Can you share any information that demonstrates the impact that this project has had on your business?
The mobile apps reduced the inspection process time from four days to two hours and have virtually eliminated manual errors.
More broadly, the fact that we've been working with Binaryfolks consistently for such a long period of time on many of our largest and most business-critical projects speaks volumes. Not only do they write top-quality code, but they also dedicate an extraordinary amount of time to understanding the project and our needs in detail before we ever begin. They then offer impressive questions, suggestions, and ideas regarding the most ideal way to approach the problem. Moreover, they never balk at a challenge, which is largely why they have become our primary service provider for technology platform development.
How was project management arranged and how effective was it?
Along with their technical capabilities, their project management and communication methods are well ahead of many of the other big vendors we have worked with, which is a rare and surprising combination. They keep us informed and current on project progress at every stage with regular video updates and periodic Google Hangout or Skype sessions.
They are already available via e-mail nearly 24/7, but they proactively arrange around-the-clock developers and support staff for production issues or serious bugs that could be potential problems, working nights and weekends until the issue is resolved. They put forth the effort necessary in terms of both quality and time to make sure all deadlines are met, and their deeply vested interest in our success makes them feel more like an extended part of our engineering team than just a paid outside vendor.
What did you find most impressive about this company?
Binaryfolks has been outstanding at managing multiple projects at once, providing unmatched flexibility, agility, and scalability. They are responsible for our mobile app and our property search system, as well as five different applications, all of which need to adapt and improve with our ever-evolving product portfolio and business expansion.
They are also fluent in English with the willingness to go the extra mile in order to understand exactly what the customer wants. They grasp the project requirements quickly through interactive discussions and by explaining the up- and downsides to every idea and potential structure we want to build.
Are there any areas for improvement?
Though their team is very qualified and technically sound, the project pipeline can be somewhat lengthy; our projects must be planned well in advance. Other than this, I am quite satisfied with everything Binaryfolks has done for us, and I have no immediate suggestions.