Your custom software partner
We focus on building modular and scalable software, leveraging our employees skills gained from working at companies like Accenture, IQVIA, Google, Microsoft and Hulu. Ex-Google directors trust us to build their tech startups.
All of our employees are proficient in English and our communication is always complimented, as seen in our client testimonials. We have carefully built an international team of project managers, product experience specialists, modern stack software developers, and designers to create delivery teams you can trust.
We utilise cutting edge technologies and agile processes that deliver greater efficiency, quicker outcomes and enhanced product quality. Innovation is essential to driving success in a startup. Seeing your challenges clearly and understanding your opportunities early is key to maximising performance.
Bitcube offers the necessary experience, scientific depth and operational expertise to help you rapidly build your product and ultimately focus on getting your innovations to the market.
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Portfolio
Fortune 500 companies, HR Technology, Ecommerce, Utilities Management Technology, Social Networks, Logistic Technology, Payment and Accounting Technology.
Bruce's Doggy Daycare
We helped Bruce's Doggy Daycare (BDDC) scale to be the UK’s largest dog day care operator – They are a multi award-winning business which offers personalised day care for pups. At BDDC, dogs spend their days socialising with friends in acres of farmland. There are swimming pools, agility, heated log cabins, numerous activities and a team of adoring staff with years of experience. Bitcube implemented and continues to improve a fully bespoke CRM system to allow customers to make reservations from both web and mobile, integrating into the back office systems and processes of BDDC teams and we also built an app for drivers to optimise their routes as they pick up and drop off pups in various areas of London.
Bruce Casalis, the founder and managing director, is a passionate and ambitious entrepreneur with a love for dogs, business, property and travel.
MSTY
One of the best new global Music Messaging Products and Apple’s Editor’s Choice in 13 countries. Bitcube helped to port the complex iOS version of MSTY for Android on a tight schedule. The UK-based company launched the app in 155 countries with a catalogue of 2,000 song clips, cut down to the most meaningful 30 seconds by humans rather than the computer algorithms that create previews on services such as iTunes. The songs are curated into playlists by mood or genre such as flirt, celebrate, sport, pop hits and seventies music. MSTY signed licensing deals with Universal, Sony and Warner before launching, giving it legal access to 22m songs – is also integrated with Apple Music. Users can click through from a song clip they are sent in the app to the album on Apple Music, where they are able to stream or purchase the song.
MORI
To coincide with MORI's growth strategy, MORI wanted to introduce an array of sophisticated buying features on par with advanced e-commerce stores. Our team serves as an extension of the MORI team and helps them build custom campaigns and integrate with various online & offline E-commerce solutions as well as day to day technical support and project management. In addition to typical site maintenance and improvement we advise on all technical decisions, and implement custom features not natively supported by the Shopify platform. This includes integrations with platforms like Ometria, Facebook, Google, Outbrain, Pinterest, and Trustpilot. Our integrations often span multiple platforms. We have constructed completely custom integrations through a combination of AWS Lambda serverless functions service, API Gateway service, and Simple Queue service to seamlessly link up information flow between the site and services like TrustPilot and Ometria, allowing us to target the customers who are most likely to respond to targeted communication.
Part of 500 Startups’ 17th batch and winner of the Silicon Valley G-Startup Global Finals, MORI is one of the most rapid-growing startups, intent on revolutionising the babywear industry. With two primary sales channels: an e-commerce store for people to shop or buy baby gifts and a subscription service, MORI produces and sells high quality environmentally-conscious organic cotton and bamboo baby essentials. TechCrunch selected MORI as one of their favorite companies from 500 Startups’ 17th batch.
Temporall
We built a real-time enterprise culture analytics platform. It utilises proprietary algorithms and machine learning technology, designed by experts in organisational science. Temporall brings individual and collective insight, the latest academic research, management thinking, experience and innovation, garnered from work with some of the world’s leading companies – including Google, Microsoft, Bain, The London Business School, GE and Cisco.
Founded by Thomas Davies, a former Global Director at Google, Temporall helps executives and their leadership teams design and sustain high-performance organisational culture. The Culture Workbench uses Enterprise security and is GDPR compliant. The executive dashboard supports strategic decision-making, quantifies and visualises the ROI of culture, and supports Board reporting needs.
About the founder: Thomas has 20 years of experience in the technology sector, specialising in corporate strategy, market development, organisational culture and innovation.
Reviews
the project
Development for an Analytics Platform
“They have a good understanding of our goals, and that personal level of communication pays dividends.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the founder and CEO of an organization that operates inside a platform. We specialize in cultural analytics and help companies through digital and organizational transformations.
What challenge were you trying to address with Bitcube?
They joined us early on as we moved from concept to design. We wanted to launch our public-facing web properties and start developing our core enterprise platform MVP.
What was the scope of their involvement?
They did all of the development for our initial MVP and are my top-to-bottom stat providers. We used a Google Cloud platform as our core infrastructure. They do all our SaaS development, frontend, platform as a service, SecOps, and application support. They also do all the UI/UX work on our core platform, and we're just about to launch our native app. The original designs were built by an external agency, but Bitcube has done a lot for us since we started working with them.
What is the team composition?
We work with a team of 10-12 individuals, led by a project manager.
How did you come to work with Bitcube?
I was introduced to them by one of their board members. I worked with them at a previous position, and a personal reference was important to me. I also ran a business in South Africa early in my career, so I knew the environment and the culture. The time difference between their office and mine is also very small.
How much have you invested with them?
We've spent a little over $500,000 to date, not including our active service contract.
What is the status of this engagement?
We started working together around November 2016, launched the site at the beginning of March 2017, and the collaboration is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We track traffic and load times, and we measure application support. We run on a two-week sprint cycle, which is about to change to one sprint per month. A lot of our metrics are based on the speed and quality of the code, and everything they've done works very well for us.
How did Bitcube perform from a project management standpoint?
I'm very happy with their project management. We have a good relationship with them, and they now do ideation for our business. They bring opportunities for me to explore. They're doing a stellar job, and we get on very well.
What did you find most impressive about them?
They are my first development support partner. They listen intently to my needs, and understand what I'm trying to achieve in the long-term. We also have a very good relationship. They treat us as partners, and we trust each other.
Are there any areas they could improve?
I've always got more things I'd like to do, but I'm really happy with the partnership.
Do you have any advice for potential customers?
Get to know their leadership team, invest time in them, and build trust. They have a good understanding of our goals, and that personal level of communication pays dividends.
the project
Application and CRM Development for a Pet Daycare
"Their customer service and technical capability are brilliant."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO and founder of Bruce’s Doggy Day Care, the U.K.’s largest market-leading provider of dog daycare in the country.
What challenge were you trying to address with Bitcube?
We needed to find a CRM system that we could scale for our sector. There were off-the-shelf tools available for pet care and dog daycare, but they were very much based on small businesses. We have multiple branches and needed something that was able to work at a bigger scale and adapt to our business model.
What was the scope of their involvement?
We had an ambitious scope for a cloud-based CRM system for internal users, an iOS app for our customers, and an iPad app for our drivers picking up people’s dogs. For the iOS app and iPad app, we worked with a separate designer who worked along with Bitcube. However, Bitcube now has their own design team, which we’re utilizing in place of our previous designer. They’re now putting together a whole specification for a separate project that involves the redesign of the customer experience for the web app. They’re going to scale it up to tablets and desktop.
The iOS app is a customer frontend where we can upload the photo of the dog and tag it within the system. Clients can use it to make bookings, check on the live status of their dog, manage their information, set up their dog’s profile, and see invoices.
The iPad app is used by internal staff—mostly our drivers. The dogs need to be placed in a logical and sensible order so that it minimizes travel time. The app enables the drivers to check in and check out dogs, and they can easily update any information provided about the dog in real time. This way, there’s no information lost between the customer, the driver, and our offices.
The CRM was completely custom-made. I looked at children’s nursery software beforehand because these have the capacity for multiple branches and thousands of children, so I had an idea of what I was after. It was a very ambitious project that took 120 days only for documentation, however, Bitcube handled it all.
We’re now working with them on a monthly retainer that’s 70% for new enhancements or functionality and 30% maintenance.
What is the team composition?
We’ve worked with eight people but have a single point of contact.
How did you come to work with Bitcube?
I have a mentor who is a CMO for one of the top 100 companies in the country. He strongly recommended Bitcube to me.
How much have you invested with them?
We’ve invested between $50,000–$199,999 so far.
What is the status of this engagement?
We started working together in February 2015 and the collaboration is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
About 80% of our customer base use the iOS app or the web portal. The majority of them log in at least once per week. The most recent survey showed that over 75% were satisfied with our service.
How did Bitcube perform from a project management standpoint?
Project management is good. We work through sprints and everything goes through QA on their side. We review the backlog weekly and set priorities as well as test any deliverables. We also do an annual plan where we map out the coming year.
What did you find most impressive about them?
Their customer service and technical capability are brilliant. Furthermore, their prices are competitive.
Are there any areas they could improve?
They went through some growing pains three years ago as they were scaling their business. The project management process I described wasn’t in place when we started, but the experience we have now is completely different. I visit them annually, and I could really see how their business is growing.
Do you have any advice for potential customers?
I strongly recommend them. Before we started the project, I was wondering if they could pull it off and was a bit skeptical. It turned out that they could do everything that they claimed they could. Everything is far better than I expected.
Traffic, load times, and the quality of the code all meet benchmarks. Bitcube manages projects well, and the relationship is strong. They participate in ideation, and the level of trust is high.