What evidence can you share that demonstrates the impact of the engagement?
My business started from zero. Throughout the engagement, they’ve been instrumental in finding new ways to draw business.
How did The Big Leaf perform from a project management standpoint?
From a project management standpoint, they’re extremely organized and detail-oriented. As I mentioned, Rahi is great with phone calls and following up to emails. While Rahi is very academic, he spoke to me in a language I could understand. He also created milestones and checkpoints to achieve our goals in increments, which we built upon as the engagement went on.
What did you find most impressive about them?
I appreciate Rahi’s approachability and confidence in his abilities. He makes himself available to his clients like they’re his only one. That one-on-one attention is significant during projects like this.
Are there any areas they could improve?
If I thought there was something he could improve upon, I wouldn’t continue working with him. Rahi is pretty comprehensive in his consulting approach.
Do you have any advice for potential customers?
In order for somebody to maximize their time with them, they should have an idea of what they want to do. Clients should have an idea of what numbers or targets they want to hit. Rahi can do a market evaluation that will determine if it’s worth it before spending the money.
A mistake I made was already spending money in different areas before reworking the business plan. The correct methodology would be doing the market validation first and then seeing if the ideas will fit what you’re looking for.