Expert Shopify theme and app Development

Biterscode Pvt. Ltd. is being in the market since 2016 as an outsourcing company that has grown from a small group of skilled web developers, web designers, software engineers, quality assurance specialists, and project managers to provide a high standard of work delivered to our clients. The company was founded by Sandip Ramani (Chief Executive Officer) and located in India, Surat.

We effectively finished more than 600+ projects for our customers from 18 nations around the world (counting various long haul clients in the USA, Canada, Australia, and Europe).

Our goal when we established by CEO that should have been the most trusted developers for our clients' website development and designing needs. This has reminded our aim and regularly we work to seek after on that objective.

 
$1,000+
 
< $25 / hr
 
2 - 9
 Founded
2016
Show all +
Surat, India
headquarters
  • 409, Panvel Point, Mota varachcha
    Surat, GJ 394101
    India

Reviews

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Shopify Design and Dev for Medical Supplies Company

"Whenever I sent BitersCode a message, I’d hear from them almost immediately."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. - Sept. 2019
Project summary: 

BitersCode designed and developed a Shopify website with custom plug-ins—such as a specialized grid layout, subscription payment functionality, and an FAQ—for a medical supply store.

The Reviewer
 
1-10 Employees
 
Boca Raton, Florida
Alex Santos
Manager, TrustMedRx
 
Verified
The Review
Feedback summary: 

The website has launched and improved sales and production while reducing lower-quality customer service calls (thanks to the FAQ section). BitersCode delivered top-notch functionality against a tight deadline and budget. Their responsiveness and communication stood out.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of TrustMedRx. We provide supplies to diabetic patients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BitersCode?

We needed a Shopify website with custom features and visuals to appeal to our customers. 

SOLUTION

What was the scope of their involvement?

Our target market is patients suffering from diabetes and its more serious side effects, like blindness and limb loss. Our website needed a custom grid to display our products that would be easier for customers with visual impairments to read. It needed a payment system set up for subscriptions to specific products.

BitersCode designed and built a Shopify site with these features. It saves users’ addresses and credit card information to facilitate subscriptions and billing. They designed a table of “buy now” buttons and pricing information that they integrated into our product listings in three different sizes. The team also created an FAQ section with accordion-like dropdowns. It answers about 15 of our customers’ most common questions.

What is the team composition?

We worked with three people.

How did you come to work with BitersCode?

We initially reached out to Shopify because we weren’t familiar with the process. They recommended a few developers to us, but those providers were out of our price range. We then googled for Shopify developers and reached out to several over a vendor website. BitersCode was the only one who responded to our inquiry with answers to our questions. That showed that they listened to us.

How much have you invested with them?

We spent less than $1,000.

What is the status of this engagement?

The project lasted six weeks—from August until September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re seeing more sales already and fewer phone calls related to questions that our FAQ answers. That’s allowed us to save time and increase production.

How did BitersCode perform from a project management standpoint?

We communicated through email and chat. I’ve only had to get on the phone with them once to explain a concept that got lost in translation. Otherwise, we had a great collaboration.

What did you find most impressive about them?

Whenever I sent BitersCode a message, I’d hear from them almost immediately.

Are there any areas they could improve?

No, they really had it together. They gave quick responses and kept us in the loop about their progress, sending screenshots of what they’re doing and asking if they needed to go in another direction. I never had to wait for more than 3–5 business days to hear back from them.

Any advice for potential customers?

Be as clear and detailed as possible when describing what you’re looking for. That made the project really cost-effective for us; we never had to go back and forth, wasting a lot of time and money, to figure out what we needed.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer