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Cloud Communications Delivered.

Blacc Spot Media is a leading Cloud Communications consulting firm providing strategic consulting and application development services. We work with organizations focused on implementing the latest in Cloud Communications technologies which will streamline business processes, cut operational costs, improve efficiency and enhance communication between their employees and customers. 

 

  • $25,000+
  • $150 - $199 / hr
  • 10 - 49
  • Founded 2011
Average Review Rating
4.8
Total Reviews
5
Most Common Project Size
$50,000 to $199,999
Average Referral Rating
4.9 /5

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    Locations (1)

    16 - 20

    Highly Rated Similar Providers

    Overall Review Rating

    4.8
    • Quality

      4.8 /5
    • Schedule

      4.7 /5
    • Cost

      4.0 /5
    • Willing to Refer

      4.9 /5
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    Twilio Web App for Online Publication Company

    • Web Development
    • $50,000 to $199,999
    • Mar. 2020 - Ongoing
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They’re rock stars and always finish on time or early.”

    Sep 22, 2020

    Blacc Spot Media, Inc. provides Twilio development services for an online publication. Their work includes creating and maintaining an SMS web-based application.

    Migration of Phone System for Translation Company

    • Other IT Consulting and SI
    • Less than $10,000
    • Apr. - June 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Blacc Spot Media did what they said they were going to do."

    Jul 28, 2020

    Blacc Spot Media supported a translation company through a phone migration from RingCentral to Twilio, per the team's recommendation.

    Custom Voice Solution Dev for Transit Service Provider

    • Custom Software Development
    • $50,000 to $199,999
    • Oct. 2019 - June 2020
    4.5
    Quality
    4.5
    Schedule
    4.5
    Cost
    n/a
    Willing to Refer
    4.5

    "If we ever look to make a second IVR platform, there’s a very high chance we’ll return to Blacc Spot."

    Jul 9, 2020

    Facing a decrease in call center hours, a transit authority engaged Blacc Spot to set up an IVR system. The team leveraged Twilio, Zoho Desk, and Salesforce to create and maintain the solution.

    Implementation of IVR Solution for Regional Train Service

    • Other IT Consulting and SI
    • $50,000 to $199,999
    • Mar. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "We feel that it’s a trusted relationship."

    Jul 8, 2020

    Blacc Spot Media, Inc. built a system that mirrored call agents for a train service. The system, using a myriad of technologies, provides 24-hour support. They also implemented mobile features in the system. 

    Web Development for Dental Cosmetics Company

    • Web Development
    • $200,000 to $999,999
    • Oct. 2018 - Feb. 2019
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    “They understood our company and were understanding of our desire to move through the project quickly.”

    Jul 7, 2020

    Blacc Spot Media maintains a customer interaction GUI that they previously developed. After determining interface requirements with the client, they moved to the programming and testing phases.

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