This review was updated by the client on May 6th, 2020. The original star ratings were: Overall - 4, Quality - 4, Schedule - 5, Cost - 5, NPS - 4. New content is below:
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with BLISCORE?
The goal was simple... to bring my software up to production-ready status.
What was the scope of their involvement?
I had a series of discovery meetings with BLISCORE after I had selected them. My company is in alpha startup stage so the meetings covered the areas where BLISCORE was needed and what tools I used for development.
I stated that I would put user stories onto my development boards which I expected BLISCORE to break into 3 or more tasks. I would track the work by the progress of tasks on the tickets and by the code check-ins.
Most communication would be done via Slack with some telephone conversations at key points. BLISCORE agreed to this way-of-working and provided updates in a timely manner. This methodology was chosen because of the nature of the tasks in my startup.
What is the team dynamic?
BLISCORE assigned a full-time developer to Tutamantic. I was the team lead and senior developer in addition.
How did you come to work with BLISCORE?
I went through a London-based agency called Youteam. This agency was able to match my requested skillset and requirements successfully with BLISCORE after a selection process.
How much have you invested with them?
I have worked with Bliscore for 8 months now.
What is the status of this engagement?
RESULTS & FEEDBACK
How did your relationship with the vendor evolve?
I have a dedicated member of Bliscore helping me who is fully integrated in the project.
How did BLISCORE address the challenges that arose?
The team member and I meet about the requirement, then he comes back with a solution which I either change or accept. Work then begins.
Describe the impact this engagement has had on your business.
I have accelerated the process of being able to go live, in addition to simplifying my code architecture.
How was project management handled?
Direct management by me. I am a startup.
Is there anything that the vendor did well or that you would consider a strength?
The team member has good experience with the .NET Core framework and is familiar with new development tech when it becomes available.
In what specific areas can they improve?
We have been improving our asynchronous communication skills.
What advice do you have for clients with similar needs to yours?
If you want a development group that is able to work independently with low oversight, and get good results, the Bliscore team is able to provide semi-autonomous developers who don’t need much supervision.