Creative Digital Partner – Prague & Copenhagen

Blackfish is a group of people in Copenhagen, Prague, and Ostrava creating digital products and bold brands. We collaborate with various companies such as Trustpilot, Société Générale, BCG, Meneto.com, Ageras.com, or SAS Automotive. Since 2018, we've snowballed to a team of 8 and counting. Simply because of our values and ethics towards clients and each other here at the company.

 
$5,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2018
Show all +
Prague, Czech Republic
headquarters
  • Králodvorská 1081/16
    Prague, PR 11000
    Czech Republic
other locations

Portfolio

Key clients: 

Trustpilot ● BCG ● Société Générale ● Linet Group ● Ageras.com ● Meneto.com ● Domena.cz ● Home Financial Service Group a.s. ● DataBreakers.com

Trusptilot Image

Trusptilot

Online assets to support Trustpilot's brand online communication & campaigns

Trustpilot Image

Trustpilot

Brand assets to support Trustpilot's brand offline. 

Trustpilot  Image

Trustpilot

Cover designs for various Case Studies for Trusptilot

Trustpilot Image

Trustpilot

Print handbook featuring "How to offline reviews?"

Indigo Image

Indigo

Real estate property management platform.

Indigo Image

Indigo

Real estate property management platform.

Ostrava – crossroad page for all the city subpages Image

Ostrava – crossroad page for all the city subpages

We've been invited to a tender for Ostrava city – this is our approach to the solution of a "crossroad" website.

Trustpilot Image

Trustpilot

Preview of a two-side layout in Case Studies done for Trustpilot

Trustpilot Image

Trustpilot

Preview of a few pages which you can find in the latest Trustpilot's Case Studies. 

Trustpilot Image

Trustpilot

An event stand-build designed for Online Retailer 2019 in Australia

Reviews

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Website Redesign for Accounting Firm

"The team was understanding, agile, and provided feedback along with honest, constructive criticism."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May - Dec. 2019
Project summary: 

Blackfish redesigned a website with the aim of reflecting the client's value proposition and refreshing the visual appeal.

The Reviewer
 
1-10 Employees
 
Copenhagen, Denmark
Yassin Khedri
Head of Marketing, Meneto
 
Verified
The Review
Feedback summary: 

Internal leadership and employees are happy with the new website. Blackfish's project manager maintained a responsive, personable communication style, even under pressure. The transition from design to frontend development was seamless. They're a passionate group.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the Head of Marketing at Meneto, a digital accounting firm based in Copenhagen, Denmark. We are like Netflix for accounting - we take care of all your bookkeeping, VAT and taxes at a fixed monthly price. You never have to stay up late to do your bookkeeping. Simply forward your invoices and take a picture of your receipts through our app. We take care of the rest - from A to Z.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackfish?

We needed a complete redesign of your website to reflect our unique selling point and to make it look fresh, trustworthy and modern.

What were your goals for this project?

Better look and feel, and increased conversion rate from visitor to free trial.

SOLUTION

How did you select this vendor?

Our CTO had previously worked with Blackfish in a different company. He recommended them.

Describe the project in detail.

We had some online meetings at first. Then we created a slack channel to communicate day-to-day feedback and tasks. They also took time out to fly in and visit our office in Copenhagen, so we could meet personally and discuss the small details. We collaborated in Figma to make different mockups and iterations - and after a few weeks they were ready with a final design. They also made everything ready to hand it over to our frontend dev.

What was the team composition?

We had a project manager that stayed on the project from start to finish. Sometimes we talked with a designer about some details.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our CEO and employees was proud of our new website. But it was not easy to measure any uplift in conversion rate because we launched the website days before the COVID-19 lockdown.

How effective was the workflow between your team and theirs?

The project manager was very quick to reply to our messages, and he was very pleasant to talk with them. He was quite smart - he would quickly understand our needs and ideas, even during times with great pressure. The handover to the frontend dev could have been more effective. Slack is maybe not the best communication tool for a handover.

What did you find most impressive about this company?

Sometimes we wanted to change some key design element in the middle of the process - and the Blackfish team was understanding, agile, and provided feedback along with honest, constructive criticism as if they were part of our company. They are very passionate about their work and relationship with the client.

Are there any areas for improvement?

Online meeting goes a long way, but it never replaces some old school drawing on a whiteboard to brainstorm ideas. It would have been better if Blackfish had an office in Copenhagen with project managers.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding & Web Design for Outdoor Equipment Retailer

"I appreciate that they did great research on our segment...and really tried to deeply understand our brand."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
Less than $10,000
 
Jan. - Mar. 2020
Project summary: 

Blackfish provided branding and website design efforts for an outdoor equipment retailer. They created a logo and brand manual and made adjustments when needed.

The Reviewer
 
1-10 Employees
 
Trinec, Czech Republic
David Czempka
CEO, Travelight
 
Verified
The Review
Feedback summary: 

Blackfish has received positive feedback on their work and the brand identity itself. The team had good communication skills and responded quickly and effectively. They helped the client feel comfortable and incorporated feedback provided. Overall, the collaboration was successful and enjoyable.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the co-founder of Travelight, which is outdoor store that focuses on ultralight outdoor equipment in Czech Republic.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackfish?

We hired Blackfish for branding and designing some of the core website pages (homepage, product page, etc.).

What were your goals for this project?

The main goal of our cooperation was to create a brand identity that will distinct from others in this segment, will be easy to remember and will help us push ourselves into the ultra-light equipment community.

SOLUTION

How did you select this vendor?

We asked for price offer of several graphic designers. Blackfish won the ''tender'' because of the professional communication and best ration price/expected quality of the result. My Travelight companion David Hotar had already a good experience with them from past collaborations on other projects, this helped to make a final decision.

Describe the scope of their work in detail.

At the beginning of the cooperation, we wrote for them a detailed document containing all the key information about the brand - who we are, our philosophy, vision, identity ideas, etc. This was followed by the first alternatives of the logo. Once we had chosen the direction we decided to take, they started to work on the selected one and the brand manual. This was followed by the designing of the website and regular commenting sessions and adjustments.

What was the team composition?

I worked with project manager and designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are currently preparing the site and the release of the identity is still ahead, so we can't really tell how this change will affect our sales. However, all our team members are very satisfied with the identity itself, which is one of the most important things. I believe our customers will easily accept our new identity.

How effective was the workflow between your team and theirs?

For quick communication/questions, we used Slack. They were able to respond usually in a few hours. For more detailed feedback on the delivery of works, we used Google Hangouts. Communication with them was comfortable and effective.

What did you find most impressive about this company?

I appreciate that they did great research on our segment (Ultralight Outdoor Equipment) and really tried to deeply understand our brand. During choosing the final logo, we were quite uncertain and doing several spontaneous decisions. They were able to make quick adjustments and incorporate our feedback.

Are there any areas for improvement?

We were a few days delayed of the planned schedule, which was still ok for us, next time we would probably appreciate more information on when and what we can expect to be delivered. Overall, we are really pleased with the final results of our cooperation.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Rebranded Website & Packaging Design for Natural Dog Food

"I was impressed by their ability to pull a concept out of our thoughts and put it into reality."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Mar. 2020
Project summary: 

Blackfish refreshed a cold-pressed dog food manufacturer's brand to better promote natural food. This involved designing a new e-commerce site and packaging. 

The Reviewer
 
1-10 Employees
 
Prague, Czech Republic
Milan Sekerák
CEO & Co-Founder, Rufruf.cz
 
Verified
The Review
Feedback summary: 

Internal and external customers were pleased with the newly rebranded website. More than communicative, Blackfish was responsive to all inquiries, replying within a business day. Their project management tools also allowed for ongoing client feedback on work in progress.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO and co-founder at Rufruf.cz, a Czech company for cold-pressed dog food.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackfish?

We needed someone to redesign our website, refresh our brand and make the packaging design for our new products.

What were your goals for this project?

The first goal of this project was to refresh our brand so that it would more closely match our vision of creating fresh and natural dog food. The second goal was to redesign our web to make a simple, clear and user-friendly online store. The last goal was to have a packaging design for our dog food that customers will love.

SOLUTION

How did you select this vendor?

Based on previous experiences with Blackfish. Other founders of Rufruf.cz have also worked with the Blackfish on several projects and I got a very good recommendation for them.

Describe the project in detail.

The project was composed of three parts:

  • Refreshing our brand
  • Redesigning our website and designing a new online store
  • Creating our packaging design

What was the team composition?

We communicated mostly with the design director and the founder of Blackfish. However, two more designers worked on the project as well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got amazing feedback from our customers and business partners since we have rebranded and redesigned our web.

How effective was the workflow between your team and theirs?

Excellent, we communicated mainly through email and phone calls, which was ok. People from Blackfish were always available, met all our deadlines and their response time was less than a day. Also, we were able to follow and comment on all the unfinished work directly in Figma.

What did you find most impressive about this company?

I was impressed by their ability to pull a concept out of our thoughts and put it into reality. Mainly in the packaging design, they did an amazing job.

Are there any areas for improvement?

No, there’s nothing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

IT Consulting for Insurance Company

"I heard nothing but positive things from the client on delivered work."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Oct. 2019
Project summary: 

Blackfish refreshed the UI/UX design of three separate web-based applications. They conducted facilitation workshops, user testing, and interviews. 

The Reviewer
 
11-50 Employees
 
Prague, Czech Republic
Tomáš Juchelka
CEO, Bohemian Technologies
 
Verified
The Review
Feedback summary: 

Internal stakeholders are highly pleased with the results of the engagement. Blackfish maintained a speedy, efficient workflow, and they offered valuable suggestions throughout the timeline. They excel at outlining resources required for specific tasks, which meant stakeholders were always well-informed.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am CEO of a Czech based tech company that supplies fintech solutions to Czech banks and insurance companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackfish?

To modernize our UI/UX & Design Systems of various fintech projects and to provide consultation on the implementation.

What were your goals for this project?

The goals were to modernize older projects within two companies sharing the same visual language and flip it into a modern look with a scalable design system.

SOLUTION

How did you select this vendor?

We’ve been introduced to Blackfish by one of the designers in our network when seeking a company that already had the experience with more significant projects and systems and the one which could be able to communicate the design part thoroughly on their own.

Describe the project in detail.

I can’t share in detail what the projects were due to sign NDAs, but the overall brief was for three separate web apps sharing the same visual language, which got to be modernized by Blackfish, so they fit the current standard. They were responsible for the whole UX and UI part, including facilitation workshops with the broader team and conducting user testing and interview directly at clients’ branches.

What was the team composition?

There were three people at Blackfish actively working on it. I appreciate Vit’s communication skills, which made my job a lot whole easier as he and his team were completely independent

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I heard nothing but positive things from the client on delivered work, communication, and overall approach to the tasks. They were super happy with the speed of achieved outcomes as well as with the new ideas and strategies towards the brief.

How effective was the workflow between your team and theirs?

The workflow was fantastic. We were providing development, and all the assets were delivered to us on time and with decent quality. The only thing we could do better was email communication, but that was set at the beginning by the client – bank and insurance company.

What did you find most impressive about this company?

Their ability to communicate what’s going on, what’s the current status and accuracy of their predictions on how much time it will take to do something. I’ve never had a feeling like I wouldn’t know what’s going on. I got also surprised by how capable they were when leading the workshops and presenting their ideas and solutions to upper management. Last but not least, the kickoff of the first look was done in less than two days. Brilliant!

Are there any areas for improvement?

They switched the tools along the way (from Sketch to Figma), which caused a little bit of surprise, but it all ended up working well for all of us.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Dev for Bed Manufacturer

"The Blackfish team was extremely responsive and adaptive to our needs..."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2019 - Ongoing
Project summary: 

Blackfish undertook the task of creating an app in 10+ languages for a bed manufacturer. They focused on a user-friendly product that would allow sales reps to navigate the client's large product portfolio.

The Reviewer
 
1,001-5,000 Employees
 
The Netherlands
Vladimír Soukup
Business Development Director, LINET Group
 
Not verified
The Review
Feedback summary: 

The app was developed on time and within the budget. It was received well by internal stakeholders, who will now leverage it for their roles. Demonstrating great professionalism, the Blackfish team proved amazingly adaptive to the client's needs. They're distinguished by their speed and flexibility.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I work as a business development director of one of the largest hospital bed manufactures globally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackfish?

We have a large portfolio of products and many stakeholders involved in the decision making. As such it is not easy to educate especially new sales resp and ensure consistency in product presentation.

What were your goals for this project?

Speed up new sales rep onboarding, increase existing sales rep efficiency and ensure consistent messaging.

SOLUTION

How did you select this vendor?

We got a recommendation from past clients.

Describe the project in detail.

Project involved designing and developing an intuitive and user friendly app to be rolled out globally in 10+ languages to help sales reps navigate the product portfolio and use well tailored arguments based on the situation and their audience.

What was the team composition?

Business Analyst - Developer - Graphics designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

App was developed in time, in budget and well received by the sales reps throughout the world.

How effective was the workflow between your team and theirs?

The Blackfish team was extremely responsive and adaptive to our needs and demonstrating great professionalism throughout the project.

What did you find most impressive about this company?

Speed and adaptability.

Are there any areas for improvement?

NA

5.0
Overall Score Happy with on time, high quality delivery and professional yet friendly approach
  • 4.5 Scheduling
    ON TIME / DEADLINES
    As originally indicated
  • 5.0 Cost
    Value / within estimates
    Good value for money.
  • 5.0 Quality
    Service & deliverables
    Happy with on time, high quality delivery and professional yet friendly approach
  • 5.0 NPS
    Willing to refer
    Happy with on time, high quality delivery and professional yet friendly approach

Platon.store

"The company is quite young, but they are on a good path."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2019 - Ongoing
Project summary: 

Blackfish provided branding and web design services for a consumer goods company. They constructed a new brand identity and logo designs for the client. 

The Reviewer
 
1-10 Employees
 
Prague, Czechia
Tomasz Kantor
Founder, Platon
 
Verified
The Review
Feedback summary: 

Blackfish successfully explained the brand through their designs. Their insight and guidance were highly useful. Their team hit all deadlines and solved problems effectively. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Platon is a platform where customers can buy useful minimalist products and simulaniously contribute to a charitable cause. At the moment we are making leather goods but we are planning to expand to other areas also. I am the founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackfish?

Brand identity, web design

What were your goals for this project?

To build a brand identity from scratch and design a simple but effective online store.

SOLUTION

How did you select this vendor?

I know the founder of Blackfish and I trust his sense of beauty. I believe he’s able to see what customer needs and leads his team towards the vision.

Describe the project in detail.

Blackfish team prepared a few solid logo designs and when we selected the best one they perfected it and build a whole brand identity around it. Now we are working on an online store.

What was the team composition?

I communicated mainly with the founder but I know there were more people working on the logo designs. Now in the second part I’m in contact with a lead web designer and often review the progress with Blackfish founder.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The progress is satisfying. From a very simplistic web idea we felt the need to push it a bit further to fully explain the brand.

How effective was the workflow between your team and theirs?

Without any problem. I appreciate their insight and sometimes even professional guidance.

What did you find most impressive about this company?

Designers were able to deliver urgent stuff even in the late evening.

Are there any areas for improvement?

The company is quite young but they are on a good path.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI Web Design for Real Estate Startup

"They really understood the project and were helpful in planning new features."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2018 - Apr. 2019
Project summary: 

Blackfish designed the UX/UI of a website for a third-party real estate client. The site allowed users to sell property exclusively online and had to comply with legal standards.

The Reviewer
 
11-50 Employees
 
Prague, Czech republic
David Hotař
CEO, Devx s.r.o.
 
Verified
The Review
Feedback summary: 

The project is still seeking funding, so there are no quantitative metrics yet. However, internal stakeholders have reacted positively to the site's simple design and praised Blackfish for their speedy turnaround. The team's wireframes and initial sketches impressed all.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am CEO of a development company named Devx.agency. I am in charge of new businesses and partnerships.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackfish?

We were looking for a UX/UI design company that can help our clients to design a brand and website for their startup.

I personally know Vit (CEO of Blackfish) from school when I was young so I decided to contact him. We were expecting to design all the screens and cooperate with us with development.

What were your goals for this project?

Because we were building a startup for our client, the time was most important. I would say, that the Blackfish went deep to this project very quickly. The goal was to deliver it as quick as we can and still, don't underestimate a quality

SOLUTION

How did you select this vendor?

Because I already knew Vit, I was contacting him directly. After one intial meeting, they were on the board and design some wireframes first. I took maybe around two week to delivery some first sketches.

Describe the project in detail.

The project was a startup for one of the Czech entrepreneurs. It was a website application where people could sell their real estate. The unique value of this project was, that people are doing this exclusively online. There was much to discuss with legal things, but in the end, we made it.

What was the team composition?

Initially, we had our own project manager and two developers. On the Blackfish side, I think there were two designers who did it.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Unfortunately, the project is still waiting for investment so it's not launched yet. But in the meantime... we have really positive feedback for this website application and the simplicity of the design.

How effective was the workflow between your team and theirs?

We connected over the phone at least a few times a week and for rest of the communication, we used Slack and Basecamp. Even that they are 400 km away from us, the remote work was fine.

What did you find most impressive about this company?

I was blown away by the speed they made first wireframes and sketches. They really understood the project and were helpful in planning new features or just keeping things really simple. I believe they have a great experience from the project before.

Are there any areas for improvement?

Maybe cheaper :)

5.0
Overall Score Go with them if you want quality work on time.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Always on time or in communication if there was some small delay.
  • 5.0 Cost
    Value / within estimates
    A bit expensive, but totally worth it
  • 5.0 Quality
    Service & deliverables
    Excelent, no arguments.
  • 5.0 NPS
    Willing to refer
    Recommending!

UX/UI for Equity Management App

"They delivered everything on time. Their customer service was perfect."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - June 2018
Project summary: 

An equity management platform hired Blackfish to create UX/UI for its mobile app. 

The Reviewer
 
11-50 Employees
 
Nevada
Sarath CP
Business Consultant, Eqvista
 
Verified
The Review
Feedback summary: 

The response to the UX/UI was overwhelmingly positive, resulting in an increase in mobile users. The eager team at Blackfish was communicative and prompt, always on time with deliverables. They had excellent customer service.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a Business Consultant at Eqvista. We are an equity management platform basically helps entrepreneurs to manage all their company equity operations from our platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackfish?

We hired Blackfish for helping us in creating a perfect UX/UI part of our mobile app.

What were your goals for this project?

We are looking to bring for a perfect and simple user experience for our mobile users.

SOLUTION

How did you select this vendor?

We have worked with Blackfish in the past and happily rehired them for this.

Describe the project in detail.

Blackfish is working with us since 2018 and helped us with the whole UX/UI design of our mobile app.

What was the team composition?

Worked with project manager and 2 designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got an amazing response from our users and saw a great increase in the number of mobile app users.

How effective was the workflow between your team and theirs?

It was excellent and We had communication via email and Skype. They were always prompt with deliveries.

What did you find most impressive about this company?

They delivered everything on time. Their customer service was perfect. They were eager to help and willing to discuss our concerns in detail.

Are there any areas for improvement?

Nothing I found.

5.0
Overall Score We are 100 percentage satisfied working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Everything was perfect.
  • 5.0 Cost
    Value / within estimates
    Yes, it is reasonable.
  • 5.0 Quality
    Service & deliverables
    Excellent quality of work from their team.
  • 5.0 NPS
    Willing to refer
    We fully recommend them.

IT Consulting for Real Estate Company

"I can rely on them for due dates and the estimated time for fulfilling the work."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2019 - Ongoing
Project summary: 

Blackfish re-designed real estate profiles with a focus on the UX and UI.

The Reviewer
 
1-10 Employees
 
Czech Republic
Jan Boruta
CEO, FÉRmakléři.cz s.r.o.
 
Verified
The Review
Feedback summary: 

Internal stakeholders are satisfied with Blackfish's work. The vendor provided a transparent, efficient method of managing tasks. They offered valuable suggestions throughout the timeline as well.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO at a company which provide real estate agent comparison. We are 7 of us and work on remote.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackfish?

We needed to redesign profiles of our real estate agent (REA) to be more UX and UI friendly.

What were your goals for this project?

Our goal was to make the profiles of REA more compeling for their clients.

SOLUTION

How did you select this vendor?

Because of their previous references which was convincing.

Describe the project in detail.

We provided them the main idea at the start of our cooperation and they fulfil it to our satisfaction. They came up with the new ideas which we could not be able to describe.

What was the team composition?

They shared with me an access to figma.com, where I could see how they had been working on it. During their work I could gave them the feedback immediately. The work was supervised with the Vít and I guess that 2 people was working on it in total.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

None so far. It took us some time to program it.

How effective was the workflow between your team and theirs?

It was very effective, thanks to access to the tool figma.com. I was very satisfied with it.

What did you find most impressive about this company?

I can rely on them for due dates and the estimated time for fulfilling the work. What they said

Are there any areas for improvement?

I could not explain on anything. Really good cooperation.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer