Managed IT Services for Car Sales Company
- AI Development Application Management & Support Application Testing Business Consulting Call Center Services Cloud Consulting & SI Custom Software Development IT Managed Services IT Strategy Consulting Web Design Web Development
- Confidential
- Jan. 2018 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Their expertise in IT support with a reliable help desk has been instrumental in streamlining our operations."
- Automotive
- Compton, California
- 11-50 Employees
- Online Review
Blue Network, Inc. provides ongoing IT support services for a car sales company. The team works to streamline the company's operations and implement automation and security measures.
Blue Network, Inc. has effectively reduced system downtime, increased productivity, and improved operational efficiency. Their attentive team is proactive, communicative, and capable of delivering a wide range of services, complementing their professional management style.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive at Rosy Orange LLC
Describe what your company does in a single sentence.
European branch of American company dealing with sales of variety of vehicles. Our staff located in California send cars directly from our warehouse. That's why we can guarantee to deliver your car on time, fulfilling all your requirements.
American cars outstand with their design, quality and what's most important great price. We are here to make your dreams of a perfect car come true. With us, you can be sure what you spend your money on, you get what you want and even more. We pride ourselves with loyalty, perfectionism and care. Every order is processed with 100% devotion to our customer.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Blue Network, Inc. to accomplish?
- Managed I.T. Services
- IT Support
- Backup Cloud
- Virtualization
- Process automation
- IT Security
- IT Outsourcing
SOLUTION
How did you find Blue Network, Inc.?
Referral
Why did you select Blue Network, Inc. over others?
- High ratings
- Pricing fit our budget
- Great culture fit
- Good value for cost
- Referred to me
- Company values aligned
How many teammates from Blue Network, Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We are extremely satisfied with the services provided by Blue Network, Inc. Their expertise in IT support with a reliable help desk has been instrumental in streamlining our operations. Whenever we encounter technical issues, their support team promptly responds, ensuring minimal downtime and uninterrupted workflow. One standout feature of Blue Network is their robust backup cloud with disaster recovery solutions.
This has given us peace of mind knowing that our data is securely backed up and easily recoverable in the event of any unforeseen circumstances. The seamless integration of their backup cloud services has significantly enhanced our disaster preparedness and data protection measures. Automation has been a game-changer for our company, and Blue Network has played a crucial role in implementing automated processes that have made our work faster and more efficient.
By automating repetitive tasks and workflows, we have witnessed a noticeable increase in productivity. The Blue Network team took the time to understand our specific requirements and tailored solutions that perfectly align with our business needs.
Their expertise in virtualization servers has further elevated our capabilities. Blue Network has successfully implemented virtualization technologies that have enhanced server performance, improved resource utilization, and reduced overall hardware costs.
The scalability and flexibility of their virtualization solutions have allowed us to adapt to changing business demands effortlessly. In summary, Blue Network, Inc. has been an invaluable partner to our company. Their IT support, help desk assistance, backup cloud with disaster recovery, automation solutions, and virtualization expertise have collectively transformed our operations for the better.
We highly recommend their services to any organization looking to optimize their processes, improve efficiency, and ensure data security. Blue Network's services have truly been a catalyst for our success, enabling us to work faster, better, and with the peace of mind that our data is protected.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from our collaboration with Blue Network, Inc. have demonstrated significant progress and success in several key areas:
- Reduced Downtime: With their efficient IT support and responsive help desk, our company has experienced a noticeable reduction in system downtime. This improvement has allowed our employees to remain productive and focused on their tasks, resulting in increased operational efficiency.
- Enhanced Data Protection: The implementation of Blue Network's backup cloud with disaster recovery solutions has provided us with a reliable and secure data backup mechanism. This has led to a significant reduction in the risk of data loss, ensuring the continuity of our business operations and safeguarding critical information.
- Improved Efficiency: Through the automation of our company processes, we have witnessed a measurable improvement in efficiency. By eliminating manual tasks and introducing streamlined workflows, we have been able to allocate resources more effectively, reduce human error, and accelerate our overall productivity.
- Optimal Resource Utilization: The virtualization servers deployed by Blue Network have allowed us to optimize resource utilization within our IT infrastructure. This has resulted in cost savings by reducing the need for additional hardware and maximizing the performance of existing server resources.
- Scalability and Adaptability: The solutions provided by Blue Network have enabled us to scale our operations seamlessly. As our business grows, we can easily accommodate changing demands without significant disruptions, thanks to their scalable virtualization and automation technologies.
In summary, the measurable outcomes from our collaboration with Blue Network, Inc. include reduced downtime, enhanced data protection, improved efficiency, optimal resource utilization, and increased scalability. These outcomes serve as tangible indicators of progress and success, affirming the positive impact that Blue Network's services have had on our company.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Blue Network, Inc. showcased exceptional project management skills throughout our collaboration, delivering items on time and ensuring efficient project execution. Their commitment to meeting deadlines was evident in their consistent delivery of project milestones according to the agreed-upon schedule. This punctuality played a pivotal role in the overall success of our initiatives, allowing us to stay on track and meet our business objectives.
The responsiveness of Blue Network was remarkable. From the initial project planning phase to implementation and ongoing support, they were highly attentive to our needs and requirements. They actively listened to our concerns, goals, and objectives, ensuring that their solutions perfectly aligned with our unique business needs.
Whenever we encountered challenges or had specific requests, their team swiftly responded, providing timely and effective solutions. Their proactive approach and willingness to address our evolving needs fostered a strong and collaborative partnership. Blue Network's project management approach was marked by effective coordination and transparent communication.
They established clear channels of communication, keeping us informed of project progress, milestones, and any necessary adjustments. Their proactive updates and transparent communication style built trust and confidence in their ability to deliver results. In summary, Blue Network, Inc. demonstrated exemplary project management capabilities.
Their consistent delivery of items on time, responsiveness to our needs, and proactive communication were instrumental in the success of our projects. Their professionalism, attention to detail, and dedication to our satisfaction as a client were consistently impressive throughout our collaboration.
What was your primary form of communication with Blue Network, Inc.?
- In-Person Meeting
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
One of the most impressive and unique aspects of Blue Network, Inc. is their ability to provide a comprehensive range of services that cater to our specific business needs. Their expertise spans across multiple areas, including IT support with a help desk, backup cloud with disaster recovery, automation solutions, and virtualization servers. This breadth of services under one roof sets them apart from many other companies in the industry.
The seamless integration of these services is another remarkable aspect. Blue Network has successfully aligned their offerings to work in synergy, creating a holistic approach to enhancing our efficiency, productivity, and data security. The integration of IT support, backup cloud, automation, and virtualization has resulted in a cohesive ecosystem that optimizes our operations and safeguards our critical data.
Furthermore, Blue Network's commitment to understanding our unique requirements and tailoring solutions accordingly is truly commendable. They take the time to listen and comprehend our business challenges, goals, and objectives. This customer-centric approach allows them to design and implement solutions that are specifically tailored to our needs, ensuring maximum effectiveness and impact.
In summary, the most impressive and unique aspect of Blue Network, Inc. is their ability to provide a comprehensive suite of services that seamlessly integrate to optimize our operations. Their customer-centric approach, coupled with their expertise across multiple domains, sets them apart as a reliable and innovative partner. Their commitment to understanding our specific requirements and delivering tailored solutions showcases their dedication to our success.
Are there any areas for improvement or something Blue Network, Inc. could have done differently?
We are extremely pleased with our current cooperation with Blue Network, Inc. Their services have consistently exceeded our expectations, and we are thoroughly satisfied with the level of support and expertise they have provided.
Our experience with them has been exceptional, and we genuinely wish that every collaboration could be as fulfilling as our partnership with Blue Network. We have no reservations in expressing our utmost satisfaction and gratitude for the outstanding service they have delivered.
RATINGS
-
Quality
5.0Service & Deliverables
"Excellent!"
-
Schedule
5.0On time / deadlines
"Always on time!"
-
Cost
5.0Value / within estimates
-
Willing to Refer
5.0NPS