At Bluewave Technology Group, we are your technology advisory and sourcing partner, dedicated to helping businesses optimize and modernize their technology investments. Our mission is to deliver predictable, reliable outcomes while keeping technology spending in check, allowing your team to focus on what truly matters.
Our Expertise
We provide decision-makers with the relevant information to evaluate their investments and gain approval quickly and efficiently. Our proven technology assessment and sourcing process, along with our relationships with hundreds of suppliers, enables our advisors to be true strategic partners.
Technology Assessments: Bluewave goes beyond a telecom audit, providing a full strategic technology assessment across telecom, cloud, security, and customer experience. We align current services with business goals and deliver a clear roadmap for optimization, management, and implementation.
Strategic IT Sourcing: Leverage our deep knowledge and expertise to get the most out of the technology solutions you’ll need to prosper. Whether you need to build a scalable network as you open more locations or want to improve utilization and effectiveness of what you already have, the experts at Bluewave can help.
Solutions
Cloud Solutions - Security Solutions - Voice, Collaboration, & UCaaS, Network Connectivity - Contact Center - Data Center - Mobility - Expense Management
Proven Success
With over 10,000 companies depending on Bluewave for technology assessments, strategic sourcing, and expense management, we’ve earned our reputation as a true strategic partner. Our deep relationships with hundreds of service providers and our proven technology assessment and sourcing process enable us to provide decision-makers with the relevant information needed to evaluate investments and gain approval efficiently.
IT Support & Call Center Services for Pest Solutions Company
Call Center ServicesIT Managed Services
Confidential
Feb. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Bluewave Technology Group is proactive, thorough, and provides strong communication."
Jan 6, 2026
CIO, Woodstream Corporation
Melissa Oldfield
Consumer Products
Lancaster, Pennsylvania
201-500 Employees
Online Review
Bluewave Technology Group has partnered with a pest solutions company to transition their IT deskside and infrastructure support to an external provider and modernize their telecommunications environment.
Bluewave Technology Group has delivered exceptional value through a true partnership approach. They've gone above and beyond, acting as an extension of the client's IT team. The team is proactive, and their guidance has helped the client navigate complex IT decisions with confidence.
BACKGROUND
Introduce your business and what you do there.
I work at Woodstream™, where our portfolio of trusted brands delivers innovative pest solutions, environmentally friendly products for home, lawn, and garden, and eye-catching birding accessories. In my role, I help enable the technology and systems that support these brands—partnering with the business to modernize our IT environment, optimize investments, and ensure our teams have reliable, scalable tools to operate efficiently and drive growth.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Bluewave Technology Group?
We engaged Bluewave Technology Group to help us address rising IT costs and increasing complexity across deskside support, infrastructure, and telecommunications, while ensuring service quality and scalability. We needed an objective partner to evaluate options, guide the move to an external support model, modernize our telecommunications environment, and optimize vendor relationships to drive better outcomes and measurable cost savings.
SOLUTION
What was the scope of their involvement?
Bluewave’s scope of involvement included assessing our existing IT support and telecommunications landscape, advising on the transition to an external deskside and infrastructure support partner, and leading vendor evaluation, selection, and negotiation. They also managed ongoing vendor relationships, identified cost-reduction and optimization opportunities, and provided strategic guidance to ensure our technology investments aligned with business needs and delivered measurable results.
How did you come to work with Bluewave Technology Group?
We found them through outbound sales outreach. We chose them over other options because they were close to our geographic location, had a great culture fit, and had company values that aligned with ours.
What is the status of this engagement?
We started working with them in February 2024, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The impact of the engagement is demonstrated through measurable IT cost reductions, successful transition to an external deskside and infrastructure support model without disruption, and a modernized telecommunications environment. Bluewave also delivered clear value through improved vendor contracts and pricing, stronger vendor accountability, and optimized technology investments. Their work resulted in more predictable IT spend, maintained strong service levels, and an IT operating model that is more scalable and aligned to the needs of the business.
The Bluewave team delivered exceptional value through a true partnership approach. Josh consistently went above and beyond by acting as an extension of our IT team—proactively identifying cost-reduction opportunities, optimizing technology investments, and expertly managing and negotiating vendor relationships on our behalf. His guidance helped us navigate complex IT decisions with confidence, resulting in meaningful savings and improved outcomes. Bluewave’s support was strategic, results-driven, and highly impactful, and we would strongly recommend Josh and the Bluewave team to any organization seeking measurable value from their IT initiatives.
How did Bluewave Technology Group perform from a project management standpoint?
They’ve delivered on time and on budget. Bluewave Technology Group is proactive, thorough, and provides strong communication. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.
What did you find most impressive about them?
Bluewave Technology Group’s ability to identify and manage vendor relationships, negotiate on our behalf, and ensure we always get the best outcomes possible is impressive.
Are there any areas they could improve?
There’s nothing they can improve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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1 Reviews
Our Story
Bluewave is an advisory and sourcing partner that helps enterprises with complex technology needs make smarter decisions. We transform how companies acquire and manage technology, creating better outcomes with more time, resources, and tools to drive growth.
We deliver impactful advice, earn trust through a can-do attitude, and foster accountability through clear communication and collaboration. With Bluewave, organizations gain a trusted partner committed to long-term success.
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