What evidence can you share that demonstrates the impact of the engagement?
We already have an MVP, and we’re constantly iterating to optimize the speed. We’ve gotten feedback from our customers, and we’re now working on the system with a project manager and a team of three others from Binariks. It is organic, and things are changing.
We’re in a specific industry with very market-specific demands, and we were pretty surprised by how quickly they understood our whole process and absorbed our demands. I’m still surprised by how quickly these young, fit, and intelligent programmers have been able to adapt our business. That is a strength. I’ve worked with other companies on projects that were often simpler than this one, yet it was more difficult to explain the requirements to them. Binariks has a high level of experience. They have a long-term legacy over our company.
We are really happy with what we have. When I look at our company from where we were last year to where we are now, we have made a huge step forward, and Binariks has been an enormous part of that. Our whole company now depends on the software that they’ve have built. We are not talking about a little webshop or software that we use once a week; their software connects all of our internal employees. We make delivery notes and invoices, and our software connects to our machines, which handle big jobs.
We are satisfied and extremely happy with it. The outcome is what we wanted. Of course, there are always challenges; no one is perfect. However, even when we have a hiccup in the system, the Binariks team is eager to help. You will never find that motivation in the Netherlands or Germany. They will work until there is a solution, even if it’s the evening. There is always a risk in nearshore development, but they have delivered what we expected. It is exactly how we wanted it to be.
How did Binariks perform from a project management standpoint?
I think we have had pretty good cooperation, which also has to do with my own experience, as I’m partly a project manager. In the beginning, we had to search for a good connection. When you have a good idea, then speed is key; you want to go fast. I must say that their project manager told me to slow down, and this was a learning curve for me. They wanted to make the scope complete before we started development. I realized that what they were recommending was better. We needed to first really describe the scope from A to Z, including the correct screens and user stories, and then start the development. Binariks made me realize that the whole process before you start programming is perhaps even more important than the programming itself.
We use Jira, Confluence, and other typical project management software. I receive status updates every week, but I am actually in control of what is going on 24/7 through Jira. We communicate over Skype, where we have a few smaller group chats for more specific areas. We have also visited them several times, which I think is another big benefit.
What did you find most impressive about them?
They really prepare the project from A to Z and then start to develop. It is certainly something different than what I have seen with other companies, which typically start development right away and then have to correct things as they go along. That is something that sets Binariks, in my opinion, apart from other companies I have worked with so far.
Are there any areas they could improve?
I think you can always improve, but considering the overall scope, I think they delivered an exceptional system in a short amount of time. It wasn’t a simple system. When you develop with a nearshore company, you always have to be aware of language differences. Speaking English, which isn’t our native language, took some getting used to. I think that in this case, I learned more from Binariks than they learned from me. I am critical, but they delivered the work exactly how we wanted. They are a flexible company, and I can really recommend them.
Do you have any advice for potential customers?
I always tell people that they really have to give good input to any offsite company and explain exactly what they want. They are much more capable of absorbing your information than you might think. It was impressive how quickly Binariks absorbed the information, including what we wanted as well as what the challenges were. If there is a possibility to visit the company to motivate them and give them the atmosphere of what you are expecting, I think it is advantageous.
When you start the initial development, you don’t have to be an expert, but express interest in technology and what is available in the market; then, your connection with the programmers and the people you are working with will be much stronger. Really co-create with them. When you are looking for a technical company that is capable of checking your legacy and working with a lot of different programming languages, then Binariks is the right company. I have already referred them a few times.