Web Design, Software Development, & Support

Founded in 1999, we are a website design, development, and custom software company headquartered in Pittsburgh, PA.

When you partner with Blue Archer, you get something different. We won’t will try to pressure you into a solution you, or your budget, aren’t comfortable with. Relax, our approach is built on providing workable options.

We construct a dedicated interdisciplinary team for your project based on your business goals and overall digital needs. That means you will have a project team with experience in your specific industry – manufacturing and industrial, financial and banking, professional services, healthcare and hospitals, non-profits, and more. 

 
$5,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
1999
Show all +
Pittsburgh, PA
headquarters
  • 5808 Bryant Street Floor 2
    Pittsburgh, PA 15206
    United States

Portfolio

Key clients: 

The Pittsburgh Zoo & PPG Aquarium

Mitsubishi Electric

Carnegie Museums of Pittsburgh

Dick's Sporting Goods Pittsburgh Marathon

The Frick Pittsburgh

ACMH Hospital

PennFuture

FS Elliott

FS-Elliott Website

FS-Elliott came to our Blue Archer team with a complex challenge: synthesize all of their internal and external customer needs into one easy-to-use web presence that modernizes the brand without losing an established identity. Our strategy process identified and prioritized goals, defined a solid information and visual architecture, and identified existing assets we could use to fully meet those needs. Our experienced creative and technical teams brought that vision to life.

Riverset Credit Union Website

Riverset Credit Union needed to establish a capable, sustainable brand in order to drive new members and retain current accounts. The final project included complete rebranding, website redesign and custom functionality, and marketing collateral  print design. 

Mitsubishi Electric Power Product UPS Division Website

It was important to MEPPI that the new website content management system be open-source, so we developed the new site on the powerful Umbraco content management system. A comprehensive strategy kicked off the project, and it enabled us to design and develop the new site with site visitors’ specific content needs at the forefront.

The Frick Pittsburgh Website

Together, our designers, developers, analysts, and project management staff worked to create a modern, welcoming website that invites users to personalize their experience of art, history, and nature. The final site is complete with intuitive functionality like the dynamic calendar that facilitates the exploration of exhibitions, programs, and daily events.

Pittsburgh Zoo & PPG Aquarium Website

The website effectively communicates the high-level planning content visitors need most through a new “Plan Your Visit” section.The Pittsburgh Zoo experienced a 21% increase in number of site users, a 30% increase in site sessions, and a 13.5% increase in page views.

Reviews

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Web Development and Strategy for Mental Health Nonprofit

“They made a good impression from the start because they were willing to listen and respond directly to our needs.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2016 - Ongoing
Project summary: 

Blue Archer identified key user groups, reorganized content, and redesigned a website with seamless Neon integration using an open code framework. They provide ongoing hosting and site maintenance.

The Reviewer
 
1-10 Employees
 
Pittsburgh, PA
Jill Olds
Members & Outreach Director, International Society for Bipolar Disorders
 
Verified
The Review
Feedback summary: 

Blue Archers’ standout customer service and can-do attitude led to a strong working relationship. Attentive to organizational needs, they customized their software to provide unique features, communicated well, and met every deadline. Their work led to a more stable site with a 400% increase in unique users.

BACKGROUND

Introduce your business and what you do there.

I’m the membership and communications director for the International Society for Bipolar Disorders. We edit research to make it accessible for clinicians, caseworkers, social works, and other frontline support for patients with bipolar disorder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Blue Archer?

Our old website was holding us back because it was so outdated we couldn’t make all the changes we needed to. We’re a membership organization, so we wanted better control over which elements of the site are members-only. We hired Blue Archer to design a new site for us and create a new database that would integrate with it.

SOLUTION

What was the scope of their involvement?

Our database is hosted by a service called Neon, and Blue Archer partnered with them directly to ensure seamless integration with our new website. They also supplemented our staff in providing content for the new site.

In the initial phase of site development, we discussed marketing strategy in order to narrow down our target audiences and ensure that our site used language suited to those user groups. We also remapped the site in order to reorganize our content so it was more functional and user-friendly. Once that was ready, they walked us through a demo version of the site software and began building the site. They used an open code framework, where they developed custom features that worked for our site’s specific needs, rather than us having to adapt any premade plugins. After the site was ready, we received two rounds of training before it went live.

What is the team composition?

We worked with our project manager, one of the owners, the marketing manager, and a support specialist.

How did you come to work with Blue Archer?

We sent out about a dozen requests for proposals and narrowed the results down to our top three, all of whom we met with in depth. Some of the other groups wanted to adapt us to pre-built solutions, but Blue Archer stood out because they listened carefully to what our organizational needs were and took note of the perceived challenges we wanted to address.

How much have you invested with them?

The initial build and launch of the site cost around $16,000. Hosting and maintenance cost less than $100 a month. They have also added new features, which in total have cost around $5,000. 

What is the status of this engagement?

We started working with them in March 2016 and they provide ongoing maintenance and feature development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our number of unique visitors has increased 400% since launching the new site. It’s helped us expand our reach immensely because we’re able to update the content and be more relevant in search results. The new site’s also been very dependable from a technical standpoint. We haven’t had a problem yet, even with the integrations we’ve done.

How did Blue Archer perform from a project management standpoint?

They’re highly responsive, friendly, and easy to work with. We’ve never proposed a suggestion that they turned down or told us they couldn’t do, and they work at a reasonable cost, which was critical for us as a nonprofit. When we initially took proposals for our site, we’d had a deadline in mind and everyone else told us it wasn’t feasible, but Blue Archer was willing and able to meet it. They’re efficient and on top of deadlines—they even kept us on task.

In terms of day-to-day communication, we keep in touch via email and the occasional phone call, although we met in person three times before they started building the website.

What did you find most impressive about them?

They made a good impression from the start because they were willing to listen and respond directly to our needs. We’ve developed a great working relationship because of that and because they’re so diligent with their work. For example, ever since the site launched, they’ve been incredible about communicating with us regarding site maintenance, whether it’s an SSL certificate update or a change to our SEO keywords.

Since the initial redesign, they’ve also partnered with us to solve other issues. We host a conference every year that’s listed on a separate site, so our users weren’t necessarily seeing images from the event. Blue Archer recognized our problem and built us a new conference page with a slideshow feature so we could make that content accessible to all of our users.

Do you have any advice for potential customers?

Be open and honest about all of your project goals, even the ones that aren’t necessarily vital. They have a way of making things happen that we didn’t think was possible. Had we not been totally transparent about what we wanted, we probably wouldn’t have been as happy with our results, because some of the features we wanted were dependent upon each other.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    We were hesitant based on quotes from other companies, but they exceeded our expectations with how reasonable the cost was.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer