Can you share any outcomes from the project that demonstrate progress or success?
Our team started with a clear vision of what we wanted, but it was the BLVR team that helped our vision become reality in less than 7 months! Over a short period of time, the BLVR team helped guide us to create all new content, select appropriate images, design the website, contribute feedback to the development of the site, and celebrate the launch of an all new website which now communicates exactly who we are.
The end product was better than we anticipated, and we have seen our web traffic increase dramatically due to the new site.
How effective was the workflow between your team and theirs?
We had a strong workflow between our team and the BLVR team. Our project manager, Wayne, was an incredible help and resource to us. I was able to see firsthand through a variety of platforms how much time and effort he dedicated to our project. I greatly appreciated the time he spent answering my many questions and fielding my concerns.
Through our time working together, I came to understand Wayne's rationale for his decisions and advice, and throughout it all, I knew his heart was to help our project (and more importantly, our organization) succeed. I was convinced he absolutely knew what was best for the site and was willing to do whatever he needed to do to make it happen.
What did you find most impressive about this company?
The workflow space they created for us was incredible. A project this size seemed overwhelming at the beginning, but they walked us through it - step by step. The platforms they utilized helped us (with little tech knowledge of our own) to create a front end product which was exactly what we needed.
The site is easy for us to maintain, and we walked away with strong relationships which now serve as a resource to our organization as we continue to work with the site ourselves. Their organization and systems were excellent and allowed our teams to collaborate and come together in a unified effort to help our organization flourish.
Are there any areas for improvement?
When we encountered issues with differences of opinion on the site from our team and theirs along the way, I was thoroughly impressed with the way in which these were resolved from each member of the BLVR team.
I wish I had simply just picked up the phone sooner to communicate with them about concerns, because once I understood the rationale behind decisions, I was soon on board with the direction things were headed. Their efforts to improve their communication with us throughout the process truly had such an impact on our overall perspective of the success of the project.
By the time our project came to a close, I was so sad to no longer be working alongside the team at BLVR!
Feedback has been extremely positive. People are loving the high-quality and creative design and branding work. The team at BLVR is communicative, responsive, and hardworking. Their collaborative approach complemented their professional management style.