What was the scope of their involvement?
Bionic Egg took care of the whole development process and gave me an operating manual for the website. They asked me for sample sites so they could use them to determine what I needed and then guided me in that direction. I was also given the option of building it on WordPress and other platforms, but I chose the former. They set up all the plugins on the site and explained to me why I needed them.
My brand name was different when I initially contacted them, and they suggested a new one. They helped me with my branding process.
What is the team composition?
Mark [Director, Bionic Egg] had a team of people working for him, but he was my only contact. I worked with a photographer from his team who took pictures of my jewelry items.
How did you come to work with Bionic Egg?
I interviewed multiple people and worked with another developer before Bionic Egg, but that person gave me nightmares. I had to fire him because he wasn’t delivering anything I wanted, and I didn’t feel confident in the other companies’ work. They were promising everything, but hadn’t made any e-commerce websites before.
I found Bionic Egg on Yelp and spoke to Mark [Director, Bionic Egg], who actually had experience in this area. I was confident that he would know what he was doing. I also saw him previous work, which looked pretty good.
How much have you invested with them?
The cost of the website, including plugins, was around $10,000. It was reasonable for an e-commerce site, considering that other people were asking for up to $30,000.
What is the status of this engagement?
I first interviewed Mark in April 2017, and although we got back in touch in May or June, the site launch was delayed. I was still waiting for some of the products and new items. Bionic Egg set a two-month timeline, but they finished in less than a month.