Innovate - Architect - Build

SILVER VERIFIED

Founded in 2015, at Blackburn Labs we have committed, motivated, & experienced programmers, architects and process specialists. As an award-winning software designers and creators across multiple verticals; we have the ability to provide solutions to address your application development, data science, or software architecting needs with leading-edge technical skills and valuable business experience.

 
$10,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2015
Show all +
Providence, RI
headquarters
  • 166 Valley St., Bldg 6M, Ste 103
    Providence, RI 02909
    United States
other locations
  • 6 Liberty Square #2365
    Boston, MA 02109
    United States

Portfolio

Key clients: 

Brigham and Women's Hospital, MyBodyGallery, Admedus, ProCom Rx, FableVision

CardioCompass - Virtual Healthcare App Image

CardioCompass - Virtual Healthcare App

This Brigham & Women's Hospital (BWH) platform, which has successfully process thousands of patients, is aimed at patients with chronic conditions, with the goal of providing a “higher touch model” without as many office visits for the patient. It aims to benefit the entire healthcare ecosystem. The BWH cardiovascular innovation team, comprised of physicians, data scientists, mathematicians and researchers, was created to

find new ways to help patients get and stay healthy.

The current process for patients having a medication-related issues is to contact their primary care doctor and schedule an in-office visit. With the CardioCompass platform, patients can reach out directly to patient navigators via email or text with questions about their medications or about potential side effects, bypassing the in-office visit.

My Body Gallery - Social Wellness App Image

My Body Gallery - Social Wellness App

This highly popular website has been hailed worldwide as a tour de force in the battle toward acceptance and tolerance with body issues. My Body Gallery believes that all people are uniquely beautiful – and celebrates this ideology by allowing users to upload images of themselves and browse other user photos of various shapes and sizes.

The My Body Gallery website has been featured on Good Morning America, The

Huffington Post, New York Magazine, and Fitness magazine, among many other outlets.

Blackburn Labs was thrilled to assist the team at By Body Gallery to bring an all new, user friendly, updated application to both desktop and mobile device which captures the spirit of the original mission.

ProCom Rx - Sales Optimization App Image

ProCom Rx - Sales Optimization App

ProCom Rx is the leading Global supplier of cloud based commercial analytics, compliance and alliance management solutions to the life sciences industry.

Building the suite of apps within the ProCom echo-system continues to be an exciting and engaging experience for Blackburn Labs. These tools give us the opportunity to create using the latest AI and ML technologies with everything from neural networks to NLP.

Simply September - Profit Calculator Image

Simply September - Profit Calculator

The social ecommerce business is booming. In 2018 Etsy sold $3.9 billion in good (a 20% YoY growth) from almost 39.5 million buyer (a 18% YoY growth). In fact since 2012 the number of buyers on Esty has quadrupled. Etsy is not alone, Shopify sold over $100 billion in goods in the last year. So yes, social ecommerce is alive and well, and a rapidly growing industry. In fact there are 2 million active sellers on Etsy, and

800k stores in Shopify. That’s nearly 3 million sellers who could use help and insights from someone like Lindsay as Simply September.

With a customized and specialized business calculator, available for free by Simply September, all these sellers have a great tool at their disposal to make their businesses more efficient. Pairing Lindsay’s crafting knowledge and community support with Blackburn Labs' ability to make easy to use apps, we delivered a tool that will make the lives of millions of entrepreneurs more profitable.

Home Value - Real Estate & Sales App Image

Home Value - Real Estate & Sales App

Learn what your home is worth with this easy online tool. Created for JNBRealty, LLC, a member of RE/MAX Flagship, to help improve customer service and lead generation.

This app proved to be an interesting challenge. How to gather leads from potential sellers quickly and with as few barriers as possible. In this app a potential buyer can learn what the value of their home is. Of course, by entering their

address, it instantly provided the broker with the address of a homeowner who is potentially looking to sell. From there the broker can reach out to the prospect for more information.

As an added incentive, you may notice that when the user moves to leave the web app without providing an address, it will pops up a helpful white paper on selling one’s home – increasing the stickiness of the app and improving the odds of retaining this valuable lead.

Reviews

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Web Development for Applied Behavioral Analysis Company

“Since seeing their work, it turned out to be a way better deal than I thought.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2020 - Ongoing
Project summary: 

Blackburn Labs developed a custom software solution for a behavioral analysis company. The solution automates data and makes it easily accessible. Additionally, the platform is iOS and G Suite compatible.

The Reviewer
 
11-50 Employees
 
Norwell, Massachusetts
Scott Snider
CEO, Proven Behavior Solutions
 
Verified
The Review
Feedback summary: 

Blackburn Labs delivered a top tier solution for a bargain. The team was budget-conscious but didn’t sacrifice the quality of their work. They were agile and adjusted to changes as needed. On top of that, they went above and beyond to understand industry nuances.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Proven Behavior Solutions. We’re an outpatient health care practice that provides behavioral and speech therapy for individuals with autism, mostly children.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Blackburn Labs?

Our industry is a unique hybrid between healthcare and education. I’ve found that off-the-shelf software solutions don’t work for our needs. We had finally reached a point where we were too big to manage everything efficiently on Excel. I wanted a custom software solution that would be more user-friendly, so I reached out to Blackburn Labs.

SOLUTION

What was the scope of their involvement?

We already had a utilization management system for all of our services. They were able to take everything we built in Excel and built an app that would automate everything that we were already doing.

They were able to enhance it so that the data would be kept and would be easily accessible from a records management standpoint for perpetuity. They recommended what has worked well in the past to make it even better than we had asked for in the initial scope.

The end product was within the scope and included the functionality that we needed, but they were able to make it more user-friendly and dynamic. They delivered a solution that is compatible with iOS and G Suite.

What is the team composition?

Rob was our main point of contact and there were a few other team members on our project.

How did you come to work with Blackburn Labs?

I contacted a few different agencies in the area and asked for estimates. I found that Blackburn Labs worked with a local hospital, which was a huge indicator that they understood healthcare and the challenges we faced. So they were clearly a better fit than some of the larger software companies in the city.

I was also very budget-conscious, and they came in on the low end of the bids we got back.

How much have you invested with them?

Our contract is $16,000.

What is the status of this engagement?

We started working with them in February 2020 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve already launched the first version of the app, and we’re moving forward to the second version. Even though their quote was lower in price than the other companies I spoke to, Blackburn Labs still delivered high-quality work. Since seeing their work, it turned out to be a way better deal than I thought.

They go above and beyond to understand the nuances behind our needs and have been able to bring that into the system. Despite the random tweaks we’ve requested, they’ve been able to meet our needs.

How did Blackburn Labs perform from a project management standpoint?

It was very agile and we used Trello to manage all the workflow. So I could see what the other team members were doing.  There is a rep on the team who has a background in big data, so we were able to see the analytic side.

From a customer service standpoint, we have a lot of personal contact with the team and the team lead.

What did you find most impressive about them?

They deserve to be highlighted for having expertise in the healthcare space., I was really impressed with their attempt to understand what we needed, even in unfamiliar areas. They never bushed over things or generalized, they continued to hone their expertise in the healthcare industry.

Are there any areas they could improve?

Not at this point.

Do you have any advice for potential customers?

Just like with any project, make sure expectations are clear upfront. Additionally, the more complex the project is, and the more people involved, the more critical it is to understand how communication flows.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Technical Consulting for Biomedical Consulting Group

"They provide transparent and effective project management that exceeds expectations."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. - Dec. 2019
Project summary: 

Blackburn Labs partnered with a biomedical informatics company on a cell-sequencing technology. They offered research and consulting services on the best available technology stacks for the project infrastructure.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Dana Vuzman
Founder, Talerics Consulting
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased with the quality of Blackburn Labs’ work. Customers can expect transparent and effective project management that exceeds expectations.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Talerics Consulting, a biomedical informatics company. We provide consulting services for academic medical centers and other biotechnical organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Blackburn Labs?

We’re currently partnering with an Ivy League medical school, and needed an outside partner to provide technical consulting.

SOLUTION

What was the scope of their involvement?

Blackburn Labs supported our project with the medical school, which involves single-cell analysis to serve the school’s cell-sequencing technology.

Essentially, Blackburn Labs’ function was to provide consulting services on infrastructures that are already available to execute this type of project. Rob (CTO, Blackburn Labs), conducted a great deal of market research, reviewing a range of stack technologies. 

What is the team composition?

We worked exclusively with Rob. 

How did you come to work with Blackburn Labs?

I’d engaged with Rob in a previous project, and I really admired his work. I was impressed by his skills, presentation style, and ability to listen to users and gather requirements for software development. Based on that experience, I thought he would be a great fit for this project. 

How much have you invested with them?

We spent between $5,000-$10,000 on the engagement.

What is the status of this engagement?

The project took place between November–December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Rob delivered the highest level of results, going beyond our expectations. He’s greatly impacted our ability to plan the project, and though we haven’t started the implementation process yet, we’re extremely pleased with the work he’s done. He’s had a significant impact on the project.

How did Blackburn Labs perform from a project management standpoint?

Our project manager is an expert in what he does. We had weekly meetings with Rob, where he presented his work through PowerPoint, and we, in turn, provided feedback and asked additional questions. These meetings helped us build an overview of available technologies, as well as construct plans involving timelines and cost for the next phase of our project. It was very effective.

He provided a transparent tracking system so that we could track his work every step of the way. They provide transparent and effective project management that exceeds expectations.

What did you find most impressive about them?

The aspect of Rob’s work we appreciated the most was his willingness to teach us about his process. He always explained why he recommended a certain technology over another in a clear, concise way that was very helpful to us. It’s one of the reasons why I’d like to continue working with Rob in future engagements.

Are there any areas they could improve?

There’s nothing that comes to mind.

Do you have any advice for potential customers?

Provide as much information as possible. Rob can work independently, but the more he knows the better to ensure you’re both aligned. His work is very thorough, and it would cause a fair amount of inefficiency if he went in a different direction than you wanted.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev Support for Legal Services Software Company

“[The team lead’s] thoroughness in understanding, revising, and developing is practically unmatched.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. 2019 - Ongoing
Project summary: 

Blackburn Labs provided supplementary development resources for a company that creates software for attorneys. Within the Vue.js framework, the team lead utilized HTML, CSS, and jQuery on the backend.

The Reviewer
 
51-200 Employees
 
Salt Lake City, Utah
Mindie Meyers
Director of Platform Development, WealthCounsel
 
Verified
The Review
Feedback summary: 

Blackburn Labs has had a tremendous impact on the client’s product. The team lead excels at understanding complex requirements and delivering appropriate solutions. Without his meticulous support, the complex product wouldn’t have achieved its current state. His follow-through is also fantastic.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of platform development at Wealth Council, a company that builds software for attorneys. I manage the platform’s development, QA, network, and design.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Blackburn Labs?

We’re currently in the process of building and releasing a new product and needed additional development resources. We were looking for someone with senior-level experience to jump right into product development.

SOLUTION

What was the scope of their involvement?

Rob (Founder, Blackburn Labs) has been helping to develop our online application. He’s assisting with the logic for many of the product’s significant features. He’s been primarily working in Vue.js and has utilized HTML, CSS, and XQuery on the backend.

What is the team composition?

While we initially had 3 teammates, we’re just working with Rob right now. We scale our resources depending on how the project scope evolves.

How did you come to work with Blackburn Labs?

We had a job posting for a senior developer, and upon receiving Rob’s application, we extended an offer to him. While that didn’t materialize, Rob offered to be a consulting resource to us. We’ve had a support relationship ever since.

How much have you invested with them?

We’ve spent somewhere around $200,000.

What is the status of this engagement?

The work began in October 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Rob has the phenomenal ability to understand very sophisticated requirements and create logical pieces of development work to execute them. Our product is significantly complex, and without his help, we would not be able to complete the product or be where we’re at today. He’s just had a tremendous impact on our product, which we can attribute to his extensive experience and ability to implement.

How did Blackburn Labs perform from a project management standpoint?

While I handle the project management for this product, Rob has been great from a management perspective. He provides estimates and details, accepts responsibility, and is overall willing to take on tasks. His follow-through is fantastic. We use our internal JIRA to communicate, and he also partakes in our scrum calls and meetings. He’s deeply integrated into our team.

What did you find most impressive about them?

It can be a challenge to find a developer that can jump in feet-first and quickly understand the requirements. Rob’s thoroughness in understanding, revising, and developing is practically unmatched.

Are there any areas they could improve?

No, I’m very happy with Blackburn Labs.

Do you have any advice for potential customers?

Give Blackburn Labs the time to really understand the scope of work. Give them an overview or documentation—whatever’s necessary. Rob is extremely thorough and will come back to you with questions.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev for Global Platform

"I cannot say enough good things about them and we will never use another developer."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2019 - Ongoing
Project summary: 

Blackburn Labs developed a new web and mobile app for a global website. They modernized the platform to ensure functionality.

The Reviewer
 
1-10 Employees
 
Rhode Island, United States
CEO, Global Platform
 
Verified
The Review
Feedback summary: 

Working efficiently, Blackburn Labs The completed the project quickly. They were effective communicators and were transparent about the project’s progress. They have a tremendous work ethic that stands out in comparison to other vendors.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of a 10 year old web property that has global reach.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackburn Labs?

Our website had been created 10 years ago and was showing it's age. There was no associated app with the website, which was desperately needed as most of our users were using a mobile device.

What were your goals for this project?

A functional, modern app and website.

SOLUTION

How did you select this vendor?

I had met Rob at an event. I spoke to him about my project and he had a few unique and interesting ideas, so when we were ready to move forward I reached out to Blackburn Labs.

Describe the project in detail.

Blackburn Labs created a new web app and mobile app for the web properties.

What was the team composition?

Mostly we dealt with Rob.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app was developed quickly and efficiently. The app was approved in a timely fashion.

How effective was the workflow between your team and theirs?

Rob and his team were extremely effective communicators. They have a system that was easy to use and enhanced our ability to keep the project moving forward with transparency.

What did you find most impressive about this company?

We have dealt with other developers over the past 10 years. Every one of the interactions was fraught with over promises, under deliveries and poor communication. We didn't have a single one of those problems with Blackburn Labs. Their work ethic is extraordinary and they deliver what they promise, when they promise. I cannot say enough good things about them and we will never use another developer. In addition, Blackburn proposed unique, innovative solutions to problems that had plagued us for 10 years.

Are there any areas for improvement?

I can't believe I am saying this about a development team, but not a single thing. Blackburn Labs is exceptional.

5.0
Overall Score Blackburn Labs is without peer in the dev world.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was easy and responsive.
  • 5.0 Cost
    Value / within estimates
    Very reasonable for the quality of work!
  • 5.0 Quality
    Service & deliverables
    Exceptional quality.
  • 5.0 NPS
    Willing to refer
    I can recommend them without hesitation.

Front- & Backend Development for Custom Healthcare App

“They were very professional and often went above and beyond the scope of work.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2017 - Ongoing
Project summary: 

Blackburn Labs helped develop a healthcare app for web and desktop that allows medical professionals to better collect and analyze patient data. The team also wrote an algorithm to calculate disease states.

The Reviewer
 
5,001-10,000 Employees
 
Boston, Massachusetts
Ana Mercurio-Pinto
Director of CV Innovation, Brigham and Women's Hospital
 
Verified
The Review
Feedback summary: 

The new app automated a time-consuming, manual process, which allowed for improved patient care. Blackburn Labs ensured that the frontend UI was intuitive to use, providing materials to train the internal staff. They navigated several stakeholders and brought a methodical mindset to the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the current director of CV Innovation Group, which is an extension of Cardiovascular Medicine—one of the largest cardiology divisions at Brigham and Women’s Hospital.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Blackburn Labs?

We hired Blackburn Labs to help build a web-based healthcare app for the newly formed CV Innovation Group. 

What were your goals for this project? 

Our main objective was to create a home-grown, EMR-agnostic (electronic medical record) app that could capture healthcare data in accordance with HIPAA. This involved creating a frontend user interface and a backend database.

SOLUTION

How did you select this vendor?

An enterprise-level IT service provider referred us to them. 

Describe the project and the services they provided in detail. 

Blackburn Labs designed and developed a desktop and web app to help us to better capture medical data. This involved coordinating with our internal team (e.g., project manager, medical staff, senior leadership, stakeholders) to drive department goals and objectives. By gathering input from subject matter experts, they were able to create proprietary healthcare algorithms that allowed us to calculate specific disease states. Finally, they developed training documents and videos to walk us through the app’s functions. 

What was the team composition? 

We mostly communicated with Rob (Owner, Blackburn Labs), who was a one-man army. There was also a team working in the background, but I didn’t interact with them.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

By switching from a completely paper-based process to the new app, we’ve been able to scale our services to better care for our patients. The app features a user-friendly frontend, and we can collect data through the backend. There’s also an algorithm calculator for specific disease states. 

How was project management arranged and how effective was it? 

Rob worked side-by-side with our internal team and was super flexible. He wore many hats depending on the task at hand, serving as an independent contractor, a manager, and a trusted confidante who could shed light on large, strategic build concepts. 

What did you find most impressive about this company? 

Blackburn Labs introduced us to several industry best practices, including agile/Scrum methodologies, test-driven development (TDD), behavior-driven development (BDD), and continuous integration (CI). They were very professional and often went above and beyond the scope of work.  

Are there any areas for improvement? 

No, there’s nothing that I could suggest.

5.0
Overall Score They were a pleasure to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their services were worth the cost.
  • 4.5 Quality
    Service & deliverables
    The quality was exceptional.
  • 5.0 NPS
    Willing to refer
Verification

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SILVER VERIFIED
Business Entity
Business Entity Name
RWBlackburn LLC
Status
Active
Jurisdiction of Formation
Rhode Island
Id
001100038
Date of Formation
Apr 1, 2015
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last updated
Apr 7, 2020
Client Reviews
VERIFIED CLIENT REVIEWS
5
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
June 5, 2020