Bionic Egg

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Vanessa Skin Care

Describe what your company does in a single sentence.

Our cosmetic company Vanessa Skin Care manufactures and sells vegan organic skin care products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bionic Egg to accomplish?

• Design website
• SEO and Marketing
• Consulting

SOLUTION

How did you find Bionic Egg?

Online Search

Why did you select Bionic Egg over others?

High ratings, Close to my geographic location, Pricing fit our budget, Great culture fit, Good value for cost, Other

What was the size of Bionic Egg’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bionic egg completely designed and developed our ecommerce website. Including product photography, content writing, SEO, marketing, affiliate development, consulting. Deliverables included ecommerce website, Branding Images, Organic SEO Work, marketing strategy, product photography, ongoing customer support and guidance (ecommerce consulting), Social Media Templates, Set Up Instagram Account with Hashtags.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• First page, first position on Google keyword search. Affiliate relationships established. Social media content established. Branding being established. Too early for sales info.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. All objectives and milestones were met on time. Very responsive to our ideas, also helped guide us through unknown variables in setting up and implementing an ecommerce platform. They go above and beyond for their clients. Highest recommendation.

What was your primary form of communication with Bionic Egg?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

The product they've delivered and their customer support are outstanding, especially for the price they charged. Highest recommendation!

Are there any areas for improvement or something Bionic Egg could have done differently?

Not applicable. The work and support was outstanding. Fully satisfied, would highly recommend this company.

BACKGROUND

Please describe your company and your position there.

We are a luxury vegan website that features impactful editorial on the site as well as on the online magazine, and we showcase only superior vegan products on the e-commerce side of the site. We want to educate the end users on veganism, and how we can all benefit from it-not just us, but most of all the animals and the planet. I am an editor at My Vegan World Magazine, and work the back end of the site as well.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bionic Egg, and what were your goals?

We hired Bionic Egg to build out an amazing website that would draw in the end user through factual and incredible editorial and articles, as we build a customer base selling vegan products and offering advertising opportunities for vegan luxury brands.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for the top 10 best web developers in the USA, and Bionic Egg came up as the top 5. What stood out to us was their portfolio, and the designs and design concepts of their projects which were incredible.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The three of us had a meeting of the minds to discuss our dream about the vision of the website, what our objective was and the end goal. Mark's team was incredible in their communication, with the development and layout of the site. They developed an informational WordPress site, that was easy to navigate and very easy to use. They developed a fantastic SEO, and we are truly looking forward to being not just successful but making an impact.

How many people from the vendor's team worked with you, and what were their positions?

I know that Mark has a total of 6 people that work on his team and I am not sure who they all are, but I can say that he's got a strong and outstanding talented group. So fortunate we were to work with us on our new venture!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We don't launch officially until tomorrow, but I do know that we have had a lot of traffic from other countries. We are looking forward to more traffic and to be able to track on google analytics.

Describe their project management style, including communication tools and timeliness.

Outstanding in communication, and timeliness.

What did you find most impressive or unique about this company?

They truly care about the client; they take the time to explain if you have a question and deliver 100%.

Are there any areas for improvement or something they could have done differently?

Not at all! Over-the-moon impressed!

BACKGROUND

Please describe your company and your position there.

I am the Executive Assistant for the CBO and COO of Orange Grove Bio. Orange Grove Bio’s mission is to positively transform patients' quality of life with cancer, autoimmune, and inflammatory diseases by expediting the development of new medical breakthroughs.

We strive to foster a more patient-centric approach to drug development and curative therapies through a collaborative ecosystem that bridges early-stage research and pharmaceutical companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bionic Egg, and what were your goals?

Our website was created when we first started the company five years ago. Since that time, we have grown not only as a company, but as people. We needed a website and brand that portrayed who we are now and put our best foot forward.

We needed a new logo, brand and website that set us apart.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for vendors and did research on each. We met with Bionic Egg and vetted them to ensure they were able to provide us with the quality of service we needed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After our initial meeting to vet them and ensure they could provide us with the service we needed, we had a kick-off meeting to discuss our goals and objectives for the project. From there, Mark and his team provided a timeline for mock-ups and wireframes for our site.

We work as a team page by page to ensure we get the look we want. After the initial iterations, an informal working site was created —content is then updated, and the copy is rewritten as needed.

How many people from the vendor's team worked with you, and what were their positions?

Mark is our main point of contact for this entire project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After presenting our new website and brand to our management team, they were very impressed with our direction. We cannot measure deliverables as we do not sell products, but the outcome they produce is exactly what we're looking for.

Describe their project management style, including communication tools and timeliness.

Mark is constantly in contact with us via email and zoom calls, and we're kept up to date with Trello boards to keep our timeline on track. We had shared folders on Dropbox.

What did you find most impressive or unique about this company?

They support a professional, easy-to-update, and user-friendly site and listen to our wants and needs. They're able to comprehend our requirements able to create the branding that would allow us to stand above the rest in our field. We gave them a tight deadline, and they're still able to deliver their tasks on time.

Are there any areas for improvement or something they could have done differently?

Any issues we bring to their attention are fixed quickly and efficiently.

BACKGROUND

Please describe your company and your position there.

I am a principal at a Real Estate Development firm that owns, manages and develops real property.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bionic Egg, and what were your goals?

We need to create a strong online presence for our firm and hired Bionic Egg to assist with those efforts.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and asked for references from several peers. After shortlisting a few firms we settled on Bionic Egg based on their prior work, job references, quick response time and pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting to discuss our goals and objectives. The key objective for our project was to create a warm and welcoming website which would both introduce our brand to new clients and clearly describe our firms goals and objectives. We decided to host the site on Square Space and Bionic Egg had no issues using that platform.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Mark from Bionic Egg throughout the process as the team lead. In addition Mark was able to pull in other members of his design and copy team as well as required throughout the design process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been very impressed with the newly designed site and have received positive and encouraging feedback from our customers about the same.

Describe their project management style, including communication tools and timeliness.

Mark was amazing with respect to communication and timelines. He was very easy to work with and was extremely responsive throughout the process. We were completely blown away by his through dedication to our project. They made us feel as if we were their only client.

What did you find most impressive or unique about this company?

Bionic Egg was able to solve almost any issue which arose. From design to copy to SEO to marketing, their experience and capabilities were extensive. In addition as mentioned above the individualized attention we received as well as the quick response times really all add up to put Bionic Egg in a category all their own.

Are there any areas for improvement or something they could have done differently?

No - None.

BACKGROUND

Please describe your company and your position there.

I am the owner and creative director at UpcycledNYC. We are online retailer specializing in one of a kind or limited edition upcycled fashion items. We also offer a customization service for private events and retailers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bionic Egg, and what were your goals?

Website development. To introduce our new service and update our home page.

SOLUTION

How did you select Bionic Egg and what were the deciding factors?

He came highly recommended.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial meeting to discuss the goals. We kept in touch periodically and I would be updated and shown the scope of work completed. Every deadline was honored on or before schedule. Once done with the introduction to our new service, we added another project of updating the home page and making it more user friendly. Mission accomplished.

How many people from the Bionic Egg team worked with you, and what were their positions?

Mark Johnson - web developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just launched today so I don't have any genuine feedback yet, but we are very optimistic and hopeful it will improve business.

Describe their project management style, including communication tools and timeliness.

Mark and I worked very well together. He met goals and managed his time and the project extremely well. He was very responsive throughout the whole process and met my every expectation.

What did you find most impressive or unique about this company?

I've found that they are easy to work with and exceeded my expectations on this project. It's far better than what I had expected.

Are there any areas for improvement or something they could have done differently?

I honestly don't have any criticisms. The project flowed seamlessly.

BACKGROUND

Please describe your company and your position there.

I am the founder of an aesthetic surgery practice focusing on facial plastic surgery and rhinoplasty in NYC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bionic Egg, and what were your goals?

I asked Bionic Egg to help my business with rebranding and creating some printed informational/marketing materials. I was specifically looking for a new logo that would suggest high-end quality and a luxury aesthetic.

SOLUTION

How did you select Bionic Egg?

I primarily selected Mark because his portfolio suggested that he had an aesthetic sense in line with my vision for the project. I was hoping that I could basically entrust the project to a design professional rather than have to direct it myself; Mark was excellent in this regard.

Describe the scope of their work in detail, including any steps and the final deliverables.

We initially had in-depth conversations regarding the aesthetic of the practice, the clients we were hoping to appeal to, and reviewed some of my preliminary ideas based on existing branding.

Mark was then able to brainstorm a series of logos based on different ideas and we were able to organically follow a path to the desired outcome. He was open to my preferences and suggestions, but even more critically was able to push the project in the right direction based on his expertise.

There were certainly a few instances where I was glad he didn't follow my suggestions, and it was especially through these experiences that I knew I had picked the right company for this task.

How many people from the Bionic Egg team worked with you, and what were their positions?

I worked directly with Mark Johnson, the founder of Bionic Egg Design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The rebranding has certainly tidied up our online presence and has improved the aesthetic of our website/social media tremendously.

All the printed materials, from business cards to marketing brochures and truly stunning and generate numerous compliments.

Describe their project management style, including communication tools and timeliness.

We had an easy and frequent communication primarily through email, with a few phone calls initially to discuss aesthetic matters in particular.

It was easy to get in touch with Mark and I am very satisfied with the communication aspect of working with Bionic Egg.

What did you find most impressive or unique about this company?

Mark/Bionic Egg is the whole package. From his design aesthetic to his functional knowledge of the industry he is working in, to execution and attention to detail, I could not have been more satisfied with his work. The team's most impressive quality was the personal communication and clear client-focused approach.

Are there any areas for improvement or something they could have done differently?

I can't say that my experience with Bionic Egg was lacking anything.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bionic Egg?

I initially reached out for them to help me with my branding: designing my logo, color scheme, and stationary. After that engagement, I decided I wanted them to help grow my clientele and my service offerings, as well as developing and designing my website.

SOLUTION

What was the scope of their involvement?

Regarding the website, I reached out, and Mark (Founder & Designer) gave me several ideas to choose from as far as the look I was interested in. He’d previously helped with my branding and already had insight into what the site was supposed to look like. Then, however, he did extra research by following and looking at my Instagram and Facebook accounts. He got into my head to know exactly what I wanted, taking the ball and running with it.

He provided different options for the service menu in terms of icons that described our offerings. For example, there’s a little syringe for injectables, and when you click it, you’re taken to a page with more information on the topic.

For the branding, we spoke for a while at the outset so he could get to know my vibe. Then, he helped clarify my initial ideas, turning them into a crisp identity.

What is the team composition?

Mark had a team behind him, but he was the point person.

How did you come to work with Bionic Egg?

I met Mark through an old business partner who I had a production company with. Mark had done some websites for this person.

How much have you invested with them?

We’ve spent around $50,000.

What is the status of this engagement?

We’ve been working together since October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The site has only been live for a week, but we’ve already received 3,000 visits to the site and several appointment sign ups. This has all been without doing any advertising yet.

How did Bionic Egg perform from a project management standpoint?

Mark and I send texts and emails back and forth constantly. They would do whatever was convenient for me.

What did you find most impressive about them?

Bionic Egg has held my hand throughout the entire process. Even though I’m in Los Angeles and he’s in New York City, it feels like he’s right beside me. Clearly, he did his research on social media as his head is fully inside my business, as he had my options already narrowed done to ones he knew I would like before he presented them to me.

Are there any areas they could improve?

Honestly, everything has been awesome. I haven’t built a website myself before so I’m not sure if I’m the best judge, but everything has gone well. Even when I’ve changed my mind and asked them to implement e-commerce capabilities partway through, they’ve handled it.

Do you have any advice for potential customers?

Definitely hire them and don’t look any further. They’re great at figuring out what their customers want. Talk to them about your personality as well so they have a chance to get to know you, your hopes, and your dreams because then they’ll put those in your website.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and president of Ascent Decisions LLC, a coaching and education company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bionic Egg?

We had no web presence, so we needed help with website development.

SOLUTION

What was the scope of their involvement?

Bionic Egg designed and developed our website, helping us from concept to delivery. They built everything from scratch, and the only thing I provided was the content. They recommended the hosting provider and the technologies implemented on the site, including MailChimp. In addition, their team conducted SEO improvements on our site. 

Notably, our site had a contact form. Viewers interested in our services could fill out a form so we could reach out to them. 

What is the team composition?

I worked with Mark (Owner). 

How did you come to work with Bionic Egg?

Someone recommended Bionic Egg to me. I visited their website, and I liked its cleanliness, ease of use, and minimalist style.

How much have you invested with them?

I spent less than $10,000. 

What is the status of this engagement?

We worked together from November 2021–January 2022.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Bionic Egg delivered the website on time and within budget. The site successfully conveyed what we were trying to do — they exceeded my expectations. Our clients were thrilled with our website, and it was even nominated for an award.    

How did Bionic Egg perform from a project management standpoint?

Bionic Egg managed the project exceptionally well. They performed independently, yet they over-delivered. I received a high-quality website without being involved in the process. We communicated through emails and phone calls.

What did you find most impressive about them?

Bionic Egg’s services were cost-effective — their price was significantly less than what other vendors had quoted me. I couldn’t have come up with a better design for the price I paid. 

In addition, Bionic Egg didn’t lock me in the partnership and made me pay a retainer for maintaining the site. They gave me access to the site’s analytics and a guide on modifying the site independently. 

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Make sure to work with Mark. 

BACKGROUND

Introduce your business and what you do there.

I am the co-founder of a real estate brokerage. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bionic Egg?

We needed a company to design us a new website as part of our efforts to simplify and rebrand our corporate identity.

SOLUTION

What was the scope of their involvement?

Bionic Egg designed a website from scratch for us. After we finalized the design, their team developed the site. After the site was finished, Bionic Egg stayed on to complete several more projects for us. 

What is the team composition?

I had one point of contact from Bionic Egg during the project. 

How did you come to work with Bionic Egg?

I did some research on companies and interviewed a number of them. We then sent Bionic Egg an inquiry via their website, and their team responded with an intake form for us to complete. After that, we had a short introduction call. In the end, we hired Bionic Egg because we aligned on vision, pricing, and capabilities. 

What is the status of this engagement?

The project with Bionic Egg was from June–December 2021, but we are still partnering with them. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Bionic Egg successfully delivered a final product that was exactly what we wanted. We’re not a B2C provider, so our metrics are more complicated and I can’t provide them quite yet. However, we’ve received a lot of positive feedback from clients and peers in our industry. 

How did Bionic Egg perform from a project management standpoint?

Bionic Egg was very responsive and their project management was excellent. Generally, we communicated through phone calls, email, Zoom meetings, and Google Meet. 

What did you find most impressive about them?

I was impressed with Bionic Egg’s attention to detail and responsiveness. 

Are there any areas they could improve?

I have nothing for ​​Bionic Egg to improve; they were excellent. 

Do you have any advice for potential customers?

I’d highly recommend Bionic Egg to any company working on a similar project. However, it’s important for clients to provide clear design direction and be respectful of their processes. 

BACKGROUND

Introduce your business and what you do there.

I work as a director, choreographer, and creator for a theatrical production office. We produce theatre events, musicals, and more.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bionic Egg?

We were looking to bring one of our shows into New York, so we needed a website that would serve as a promotion tool. Our goal was to get people to buy tickets and give them access to all the necessary information and important updates about the show.

SOLUTION

What was the scope of their involvement?

Bionic Egg designed the website for a show that we originally performed in Japan. In our first meeting, we shared with them some clips, footage, and photos to give them a better idea of what our show was about. They quickly understood it and presented several ideas and concepts, including a website mockup using their own server, in the following meetings. After the site was set up, we just requested a few minor tweaks and changes, which they implemented quickly as well.

If the pandemic didn’t shut everything down, they would have been our number one choice to go to in setting up our other websites.

What is the team composition?

I worked primarily with Mark (Founder & Designer). 

How did you come to work with Bionic Egg?

They were recommended to us by someone we really trusted. We were impressed with Mark during our first meeting — he understood and grasped the concept quickly, so we hired him right on the spot.

How much have you invested with them?

We spent between $10,000-$20,000.

What is the status of this engagement?

We worked with Bionic Egg on this project from December 2015–July 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their work was really good — they delivered the website faster than we expected and it looked great. As a result, we received a huge amount of positive feedback from our fans, who all said that they really loved the site and how easy it was to navigate.

How did Bionic Egg perform from a project management standpoint?

They were excellent. As mentioned earlier, our site was already up and running even before we agreed on a cutoff date. When communicating, we never had to wait long for them to respond to our emails and phone calls and especially when we requested to have a meeting. Overall, we felt that we were well taken care of since the beginning of the project.

What did you find most impressive about them?

We were really impressed with Mark’s passion for work and speed in delivery. What’s more, his creativity took our project to the next level in terms of quality. He was also smart, kind, and thoughtful — he never made us feel like we weren’t his top priority.

Are there any areas they could improve on?

I can’t think of a single thing that they need to improve on. The entire experience was positive.

Do you have any advice for potential customers?

Make sure to do your work, so the designer can do their work. We were always on the same page with Mark since day one.