Biz4Solutions

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of a telehealth and teledentistry company in the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Biz4Solutions?

We brought on Biz4Solutions to develop a mobile application for our medical health record software system.

SOLUTION

What was the scope of their involvement?

Biz4Solutions has developed our cross-platform mobile application based on my specifications. Their team has integrated cloud-based recordkeeping software that includes payment integrations and a calendaring system. Biz4Solutions has also added a medical prescription writing service and push notifications. 

On the app, we can manage the data for our providers on the backend via the cloud, which features two-factor authentication. The app has mobile-to-mobile connectivity with video and chat functions. The app is HIPAA compliant and has cybersecurity measures to protect our health records. 

What is the team composition?

I’ve had direct contact with several teammates from Biz4Solutions, including Jayant (CTO) and a business manager. 

How did you come to work with Biz4Solutions?

I found Biz4Solutions on Google and Upwork. I was impressed with their CTO and their experience in my industry. 

How much have you invested with them?

We’ve invested over $200,000. 

What is the status of this engagement?

Our ongoing engagement began in May 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Biz4Solutions has delivered a completely integrated solution for an electronic health records maintenance system. We only recently released the mobile app, so it’s a bit early to provide concrete metrics; we’re still in the beta stage.

However, we have seen an increase in users and got good reviews on the app stores. We’ve received a lot of outstanding feedback from professional industry users. So far, we’re impressed with the results. 

How did Biz4Solutions perform from a project management standpoint?

Biz4Solutions has incredible project management. Typically, I communicate with them through Zoom since we’re located in different regions. Everything has worked perfectly. 

What did you find most impressive about them?

I cannot express how much I like this company. I like everyone on their team — I feel like I know everyone. 

Are there any areas they could improve?

I wish we were located closer to Biz4Solutions so we could visit! 

Do you have any advice for potential customers?

To get the most out of the engagement, you should get to know each teammate on the project and consider them to be a partner.

BACKGROUND

Introduce your business and what you do there.

I am the VP of the software division, and within our division, we have some SaaS applications that allow us to warehouse data in the cloud. Our customers use these applications to input, review, and analyze data from various sources. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Biz4Solutions?

We were trying to develop a companion app that could read and write data from our SaaS application.

SOLUTION

What was the scope of their involvement?

They built an application that was able to fully synchronize data from individual databases in our application. Once the data was synchronized to the user’s device, the user was able to then go through that data, set input results, and have those results delivered back to the original database.

The application uses various Microsoft Technologies, mostly within the .NET framework. Biz4Solutions has built the app over the course of several years. It is available for both Android and iOS, and Biz4Solutions continues to enhance and further develop it.

What is the team composition?

We've probably worked with 24 people. 

How did you come to work with Biz4Solutions?

Our parent company had looked into them before our company was acquired. Once we were acquired, our parent company had already begun working with them. Then, we continued that business relationship which then evolved into some other projects.

How much have you invested with them?

We’re probably into the six-figure territory for all of the projects that we’ve worked on with Biz4Solutions, between $200,000–$999,999. 

What is the status of this engagement?

We started collaborating in 2017, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our number of users has grown over time, with several thousand people worldwide using the application they've developed. Additionally, the sales opportunities that we've gained because of the features that they've created have been excellent too.

How did Biz4Solutions perform from a project management standpoint?

They did a good job of communicating when they needed to. This project required a lot of back and forth because it involved their developers working with some of our in-house developers on the same projects, and that’s been very successful. We used a couple of pieces of CRM, but for the most part, we’ve used virtual conferences where we give them specific deliverables and guidelines and other various formats. 

What did you find most impressive about them?

We've been impressed by their ability to step up, take on a project that requires multiple resources with various skillsets, and deliver end results in a short timeframe. Biz4Solutions has a pretty good depth of both modern and legacy skillsets that we’ve been able to utilize. 

Are there any areas they could improve?

I think this challenge is not unique to our specific company, but working across different timezones — it can help to have some wider availability. From our customer expectations’ standpoint, they always want things right away. However, the different timezone means if we find out an issue in the middle of the night and none of us know about it, we won’t be able to address it until they get to work the next day. I’m not sure if that’s a complaint about anything specific to them, but it’s a challenge for development companies to work in different time zones than their customers while trying to meet their expectations.

Do you have any advice for potential customers?

They need to have a clear idea of what the company themselves want to define versus what the developers should create on their own. Oftentimes, people — especially those without a strong background in technology or software — know they want something but they can't visualize it or describe necessarily which features go on which page and describe how they want to expand it in the future. 

All of those things affect how the developer designs the app. If the developer is not given any guidelines, they have to create or make assumptions of their own. Overall, the more specific a company can be, the more tools the developer has to deliver exactly what their vision entails. 

BACKGROUND

Please describe your company and your position there.

We started Motivate MD to make it easier to live a smarter life, both in and out of medicine, by creating products and services that help you be as productive as possible. From pre-health students to accomplished healthcare professionals, we have something for you. We started as a blog and service based company, providing valuable info and affordable application help.

We launched The Premed App, a subscription product that integrates all of your med school application info, crucial goal setting, and much more. We've expanded into physical products such as our planner which breaks down your challenging goals, busy schedule, and prioritizes self-reflection. I am part owner and hold the title of COO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Biz4Solutions, and what were your goals?

We hired Biz4Solutions to build both the web and mobile app version of The Premed App.

SOLUTION

How did you select Biz4Solutions and what were the deciding factors?

I found Biz4Solutions on UpWork. Our deciding factors for choosing our development team was based off of their experience, communication style, and price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We communicate almost daily with updates regarding the development and making sure we are all on the same page. Since they needed to build the app from the ground up, there is consistent communication via Slack.

How many people from the vendor's team worked with you, and what were their positions?

We work with at least 8 different people. We work with designers, project managers, and developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've grown 4x the size in revenue this past year and the app help a key role in that growth. The Premed App changed the game for both us as a company and the premed market place.

Describe their project management style, including communication tools and timelines.

Naresh, our project manager, has been exceptional. I am so thankful that we were matched up with him and look forward to years of working together. We found a GREAT fit and a lot of exciting projects are to come. We communicate via Zoom and Slack.

What did you find most impressive or unique about this company?

The project management has been extremely impressive, and the amount of collaboration is also equally impressive!

Are there any areas for improvement or something they could have done differently?

I wish we would have had Naresh as a project manager from the beginning since he is so hands on and cares about our happiness and progress on the projects.

BACKGROUND

Please describe your company and your position there.

Beach Caddy is a first of its kind on-demand beach gear-hauling/setup concierge business. Established in Ocean City, NJ "Americas Greatest Favorite Resort", we have expanded to 7 shore-towns along the Jersey coast. We take the stress out of your family beach vacation by hauling and setting up your beach gear.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Biz4Solutions LLC?

Beach Caddy needed a multi-platform (Customer, Caddy, Manager, and Admin) on-demand mobile app to allow our caddies to locate customers, track them and manage customer orders. Biz4Solutions LLC built out tracking, scheduling, communication, and payment aspects hired Biz4Solutions LLC to design and build a first of its kind On Demand

What were your goals for this project?

Beach Caddy had a goal to create an app that was versatile, managed our operations and allowed our business to instantly expand to any shore-town across America.

SOLUTION

How did you select this vendor?

Our team searched online and inside our networks for the right developer. Biz4Solutions was highly recommended by another tech owner who had worked with them on their mobile app projects. Beach Caddy interviewed 3 other developers and settled on Biz4Solutions as their problem solving and interest in helping us achieve our goals was obvious.

Describe the project in detail.

Beach Caddy was just a concept on paper in Feb 2015. Once we chose Biz4Solutions we provided our objective and a few wireframes of what we were looking for. By May 2015 (less than 90 Days) we had a fully working (iOS, Android, and Web) mobile app that would allow customers to book our caddies On Demand and also allow our managers to assign and manage operations. Biz4Solutions came up with ideas and solutions to achieve our goals.

They would bring not only their tech expertise to the table but also they would consistently step into our shoes and designed features and protocols that would allow our business to operate better even when we didn't see those answers. Biz4Solutions is the definition of a partner, they look beyond the task in front of them to help you overcome unforeseen obstacles with ingenious solutions.

What was the team composition?

We were assigned a Project Manager and multiple behind the scene team members supporting for database, design, and coding. We had consistent communications within all levels of Biz4Solutions from CEO, to VPs everyone was pulling and consistently checking in to ensure our goals were achieved.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Beach Caddy has over 3,000 Users, 8,000 Trips recorded, and 5 seasons of operations. Our business has expanded from 1 shore-town to over 8 and counting. The mobile app is the backbone of our operations and none of this would have been possible without it.

How effective was the workflow between your team and theirs?

Project managers remain in constant communication and provide confirmation of inquiry and frequent updates. With so many moving parts of a business, it is a breath of fresh air to have that type of professionalism. On occasion due to the complexity of our needs we needed to hold conference calls with Project Managers and team members. We always looked forward to these meetings as it gave us an opportunity to make great progress, build relationships, and express our gratitude for their amazing solutions and dedication to our goals.

What did you find most impressive about this company?

As their name implies, Biz4Solutions would find solutions for our first of its kind business. Their ability to hear and understand our goals and then find a solution is an invaluable trait.

Are there any areas for improvement?

The quality of their work was very impressive and they have always met our timetables. It is honestly hard to think of a specific area of improvement worth mentioning.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Phlex65, an elder care support startup that connects seniors with homecare workers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Biz4Solutions LLC?

We hired them to develop our mobile application.

SOLUTION

What was the scope of their involvement?

In addition to a simple webpage, they developed our application for iOS and Android. The app is integrated with Stripe and hosted with AWS. It features push notifications and options to send emails and provide feedback.

The app is unique in that it digitizes standard intake forms. Senior profiles are created through a series of different tabs, pages, and fields—information that we gathered while researching the steps case managers would typically take to determine what type of care was needed. The same is true on the caregiver side—we had to implement their responsibilities in the app, as well.

We’re currently working on another version of the app to address some issues we see with profiles. The next phase of the app will incorporate 24-hour service.

What is the team composition?

I worked with about 13 people in all—a group that included a project manager, a backend development team, and a testing specialist.

How did you come to work with Biz4Solutions LLC?

We interviewed several teams that we found on Upwork, but we chose Biz4Solutions LLC because they were within our budget and were able to provide an agile workflow.

How much have you invested with them?

We spent $60,000.

What is the status of this engagement?

We worked together from March–October 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app now has more than 200 users, but there is still much work to be done in terms of recruiting caregivers, creating a database, and marketing the app even further.

I can see how this product is going to revolutionize how we’re going to promote interaction between seniors and caregivers. I’ve received a lot of positive feedback about the app to this point.

How did Biz4Solutions LLC perform from a project management standpoint?

Their team was professional and remained mindful of my budget and timeline. I liked their proposed plan and their willingness to explain the technical complexities to me.

We communicated well through email, Zoom, and Skype. We held thorough meetings with full summaries after each one. They were collaborative with my team but also with two other companies involved with the project. They dedicated a U.S.-based engineer to coordinate certain tasks.

What did you find most impressive about them?

They took my ideas and made them a reality. In doing so, they were responsive, professional, and mindful of the budget. They’re the best I could ask for.

Are there any areas they could improve?

I wish they were based in the U.S., but otherwise, I can’t complain about anything.

Do you have any advice for potential customers?

It’s critical in any development project to be clear about your budget restrictions and the scope of the work.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a company that facilitates remote collaboration through live streaming video and digital media content management.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Biz4Solutions?

We needed a development firm with relevant experience in streaming video, recording, capturing video and images outside of a live stream, and making that content accessible. There are various technologies involved in that, and it’s difficult to find a company with all of that experience.

SOLUTION

What was the scope of their involvement?

We hired Biz4Solutions to build upon a pre-existing application. They’ve completely rebuilt the platform, and are still in the process of expanding their role.

The product uses JavaScript and functions on iOS, Android, and the web. Their team presented strategic elements around the design and development of specific functionalities.

What is the team composition?

We’ve worked with 5–10 people from their team, including a project manager and developers.

How did you come to work with Biz4Solutions?

While interviewing Biz4Solutions, we found that they had experience with Sencha Touch, a framework we often use, and we're incorporating into our current product. We found Biz4Solutions on Sencha’s website, listed as a partner.

How much have you invested with them?

We’ve invested over $100,000 so far.

What is the status of this engagement?

We started working with Biz4Solutions in February 2015, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform is launched, and it rarely crashes. Biz4Solutions helps solve any issue quickly. We’re happy with the work Biz4Solutions has done. I have no specific metrics to share, but our team is pleased with their professionalism, knowledge, and speed of work. This engagement has been a beneficial one.

How did Biz4Solutions perform from a project management standpoint?

The assigned project manager was experienced and focused on understanding the project. They provide us with the resources to complete each step of the project.

What did you find most impressive about them?

Biz4Solutions truly understands the technologies we employ. Their technicians’ depth of knowledge leads to projects staying on schedule. From a pricing standpoint, their rates are fair.

Are there any areas they could improve?

I can’t think of anything. Any issues that arose were resolved quickly. I appreciated that they sometimes did additional work at no charge to fit in our budget.

Do you have any advice for future clients of theirs?

Most companies know what they want to do, but Biz4Solutions has expert salespeople and project managers that guide and tailor an engagement. They are guides during the process. I advise being openminded and clear on expectations, and their team will comprise a plan to deliver that.

BACKGROUND

Please describe your company and your position there.

We're a mobile app company. Our flagship service is YouVOXX Call Blocker & Social Voicemail. I'm the president and owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Biz4Solutions LLC?

Our initial statement of work was for a prototype. Their conduct during that initial work convinced me that Biz4Solutions LLC was the right long-term partner. They still support and enhance the service.

What were your goals for this project?

Our goal was to create a modern voicemail and call blocking app designed for the instant messaging generation.

SOLUTION

How did you select this vendor?

After researching several project boards, I interviewed the companies that stood out from their reviews. Then I conducted deep interviews and multiple phone calls with three companies. Biz4Solutions LLC was the clear front-runner based on their openness, high level of communication, and engagement with my project.

Describe the project in detail.

Our app uses frontend, backend, and telecommunications interfaces to provide a call blocking function that fully integrates with a voicemail platform. Biz4Solutions LLC fits all the pieces together seamlessly to provide a truly compelling experience.

What was the team composition?

We initially had a team of three designers, nine or 10 developers, and two QA and project management resources. Both corporate and technical management often joined our calls. As the project has matured, developers and project management have remained involved. Upper management is always immediately accessible.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Over three years of work, Biz4Solutions LLC has never missed a deadline. They do the hard work of growth and product enhancement, allowing us to focus on sales and marketing. 

How effective was the workflow between your team and theirs?

It's much like working with our own employees. Daily Skype calls, shared files, and file-sharing cloud services help communication flow. They closely manage and document our project to meet deadlines. Employees who are already familiar with our project cycle in and out of the team, based on our current needs.

I usually send a daily email with special needs, requests, or questions. I'm completely confident that they will address all my items by our next call. They're amazing and efficient!

What did you find most impressive about this company?

They have everything: professionalism, great communication, deep knowledge, and positive responses to changes in our requirements and budget. What impresses me most is how the entire team is truly invested in my success.

Biz4Solutions LLC has a large, talented pool of employees that can provide any skillset I need. However, they're still small enough to personally attend to the details of my project. 

Are there any areas for improvement?

Every long project hits speed bumps, but we've never had a problem that Biz4Solutions LLC didn't remedy immediately. Perhaps more impressively, they've never repeated the same mistake twice! When they say they will handle an issue, they genuinely handle it once and for all.