BizIQ

BACKGROUND

Please describe your company and position.

I am the Owner of The Middletown Locksmith. The Middletown Locksmith offers a range of locksmithing and security solutions services. Their scope of work includes emergency locksmith services, residential locksmith services, commercial locksmith services, and automotive locksmith services. Emergency services are available 24/7 to assist customers who are locked out of their homes, offices, or vehicles. 

Residential services include installation, repair, and replacement of locks, rekeying services, and window locks. Commercial services include access control systems, CCTV, and alarm systems. Automotive services include repair or replacement of car keys, ignition repair, and lockout services. 

Key deliverables include installation, repair, and replacement of locks, keys, and security systems for various properties and vehicles, as well as emergency services available round the clock.

Describe what your company does in a single sentence.

We are a full service locksmith.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BizIQ to accomplish?

• We wanted to boost our Google reputation

SOLUTION

How did you find BizIQ?

Online Search

Why did you select BizIQ over others?

Good value for cost

What was the size of BizIQ’s team?

2-5 Employees

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We can see that they are making progress on getting our listing up and running.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Jordyn Yates is an absolute rockstar! He has gone above and beyond to get our website and listing up and running smoothly. Despite some hiccups preventing our listing from being activated, he refuses to give up and continues to work tirelessly to ensure that everything is running like a well-oiled machine. When we first contacted BizIQ, we were feeling pretty hopeless. We had been struggling for months to get noticed by Google and it seemed like every step we took ended in frustration. 

However, since Jordyn came on board, we have seen a glimmer of hope. Although we haven't achieved our ultimate goal just yet, we are finally seeing some positive results and it's like a breath of fresh air. We have complete confidence in Jordyn's abilities and are convinced that he will get us where we need to be in terms of our online presence. 

His knowledge and skills are truly impressive and we feel incredibly fortunate to have him on our team. Thank you, Jordyn, for all of your hard work and dedication!

What was your primary form of communication with BizIQ?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We've been incredibly impressed with the team we've been working with - they've been absolutely fantastic. What sets them apart is their ability to translate technical jargon into layman's terms that we can easily understand. It's so refreshing to work with people who are not only experts in their field, but who are also great communicators. We feel like we're in good hands and that they truly have our best interests at heart. Thank you for making this process so smooth and enjoyable for us!

Are there any areas for improvement or something BizIQ could have done differently?

At this time, we do not they go out their way to ensure that we are truly satisfied.