A Value Driven Engagement

Blue Copper Technologies was founded in 2012 by a group of industry veterans with over 100 man-years of collective experience. Blue Copper’s business is in providing niche software products and business process management services, to empower and support its clients’ enterprise growth aspirations.  

Headquartered in Kolkata, India, Blue Copper’s primary objective has been to deliver discernible value, by closely engaging with its clients across North America, Europe, South East Asia and India.    
Blue Copper never aspired to be just another technology services provider. Rather it always saw itself as an partner and enabler of its clients’ growth journey.

Our vision is to be a globally recognized, niche and new-age technology company, with the core philosophy of being able to add measurable value to our clients' businesses - of being able to consistetly extend impactful and value-driven professional engagements to global businesses. 
   
Our mission is to empower our clients by building robust and impactful partnerships with them, by engaging with them, through deeper understanding of their respective businesses, being flexible and staying relevant, leveraging best-of-the breed technologies and fortified management processes.

We are certified being compliant with ISO 9001:2008 & ISO 27001:2013. But our quality philosophy is not limited to certifications, and has permeated deep into our organizational fabric. It forms the the very basis of our innovative approach soaked in our zero-tolerance attitude towards defects.  

Our continuously running quality improvement programs are topped-up with our defect prevention program, metrics program,  optimum processes automation, usage of latest tools and facilitators, helping us stay clean, agile and adaptive.  

 
$10,000+
 
< $25 / hr
 
10 - 49
 Founded
2012
Show all +
Saltlake, Kolkata, India
headquarters
  • 430, SDF Building, Sector V
    Saltlake, Kolkata, WB 700091
    India

Reviews

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System Modernization for Accounting Management Firm

“They worked very quickly, stayed organized, and were always on top of project management.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
April - July 2017
Project summary: 

Blue Copper Technologies created a web interface for extracting accounting data. They also streamlined extraction from multiple software packages and created a single database for report generation.

The Reviewer
 
1-10 Employees
 
Hawaiian Islands, United States
Neil Tagawa
CEO, Redhammer LLC
 
Verified
The Review
Feedback summary: 

Their team was efficient, diligent about communication, and consistently met project deadlines. The tools they designed have improved efficiency and made reporting more standardized.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Redhammer LLC. We provide accounting services for construction companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Blue Copper Technologies Pvt Ltd?

We use a number of different accounting software packages, so we needed someone to help us streamline our data reporting.

SOLUTION

What was the scope of their involvement?

For the first project, they built a user-friendly web interface so that we could extract data more easily and import it into our database. After that, they updated the way one of our accounting programs exported to the database and set up a way for us to generate the kind of accounting reports we needed.

The database is currently for internal use only, though we’re hoping to enable it for our clients in the future, once we get a training process in place.

What is the team composition?

I worked with our project manager, but I think they had at least three or four other team members.

How did you come to work with Blue Copper Technologies?

I used to work in consulting and a former colleague referred Blue Copper to me. We’d been working with another vendor at the time, but their team was better so we moved forward with them.

How much have you invested with them?

We spent around $20,000.

What is the status of this engagement?

Our last project ran from April to July 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still developing these tools, but their work has improved our efficiency and moved us closer to our goal of standardizing all of our financial reporting. Without their tool, we’d have to perform a separate process for every single system.

How did Blue Copper Technologies perform from a project management standpoint?

They’re very organized and good at sticking to their project schedule. They’d send an agenda ahead of every meeting, and they were always very prompt with deliverables and correspondence via email or Skype. The only delays that came up were on our end.

One drawback we ran into was that the time difference was difficult to work around, so we didn’t have voice conferences very often.

What did you find most impressive about them?

They worked very quickly, stayed organized, and were always on top of project management.

Are there any areas they could improve?

We had to spend a lot of time explaining which data we needed and why. I don’t expect them to have the same level of expertise in accounting, of course, but the lack of familiarity meant that our staff had to do extra work researching which data was needed.

Do you have any advice for potential customers?

For this kind of project, it helps to have someone on your staff who understands the technical requirements. I’m not a technical person, but we had someone else who was able to convey our company’s needs to the team at Blue Copper Technologies in a way that made sense to them.

5.0
Overall Score We couldn’t ask for anything more from them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They never once asked to do a change order.
  • 5.0 Quality
    Service & deliverables
    They always followed up with us to see if there was anything more they could do.
  • 5.0 NPS
    Willing to refer

Billing System Dev & Support for Insurance Firm

“They always hit deadlines, and the quality of their work is excellent.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Apr. - Aug. 2014
Project summary: 

Blue Copper Technologies Pvt Ltd built a billing module that allows for online payments via credit card. They’ve updated it multiple times and currently provide support and maintenance.

The Reviewer
 
51-200 Employees
 
San Diego, California
Frank Stipati
President, UCA General Insurance
 
Verified
The Review
Feedback summary: 

The product both increased visibility and client satisfaction, providing a feature they’d long been asking for. Even though the team is overseas, they communicate well and accommodate to whatever schedule is best. The documentation was subpar in the beginning but has improved vastly since then.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of UCA General Insurance, an insurance wholesaler that works with the broker market and sells commercial insurance to the hospitality industry (restaurants, hotels, etc.). We offer a multi-peril insurance policy within the western U.S.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Blue Copper Technologies Pvt Ltd?

We needed a technology provider to help us with a billing module we were developing. We’d been working with a different company, but they were acquired, so we needed a new partner.

SOLUTION

What was the scope of their involvement?

Blue Copper Technologies Pvt Ltd build a billing module that allows our policyholders to make online payments. It’s currently in its second or third generation, and they now offer support and maintenance. They also work on other tasks as they become available.

What is the team composition?

We had a project manager and 3­–4 developers.

How did you come to work with Blue Copper Technologies Pvt Ltd?

A mutual friend referred them. We met with them and liked the previous projects they’d worked on, so we decided to partner together.

What is the status of this engagement?

We worked on this project from April–August 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They helped us increase our visibility and customer satisfaction. A lot of clients wanted to be able to pay their policies online by credit card, and this new module allowed that. We’re now able to offer things that we couldn’t before.

How did Blue Copper Technologies Pvt Ltd perform from a project management standpoint?

They have good project management skills and communication, keeping us updated and current on any project changes. They’re overseas, but they accommodated to our schedule to optimize the partnership.

What did you find most impressive about them?

They always hit deadlines, and the quality of their work is excellent. I’ve worked with developers who promise a lot but deliver little, and that never happened with Blue Copper.

Are there any areas they could improve?

The documentation could’ve been better in the beginning, but we quickly solved that problem.

Do you have any advice for future clients of theirs?

Provide as much detail as possible about your project. They probably don’t know your business, so clearly explain what you want and what the workflow looks like.

4.5
Overall Score We had to work out some bugs in the beginning.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    That's probably my favorite thing about them.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'm highly likely to refer them.

Custom Software Development for Automotive Startup

“We couldn’t build a business around our old model, but the new platform has enabled us to survive.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - Mar. 2018
Project summary: 

Blue Copper Technologies Pvt Ltd built a new software for hosting automobile events online. They developed a portable UX/UI to transfer from the old platform to the new and now work on other projects.

The Reviewer
 
1-10 Employees
 
Farmington, Michigan
Michael Lewison
COO, OnlineKars
 
Verified
The Review
Feedback summary: 

They’re incredibly organized and communicative, talking multiple times a day. They do high-quality work that exceeds project goals, making them an effective and reliable partner. The new platform looks great, and end users say it works well.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of onlinekars.com, a website that hosts events for car dealers to replace existing physical events.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Blue Copper Technologies Pvt Ltd?

The existing software that we were leasing only supported a small fraction of our business, and we realized we needed a larger, customized platform to support our vision.

SOLUTION

What was the scope of their involvement?

Blue Copper Technologies Pvt Ltd built an entirely new platform from the ground up. It’s a custom software platform and web application that can serve live events on behalf of automobile dealerships, such as auctions and price dropping events. Blue Copper Technologies started by developing a new UX/UI on our then-existing system. It was portable because we knew we’d be moving it to our new platform in the future, which we eventually did.

What is the team composition?

I regularly interfaced with two people and sometimes someone from the graphics team.

How did you come to work with Blue Copper Technologies Pvt Ltd?

They were a reference.

How much have you invested with them?

We spent over $100,000.

What is the status of this engagement?

We worked on this project from June 2017–March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our old system only ran standard auction events, but with this new platform we can now run any type of event. We couldn’t build a business around our old model, but the new platform has enabled us to survive. It’s efficient, and we’re able to adapt to our customers’ needs and requests. We’re obviously happy with them because we’ve continued to use them.

How did Blue Copper Technologies Pvt Ltd perform from a project management standpoint?

They deliver on time and on budget. We communicate with our contacts on a daily basis, mainly via phone and email. We also use some simple project management tools, Excel, and Smartsheet to track our punch list items and ongoing dev initiatives.

What did you find most impressive about them?

Their work is high quality and cost effective.

Do you have any advice for future clients of theirs?

They’re fantastic; you should consider working with them.

5.0
Overall Score We continue to use them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We set an aggressive schedule, and they did a good job of hitting those deadlines.
  • 5.0 Cost
    Value / within estimates
    They’re very cost effective.
  • 5.0 Quality
    Service & deliverables
    They always met or exceeded our expectations.
  • 5.0 NPS
    Willing to refer
    I’ve already referred them.

Web Dev for Charitable Donation Company

“The product Blue Copper Technologies delivered has been put to the test and successfully passed.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2013 - 2014
Project summary: 

Blue Copper Technologies programmed the backend and frontend of a web application using Oracle, Java, and MySQL. They built several APIs to convert loyalty points to cash through natural transactions. 

The Reviewer
 
1-10 Employees
 
Bethesda, Maryland
Mario Margolis
Founder, PointWorthy
 
Verified
The Review
Feedback summary: 

Blue Copper Technologies took great pride in their deliverable, which has already processed millions of dollars annually in charity donations. It rapidly scales up to accommodate peak usage and performs seamlessly. An excellent staff retention rate shows the team’s loyalty and dedication.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and president of PointWorthy, a processing company that allows members to use their loyalty points like regular money. Right now, our platform gives them the option to donate money from rewards to the charity of their choice. We eventually hope to move into e-commerce, as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Blue Copper Technologies Pvt Ltd?

Our system lets donors log in, create accounts and link to their loyalty point accounts from financial institutions. It shows their balance, gives access to those points, and then executes a natural transaction. In this case, that means converting points into money that they can send to a nonprofit and use the points or cash to donate. We hired Blue Copper Technologies to develop the online application that facilitates our business process. 

SOLUTION

What was the scope of their involvement?

Initially, we created the business requirements documents. I served as the product manager as we defined exactly what our product should be. They sent us a quote for the estimated time and materials cost based on the final project plan. After we completed all the necessary materials to start the engagement, we began development. Blue Copper Technologies managed the end-to-end build including several stages of approvals and testing. They worked with us from the concept of beta into actual production and delivery.  

Blue Copper Technologies developed the entire backend and frontend of our consumer-facing web app.  They created all the APIs to sync with users’ rewards accounts at banks or hotels. The app also connects to charity sites that show IRS-related information. Regarding technology, they used everything from Java to MySQL and Oracle. Our product includes every type of databases and API that would be commercially available.

What is the team composition? 

I mainly interacted with the project manager. One of the founders served as my point of contact for escalation. If absolutely necessary, I could also contact the 4-5 developers or QA personnel. The team included about six people at any given time, not counting the accountants I dealt with for payments.

How did you come to work with Blue Copper Technologies Pvt Ltd?

One of their founders was the CTO of a company I consulted for a long time ago. In my role there, I’d define the requirements of a product, and they would build it. We’d kept in touch ever since. When I heard they'd started Blue Copper Technologies, I called them as soon as I found an opportunity. 

I didn't have to go through an extensive vetting process aside from ensuring they had enough personnel for our needs. I was familiar with their system, their method, and the quality of their work. I had them collaborate with another team I hired from Mexico at one point. Eventually, I moved all the work back to Blue Copper Technologies. 

How much have you invested with them?

We spent between $40,000–$80,000 for the initial development. On average, we spend an additional $30,000 annually on enhancements, support, and change requests. 

What is the status of this engagement?

We started the first project in 2013 and finished sometime in 2014. They've been providing support services for the past four years to update, maintain, and support that product.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we launched our platform, the bank we partner with has processed millions of dollars in donations per year. Just this past November, a partner hotel facilitated hundreds of thousands of dollars in a matter of days during the hurricane season in Texas, Florida, and Puerto Rico. Our solution is already providing much-needed support for charities. It instantly scales up to handle the spikes in user volume that happen during natural disasters. The product Blue Copper Technologies delivered has been put to the test and successfully passed. It’s already making an impact. 

How did Blue Copper Technologies Pvt Ltd perform from a project management standpoint?

Blue Copper Technologies handled project management using the Agile methodology. We gave them feedback on a regular basis. They've done very well concerning responsiveness. Very few deadlines weren't met. If I were to solely judge them by my main criteria, time and budget, everything progressed almost perfectly. 

During the development process, we communicated every other day. Once the product is up and running in production, we only usually interact once a week or whenever issues arise. I provide the first level of support for troubleshooting. Besides developing and delivering the product, they offer the second and third level support. 

What did you find most impressive about them?

I greatly admire the team’s dedication to Blue Copper Technologies. They’re committed to both their company and the product they're delivering. Comparable teams I've worked with before have had a high staff turnover. Knowledge gets lost in the transfer process, and there's a learning curve to overcome. 

With Blue Copper Technologies, I’ve never had to re-train developers or bring a new person up to speed. At the end of the day, our product has the benefit of providing donations to worthy causes. Everyone who worked on our project was proud not only of the deliverable, but also the impact they could have on society. They were deeply invested in their responsibilities beyond just a job. 

Are there any areas they could improve?

As always, sometimes things inevitably get lost in translation if not enough elements are documented. We had to fix a few things last minute, which is to be expected. Early on in the initial delivery, there might have been a lack of structure in some of the test case scenarios. Throughout the years, though, they've learned and improved. 

Do you have any advice for potential customers?

As with any team, always have everything in writing including upfront approvals, deadlines, and processes that cover any unforeseen scenarios. Lay out all the steps and indicate clear goals for deliverables and what constitutes an achievement. Both parties should sign every contract, so there's no miscommunication between what was expected versus delivered. Make sure they understand the requirements. It's always better to ask the questions than just agree. 

5.0
Overall Score Our partnership has been five years in the making, and I'm still sending them new projects. That means I'm very satisfied.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They were very good at scheduling most of the time.
  • 5.0 Cost
    Value / within estimates
    They were quite valuable. We got more than what we paid for.
  • 4.5 Quality
    Service & deliverables
    They delivered good quality products that met my expectations within the budget and timeframe. They were committed to making it work.
  • 5.0 NPS
    Willing to refer
    I have referred them to others before, and they've performed just as well for they did for me.

Custom Software Development for Legal Software Group

"Blue Copper continues to deliver strong work, and our customers continue to love our products."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2016 - Ongoing
Project summary: 

Blue Copper Technologies is the development partner of a legal software services company. Replacing a previous vendor, the team continues work on two existing products and developed a third on their own.

The Reviewer
 
1-10 Employees
 
Rome, Georgia
Bill Roach
Partner, ExhibitView Solutions
 
Verified
The Review
Feedback summary: 

Blue Copper has delivered outstanding work at a very reasonable price, as customers have responded positively to delivered products that have assisted them in important litigation decisions. The teams eagerness and resourcefulness continues to impress as this partnership moves into its third year.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a partner at ExhibitView Solutions, LLC, where we create software to assist attorneys.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Blue Copper Technologies Pvt Ltd?

We needed a new software development partner at a reasonable price after our previous one could no longer service us.

SOLUTION

What was the scope of their involvement?

Blue Copper works on three products for us, PDF+, TranscriptPro, and ExhibitView. PDF+ is a tool similar to Adobe Acrobat that allows attorneys to add exhibit stickers to documents, batch process documents, search and redact, and more. The other two products allow you to edit transcripts and present documents in court. PDF+ was developed entirely by Blue Copper, while they have taken over work for the firm that originally developed TranscriptPro and ExhibitView.

What is the team composition?

I mostly speak with a project manager who has a team of three to four developers supporting him.

How did you come to work with Blue Copper Technologies Pvt Ltd?

They were a referral from our previous firm after they could no longer service us. I did look at a few other companies, however Blue Copper won out due to the strength of the referral.

How much have you invested with them?

We have invested between $50,000­–$100,000.

What is the status of this engagement?

We have been working together since October 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The products Blue Copper has developed work very well and helped our clients win multimillion-dollar judgments. Blue Copper continues to deliver strong work, and our customers continue to love our products.

How did Blue Copper Technologies Pvt Ltd perform from a project management standpoint?

They have been excellent. For the most part, everything is delivered on time and within our budget.

What did you find most impressive about them?

The fact that they accept every challenge presented to them and their resourcefulness has been very impressive.

Are there any areas they could improve?

Since they are in India, their coders do not always understand how the products are going to be used by our customers in the United States. While this does not necessarily dampen their work, a better understanding of the products would be helpful.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer