BLACKBOXSECU

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an IT services company that works on IT security and telecoms.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BLACKBOXSECU?

We needed a solution that would help our customers secure their phone calls.

SOLUTION

What was the scope of their involvement?

BLACBOXSECU developed an encryption solution that allows a secure conversation over the phone with anyone. They tweaked an existing product a little bit for our needs.

What is the team composition?

We work with three people from their team.

How did you come to work with BLACKBOXSECU?

They won some awards here in France, which was how I discovered them. After a technical discussion, I saw that they had the knowledge to do exactly what was needed. We understood each other.

What is the status of this engagement?

We started working together in 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had extremely positive feedback. Everyone was happy with the end product. The product they made for us is stable and innovative.

How did BLACKBOXSECU perform from a project management standpoint?

They’re easy to communicate with. They’re highly available and customer-oriented.

What did you find most impressive about them?

They possess high-level technical knowledge and delivered exactly what we were looking for.

Are there any areas they could improve?

No, there’s nothing I’d have them improve.

Do you have any advice for potential customers?

Don’t hesitate to work with them.