What was the scope of their involvement?
I wanted somebody to help me with social media, with Google My Business, with ranking my website, and with making the website sell more. I don’t want to just rank high and the website doesn’t sell. There’s no point in having a website ranking high and people go there and bounce back. They’re trying to fix the issues on the website, not only making it rank high. BlueHat gives me suggestions and they work on it. They suggested articles instead of blogs so that more people will look at them. What makes it great is that it’s a lot of small things. A lot of small stones build a building and they’re so focused on the small details and the big image. They are concerned. When I tell them a concern, they fix the problem.
How did you come to work with BlueHat Marketing?
I did research on Google and I tried to see the companies that are actually on top of Google and are capable of getting there. I went to the Clutch website and saw the top three companies. But the top three companies, none of them except BlueHat, are on top of Google. If they’re not able to help themselves, they’re not going to be able to help me. I found a few companies and some of them were located in Canada. BlueHat attracted my attention, so I reached out to them and talked to them. I got quotes from all five companies that attracted my attention.
There were multiple reasons that I chose BlueHat. I felt they were trusted. They kept following through with everything. I approached other organizations like WebPageFX. They told me a price then just before I signed up, they increased the fees when I read the contract. At BlueHat they told me I’m not going to be able to get a commitment and they gave me everything they told me. They stuck to it. I talked to everybody, and they had the same wording. They don’t have gaps in communication. The other ones you feel are just sales and they’re just trying to sell you something and they don’t care what they commit. Whatever they say that will make a sale, they will say it. They’re not focused on the goal at hand. BlueHat was consistent with what they promised.
I approached one of the companies that promised me four months or three months. I called to make sure three months was correct. I’m not trying to argue with him. I know he doesn’t have control over it 100%. Part of it is Google and what they do. He changed it and told me it would be one month. Once I saw inconsistency, that was a red flag for me. They’re dishonest. I’m an honest person, and I like to deal with honest organizations. If I feel there is dishonesty, I will actually back off. Even the sales person who I dealt with (his name is Patrick) told me, you’re one of the hardest sales I sold. Even before I called them, I searched 10 keywords on Google and each keyword it gives me different results. The same company that was on top of Google for six keywords of the ten keywords I chose, that was the top three that I approached, and BlueHat was one of them.
I made sure BlueHat didn’t deal with any of my competition in the same city. Also, they have to charge the same amount every month and there are no errors. You know how companies sometimes increase it and then tell you it’s a mistake? I don’t have that problem with BlueHat. They deliver what they promise. I don’t care that they promise so much, but whatever you promise me, just deliver it and BlueHat always delivers more than what they promise, which is impressive. Every time you get more, you feel it’s a bonus. I don’t like somebody to promise so much and deliver less. These points made me feel satisfied with their services. However, their contract is for a year and I have a right to terminate it if it didn’t work out for sooner than that, but I’m not thinking about anything except staying with them.
How much have you invested with BlueHat Marketing?
I’m paying $1,300 a month. The first month, they charged me $500 for set up. Most of the companies didn’t charge the extra $500.
What is the status of this engagement?
We started working with them in April 2017, and the work is ongoing.
BlueHat Marketing offers exclusive digital marketing services, in contrast to other vendors who would market several competing companies simultaneously. After the new site was launched, there was a significant improvement in the firm’s ranking and an immediate increase in customer leads.