BizStream

BACKGROUND

Please describe your company and your position there.

I'm the IS Director of Digital Health and Innovation for Hospital Sisters Health System.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BizStream, and what were your goals?

Our websites are written on an older version of Kentico. We hired BizStream to help us re-write to the Kentico MVC platform. We expanded our relationship with them to incorporate a website re-design as well.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and asked Kentico for their Gold Star partners. We did vendor meetings, including demos and were very impressed with BizStream's knowledge base and previous customer work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

BizStream started with a VERY detailed estimate. They did a very thorough job getting to know the details and content of our sites. We greatly appreciate this so that our estimate was accurate. After project kickoff, we spend months diving even deeper into content review to familiar BizStream staff with our current sites as well and understand our goals going forward. As BizStream entered development, they used an Agile approach to development to ensure sign off from our team for each step that was completed.

How many people from the vendor's team worked with you, and what were their positions?

Our main point of contact has been the project manager and the owner. They have a team of developers and one main designer helping behind the scenes. Their team has always been very accommodating when we've asked for requests, even on a short timeline.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our project is still in development but all milestones have been met on time. We've asked BizStream to give multiple estimates for new needs through the project and they've done so successfully on short timelines.

Describe their project management style, including communication tools and timeliness.

Their team uses agile and includes us in sprint review and planning. There is clear communication on progress and any potential concerns. In addition, they regularly keep us updated on the progression of budget.

What did you find most impressive or unique about this company?

They have a very in-depth knowledge of Kentico and are innovative thinkers. We have a parallel project going on at the same time with impacts to our website and BizStream has helped us think of creative solutions forward.

Are there any areas for improvement or something they could have done differently?

Nothin right now!