Blend is a Creative Production Company

Bronze
VERIFIED

Blend is a creative production company.  We develop and produce world-class branded content, rooted in strategic insights that deliver results.   Our clients include Fortune 500, mid-market and disruptor brands across multiple verticals.  

 
$10,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2015
Show all +
Los Angeles, CA
headquarters
  • 700 south flower st #2990
    Los Angeles, CA 90017
    United States

Portfolio

Key clients: 

Verizon, MasterCard, Carmine, Porsche, R/GA, KindTraveler, Heartland Bank, Samsung, Lyft, DLA Piper, Project Redspace, Portal Instruments, Vigilance Risk Solutions.

Reviews

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Live Action Video Production for Creative Agency

“Choose them for exceptional service, creative value, and solid production.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. 2018 - Jan. 2019
Project summary: 

blend oversaw live action video production and post-production for a project with an advertising agency. This collaboration comes on the heels of a long-term relationship with a company officer.

The Reviewer
 
10,001+ Employees
 
New York, NY
Chief Production Officer, DDB New York
 
Verified
The Review
Feedback summary: 

The product has yet to launch, but blend’s flexibility and talent make them a go-to partner for productions of any size. They are accommodating and provide consistent executional fidelity.

BACKGROUND

Introduce your business and what you do there.

I am the chief production officer for DDB New York, an advertising agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with blend?

I’ve worked with blend at several companies and in various capacities. They handle video posts, experiential productions, and any overflow production work.

SOLUTION

What was the scope of their involvement?

The most recent project was primarily video production for a client’s social presence. They were involved in the conceptual aspects of this project, and primarily delivered lightweight content and production-related support. Most of that included live-action shoots, production, and post-production.

What is the team composition?

We worked with two or three individuals, all of whom are producers.

How did you come to work with blend?

I've worked with them in several capacities, and they’re consistently great collaborators. They’re flexible and always find creative solutions to help with challenging budgets, especially when creating some of our lightweight social content.

How much have you invested with them?

We’ve spent around $300,000 in total for production.

What is the status of this engagement?

This project ran from October 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven't released the product yet, so we don't have any results as of now. blend's access to talent and their flexibility are reasons I continue to go back to them. They’re always willing to go the extra mile to accommodate challenging client concerns.

How did blend perform from a project management standpoint?

Their project management is great, and that’s often half the battle with this kind of collaboration. We encounter daily challenges when clients aren’t willing to bend. That often trickles down to the production company, but they deliver under any circumstance.

What did you find most impressive about them?

Their strength lies in their flexibility. They’re nimble and accommodating in all their activations, big or small. They do well with lightweight content, but they can tackle any size job. One project we worked on together was a million-dollar overseas project with about 20 pieces of content, and they did a terrific job.

Are there any areas they could improve?

I don’t have any recommendations for them; they’re great to work with.

Do you have any advice for potential customers?

They are a small to mid-range production company. They don’t always offer the highest directorial talent, but they provide executional fidelity. Choose them for exceptional service, creative value, and solid production.

5.0
Overall Score They're great to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They've always delivered and are very accommodating.
  • 5.0 Cost
    Value / within estimates
    They stay within our budgets.
  • 4.0 Quality
    Service & deliverables
    They deliver a lot of impressive work.
  • 5.0 NPS
    Willing to refer
    I recommend them frequently.

UX/UI Design for Chauffer Service

"They transformed our brand into the unique, digital, accessible experience we wanted and did a seriously amazing job."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2013 - 2016
Project summary: 

blend worked with a third-party development team to modernize a long-standing brand, design the UI/UX of mobile applications and websites, and execute updated digital assets and promotional materials.

The Reviewer
 
501-1000 Employees
 
Frederick, Maryland
Jake Shepich
Director of Marketing, Carey International
 
Verified
The Review
Feedback summary: 

Blend met deadlines, worked well with stakeholders, and exceeded expectations across the board. They communicate reliably and deeply embrace brand values and goals.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing for Carey International, a chauffeur ground transportation and logistics management company. We’re the leader in transportation for F500 executives, foreign dignitaries, and high-end travel industry logistical services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with blend?

We hired blend to help us update our brand to be more diverse, digital, accessible, and all-around more modern. Our primary engagement with them was for the UI/UX design of our new mobile applications and websites.

SOLUTION

What was the scope of their involvement?

We had a third-party development team that created our infrastructure. blend augmented that team to create user stories and oversee the UI/UX design of our apps and websites. Later on, they also helped us produce or execute brand assets like images, video, and promotional materials. Our various departments would communicate our goals, and they would ideate, recommend, and execute the solution.

What is the team composition?

I work directly with seven members of their team and have a primary contact for each aspect of a project. For example, I often worked with two copywriters, a principal, their graphics department, and a continuity manager.

How did you come to work with blend?

We hired blend through a consulting firm we had retained. We continued to work with them even after we stopped partnering with that firm.

How much have you invested with them?

We spent over $120,000.

What is the status of this engagement?

We started working with them in from 2013–2016. We're about to reengage with them in March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They modernized our brand. They knew that we didn’t simply need new images, they worked to understand our business as a whole, where we’ve been, and where we want to go. They transformed our brand into the unique, digital, accessible experience we wanted and did a seriously amazing job.

How did blend perform from a project management standpoint?

blend was very easy to work with. They met all their deadlines and were even pushing our other partners and stakeholders to work faster. The team was often ahead of schedule, especially during sprints, and we had a member of theirs in our office for meetings every 2–3 weeks.

What did you find most impressive about them?

They put time into understanding what we do, something that's hard to find in a vendor of that scale. They helped us map out how to reach our long-term goals.

Are there any areas they could improve?

No, I can't think of anything.

Do you have any advice for potential customers?

It was crucial that we lay bare our business, blemishes and all. We were honest so they could help us craft our positioning. If all we needed was a superficial graphic design firm to come in and follow directions, I’m sure they could do it. But their strength is in embracing the brand, the product, and achieving goals with the highest level of communication.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They had all their tasks completed ahead of time.
  • 4.5 Cost
    Value / within estimates
    You can always find someone to do a job cheaper, but they’re an awesome value.
  • 5.0 Quality
    Service & deliverables
    They gave us exactly what we needed and often helped our partners execute perfectly as well.
  • 5.0 NPS
    Willing to refer

E-Commerce Web & App Dev for Various Companies

“No other company I’ve encountered can scale up or down as seamlessly or is as nimble as blend.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
July 2012 - Ongoing
Project summary: 

blend has a long-standing collaboration with the COO of a food company. Projects include an e-commerce platform, various corporate sites, and a consumer control and community management app for an IoT device.

The Reviewer
 
1-10 Employees
 
New York, New York
Jason Moyer
CMO/COO, Genie Enterprise
 
Verified
The Review
Feedback summary: 

The e-commerce site expanded the reach and increased the value of the brand. blend works well with variable budgets and short timelines and has a knack for explaining their work in an understandable way. If a timeline shifts, they are accommodating and make sure deadlines are met.

BACKGROUND

Introduce your business and what you do there.

Genie is a food company. My role is chief operating officer and chief marketing officer for the U.S.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with blend?

I’ve worked with members of the blend team for 10 years in various companies.

SOLUTION

What was the scope of their involvement?

We have future projects planned for them at Genie for consumer-facing and internal app development. One product we manufacture is an IoT smart oven that is compatible with our prepackaged, clean label foods. Our goal is to build a consumer-facing app to control the device that jointly operates as a community management tool for the internal tech team. We just launched U.S. operations, so are looking forward to the project once we’ve settled.

Historically, most of our work together was project based. I've engaged blend to develop B2B corporate sites for a private equity firm and consulting firm, consumer-facing marketing sites and related apps in the transportation/livery space, and an e-commerce site for a juvenile products company that manufactured strollers and other equipment.

What is the team composition?

I interact primarily with Matt (CEO & Founder, blend). My team has also worked with other project managers and developers in his group.

How did you come to work with blend?

Many years ago, before Matt created blend, he was the head of production for a firm we both worked for. We worked on various projects together, so I knew his work. I trust his reliability, his network, and his expertise. He is also willing to work within smaller budgets and offer appropriate prices.

How much have you invested with them?

Over the course of all our working relationships, we’ve probably spent around $2.5 million.

What is the status of this engagement?

We started working together in the spring of 2012. Our relationship is project-based and we have future projects in mind.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with private equity owners, we developed the first e-commerce platform for the juvenile products company together. We successfully transitioned them from purely third-party brick and mortar sales retailers to a hybrid sales channel. The company later sold at a very high multiple, thanks in part to our work on the e-commerce platform.

How did blend perform from a project management standpoint?

They are very good at breaking down the project into terms that are understandable to a layperson. That really helps us when there are stakeholders involved in decision making that are not intimately familiar with digital development. From a communication standpoint, they can speak with all our constituents and tailor their style to suit the audience. When development timelines change, they accommodate us and shift the work so the deadlines are still met.

What did you find most impressive about them?

I can call on them at the last minute to help with a project that has a tight budget and a very short time frame and know that they can deliver. They’ve built a business structure that can accommodate aggressive lead times and inconsistent budgets. No other company I’ve encountered can scale up or down as seamlessly or is as nimble as blend.

Are there any areas they could improve?

They do their best work when the assignment has clear goals already, so I tend to partner them with in-house creative resources or a creative agency. The initial ideation phase would be an opportunity for enhancement.

5.0
Overall Score They’re always on my list of recommended partners for digital production.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They always meet their deadlines and deliver when they say they will.
  • 5.0 Cost
    Value / within estimates
    They get things done and work wonders from a cost perspective.
  • 4.5 Quality
    Service & deliverables
    There are no surprises. They're very clear about what they will deliver and always complete what is expected.
  • 5.0 NPS
    Willing to refer
    I recommend them so often that I feel like I ought to be on their sales team.

Content Marketing for Integrated Advertising Company

"I’ve never had as good an experience working on a large-scale production as I’ve had with blend."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

blend created content for an advertising campaign, including fifteen digital videos. The team also produced print content, OOH advertising, and digital banners.

The Reviewer
 
5,001-10,000 Employees
 
New York, New York
Group Account Director, R/GA
 
Verified
The Review
Feedback summary: 

The campaign received postive feedback across every targeted market globally. blend’s flexible and agile work approach made the collaboration effortless. The team made the project their top priority, they delivered excellent content on a tight timeline and limited budget.

BACKGROUND

Introduce your business and what you do there.

I’m a group account director for R/GA, an integrated advertising agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with blend?

We hired blend to develop content for an advertising campaign for our client. We met a variety of challenges with the campaign. For example, we were directed to produce 15 digital videos, but we had a budget that we’d normally use for just one film. So we had to rethink our internal approach and blend had to work with us to push through those challenges.

SOLUTION

What was the scope of their involvement?

blend helped us develop produce a photo shoot and film shoot which led to an integrated campaign across Print, Digital and film outputs. Matt (Founder & CEO, blend) and his team came in and worked alongside our creatives and production team.

What is the team composition?

I worked primarily with Matt, who utilized a team of producers, line producers, and other staff.

How did you come to work with blend?

We spoke to a variety of production agencies, but none were able to move as quickly as we wanted or to produce high-quality content within our budget. blend was more than up to the challenge, so we ultimately hired them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

blend's campaign applied to global markets where it was well-received. Some of the digital videos even reached TV audiences in certain countries. Even HQ-developed content is not guaranteed to reach wide approval so this was a significant achievement.

How did blend perform from a project management standpoint?

The team worked with us as a true partner. They cooperated with us as we adapted to a new way of production and creative collaboration. They bore with us as the brief flipped, the budget changed, and time pressures arose. I’ve never had as good an experience working on a large-scale production as I’ve had with blend.

What did you find most impressive about them?

blend put our agency and the project first. They prioritized our business and communication objectives over any of their own. The team was available 24/7 and was more flexible and agile than any other production company I’ve known or worked with.

Are there any areas they could improve?

No, I’ve only worked them on one project, and they delivered on it perfectly. I’d be happy to work with them again on future endeavors.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Tutorials for Corporate Security & Risk Firm

“Combined with our expertise, blend was able to make some of the best web-based training out there.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. - Dec. 2017
Project summary: 

blend created a series of web-based training videos, working closely with the internal team. They managed the entire production line (from casting to editing) and are slotted to make another set of videos.

The Reviewer
 
11-50 Employees
 
San Diego, California
Ty Smith
CEO, Vigilance Risk Solutions, Inc.
 
Verified
The Review
Feedback summary: 

Unlike other companies, blend makes high-quality products that have brought in numerous customers. Their work has attracted large clients and high-dollar contracts, more than making up for their price. The team aggressively meets deadlines and does fantastic work.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of Vigilance Risk Solutions, a security and risk firm that specializes in workplace violence mitigation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with blend?

We wanted to enter the web-based training space, so we needed a partner to create the content.

SOLUTION

What was the scope of their involvement?

We took all of our in-person training courses and created scripts based on those materials, as per blend’s request. They wanted us to put on paper exactly what it looks like when we teach our courses in person. After we gave the scripts and all the other supplementary training material to blend, they took over production.

They lead the casting for talent and both produced and directed the videos. We guided them on the vision for the courses, making sure the videos met our requirements. Once filming was completed, blend edited everything and delivered the final product. We then took those files and added our own content (like quizzes) before finishing out the project. We currently have plans to create another set of course videos.

What is the team composition?

I worked with three people.

How did you come to work with blend?

We met through a mutual friend.

How much have you invested with them?

Including the down payment on the new project, we’ve spent around $88,000.

What is the status of this engagement?

We worked on the first set of web-based training videos from October­–December 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our courses are in the marketplace and are selling well. We just closed a deal with a publicly-traded cloud communications company, which alone is worth about $121,000. Everyone who sees the videos is highly impressed and says they’re Hollywood quality.

How did blend perform from a project management standpoint?

They have outstanding project management skills. I had three main points of contact, with one overseeing the overall project. We mainly communicated over phone and email.

What did you find most impressive about them?

Their quality of work is phenomenal. When we first wanted to enter the web-based market, we looked at our competitors and realized they weren’t putting in nearly enough resources to create high-quality products. Combined with our expertise, blend was able to make some of the best web-based training out there.

Are there any areas they could improve?

No, they were great.

5.0
Overall Score We wouldn’t have started another project if we weren’t completely happy with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They worked relentlessly to stick to our aggressive timelines.
  • 5.0 Cost
    Value / within estimates
    They're expensive but worth it. We’ve already made the money back that we spent on them.
  • 5.0 Quality
    Service & deliverables
    They delivered everything we asked for, and customers are eager to order our products because they’re so high quality.
  • 5.0 NPS
    Willing to refer
    I'm happy and don't have any complains, so I’d gladly recommend them.

TV Commercial for Small Business Loans Platform

“The CEO was involved the entire time, which sets blend apart from other agencies.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
June - Sept. 2018
Project summary: 

blend directed, produced and filmed a TV commercial to showcase a new digital platform for business financing. They wrote about five different scripts as options and completed filming within one day.

 

The Reviewer
 
201-500 Employees
 
New Zealand
Rochelle Moloney
Chief Marketing Officer, Heartland Bank
 
Verified
The Review
Feedback summary: 

Within just two weeks of airtime nationally, the commercial has ramped up web traffic by more than half. The financing platform has been receiving twice as many applications ever since. blend sourced outstanding talent and adhered to challenging deadlines. The team was self-motivated and innovative.

BACKGROUND

Introduce your business and what you do there.

I am the CMO for Heartland Bank LTD. Our business is in New Zealand and Australia. We mainly focus on small business lending, rural or agricultural finance, savings and deposits, motor vehicle loans, and reverse mortgages. Our team includes about 350 employees, and we are listed on the New Zealand stock exchange.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with blend?

We recently launched a new online platform where people can apply online for business finance. The process only takes a couple of minutes, and the system sends a decision right away. We wanted to create a TV commercial for the new product.

SOLUTION

What was the scope of their involvement? 

After we built the online platform, we contacted blend about making a new television commercial that could raise awareness about our product and company as a whole. We wanted it to be really high impact and different than traditional advertising most New Zealand banks use.

blend started off by learning about our business and brand. They conducted extensive interviews of myself, our CEO, and about six other people from the business loans, digital, and marketing teams to get a sense of who we are and what we do and stand for. Getting this outside perspective was interesting. From there, we spoke about the key messages the commercial should and the product’s points of differentiation to emphasize. 

After working independently, blend came back with numerous creative ideas. They presented 5-6 distinct written scripts. All of them were out of the box, exactly like we asked for. We reviewed the options internally and picked our favorite.

We had a tight four-week timeline before filming the commercial in the US. blend prepared everything and mobilized the director, cast, crew, and production team. Finishing filming it in one day was a big ask, but they gathered an amazing crew and made it happen. 

What is the team composition?

I worked with Matt (CEO, blend), Darcie (Chief Marketing Strategist, blend), and Charlie (Head of Production, blend).

How did you come to work with blend?

We found blend through a Google search for teams in California who could create this TV campaign. Based on their previous work, they made our shortlist. Two of my colleagues went out and met with the 4–5 different agencies. They felt blend stood out as the best option by far. The team had access to fantastic writers, directors, and producers who work as frequent partners, and secured commitments for our project. They enthusiastically and proactively got in touch with them and followed up. We really liked blend from the start, so we gave them the job. 

What is the status of this engagement?

We worked with blend on this project from June–September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The commercial has been airing here in New Zealand for about two weeks now. We’ve already had a significant increase of over 50% more website traffic and applications through our online platform.

How did blend perform from a project management standpoint?

blend was excellent from a project management standpoint. They organized everything seamlessly and kept in touch with me without being overbearing. Nothing I requested felt like a hassle, and they always delivered almost instantly. They seemed on top of everything the whole way through despite the extremely tight timeframe. They consulted with me skillfully and knew the right time to do so.

What did you find most impressive about them?

I have been really impressed by everyone I worked with from blend. They were all lovely, which makes a big difference. Nothing was ever too much trouble for them. Even when we set somewhat unrealistic expectations, they did the job. When we came over to the US, they made everything seamless on the day of filming. blend is a small and tightknit team. 

The principals didn’t get the job and pass us onto someone else. The CEO was involved the entire time, which sets blend apart from other agencies. Darcie was fantastic at distilling the messaging we wanted to express. She pinpointed who we were and what we wanted to do really quickly. Other agencies we’ve worked with have taken much longer to wrap their head around those ideas.

Are there any areas they could improve?

The team’s response speed dropped a bit once we met the deadline of filming, but that’s understandable. Overall, there is nothing I think they could have done better.

5.0
Overall Score They were excellent. I am really happy with everything they did for us and would definitely use them again.  
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered everything on time and were very strict about meeting schedules and keeping me on track.
  • 4.0 Cost
    Value / within estimates
    It ended up costing slightly more than we expected, but we still felt like we received value for the money we paid.
  • 5.0 Quality
    Service & deliverables
    They were very organized, excellent project managers, and did exactly what we asked for on time and budget.
  • 4.0 NPS
    Willing to refer
    I would definitely recommend them for this kind of work. They were amazing about dealing with our time zone and cultural differences.

Web Development for Broadcasting and Media Production Company

"They can look at the big picture but also look at the more detailed side of things."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2011 - Ongoing
Project summary: 

Blend assisted a brand company with the development of one of their client's website, which included coding for the site's frontend and backend. 

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Ramon Montoya
CFO and Executive Producer, PUB Creative
 
Verified
The Review
Feedback summary: 

In addition to having received positive feedback on the website, the company was impressed by blend's attention to detail and quality of work. They continue to use blend as a resource for other development assistance. 

BACKGROUND

Introduce your business and what you do there.

PUB Creative is a creative studio in Los Angeles that does brand marketing. I am the executive producer and CFO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Blend?

We needed help with a website for a client.

SOLUTION

Introduce your business and what you do there.

Blend coded the front-end and made sure the artwork that we created was correct. They worked with the client and us on the database on the backend to make sure it was constructed properly to gather the right metrics. Blend continues to do maintenance work on the project. We’ve also used them for app work as well.

How did you come to work with Blend?

We did a search for a vendor that had the capabilities and Blend seemed to have the right speak and tone. When we met with Jesse, the relationship felt good for both of us. He’s been a reliable resource for us when we’ve needed help with development.

Could you provide a sense of the size of this initiative in financial terms?

The project has cost more than $200,000.

What is the status of this engagement?

We began working with them in February 2011, and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The engagement with them has been great. The client has also been happy with the work. Jesse is a key component of the work. He makes sure that we can get the metrics we need from the project. 

How did Blend perform from a project management standpoint?

Whenever there’s an issue, Jesse’s eager and willing to help us find a solution. He’s very solid on the timeline and makes sure I’m driving the client for the information he needs to keep on schedule.

What did you find most impressive about Blend?

Comparing Blend to other providers, I would say Jesse pays more attention to detail. The quality of work is better. The people Blend hires are solid. They can look at the big picture but also look at the more detailed side of things as well.

Are there any areas Blend could improve?

We haven’t had any issues working with them. He’s never missed a deadline.

5.0
Overall Score We recently finished a product for a client, and the project was absolutely stellar.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Blend hasn’t missed a deadline since we’ve been working with them.
  • 5.0 Cost
    Value / within estimates
    Blend is more expensive than other vendors, but I’m happy paying more because of the quality I get. They might not fit everyone’s budget, but the quality of service is great.
  • 5.0 Quality
    Service & deliverables
    Blend's service is top notch, and the quality of the deliverables is great. They’ve accomplished what we’ve needed them to do.
  • 5.0 NPS
    Willing to refer
    I’ve already referred Blend.

Website Maintenance for Consumer Goods Company

"They’re organized, and they’ve been able to meet deadlines."

Quality: 
5.0
Schedule: 
5.0
Cost: 
n/a
Willing to refer: 
5.0
The Project
 
Confidential
 
May 2015 - Ongoing
Project summary: 

Blend was hired to provide maintenance support for their website.

The Reviewer
 
10,001+ Employees
 
Hoboken, New Jersey
Technical Project Manager, Consumer Goods Company
 
Verified
The Review
Feedback summary: 

The client is happy with the quality of the product they've received. They appreciate that the agency is always organized and able to meet the deadlines that they set for them.

BACKGROUND

Introduce your business and what you do there.

I work at a company that sells consumer goods. I’m a technical project manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Blend?

Blend was maintaining a website my company acquired 2 years ago. We needed to make changes after the acquisition.

SOLUTION

What was the scope of their involvement?

They perform maintenance on the site. Part of the reason Blend is maintaining this site is because we don’t have developers that are familiar with PHP. Blend makes changes we need. They did some work on our car seat registration page and integrated to our SAP [System Applications Products] system by incorporating the feed and updating the catalog. Our consumer services group uses Salesforce.com, so Blend helped us integrate with Salesforce. We added address validation across the website. At my company, we use Paymentech, so we needed to link up with that system. They updated the whole checkout to consider our new credit card model.

How did you come to work with Blend?

We found them when our company bought the company that ran the site we had them help with. We were given a short timeline to get everything converted to Newell. They seemed very thorough. Alex has great knowledge of the website. He's helped by giving feedback on additional changes we can make.

What is the status of this engagement?

We’re currently working with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I'm very happy with their quality of work. 

How did Blend perform from a project management standpoint?

They’re organized, and they’ve been able to meet deadlines. Any delays have been because of our team.

What did you find most impressive about Blend?

We’ve had a great experience. They’ve been able to help us with any issues we’ve had.

Are there any areas Blend could improve?

There have been times when we’ve needed changes, and the question has come up whether it’s warranty or new scope. I think that would be the case with any firm.

5.0
Overall Score As a project manager on our side, I appreciate the communication and their thoroughness.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were able to meet all the timelines.
  • N/A Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    They’ve been very thorough. They’ve been good at getting all the requirements up front so that by the time we get to the deliverable, everything flows smoothly.
  • 5.0 NPS
    Willing to refer
    They did a great job. If they fit in someone’s budget, they’re a great group to work with.
Verification

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Verification Level
Bronze
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
California
ID
45021659
Date of Formation
Jan 1, 2015
Last Updated
Apr 18, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
8
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
February 19, 2019