vision in a short amount of time. The quality of work and the design is fantastic. We can’t wait to launch the new site.

How did BMG Media Co. perform from a project management standpoint?

It was a collaborative process. We talked probably two times per week through email, phone calls, and text messages. We met multiple times in their office throughout the project. They were very organized and thorough. They listened to the changes that we wanted and made them quickly. We gave them a lot of direction but they also let their creativity show. I have no complaints at all.

What did you find most impressive about them?

Their creativity is impressive. I appreciate their timeliness. They have a great ability to really listen to what we want and execute on that. I wouldn't change anything.

Any advice for potential customers?

Look at other websites so that you can have a starting point of ideas you like. Be organized with what represents your brand so that they can have a good understanding of who you are. Then allow them to bring their creativity to the project.

5.0
Overall Score They did a great job in all aspects.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time and never delayed.
  • 5.0 Cost
    Value / within estimates
    A fair and reasonable cost for the services rendered.
  • 5.0 Quality
    Service & deliverables
    Very pleased with the level of service and product.
  • 5.0 NPS
    Willing to refer
    I would recommend them to anybody.

Web Design, App Development for Restaurant

"They will work extra hours and dedicate themselves to meet deadlines."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2018 - Ongoing
Project summary: 

After a discovery phase, BMG Media developed the front- and backend of a website. Currently, they're working on a subscription feature. 

The Reviewer
 
11- 50 Employees
 
Allen Park, Michigan
Kurt Lopez
Co-Owner, Catrinas
 
Verified
The Review
Feedback summary: 

The site BMG Media developed have received positive feedback thus far. Although working within strict timelines, their team is responsive and efficient—always delivering quality work.

BACKGROUND

Introduce your business and what you do there.

I am one of the owners of Catrinas, a taco restaurant in Detroit, Michigan.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BMG Media Co.?

Our main challenge was to develop a website that was well designed and scalable. It needed to impress our customers and potential investors and bolster the credibility of our brand. We also needed them to design an app for us.

SOLUTION

What was the scope of their involvement?

They interviewed us to get the context of what the product is and what the brand represents. During our initial meetings, we shared drafts of prototype websites using placeholder images, text, call-outs, fonts, and slogans. Using those drafts, BMG Media developed a website with a home page, about page, menu page, and an ordering page.

As for the mobile app, BMG Media consulted us towards a vendor that could better fit our needs. They also helped us find ideal contractors for other creative aspects, such as interior/external signage and handouts. Currently, their team is working on a subscribe feature for our website, so customers can have the option to receive our publications.

What is the team composition?

I work with a creative director and a technical specialist. There was also a development team in the background.

How did you come to work with BMG Media Co.?

I was referred to them by my partners. They heard positive feedback from other folks about BMG Media, and we decided to meet with them.

What is the status of this engagement?

We started the engagement in May 2018 and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Potential customers and business partners reacted very positively to the site saying it has a metropolitan look, which is exactly what we want to portray.

How did BMG Media Co. perform from a project management standpoint?

Their project management has been excellent so far. The creative director clearly set out her goals and designs. Once, that her deliverable was concluded, the hand-off to the head developer was seamless. Then, he provided efficient and effective work from development to launch. We communicated daily for about two weeks. Now, we communicate less frequently, but they are always accessible and deliver on time.

What did you find most impressive about them?

Their immediacy and responsiveness are impressive. They really try to understand what you're trying to accomplish. Even if we give them a strict deadline, they will work extra hours and dedicate themselves to meet deadlines. Their accessibility has been phenomenal.

Do you have any advice for potential customers?

Anytime you work with a creative group, it’s important to have a clear vision of what kind of impression you want to create for your customers.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They meet every deadline and adapt well to changing timelines.
  • 5.0 Cost
    Value / within estimates
    Their cost is satisfactory.
  • 5.0 Quality
    Service & deliverables
    They deliver exactly what we ask for and on time.
  • 5.0 NPS
    Willing to refer
    I would recommend them to anyone without hesitation.

Branding and Web Design for Financial Services Company

“They want our site to succeed, and the quality of work they’ve provided clearly reflects that.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June. 2017 - Ongoing
Project summary: 

BMG Media built a new site using WordPress and custom code and revamped strategic messaging in web content and social media as part of an overarching rebrand.

The Reviewer
 
11- 50 Employees
 
Birmingham, Michigan
Jimmy Pollak
CEO, Detroit Financial
 
Verified
The Review
Feedback summary: 

The new site has garnered a tremendous amount of positive user feedback and additional traffic since its launch. Attentive project management and a proactive approach facilitated a smooth development process. The team was friendly, responsive, and easy to work with throughout the project.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO at Detroit Financial. We’re a financial services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BMG Media?

We were looking for a company to help us with branding, site design and development, and messaging for both our site and social media channels.

SOLUTION

What was the scope of their involvement?

In the beginning of the engagement, we had meeting to discuss our ideas and set out a preliminary scope. They came back to us with several ideas for color schemes and overall architecture and gave us a sense of the overall feel with several mock-ups. Once we decided on a development plan, they led all aspects of the process and updated us throughout. They drew out the proposed content, implemented our desired layout and color scheme, and the site was ready for launch after a final review meeting. It was built on WordPress with additional code and includes custom menu that answers questions and facilitates communication with our customers.

Currently, there are several ongoing social media projects. They oversee ad buying on Facebook, Twitter, and Linkedin. They also created HTML templates for emails according to the new brand design.

What is the team composition?

We worked primarily with Blake (Founder, BMG Media) and Rachel (Lead Developer, BMG Media).

How did you come to work with BMG Media?

We had spoken with a number of local web design firms to prioritize our ability to meet with them face-to-face. I knew Blake and BMG from research I had done in the past for other projects, and after reviewing their portfolio, we knew they were the right choice for the job.

How much have you invested with them?

We’ve invested about $20,000.

What is the status of this engagement?

We started working together in the summer of 2017, and there are still several projects in the pipeline.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve gotten a tremendous amount of positive feedback on the new site. Their work has brought new traffic to the site, and we’ve been very pleased. They want our site to succeed, and the quality of work they’ve provided clearly reflects that.

How did BMG Media perform from a project management standpoint?

At the start of the engagement, we communicated multiple times a week. This moved to about twice a month during the heavier development stages. They were attentive, friendly, and supportive throughout the process. They also took a proactive approach to their work, which we very much appreciated. We spoke primarily via phone and email.

Any advice for potential customers?

Don’t hesitate to openly communicate everything you’re seeking to accomplish. They’ll find creative solutions and strive to meet every expectation.

5.0
Overall Score The engagement has been fantastic. We have no complaints.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered everything ahead of schedule.
  • 5.0 Cost
    Value / within estimates
    Compared to other firms, they were among the most fairly priced.
  • 5.0 Quality
    Service & deliverables
    They do excellent work in pursuing unique and tailored solutions.
  • 5.0 NPS
    Willing to refer
    I’ve already referred them to a number of firms.

Branding & Web Design for Security Company

"They went above and beyond to make [the site] as user friendly as possible for our customers."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Ongoing
Project summary: 

BMG Media helped redesign a website to boost overall functionality and design, with the primary new feature being online payment capability. They also provide branding and graphic design services.

The Reviewer
 
1-10 Employees
 
Farmington Hills, Michigan
Rudy Patros
President, SECURATECH
 
Verified
The Review
Feedback summary: 

The number of site visitors and the amount of inbound calls have increased markedly since BMG Media was first engaged. Their consistent communication, responsiveness, and high quality deliverables justify the investment and make them a valuable partner.

BACKGROUND

Introduce your business and what you do there.

I’m president of SECURATECH, a security services provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BMG Media Co.?

I wanted a better online presence and to drive people to my website.

SOLUTION

What was the scope of their involvement?

They started by asking a lot of questions. We discussed what I was looking for and reviewed my competitors in order to come up with a strategy to drive business to my company. The next step was me sending them all our pictures, text, and other information regarding our products. Then they designed and built the website. They were able to add an automatic bill pay system through our billing software, which links to manufacturers that we work with and ties into our backend software system. They also do graphic design and produce all of our print materials (e.g., flyers, brochures).

What is the team composition?

I work with 3–4 team members.

How did you come to work with BMG Media Co.?

They were referred by some friends who spoke highly of them. I’d looked at several other companies but I was very impressed by their work.

How much have you invested with them?

I’ve spent between $15,000–$20,000.

What is the status of this engagement?

We started working together in January 2018. The site launched a few months ago, but the branding and graphic design work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're getting a lot more calls and a lot more people going to our website to get free consultations. It's also been convenient for our existing customers to be able to pay their bills online, which we could never figure out how to do before. That new feature is generating revenue for the company. They went above and beyond to make it as user friendly as possible for our customers.

How did BMG Media Co. perform from a project management standpoint?

I deal with other marketing companies all the time and BMG Media is the best in the business. Blake (CEO, BMG Media) returns emails faster than anyone else. It could be a Sunday night or whatever, and he's on it. If I need a flyer or a brochure made, or something updated on our Web site, it's done immediately.

What did you find most impressive about them?

They listen well, and their turnaround time is great.

Any advice for potential customers?

Doing a little homework before you start makes the process easier. Get all your thoughts and ideas together of how you want your site to look and what pages it needs to have.

5.0
Overall Score Everything's going smoothly.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re always on time.
  • 5.0 Cost
    Value / within estimates
    I’m very impressed with the return on investment.
  • 5.0 Quality
    Service & deliverables
    They deliver great quality and don't take shortcuts.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them.

WordPress Web Design for Insurance Company

“They were nice and cool to work with, and we had a great creative back and forth.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2018
Project summary: 

BMG Media designed a WordPress site for an insurance company. Based on layout descriptions, page breakdowns, and existing content, they fleshed out the site and added new features like customer testimonials.

The Reviewer
 
11- 50 Employees
 
Chicago, Illinois
Office Coordinator/Media Manager, Risk Consulting Partners
 
Verified
The Review
Feedback summary: 

Internal reviews have been promising regarding the site's business generation potential. BMG Media was highly accessible and used their expertise to improve the project’s vision, while also staying true to its core ideas. Their streamlined communication model precluded any misinterpretations.

BACKGROUND

Introduce your business and what you do there.

I’m a Media Manager for  Risk Consulting Partners, an insurance brokerage firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BMG Media?

Our previous website was made by someone working for our company at the time, but it was very basic and didn’t have a lot of strong design aspects. We decided to go with BMG to give it a definite refresh.

SOLUTION

What was the scope of their involvement?

They built the site on WordPress and did all the editing through Flywheel. We broke the site down page by page and I made a layout of how I wanted to look, with different categories and headings, including sub-menus, at the top of the page, as well as our logo and a drop-down menu. From there, it was a matter of giving them content and other things to work with, so that they could figure out the best way to present it. I detailed which aspects had to be presented on which page, based on what I thought would look nice. Then they would come back with their take on it, which was always a lot better, and made more sense than what I previously thought.

One of the things we really wanted included were dropdown menus. We wanted to list all of them in order so that they could be clearly seen. When first getting to our homepage and scrolling down, certain elements now popup instead of just being loaded on the page from the beginning. In terms of pictures and the font size, they didn’t just throw words onto a web page. They also put our testimonials at the bottom of the page so people can scroll through them. They coded our location at the bottom of the page to lead to Google Maps so that users wouldn’t have to copy/paste the address. They also help us with malware protection and with any additional work.

What is the team composition?

I personally worked with their founder the most, as well as another of their team members, who they brought in later to work on the layout. They also had coders and designers working in the background.

How did you come to work with BMG Media?

The people in our St. Louis office looked around and talked to people they knew. I wasn’t involved in the selection process until we were down to two separate companies that they’d heard good things about from either friends or clients. It was between BMG Media and a company in California. After interviewing them both, we decided on BMG because they were able to do the things we wanted at a lesser cost, and within a shorter time frame. The other company required additional costs for some of the features we requested, but BMG had those as part of their offer, and they assured us that they could deliver them without any trouble.

How much have you invested with them?

We spent $10,000.

What is the status of this engagement?

We worked with them from January until April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve heard great feedback, especially inside our company. The main goal was to make the site available as a tool to refer clients and potential clients, so that they could look at what we do, and sort through that. The old website didn’t have any of those capabilities. It had very limited information about our practice areas. They definitely helped make it possible to let all those areas shine.

One person from our company reached out to a client, who brought up the website without being prompted. They mentioned that they were working for a larger company than ours, but our site put theirs to shame.

How did BMG Media perform from a project management standpoint?

We communicated at least once or twice, and sometimes even multiple times, per day, but I never felt like I was bothering them, which was good. I could send them something and they would give something back within a half hour or an hour. I wasn’t waiting for days, which I’ve definitely had to deal with in the past. They were nice and cool to work with, and we had a great creative back and forth. They always took what I said and gave me an option right away, so that if I didn’t like what they did with my suggestion, I could get that opinion right back to them, and they would make the change again.

They were great at understanding our needs. They came back with a list of the tasks they’d completed, and asked for our thoughts on the layout. It was very collaborative. Their single point of contact approach was nice, as it didn’t require me going back and forth with a lot of different people which can cause edits to be missed or misinterpreted.

What did you find most impressive about them?

Their design capabilities are great. It was nice to see where we started with the ideas and layouts I gave, and where we ended up. They also stood out in terms of responsiveness. It felt as though they were on my team, instead of just being some people I was working with, who might have been working against me a bit. I felt that we were definitely a team.

They fit all our needs. The process of redesigning a website is never stress-free, but they made it as close to stress-free as possible. They followed the vision I outlined, but also made it better. There were a lot of little things we would have never originally thought of.

Are there any areas they could improve?

Not that I can really think of, no. The process was as smooth as it could have been.

Do you have any advice for future clients of theirs?

Be a little more organized in the beginning, and make sure that you talk to all your team members about what exactly they want on the website. It’s important to invest more time in developing ideas before bringing the information to BMG Media, so you’re not faced with tight deadlines down the road.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I thought that we wouldn’t meet our deadlines because of missing content and other factors, but they made it possible.
  • 5.0 Cost
    Value / within estimates
    They gave us the most bang for our buck, based on the other companies we researched.
  • 5.0 Quality
    Service & deliverables
    They took what we initially outlined and made it better. We got what we wanted, and what we didn’t know we needed.
  • 5.0 NPS
    Willing to refer
    They were very kind definitely worked well with us. Other people would have similar experiences.

Fully Customized WordPress Website for Medical Comm. Company

"Their drive to go above and beyond to make us happy is very comforting."

 

 

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2017 - Ongoing
Project summary: 

BMG Media designed and developed an updated website for a medical communications company, improving security, clarity, and professionalism with a fresh look and dynamic backend.

The Reviewer
 
11- 50 Employees
 
Michigan
Director of Creative Services , Medical Communications Company
 
Verified
The Review
Feedback summary: 

Internal feedback has remarked that the new website is far more advanced and professional. BMG Media is responsive, enthusiastic, and has only had minor slips by missing a few requested changes, alongside otherwise excellent work.

BACKGROUND

Introduce your business and what you do there.

I am Director of Creative Services at a medical communications company that provides scientific and creative services to pharmaceutical companies with new drugs in the pipeline.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BMG Media?

We needed our website to be redesigned from scratch to be more secure, user-friendly, and professional. We also wanted SEO services and a fresh look for the brand.

SOLUTION

What was the scope of their involvement?

They wrote the content and designed a dynamic layout with frequent reviews and recommendations from our team, and also coded a more advanced backend.

What is the team dynamic?

The leader of their team was Evan [Content Marketing, BMG Media], and I was also in contact with Blake [Founder] and Rachel [Lead Designer]. They may have had other team members contributing behind the scenes, but I only interacted with these three.

How did you come to work with BMG Media?

We looked at a lot of companies both locally and at the national level, and had trouble finding the right combination of expertise and competitive pricing. When I found BMG they were a perfect fit and had the added benefit of being relatively close by. When we spoke on the phone they were very attentive and inspired confidence that they would be able to complete the project on time and without any issues, which made me feel comfortable giving them our business.

How much have you invested with them?

We spent $15,000 to $16,000 total.

What is the status of this engagement?

The project began at the beginning of August 2017 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While the site hasn't officially launched yet, internal feedback has been very positive from our internal team. Their work has been great and for the most part they have efficiently incorporated all the changes we've requested.

How did BMG Media perform from a project management standpoint?

They have been excellent. They always bring a positive attitude, enthusiasm, and a high level of professionalism. They are also very responsive in communication, which has been almost daily for this project.

What did you find most impressive about them?

Their drive to go above and beyond to make us happy is very comforting, and I never have to worry about them dropping the ball. They also are very professional, timely, and have good attention to detail.

Are there any areas they could improve?

No, they’ve been incredible to work with.

Do you have any advice for potential customers?

New clients for BMG should feel confident that they will get the job done well.

5.0
Overall Score We've been very satisfied.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met every deadline with flying colors.
  • 5.0 Cost
    Value / within estimates
    They did a great job for what they charged us.
  • 5.0 Quality
    Service & deliverables
    High quality work from high quality people.
  • 5.0 NPS
    Willing to refer
    I would very likely recommend them.

Web Dev, Redesign, and Marketing for Voice-Carrier Affiliate

"Their service was great, and the delivery was on-point. They were never late on a target."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. 2016 - Ongoing
Project summary: 

BMG Media Co. designed a WordPress website and developed a custom intranet data entry system for a wireless carrier affiliate. They additionally provided online marketing services to assist the rebrand.

The Reviewer
 
1,001 - 5,000 Employees
 
Bloomfield Hills, Michigan
Director of Sales, Voice Carrier Affliate
 
Verified
The Review
Feedback summary: 

The website was refreshed and updated with new pictures, while the intranet system garnered satisfaction from employees; they were cited to have trust the system and their sales volumes increased afterward. BMG Media Co.'s professionalism was noted as a strength in this collaboration.

BACKGROUND

Introduce your business and what you do there.

I am the director of sales for a voice carrier partner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BMG Media?

A part of my role is marketing, and we used them for help on our websites. There were no challenges as such, but we were rebranding, and we had to redesign our website and daily entry system. We had a 30-60-90-day goal, with milestones along the way.

The old site was outdated. We have over 500 locations, and it was important for customers to go on our website. The old website was the first thing I decided to change when I joined the company. Our senior leadership team is old-school; they don’t understand the social media concept yet, but they’re starting to. In terms of risk versus reward, we might have to pay a bit, but it will be worth it in the long-term.

SOLUTION

What was the scope of their involvement?

BMG Media worked on the whole concept for the system we use for sales and reporting. They created our whole intranet, WordPress websites, and data-entry system.

They automated what we call the “commission scrub”, which allows associates to review where they’re standing on a daily or monthly basis, in terms of commissions. We provided information and BMG Media implemented all necessary calculations. Employees can access our intranet from mobile devices, to look at their leaderboard rankings.

Another feature was our customer feedback tool. We can use it to access clients via text message or phone call, and setup appointments which are entered into a calendar. We receive reminders on a daily basis, when logging into the system.

They also handled online marketing for us.

What is the team dynamic?

I worked with Blake George and one of his designers directly, on a daily basis. We spoke directly during the first 2 months, after which we used email.

How did you come to work with BMG Media?

We contacted 6 different companies. The fact that BMG Media was from our area made it easy for them to come and meet with us, whenever we needed anything. We also considered companies in Chicago and New York, who were willing to have resources stationed out in our Detroit office. This was good of them, but we really appreciated the culture and energy brought to the table by Blake George and his team. They were a good fit with our values and what we do.

How much have you invested with them?

Confidential.

What is the status of this engagement?

We started working with BMG Media a year ago. They met our initial deadline in 2 and a half months, and we expanded the collaboration for another 3 months

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new website can take users anywhere with one click, it has contact info at hand, and the pictures were updated.

Our intranet site was more of an investment, and we didn’t expect to see an increase in business because of it. It was a matter of taking care of our people, giving them easier access to features, and having a better work-life balance.

We have pulse checks and culture surveys every 6 months. The site was a big item with our employees—they were satisfied with the system, and felt more comfortable entering sales through it.

It was a direct investment for our people, and it led to them selling more. Our business is definitely better because of it.

How did BMG Media perform from a project management standpoint?

We were expecting to be delayed by a month or 2 for the second run, but BMG Media delivered on time, which was a big win for us. We went a bit over budget on the intranet site, but it was expected and worth it.

One thing we appreciated about them was that, even though they had multiple clients, we got their attention every single day. Many people promise this, only for it not to happen, but, with Blake and his team, we had daily calls and weekly meetings. He and his designer were there every single time.

Our intranet was a large project, and we had 20 questions on a daily basis, on different issues. We had 2-3 stores testing it before we went live, and there were times when I would send BMG Media emails at 8 o’clock at night. They got back to me on time. The testing automation and level of response we had were huge.

Not every conversation was great, since we could get on edge sometimes, but they were great for the most part. I would use them again.

What did you find most impressive about them?

Their professionalism—BMG Media committed to what they said they would do, and did it. They stuck to their guns, and their culture was good—they were always enthusiastic about what was going to happen, and reassured us about the project. We needed people like this to get us to the next level.

Are there any areas they could improve?

No.

Do you have any advice for future clients of theirs?

Be on-point, say what you want, and stay on top of it. If the project is large, it will only be successful if the client is engaged with it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We setup schedules and calls, and BMG Media was on time.
  • 5.0 Cost
    Value / within estimates
    We always want the cost to be lower, but BMG Media delivered a great product for our money.
  • 5.0 Quality
    Service & deliverables
    Their service was great, and the delivery was on-point. They were never late on a target.
  • 5.0 NPS
    Willing to refer
    I have referred them to 3-4 people.

Web Design & Email Marketing for Real Estate Company

“They never missed any deadlines, and were more proactive than I was. I often had to catch up to them.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2017 - Ongoing
Project summary: 

BMG reworked an existing site to better showcase assets (physical and otherwise) across a diversified portfolio. They created digital/print collateral in an effort to drive more user engagement.

The Reviewer
 
1-10 Employees
 
Birmingham, MI
Clint Mansour
President, Mansour Companies
 
Verified
The Review
Feedback summary: 

Proactive from the start, BMG takes feedback in stride and always remain conscientious of budget/timelines. Their principal contribution was a modernized, unified online solution, coupled with key links to the marketing stream.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Mansour Companies. Our principal focus is real estate development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BMG Media Co.?

Our website didn’t portray the right image to existing clients or potential business partners. We wanted to display our real estate asset portfolio more clearly and efficiently online, so the new site needed to be an upgraded one-stop shop for bankers, real estate brokers, and business professionals interested in our company. 

We also wanted to produce regular newsletters.

SOLUTION

What was the scope of their involvement?

In our initial meeting, Blake [Founder, BMG Media Co.] asked what we wanted to accomplish. He wanted to understand what we needed visually, and drew out the first mockups on a whiteboard. We kept an open dialogue, and he called me regularly. Their office is only about a mile from ours, so I’d go in about once a week to look through the details and give feedback.

Our principal aim was to market vacancies at our shopping centers. We’re a multifaceted company with several revenue streams (retail, franchise, credit card processing), and we wanted a more consolidated online presence. The new website shows site plans, tenant lists, and geographical locations for each of our properties. If you want to open a shop, you can click on any shopping center and view the lease rates and dimensions of the vacant spaces. The newsletter and business cards they produce for us help drive traffic to the website.

What is the team dynamic?

About 70% of the project was handled by team members, but my personal interaction was with Blake and Rachel [Lead Designer, BMG Media Co.]. Additionally, Evan [Content Marketing, BMG Media Co.] builds the newsletters with Blake.

How did you come to work with BMG Media Co.?

Blake is a good networker, and I’d heard a lot about him from several people I know, including another real estate developer he’d done work for. My team interviewed a few people, but I got a good feeling from him. I thought the process would be hard, but he made it seem easy. He showed me his other work, and his price seemed reasonable, so I decided to hire him.

How much have you invested with them?

The initial package was around $10,000, and we pay between $150–$200 per monthly newsletter.

What is the status of this engagement?

They started on the website at the beginning of 2017. They still produce our monthly newsletters and update the site as needed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new website really helps as a visual aid for loan refinancing. Bankers understand our asset portfolio better than just on paper, and it helps tremendously with brokers. Everyone compliments me on the business cards they produced, and I can hand one to a broker and direct them to our website. We don’t need to send unnecessary emails about vacancies, so their involvement has made my life a lot easier.

Overall, it’s helped streamline our business. Our call rate and need for broker representation is reduced, and we present a much more professional appearance to potential tenants.

How did BMG Media Co. perform from a project management standpoint?

They were very engaged in the beginning. As we progressed through the project, we spoke about three times a week. I’m a visual person, and I liked that he invited me to the office instead of trying to explain things over the phone. They’ve done well, and we haven’t had any budget or timeline overages. Whenever I need something updated, I just send it over and they take care of it.

What did you find most impressive about them?

They make things look so easy, and I haven’t seen any issues. They delivered everything I wanted.

Advice for potential customers?

Meet with them first to discuss your vision. Once they understand what you want, the rest is easy.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They never missed any deadlines, and were more proactive than I was. I often had to catch up to them.
  • 5.0 Cost
    Value / within estimates
    Their price was 15-20% cheaper than quotes I received from other companies.
  • 5.0 Quality
    Service & deliverables
    They’re very friendly and did their job with a smile.
  • 5.0 NPS
    Willing to refer

Marketing Collateral & WordPress Redesign for Real Estate Company

“We are impressed with the fast response and the ability to contact him at any time.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016 - Ongoing
Project summary: 

BMG refreshed the visual elements of a website that allows people to lease apartment units online. They continue to create marketing collateral such as logos and business cards.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Manager, Real Estate Company
 
Verified
The Review
Feedback summary: 

Since the website redesign, there has been a significant increase in rental apartment occupancy. This is attributed to BMG’s swift response time, creative input, and perfectionist approach. They provide a boutique agency experience at fair prices.

BACKGROUND

Introduce your business and what you do there.

I am the manager of a commercial real estate company that owns and manages apartments and retail shopping centers. We have 1,000 units of apartments that people can lease directly online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BMG?

Our goal was to get more people to our website, which was pretty standard. Aside from the marketing website, we also needed help with designing logos.

SOLUTION

What was the scope of their involvement?

They’ve redesigned our website and made some aesthetic changes. Blake [CEO, BMG Media Co.] also designs logos and business cards for our company. However, he doesn’t do search engine optimization for us.

What is the team dynamic?

Blake is my main point of contact. I also communicate with an assistant and 1 or 2 other women.

How did you come to work with BMG?

They were referred by a friend who had used them before. We looked at 4 other companies, but the response time was our deciding factor.

How much have you invested with them?

We’ve spent close to $30,000 on their services.

What is the status of this engagement?

We started working together in September 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m not fluent in WordPress, so it’s good to have someone who is responsive to the changes the website required. He has made the website look great and work great. We’ve been happy with it, especially since we’ve increased occupancy. Since we’ve engaged with BMG, we’ve been steadily at 95% occupied.

How did BMG perform from a project management standpoint?

They are exceptional. I’ve worked with a lot of developers before, but Blake’s response time is better than the others. That’s why we went with them. The turnaround times are spot on, and they make sure that everything is fixed. We speak often through text, phone, and email.

The website redesign was an easy process. He’d send a couple template options for us to choose from, and he would make changes as we talked.

What did you find most impressive about them?

We are impressed with the fast response and the ability to contact him at any time.

Are there any areas they could improve?

No, they’ve been great.

Do you have any advice for future clients of theirs?

Most people don’t stay at corporate resorts anymore but prefer smaller boutique hotels. That’s what he is. I’d recommend him to someone who is looking for a different experience instead of the same cookie-cutter company. If you want someone responsive who will get the work done, send you multiple options, and not try to overcharge you, then use them.

5.0
Overall Score They provide great value.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are organized and send calendar invites. They’re on top of things.
  • 5.0 Cost
    Value / within estimates
    He’ll send multiple templates until you find the right one, and that’s what you get billed for.
  • 5.0 Quality
    Service & deliverables
    They have a great response time and attention to detail.
  • 5.0 NPS
    Willing to refer