Can you share any outcomes from the project that demonstrate progress or success?
Our site is live, we’ve had some people reach out to complement us on it. We’re very happy with what we’ve accomplished so far.
How effective was the workflow between your team and theirs?
Good. We really didn’t have a clue what this would take, and they were very open about where we should spend our time and efforts to get the most for our budget.
What did you find most impressive about this company?
The amount of time they spent getting to understand the picture in our minds and what we wanted to create was amazing. I had heard that many companies are very easy to work with until you pay and then they go silent, I’m glad that has not been the case with us. I can call or email them and get and answer the same day.
Are there any areas for improvement?
Maybe a little more guidance and structure on choosing some of the systems that we used. They did a great job of giving us a list but we really weren’t sure which of the 15 options we were given would work best for us. In the end we had some additional meetings and they narrowed the list down to three, which probably could’ve been what they gave us the first time.