Transforming Great Ideas Into Great Applications

We started our humble beginnings in 2012. At that time, our founder Jyotirmay Samanta (we call him Joe), was working at Google in Silicon Valley.

Because of his close proximity with Silicon Valley entrepreneurs we landed up with few projects for early stage startups to architect, code and launch their SaaS based products with the help of a solid in-house development team back in India.

Response from those first batch of clients were so positive that our clients themselves started referring us to their business peers. That’s how purely from word of mouth we started getting our next round of customers.

In between Joe also moved from Google to Salesforce then to Amazon, collecting technical and business experience from some of the biggest names in the industry. This eventually helped to build world class business and technical practices in our company which fuelled dramatic growth for BinaryFolks in the ensuing years.

Excited with the phenomenal success of the company, Joe came back to join rest of the BinaryFolks team here in India in 2015. Though we started with a couple of startup customers, we now have a full spectrum of customers starting from startup companies all the way to large multinational companies with presences in multiple countries and thousands of people on their payroll.

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2012
Show all +
Kolkata, India
headquarters
  • 1207(12th floor), DLF The Galleria, New town Action Area 1B
    Kolkata, WB 700156
    India

Portfolio

Key clients: 

Though we started our journey with developing products for SaaS based startup companies, right now we have a full spectrum of customers starting from startup companies to all the way very big multi-national companies. Some of them are as big as having offices in 17 different countries and more than 4000 people in their payroll.

Automated Amazon Repricing Browser Extension

Client's requirement :A Boulder (USA) based client wanted BinaryFolks to develop a chrome extension for Amazon sellers which can automate the profit optimization on Amazon by providing an efficient and automated dynamic pricing mechanism and the whole thing should work real-time in amazon sellers page itself. Solution : Running a business for a while made our client realize the meaning of competition and how difficult it is to become the #1 in the niche. So, we developed a chrome extension for Amazon merchants to monetize revenue by reducing their time spent on monitoring competitor prices and by giving them a dynamic pricing strategy. Amazon sellers just need to create customized dynamic pricing rules for each product category, and our extension automatically updates the pricing values in accordance with those settings and dynamic pricing available in the market as well as historical trends. This extension is perfect for the Amazon sellers who want to keep track of pricing for...

Corporate eLearning Platform

Client's requirement : A Dubai based client requested Binaryfolks to develop a portal where corporate employees that completed certification trainings can book exams online to get a complete picture of their understanding of the subject. We were required to automate the refund process whereby, if a candidate appeared and passed an exam, he/she will get a refund and the vendor will get a reimbursement from the corporate house.

 

Solution: BinaryFolks built a portal where corporate employees can register with their company email to search for exams that are relevant to the certification training program they took and register for the exams. The admins can mass import CSV files to the system containing email IDs and names of the candidates, thus pre-approving them of these exams , so that, the candidate can book exams automatically and doesn’t need to wait for the approval. Once, the results are published, they can upload the results to the portal and if they pass the...

Whiteboarding and real-time communication tool

Client's requirement: Our Sydney (Australia) based client wanted a tool that allowed collaboration and teamwork inside and outside classrooms. BinaryFolks was asked to develop an interactive whiteboarding sketch tool that would allow multiple users in a single session to work with each other and follow what each other is doing for improving learning, communication and collaboration.

 

Solution: BinaryFolks developed a real-time collaboration tool that allows both teachers and students to participate in the learning session. Teaches and students can choose from all available sketch shapes and screen share with the help of auto-generated unique URLs to communicate with other session members in real time. We used WebRTC to embed real-time voice and text communications capabilities for higher student engagement and collaboration.

 

Technologies : HTML, CSS, Javascript, HTML5 Canvas, Mozilla TogetherJS

CLIENT'S REQUIREMENT

The client ( San Diego based car dealership company ) wanted to build a car dealership website and ensure that the website is well equipped to help users sell pre-owned cars. One of the main requirement of the client was that the design should be responsive and people must be able to complete the whole car evaluation and transaction process right from their mobile or desktop and even interchangeably in between.

 

SOLUTION

We built a car reselling platform that let users sell their cars and provide a quote based on the car details entered by the user. Also, a switch to mobile option is provided to the users to seamlessly use the evaluation workflow both from mobile and desktop, even they can pick up an unfinished process from a different device exactly where they left it in another device..Once the quote is generated following the various business logic, the users can review the quote and schedule an appointment. A date- time...

CLIENT'S REQUIREMENT

One of our major Real Estate Service Clients in Australia automated their manual inspection, analysis and reporting business to a complete online business process with the help of specialized mobile devices. They wanted us to build a management platform to manage those thousands of IOT / Remote Devices from a centralized command and control center to remotely monitor the in-depth health of the device fleet, manage the process at any level, proactively notify about the problems, execute remote commands, etc.

 

SOLUTION

We developed a Saas based platform to manage thousands of mobile devices from a single dashboard where we can check the active devices, health status of the devices, the connectivity status, disk usage, form status, reports. Also, backups can be initiated, remote commands can be executed and auto uploaded to server, applications can be released etc. This platform not only remotely manages, controls and commands the...

CLIENT'S REQUIREMENT

The client ( San Francisco based professional networking company ) wanted to build a chatbot that can communicate with candidates one-on-one and ask candidates about their experience, answer common questions, and collect all kinds of info and replies to inquiries. The client wanted users with no coding knowledge to be able to create his/her own customised interactive digital chatbot according to his/her requirement.

 

SOLUTION

With the help of this subscription based automated chatbot, employers can collect applications from job seekers, handle employee enquiries etc. thus reducing communication overhead and enhancing overall communications strategy. Users can use in-built templates or can create a fully customised template for their bots. Employers can also download the job responses in the form of excel reports.

 

TECHNOLOGY STACK

Python, Google App Engine, Google NDB, Angular, Webapp2 framework, Jinja...

CLIENT'S REQUIREMENT

The client ( A Norway based company helping businesses with Enterprise Mobility, MDM and wireless networks ) wanted certain devices that were a variant of Android OS and didn’t have Google Mobile Services to be able to update their OS with a reasonable degree of checks and automation. One of the main requirement of the client was to make sure that the upgrade initiates with the confirmation that it will end in a success and leaves behind no “Bricked” devices.

 

SOLUTION

Our application runs in the background on those specialized devices to identify if there is any update available for the OS. Before initiating an upgrade, our app also checks essential health parameters (like, battery percentage etc.) of the device to make sure the non-reversible process like OS upgrade completes with 100% success. As the enterprises are also part of various emergency sectors, this application has the provision to schedule / delay the upgradation...

CLIENT'S REQUIREMENT

The main objective of this client (A canadian Transport integrator) was to create a robust travel management platform that is available 24x7. This gives freedom to potential visitors to book tickets anytime(as most tickets are booked outside working hours) from the comfort of their home and at the same time maximizes sales for the business. Client also wanted to give real time availability status of seats, lot of flexible journey related options and cancellation and refund options.

 

SOLUTION

BinaryFolks developed this platform keeping three user perspectives in mind : Bus owners, administrator’s, and customer’s. This multi tenant application allows admins and bus owners manage destinations, publish transport routes, manage bus schedule, manage seat allocations and track ticket sales. Also, passengers can look up bus availability on specific dates and for specific routes, choose seats, select pickup and drop points and finally...

CLIENT'S REQUIREMENT

The client ( based in Romania running a successful media company ) wanted to develop a large Scale Mass Media sharing and monetization platform. Because of huge volume of data we needed to implement a distributed architecture with multiple servers, functionality specific servers as well as hot swappable media servers. Also, we had to ensure different level of service experience for Free, Paid and Premium users.

 

SOLUTION

Using our application, users can create an account and upload files of all sorts ( text / image / audio / video ), convert video files online according to his/ her choice and share the files via email, social media page or a forum. The files can also be downloaded based on certain subscription criteria. Based on plans they subscribe for, they get different level of storage quota for storing the files, uploading or downloading speed and even different bandwidth for file upload and download. In order to manage an...

CLIENT’S REQUIREMENT

A Denver based enterprise was dealing with multiple marketplaces, vendors and warehouses as part of his dropshipping business and wanted to build a custom versatile software that manages all those in an automated and efficient manner. So, we were required to build a centralized inventory management software to manage all of his orders, inventory, shipping, with the help of an easy to use Dashboard.

 

SOLUTION

Binaryfolks developed an automated software that collects product and pricing information from Amazon and other ecommerce sites along with available quantity and cost from different fulfillment channels like, Hublogix etc. Also, the system is fetching inventory status from different warehouses and updating the database automatically. To monitor the status of the inventories, we provided a dashboard where all the inventory details like min & max selling price, quantity, amazon status(like processed or not)etc. can be seen...

CLIENT'S REQUIREMENT

An Australia based successful online books retailer asked BinaryFolks to develop an online comic book store. The main objective to make a fully-featured web store that delivers an exemplary shopping experience so that shoppers can get to what they want faster and without running into unnecessary complexity that can clog up the path to purchase. The comics are bought as ebooks so, it was necessary that different modes of reading for users were developed. A very special requirement was to develop a mode of reading where every single comic illustration for a page could be individually zoomed and read in sequence just like a movie.

 

SOLUTION

We developed this aesthetically pleasing and easy to navigate online comic book store with advanced filtering so that it’s easy to search for products and purchase them. The comics can be read in single page mode or flip book mode for the best reading experience. The zoom mode, which was...

CLIENT'S REQUIREMENT

A huge amount of data is generated every single moment but it doesn’t provide executives and other decision makers with valuable insights on its own. We were required to help an Indian company make the gathered data interpretable, and then analyzed in real-time to make highly informed decisions quickly.

 

SOLUTION

Our application, based on Google data studio, gathers data about all the links, including youtube, google docs, google sheets, google drive etc. that are visited by clients and then based on the stats, displays dynamic, intuitive and consumable reports in the form of graphs about which part of the world visited the links and how many times. Also, it provides a graph that shows the changes in link visits over chosen date ranges. We can further filter the graph by city. It also provides a pie chart to reveal which part of the world dominates in visiting the links.

 

TECHNOLOGY STACK

Google Data...

CLIENT'S REQUIREMENT

The client ( one of the largest provider of Small Business Administration 504 commercial real estate financing in Northern California ) required a financial calculator app that can provide a gateway to help relieve the stress of financial complications. He wanted us to develop an app that can calculate estimated loan amounts based on user details anytime, anywhere.

 

SOLUTION

We developed an app for quick and easy calculation of loan amount for clients interested in commercial real estate financing. Users need to insert the amount he is willing to spend on acquisition, depreciation etc. and then needs to fill in other details like loan structure and interest rate and the app will provide an instant loan estimate based on various bank and govt parameters picked at real time from the back end. It will also email the detailed estimation and reference to the user, if demanded.

 

TECHNOLOGY STACK

Python, django...

CLIENT'S REQUIREMENT

Being a seller at Amazon, our client understood that negative reviews could potentially damage the prestige, profitability and trustworthiness of their business. The main objective of our client was to contact and communicate with the customers who placed negative reviews for their product on the Amazon review page. But, as there is no way to contact customers as contact information is not displayed on the review pages, he wanted us to build an extension that leverages the deeply buried hidden relation inside Amazon page DOM and reveal the contact information and help identify the customer from the Amazon review page itself.

 

SOLUTION

This is a chrome and firefox browser extension that enables amazon sellers unearth hidden relationship between bad reviews and product orders and allows them to contact their customer directly in a single click of a mouse. To minimize the unauthorized use of the extension, it is only downloadable...

CLIENT'S REQUIREMENT

Here client ( A New York based eLearning company ) was looking to build a multi-faceted and user friendly online test-preparation site which enables students to discover their areas of strength and weakness and work on them. Also, one objective was to mimic different kind of exam (Like SAT, etc.) scenarios and their varying question patterns like interactive questions, multi-part linked questions, MCQ’s, dichotomous questions and essay type questions and the associated time restrictions on such questions.

 

SOLUTION

BinaryFolks developed an online examination website whereby students spread over different schools can choose among finely defined hierarchical questions for different subjects and appear for online examinations and get system evaluated results immediately. They can also submit physical assignments in electronic form. The upper management of the education system can see an auto generated dashboard of how the students...

CLIENT'S REQUIREMENT

One of Australia’s leading pest control and hygiene companies wanted Buyers / Sellers / Agents to meet online, search for their targeted properties and purchase electronic reports for already inspected properties. Additionally they could also request for inspection of their property under various available schemes.

 

SOLUTION

We developed advanced property look up application where users can search for properties by their full or partial address, country, state, zip code, locality name, street name etc. to visually locate their intended property and then can buy reports, if available. If there are no reports of that property, then they can make a request to inspect that property and get a report. To keep legal evidence of acceptance of terms and conditions, the system records user IP address and timestamp along with the order.

 

TECHNOLOGY STACK

IIS, Google analytics, ViewReport, jquery, API(Google Font,...

CLIENT'S REQUIREMENT

The main business requirement of this Singapore based client was to develop a multifaceted online examination website for schools across a large geography. One important feature that the client required was the ability for the management to see auto-generated comparative reports to analyze and monitor individual level, class-level or school level progress in order to get a bird’s eye view of the education system across a large geography. Also, the regular features of a typical online exam system were also required.

 

SOLUTION

Our application enabled adding varieties of question types and categories which could be modified and customised from the backend by the instructors and the admin very easily. We also created the provision to add images and audio clips to the questions to make it more interactive. We added a timer to accustomise the students to the time constraints of real life exam scenarios. Immediately after attempting...

CLIENT'S REQUIREMENT

The client ( B2B company based in Greater Boston Area ) requirement was to build a responsive global domain leasing and buying/selling platform which enables users to buy / sell or lease any vanity domain. He wanted the platform to work as a trusted mediator between buyers and sellers by virtue of managing escrow and commissions.

 

SOLUTION

BinaryFolks simplified and completely digitized the entire buying / selling and leasing process leading to zero paper work, while still fulfilling the regulatory requirements like digital signatures, mandatory information collection etc. It contains advanced search functionality where user can search domains with few regular/simple parameters like category, extension or with various sophisticated and essential parameters like letter combination, specific letter location, length limit etc.

 

TECHNOLOGY STACK

PHP, Laravel, JavaScript, Jquery, API [Gandi, PayPal (Adaptive...

Online Survey Tool

CLIENT'S REQUIREMENT

The client ( UK based marketing company ) wanted to develop a flexible subscription based online survey tool for subscribers so that they can use the platform to increase response rates by reaching out to the target audience faster, conduct market research at a fraction of the usual cost and get real-time results for quick and easy analysis. At the end of the surveys, visual survey reports needed to be displayed so that at a glance, the admins could have a 360 degree view of customer sentiment and look for emerging opportunities to gain useful insights for their respective businesses.

 

SOLUTION

We at BinaryFolks developed an online corporate survey tool to reduce manual intervention, face-to-face involvements and store collected survey data in an intuitive and easy to understand format for future analysis. Thereby, surveyors can easily track and analyze the gathered data and visualize the stats in the form of reports. A...

CLIENT'S REQUIREMENT

The client ( Melbourne based startup company ) was in the need of a collaboration platform for home renovation and new home market for both builders, property developers and designers as well as their clients. His aim was to improve the process of handing over a renovated or newly built property from builders to their clients by taking the whole process online. A centralized dashboard for home maintenance, task and budget management and file storage was the main requirement. He also wanted a hierarchical permission access control so that permissions to perform certain operations are assigned to specific users and data security is ensured.

 

SOLUTION

This multi user content and collaboration platform creates a visual presentation and highlight the key functionalities of the application at a glance with the help of a customised dashboard. Users can upload bulk files and then simply drag and drop the files to the respective toolkits...

CLIENT’S REQUIREMENT:

A Houston based entrepreneur wanted to analyze social media activities for sentiment analysis. He wanted to gather, organize, interpret and then analyze those behavioural data to determine a marketing strategy, improve campaign success, customer service and generate leads. BinaryFolks needed to develop a data visualization platform to track these social media activities in real time and bring actionable insights to the surface by enabling our client to see connections between multi-dimensional data sets and better and efficient ways to interpret those data through the use of heat maps, fever charts, and other rich graphical representations.

 

SOLUTION:

This particular application is used to help users analyse their social media behaviour with intuitive real time graphs / charts. Each and every client has to register and authorize each app individually and then only the activity concerning to that particular app will be tracked....

CLIENT'S REQUIREMENT

This Denmark based client wanted to build an online dating platform that would basically deal with psychological study focused on social behaviour. This application needed to pretty much behave like a survey tool where men and women answers questions about themselves to find out whether they share common interests with others or just to know how compatible they are when it comes to relationships. It also reflects the interpersonal benefits of online dating for each individual.

 

SOLUTION

BinaryFolks developed a bilingual website for psychological study of individual social behaviour of the registered users. In order to yield accurate info about the psychological mindset of the candidates, different surveys are created and relevant questions are assigned to them. We have implemented semi automated course creation and fully automated course delivery mechanism based on different criteria for this application. A calendar interface...

CLIENT'S REQUIREMENT

Our client ( Israel based proud owner of shops in Etsy ) being a shop owner himself in Etsy knew how catastrophic it is to lose data of an online shop in Etsy where there is no option to get back those business data. He wanted us to develop a robust and hassle-free automatic shop backup service with on demand restore options. A very important business requirement was to be able to download the backup files to user’s system in order to ensure that if, owing to any reasons, the shop in Etsy is deactivated or suspended, users with the help of our application, can download a copy of his shop from our application to avoid reinvesting time to recreate the shop from scratch. We also needed to let users restore items they backed up, and revert to the previous version in cases of human errors.

 

SOLUTION

Our application which is an online web service that enables users to backup the full current state of their shop ( listings, privacy...

CLIENT'S REQUIREMENT

The requirement of the client ( London based entertainment firm ) was to build a secure and customisable event management and ticket management platform. The main requirement was to automate the process of online booking so that it can greatly simplify the booking process for both customers and the staff and also boost sales.

 

SOLUTION

This is basically a fully automated portal where customers can choose their options, pick a date and time, pay and book ticket without any human interaction on the business owner’s end. Venue Managers can advertise their ongoing movies, events and shows in this portal along with details like venue, timings, ticket prices etc. Users can see availability, buy tickets of different categories and pricing etc. Social media integration and social media sharing are also important components of this application. We have also built a module for ads management to monetize spaces in this portal.

 ...

Article Syndication Wordpress Plugin

CLIENT'S REQUIREMENT

The client ( Arkansas, USA based content marketing firm ) wanted to develop a wordpress plugin basically for authors so that they could build their own brand with the content and also run campaigns via signing people up for email newsletters. A very important feature of this plugin was granular level advertisement management from the backend.

 

SOLUTION

We developed a wordpress plugin for the authors to submit contents to the website for review by the editors. Once reviewed, the contents are published to the site. The readers of the website can comment on the articles and can also subscribe to their favorite author. Our plugin then integrates with boomtrain (email marketing campaign platform) and updates these subscription lists to boomtrain to make sure email newsletter campaigns are run so that both established and potential fans never miss out on any article by that particular author. We also have a section for advertisement...

Project Management Tool

CLIENT'S REQUIREMENT

An Indian client had a requirement to develop a tool that can essentially be used for project planning, time tracking, resource allocation, communication and collaboration. The main purpose of this tool was to make sure that everyone was connected so that real-time decisions could be made about tasks and their priorities to smoothly and efficiently manage a project.

 

SOLUTION

To handle complex and dynamic projects, we built a very powerful and flexible project management tool which can make the project planning, time management, resource management, communication and collaboration seamless and provide a bird’s eye view of all the moving components and ways to manage them. Our Project management software gives employees a powerful tool to collaborate on projects by discussing and tracking documents, timelines, outstanding work etc. and develops a funnel for communication concerning tasks & projects not only internally, but...

Transport Data Curation Scrapping

CLIENT'S REQUIREMENT

The client ( based in Europe running a successful aggregator business ) wanted to build an advanced scraping software which provides users with a complete integrated travel route from point A to point B based on their predefined preferences. This advanced scraping project had multiple transport agencies hence multiple data source involved and the challenge was to still find the best route stitching travel routes from multiple agencies. There was a lot of security measures like unstructured dom, cross checking user mouse movements, cookie validation etc and we overcame all the challenges to provide the exact software that the client had in mind.

 

SOLUTION

When user inputs data in the metasearch engines to find the desired travel itinerary, we run a script in the background that scrapes all the possible routes and save them in a centralised database. We then aggregate the results into a list of available routes according to either...

Automated Campaign Management Software

CLIENT'S REQUIREMENT

The objective of the client( Australian based marketing company ) was to automate the SMS and email marketing campaigns and engage more time and resources for other core business activities. One very important requirement of this software was to respect client privacy and we had to make sure that messages or emails were not sent to the clients on admin configurable off hours and days.

 

SOLUTION

BinaryFolks developed a system to carry on a continuous process of organizing, segmenting, targeting, and managing multi-channel marketing messages. The software continuously monitors the back-end database of clients and based on the admin configurable business logic it sends out soliciting emails & SMS to clients and enroll them in the service and then automatically follow-up for service appointments. Additionally, to maximize the effectiveness of the campaign and to respect user privacy, the system honors admin configurable holidays...

Wine Marketing Software

CLIENT'S REQUIREMENT

One of the biggest California based established wine merchant company wanted us to build a marketing software to use all relevant data to make automated sales offer to customers. As with manual targeting and marketing, not all inventory gets marketing attention and also it’s very time consuming, they wanted us to use data mining to get an overall idea of their customer behavior and then determine which wines to offer to which customers, thus helping them target campaigns more accurately and efficiently and increase their return on investment.

 

SOLUTION

We used sophisticated data mining techniques to send very targeted offers to premium customers in order to increase conversion rate, capture more customer wallet share, reduce man hours to send automated offer and uncover hidden markets. The mechanism we use is to send the emails in batches to the group of customers until the wine is sold out following a highly sophisticated...

Reporting Tool for Marketing Campaign

CLIENT'S REQUIREMENT

The main objective of this Israeli client was to develop a visual reporting tool for marketing and email campaigns in order to help companies create a marketing strategy that will boost their sales and profits and increase their competitive edge. BinaryFolks had to develop a software to compare statistics and build intuitive reports for multiple marketing campaigns across various websites so that it allows the organizational leaders to access and interpret data to make highly informed decisions about their businesses quickly.

 

SOLUTION

This software collects data / information from Act-on and Octopost and pushes the stats to GeckoFeeder, where one can see different statistics for different campaigns all from one centralized dashboard. We enabled visual data representation on a dashboard where business heads can compare the statistics and reports in the form of visual charts and graphs and take informed decisions about their...

Online Ebook Store

CLIENT'S REQUIREMENT

The client ( San Francisco based online retailer ) wanted to develop an online ebook store that revolutionizes the way users interact with ebooks with flip book reading layer and other digital functionalities. Users can purchase eBooks from anywhere where an Internet connection is available.

 

SOLUTION

BinaryFolks developed a subscription based multi-user application management system with image/audio/video upload functionality, single sign on with various social medias, etc. One very unique function of this application is that budding authors can also write description about his/ her book and upload the manuscript on the store for promotional purposes.

 

TECHNOLOGY STACK

PHP, html, css, joomla, Paypal, HTML5 Based Ebook Reader, Javascript, Jquery, Apache, MooTools, Youtube, AJAX, IFrame

CLIENT'S REQUIREMENT

The requirement of this Enterprise client based in Greater Boston Area was to develop an interactive discussion platform dedicated to controversial topics. It was paramount for our client to attract more visitors to the website and more importantly, retain those visitors. So, he wanted to develop a forum with lots of people all contributing and adding new posts and replies to generate enough content. At the same time he required strong spam fighting and abuse control features as he was aware of the fact that forums are open target for spammers.

 

SOLUTION

BinaryFolks built an interactive discussion platform which is a combination of Wikipedia and the opinion page of Wall Street Journal. This platform lets users form constructive views supported by facts. Users take their time to research and consider their comments before replying and this makes for mostly high-quality discussion. Also, it allows for robust traffic volumes since...

CLIENT'S REQUIREMENT

The client’s ( Vietnam focused shipping company ) objective for building this Shipping management application was to facilitate end-to-end process automation for his logistics company to improve quality, accuracy and precision. Having access to real time freight data and the ability to run reports, he can make better business decisions based on trends and history. Also, he wanted the customer to be empowered to know exactly how much the freight will cost and when the freight will arrive through automatic notifications. One of the main requirements of the client was to keep the aesthetics of the website very minimalistic.

 

SOLUTION

BinaryFolks built a multi lingual shipping management application with corresponding backend functionality to enhance Customer experience and provide sophisticated functionalities like inventory management, automated transportation cost calculation, shipping cost payment, order management, invoice...

CLIENT'S REQUIREMENT

A large real estate services giant wanted to develop a solution to automate indoor and outdoor field inspection for retail and enterprise customers, reduce manual errors and eventually cut down the whole delivery time dramatically without compromising the quality and reliability in the process.

 

SOLUTION

We built a multi layer access controlled field inspection mobile app that several hundred field agents used to inspect indoor and outdoor locations, enter tons of data, draw electronic diagrams, embed photos in the reports, take pictures etc along with their location / date / time stamp etc. and generate reports based on various business logic. The application can store all data locally in absence of internet connectivity and sync with the backend systems when connectivity resumes. It can also rollout minor changes in the app without redeploying the app.

 

TECHNOLOGY STACK

IIS, Google analytics,...

Reviews

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SaaS Dev for Business Reputation Management

"Instead of simply asking us for instructions, they step up and work with us to build requirements..." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

Binaryfolks Pvt. Ltd. is developing software for companies to manage their online reputation. Companies can monitor reviews their customers leave, analyze public sentiment, and manage their response plan.

The Reviewer
 
1-10 Employees
 
San Francsico, California
CEO and Founder, Digital Management Company
 
Verified
The Review
Feedback summary: 

The software is still being developed, but Binaryfolks’ work to this point promises a satisfying delivery. Their robust planning process ensured expectations were set correctly and requirements were understood on all sides. They’re committed to producing an optimized product and engagement.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and founder of two companies. One is a SaaS and the other is a digital marketing service.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Binaryfolks Pvt. Ltd.?

We were looking to develop review management software that brands of all sizes could use to track and analyze their products’ and services’ online reputation. End-customers should also be able to submit reviews via email.

What were your goals for this project?

Our effective, easy-to-use platform would help our clients monitor online reviews, improve customer relations, and capture customer experiences.

SOLUTION

How did you select this vendor?

I heard about BinaryFolks from an associate of mine who had a fantastic experience with them.

Describe the project and the services they provided in detail.

They’re developing our online review management platform that features ad campaign management, review monitoring, sentiment analysis, and response management. Unfortunately, those are all the details I can divulge at this moment.

What was the team composition?

They’ve assigned three developers and a project manager. I have a single point of contact. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business? 

Though we haven’t gone live yet, Binaryfolks has cracked many tough problems we weren’t aware of when the project began. We’re preparing to launch the platform, and they’ve delivered everything they agreed to. Our overall experience has been good so far.

How was project management arranged and how effective was it?

It’s been excellent. Initially, they held long calls to flesh out our project requirements. Then, they prepared a business requirement document. Nothing was assumed or left open to interpretation. We communicate regularly through email and video calls, and they’re flexible in making minor adjustments.

What did you find most impressive about this company?

Instead of simply asking us for instructions, they step up and work with us to build requirements and milestones and deliver them on time and budget. This extends to tasks we bring to them. If they think they have a better idea, they’ll let us know, and we’ll work on it together. Their competitors don’t have their dedication.

Are there any areas for improvement?

No, not really. Whenever we have an issue, they do whatever possible to fix it immediately.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Marketing Automation for Wine Merchant

“BinaryFolks takes full responsibility for their work. They are personally invested in the success of our project.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2016 - Ongoing
Project summary: 

After successfully developing a customized chatbot for a wine merchant’s website, the BinaryFolks team helped implement targeted email marketing campaigns to increase sales and improve internal operations.

The Reviewer
 
51-200 Employees
 
Oakland, California
President, Wine Merchant
 
Verified
The Review
Feedback summary: 

BinaryFolks delivered high-quality results with excellent customer service. The positive engagement led to a lasting partnership. The team’s dedication, communication, and flexibility set the foundation for a smooth collaboration. They're skilled and dynamic, working through problems with ease.

BACKGROUND

Please describe your company and your position there.

I’m the president of a leading web-based wine merchant. We have a 43,000-square-foot retail center in California that offers premium and collectible wines and professional storage services to our global customer base.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BinaryFolks?

We wanted to automate our marketing process, sending targeted offers to our premium customers to increase conversions rates and capture more customer wallet share. We were also looking to reduce the internal resources dedicated to these efforts.

What were your goals for this project?

Before this project, we manually sent tons of email marketing messages each week. Our salespeople were responsible for selecting wines to offer, authoring the email, mining the customer list, scheduling and sending the offer, and handling the responses. It was very time consuming, so we really needed to automate the process to improve our internal operations.

SOLUTION

How did you select this vendor?

We posted our chatbot project on some job exchange websites and requested that vendors submit their proposals. We received several responses and set up a meeting with each candidate. After a few conversations with BinaryFolks, we were confident that they understood our project requirements and were capable of delivering. They finished that specific application, and we were so impressed with the work that we decided to expand the engagement to include additional projects.

Describe the project and the services they provided in detail.

First, BinaryFolks developed a chatbot to improve our outreach efforts. Our clients can use the function to create their own customized interactive chatbot that meets their requirements without having any coding background.

Then, they used data mining techniques to help us determine the ideal profile of a premium customer. We send targeted email batches to those customer groups. BinaryFolks helped us formulate a highly intricate strategy that optimizes our sales volume while making sure we don’t over-communicate with our clients. They continue to support us in these efforts.

What was the team composition?

We have a single point of contact. There are also front- and backed developers involved at all times. Whenever we’re on a tight schedule or the work requires specific expertise, they’ll bring in additional staff. On occasion, I speak with the CEO who is a phenomenal and customer-focused resource.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They wrote high-quality code that translated into a great product. We started working with the BinaryFolks team in 2016, but we still go back to them anytime we need assistance with development. Our commitment to their team speaks to the quality of their work and services. They’re an eager and enthusiastic team with great client rapport. Their flexible and collaborative approach to the partnership enhanced our business quickly and cost-effectively, and we didn’t have to invest in an in-house team.

How was project management arranged and how effective was it?

They knew exactly what they were doing. Their team challenged us to think about our vision and our end goals for the collaboration. Using our provided framework, BinaryFolks prepared a project flow document that identified any gaps in our idea. They were active communicators, sharing their progress and asking questions regularly. At each milestone, they provided a detailed video that recapped their work.

Now in the support phase, the team remains responsive and available. They put in extra time and effort to make sure their work is correct and meets all of our needs. The BinaryFolks team is robust and technically sound. They’re always looking for ways to improve their processes. So far, their work has proved the success of their committed, adaptable, and dynamic approach to each project.

What did you find most impressive about this company?

BinaryFolks takes full responsibility for their work. They are personally invested in the success of our project. When it comes to working with SaaS-based software, their expertise is unparalleled. Their entire team is excellent.

I most appreciate their willingness to adapt to our processes rather than having us adapt to theirs. This speaks to their flexibility and professionalism. Once we successfully completed one project with them, they became our automatic choice for anything related to software development. Commitment, communication, and trust are three of their biggest strengths.

Are there any areas for improvement?

We never had problems with project management, but a process-oriented company may need to set formal tools in place to track the workflow.

5.0
Overall Score Overall, they were great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered the work on time.
  • 5.0 Cost
    Value / within estimates
    They always stayed within our budget.
  • 5.0 Quality
    Service & deliverables
    They exceeded my expectations.
  • 5.0 NPS
    Willing to refer
    I'd be happy to recommend them.

OS Manager for Custom Mobile Devices

"They are highly competent individuals who are experts in their field and can share their knowledge."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2017 - Mar. 2018
Project summary: 

BinaryFolks created an OS manager application on EMDK. It runs in the background, and checks with the user to initiate or re-schedule updates. Users can also downgrade the OS if they wish to.

The Reviewer
 
1-10 Employees
 
Sandefjord, Norway
Marius Iversen
CEO, Nordic Mobility AS
 
Verified
The Review
Feedback summary: 

Deliverables were produced on time. BinaryFolks communicated effectively and saw tasks from multiple points of view. This flexibility allowed them to adapt to small scope changes and quickly master new technologies. They were transparent with their progress and open to feedback.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Nordic Mobility AS. Our company focuses on helping businesses with enterprise mobility, MDM [mobile device management] and wireless networks. We provide cloud services, management services, consulting services, project management and app development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BinaryFolks?

We hired BinaryFolks to build an OS manager for specialized mobile devices used by our enterprise clients across the country.

What were your goals for this project?

We wanted to develop an OS manager application that enables enterprise users of specialized android devices to update their OS with a reasonable degree of checks and automation. These devices are a variant of Android OS and don’t have Google Mobile Services to update their OS like normal Android public users have.

SOLUTION

How did you select this vendor?

We faced a huge challenge when most of the previous companies we went to couldn’t even make the prototype work for us. We posted a project spec on some job exchange sites and I vetted a few companies for this project. BinaryFolks conducted the requirement gathering phase so well, and enriched the process with their valuable suggestions, that after the initial few meetings, it was clear that they had the best vision for our project. Their reliability and technical knowledge stood out amongst others. BinaryFolks communicated very well and responded quickly when we had questions, which ultimately helped us make the decision to go with them.

Can you go into detail about the services they provided and the scope of the project?

BinaryFolks built an application on top of EMDK [enterprise mobility development kit] that runs in the background to identify if there is an update available for the OS. Once the file is detected, the OS manager automatically checks the battery percentage and the device sends a notification to the user stating that there is an update available. Depending on user feedback, it either initiates the update or schedules the update for later. Aside from upgrades, the application also helps downgrade the OS if the user wishes to do so.

What was the team composition?

We had a dedicated project manager and then worked with front– and back–end developers, and a solution architect. Depending on specific need or domain specific knowledge, they brought in additional experts.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Previous vendors were struggling to get a prototype up and running, so I think BinaryFolks helped remove a major roadblock for our business expansion.

How was project management arranged and how effective was it?

They provided all deliverables on time, accommodated small scope changes, and were responsive to issues over the course of the development process. Customer service is especially noteworthy. They communicate effectively and provide more than mere development; they offer proactive suggestions for improvement.

There were never any communication issues. The team sent out video updates after completion of every milestone, and they used screen sharing and emails to collaborate effectively.

What did you find most impressive about this company?

EMDK was a relatively new platform for BinaryFolks. Not only did they pick it up very quickly, but they also achieved good command over the platform and were able to build advanced functionality on top of it. They are highly competent individuals who are experts in their field and can share their knowledge. They’re an extension of my team. They go out of their way to help improve the application and create the best solutions for my business.

BinaryFolks is very flexible and easy to work with. If I had an idea in mind, they would carefully think through the upsides and downsides, from my business point of view, and suggest any improvements in the flow. They met our needs, appreciated our vision, and brought our goals to life. They've taken our inputs and incorporated them in a way which made sense, but also pushed back when it was necessary. Also, they are constantly upgrading their technical skills. This empowers them to stand out from their competition.

Are there any areas where they can improve?

I didn’t feel like we were lagging at any point. BinaryFolks exceeded our expectations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer