In a crowded marketplace of marketing agencies making bold promises, we understand you need more than flashy presentations and generic strategies. At Black X Marketing, we've built our reputation over 20 years on delivering measurable results through a fundamentally different approach to digital marketing, backed by deep operational experience and a proven track record with over 463 satisfied clients. Real-World Operations Experience Unlike agencies that only understand marketing theory, our foundation is built on two decades of hands-on hospitality operations experience. We don't just create campaigns—we understand the operational realities of running a business, managing customer expectations, and driving revenue through every touchpoint of the customer journey. Proven Track Record at Scale With over 463 clients served, we've refined our methodologies across diverse market conditions, seasonal fluctuations, and economic cycles. This extensive experience means we've already solved challenges similar to yours and can implement proven solutions faster than agencies still learning through trial and error. Data-Driven Precision Over Guesswork While many agencies rely on outdated playbooks and one-size-fits-all campaigns, we leverage advanced analytics and proprietary tracking systems developed through 20 years of real-world testing. Every decision is backed by both extensive historical data and real-time performance metrics. Hospitality-Focused Expertise Our two decades in hospitality operations give us unparalleled insight into customer behavior, booking patterns, and revenue optimization strategies. We understand RevPAR, ADR, occupancy challenges, and seasonal marketing dynamics that generalist agencies simply cannot grasp. Transparent ROI Accountability Unlike agencies that hide behind vanity metrics, we tie our success directly to your bottom line—just as we've done for 463+ clients before you. You'll receive detailed reports showing exactly how
Graphic DesignPublic RelationsSocial Media Marketing
$50,000 to $199,999
Feb. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their project management is fantastic."
Mar 23, 2024
Executive, Beeside Balcony
Anonymous
Verified
Other industries
Del Mar, California
51-200 Employees
Online Review
Verified
Black X Marketing is hired by a Mediterranean restaurant to provide a wide range of marketing services. This includes PR, social media marketing, web design, and email marketing.
Black X Marketing’s efforts have increased brand awareness by 22% year over year, leading to a 12% increase in sales growth over time. The team is responsive, efficient, and communicative. They are experts in restaurant marketing, which has helped the owner gain recognition for his personal brand.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an Executive of Beeside Balcony
Describe what your company does in a single sentence.
Restaurant serving award-winning Mediterranean food in the heart of Del Mar, CA & La Jolla, CA
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Black X Marketing to accomplish?
Public Relations
Social Media Marketing
Branding
Photography
Website Design
Email Marketing
SOLUTION
How did you find Black X Marketing?
Referral
Why did you select Black X Marketing over others?
High ratings
Pricing fit our budget
Great culture fit
Company values aligned
How many teammates from Black X Marketing were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Black X Marketing provided our restaurant group with Public Relations, Social Media Marketing, Influencer Marketing, Web Design, Email Marketing, Graphic Design, and Digital Advertising.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Black X Marketing built our overall awareness by 22% YOY for both of our locations leading to a 12% increase in sales growth over time. They helped our owner gain recognition for his personal brand while continuously adapting great strategies for growth.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management is fantastic. They deliver action items typically within 48-hours of almost every ask. They are efficient in how they communicate with our team.
What was your primary form of communication with Black X Marketing?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
They are experts in restaurant marketing because the owner used to own and operate very well-known restaurants for over 20-years before opening Black X.
Are there any areas for improvement or something Black X Marketing could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Very very highly recommend Black X Marketing to anyone with a restaurant looking for marketing but also a team of people that truly believe they are helping the industry with their services.
Showing 1-1 of
1 Reviews
Locations (2)
7363 Avondale RoadFort Collins, CO,
United States80525
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