How did you select this vendor?
I chose them because they were based near us in San Francisco, and they were small enough that we knew the service would be tailored to our needs. When we first contacted them, the owner walked me through the steps that the project would involve. I could immediately tell that my needs would be taken very seriously and that any shift in the project's direction would be accommodated for.
Can you go into detail about the services they provided and the scope of the project?
The team leader was responsible for learning about the website I needed, the portfolio functions, the projects that would be showcased, and how the website could grow in the future. Once this was established, they designed a timeline with me that would conclude the website's construction in a month.
We designed clear guidelines and a concrete timeline for the project that met our expectations and that Blu Impact assured us they would be able to achieve.
This included the purchase of a domain, for which they gave me multiple options to choose from based on what I wanted initially. After that, they selected a host that would be most cost-efficient for my traffic needs, then designed the website based on my demands, working closely with me throughout. It included our availability, our contact, and a detailed rundown of one of our projects: the subscription manager.
Finally, they refined the SEO of the website and established a marketing campaign through Facebook and LinkedIn, after which the traffic improved significantly.
What was the team composition?
I worked closely with one of their employees. They managed a small team of web developers, but I only ever talked to the team lead. This lead was crucial for becoming aware of each individual steps that needed to happen in order to reach our goals, and what each step entailed. I gained a deeper understanding of the process and the common practices and standards associated with each of the steps of the process, which was helpful for learning the bigger picture beyond my project. While this isn't information that is generally needed for clients like me, the openness about the process made me feel as though I was a valued human being, given the courtesy of being included in the "loop", rather than kept isolated due to fear of disrupting the process for lack of proficiency.
The new site perfectly met expectations, providing an excellent exhibition of the company’s portfolio and attracting new traffic and inquiries. Its design is flexible, ensuring it can be further developed in the future, while the team handled the short timeline very well.