Web and mobile apps for businesses of all sizes

The BHW Group is a turn-key digital product agency that specializes in mobile and web app design and development. Over the past thirteen years, we have built numerous award winning applications, including a 2015 SXSW Innovation Awards Finalist, a 2014 National Association of Government Communications first place winner, and 2017 Golden Stevie. We have been selected as one of the best places to work in Austin each of the past three years, by the Austin Business Journal.

We have worked with over 75 clients to create over 375 web and mobile apps. Over 80% of our clients have worked with us on multiple projects or for multiples years. BHW’ median employee tenure is over six years. All of our work is done in-house by full-time employees. BHW is an agile company that embraces open-source technologies and employs top-of-the-line engineers.

Our team has a diverse knowledge base and is always ready for a new challenge.

 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2005
Show all +
Austin, TX
headquarters
  • 6011 W. Courtyard Dr. STE 410
    Austin, TX 78730
    United States
other locations
  • 2711 North Haskell Suite 550
    Dallas, TX 75204
    United States

Focus

Service lines
  • Mobile App Development
  • Web Development
  • UX/UI Design
Client focus
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
  • Small business (<$10M)
Industry focus
  • Consumer products & services
  • Health Care & Medical
  • Government
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Application platform
BI & big data focus
BI & big data solutions

Portfolio

Key clients: 
Chick-fil-A, Sprinkles Cupcakes, Deloitte, Buxton, The Habit Burger Grill, Taser, The University of Texas, US Airforce, Gemalto, Texas Department of Energy, UT Southwestern Medical School, Texas Department of Transportation, Rush Enterprises, Docket Navigator, The American Association of Nurse Practitioners, CareCycle Management, Printglobe, Forestar, Texas WIC. Learn more: BHW Portfolio
Habit Burger Grill Image

Habit Burger Grill

The Habit Burger Grill is a fast-casual restaurant chain headquartered in Irvine, California. Habit operates over 250 restaurants concentrated on the West and East coasts.


For this project, we quickly determined our aim to joyfully expand when, where, and how first-time and loyal guests are able to interact with The Habit by crafting an in-store and mobile digital experience that extends and adapts to both

where Habit guests are today, and where they will be in the future. We are thoughtful and genuine in how we approach, request permissions from, conditionally upsell, and promote items to our digital guests. We seek to build an ever-increasing trust with these guests and reciprocate with new found utility through location services, streamlined payment methods, fast ordering options, customized experiences, and select limited time offers. We have designed and architected a solution that is built to scale for current and future needs of guests and the greater Habit technical ecosystem.


We are happy to announce that BHW, in partnership with Habit, has designed, developed, and launched an industry-leading mobile ordering app, a world-class in-store ordering kiosk, and a resilient and highly performant fulfillment system that makes these apps possible. Our app and in-store kiosk have considerably increased average check prices over traditional ordering channels while delivering incredibly high conversion metrics, reduced wait times, fantastic App Store reviews, and remarkably high repeat usage rates.


BHW remains highly involved with numerous ongoing and upcoming projects with Habit.

Sprinkles Cupcakes Image

Sprinkles Cupcakes

Sprinkles is the most iconic brand in desserts. Started in Beverly Hills California, and now headquartered in Austin, Sprinkles sophisticated take on dessert is led by their celebrity chef and founder, Candace Nelson. Known by many as a judge on “Cupcake Wars” and “Sugar Rush,” Candace and Sprinkles fired the first shot that started the cupcake revolution. From their brand’s iconic dot, to the cupcake ATM, Sprinkles is one of

the most defined, on-brand, and well-known confectioneries in the US.


In Sprinkles commitment to extend their in-store experience to users around the country, they turned to BHW to help craft a new responsive website powered by a robust content management system (CMS). BHW worked with Sprinkles to understand their brand and goals, collaborating to define a new and elegant content solution. Launched in 2019 the new website aligns Sprinkles online presence with their ever-evolving, ever-expanding, and ever-delighting bakeries.


BHW remains highly involved in numerous ongoing and upcoming Sprinkles digital design and development efforts.

Chick-fil-A Image

Chick-fil-A

Sometimes the things we build create a competitive advantage for our clients and as such can't be shared on our website. The mobile app we built for Chick-fil-a is one such project. We wish we could tell you more, but what we can say is this app is highly polished and has several social features.

 

The project owner at Chick-fil-A had this to say about our work on this project, "[BHW] has been by far been the

best vendor I’ve worked with...Their commitment to excellence and going the second mile is noteworthy."
Buxton - LSMX Image

Buxton - LSMX

Buxton’s flagship mobile retail app, LSMX, enables individual franchises to quickly identify new customers and target them via a wide array of marketing channels. Through this app, customers can create advertisement campaigns by selecting their desired channels, setting their budgets, and designing their own ads. The entire process is optimized for busy owner-operators, taking less than 5 minutes to build a targeted physical

and digital ad campaign. LSMX is capable of creating, ordering, and monitoring Facebook ads, Google Search ads, banner ads, email campaigns, and direct mail. Building on Buxton’s extensive advertising network, LSMX users create and order these products through the app, without creating accounts and relationships with channel partners. The app takes care of all required integrations, ordering, fulfillment, and complexity.
UTSW - Medical School Image

UTSW - Medical School

When UTSW decided to update, improve, and expand their portfolio of web and mobile applications, they turned to BHW. Since that decision, BHW has worked with UTSW’s leading doctors and research scientists to create 5 unique web and mobile apps that help MS patients and their families assess their symptoms, monitor their health, and research treatment options. These applications combine to create a platform that is improving the

treatment and quality of life for MS patients.
Veritas Advantage Image

Veritas Advantage

Veritas Advantage is a revolutionary medical cost analytics platform that is transforming the way hospitals buy their supplies and medical devices. In partnership with Veritas, BHW created a mobile app that helps hospitals save tens of thousands of dollars every month. The VA historical and comparative pricing tool is powered by purchase histories containing more than 17 billion dollars in transactions covering over 1 million

unique products. BHW analyzed and enriched these data sources to create a reliable and searchable database providing a wealth of knowledge to hospital purchasers and executives. The VA mobile app enables users to quickly search for their products and see how their current prices compare to local and national averages. Armed with this information, hospitals can make more informed decisions on their purchases and track their performance over time.


BHW was responsible for all mobile app design and development, all data processing, all backend and API development, and continues to provide these services in all ongoing VA development efforts.

Docket Navigator Image

Docket Navigator

Docket Navigator is the undisputed industry leader in structured data analysis of legal filings in the United States. Compass by Docket Navigator is the ultimate analytical research tool for patent, copyright, trademark, and antitrust lawyers. This powerful, responsive, and highly advanced search engine is utilized by 88% of the Am Law 100 firms. Compass enables teams to collaboratively review the most detailed, accurate, and

comprehensive litigation database in existence.


BHW is very proud to have built the entire data analysis and visualization front-end of this application. We have worked closely with Docket’s internal team to create this highly polished and incredibly powerful responsive web application.


CareCycle Navigator Image

CareCycle Navigator

The CareCycle Navigator is a 2015 SXSW Interactive Innovation Awards finalist. This responsive web application allows for remote clinicians to effectively and efficiently monitor high-risk patients. The system receives real-time vital data and prioritizes patients based on their daily risk levels. The platform utilizes historical, demographic, and vital data to ensure each patient is monitored in the correct context and

evaluated thoroughly. Patients monitored through this coordinated care solution, have a re-hospitalization rate of 4.5%, compared to the 28% national average of this patient demographic.
University of Texas - PMCP Image

University of Texas - PMCP

UT PMCP (Project Management Certificate Program) is an online course for the University of Texas at Austin designed to provide students with the knowledge, skills, and tools to successfully manage projects and project teams. Each page in this responsive web application was created with a custom authoring tool that lets content creators combine modular widgets in unique ways. Each widget is fully responsive and many include fun

animations to keep students engaged. The system records students advancement through the course and presents them with a dashboard and course content tailored to match their progress.
BallisticsArc Image

BallisticsArc

BallisticsARC combines the proven JBM Ballistics engine with Google Maps and onsite weather sampling to provide a complete long range solution. This program offers the user the ability to plan on or off-site range cards with immediate ballistic solutions. In addition, the user is able to save and load these range cards for use at their convenience.

BallisticsARC has a codebase spanning high-level platform-independent

javascript with React Native down to native C code invoked from Java via JNI.
TxDoT - Roadcents Image

TxDoT - Roadcents

Roadcents lets you track vehicle maintenance and learn ways to reduce vehicle emissions and save money by driving smart and maintaining your vehicle. Features include: annual fuel cost calculator for your vehicle, maintenance log, maintenance reminders, safety tips, and safety checklists.

Roadcents is a single page web application that has also been packaged using Cordova for mobile platforms. The application is

responsive and can be used in both English and Spanish. The app utilizes several third-party APIs to provide relevent information to car owners.
American Association of Nurse Practitioners  Image

American Association of Nurse Practitioners

The conference app was used by attendees of the American Association of Nurse Practitioners (AANP) 2015 National Conference. The 6,000 attendees were able to view their schedules, download handouts, and evaluate speakers. The app also utilizes interior mapping software to help conference attendees find their next session. The system is optimized to use as little network bandwidth as possible due to the limited Wi-Fi

availability of the hosting conference centers.

Reviews

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Mobile App & Backend Dev for Fast Casual Restaurant Chain

"They’re extremely talented, but they always listen to us and fulfill our requests."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Feb. 2018 - Ongoing
Project summary: 

The BHW Group built a mobile ordering app in React Native for a restaurant chain. The project has grown to include an in-store kiosk, a backend, web ordering features, and third-party delivery integration.

The Reviewer
 
1001-10,000 Employees
 
Irvine, California
Mike Repetti
Chief Information Officer, The Habit Burger Grill
 
Verified
The Review
Feedback summary: 

The app has a 4.8-rating on both Android and iOS app stores along with a 30% retention rate and a high opt-in rate for location tracking and email marketing. The BHW Group reliably delivers high-quality, scalable development and UI design work, leading to a long-term partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CIO for The Habit Burger Grill. We run about 275 fast casual restaurant locations in 13 states and internationally.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The BHW Group?

To address the convenience economy, we hired The BHW Group to build our company a mobile app for on-the-go ordering. 

SOLUTION

What was the scope of their involvement?

The BHW Group first developed a proprietary app in React Native for Android and iOS devices. By using React Native, we had one basic codebase that The BHW Group could tweak to the two platforms. 

The app allows users to order whenever and wherever they want and includes an estimated time for an order to be ready. However, we weren’t prepared to offer a loyalty program right away. The BHW Group brainstormed with us ways to encourage users to try and keep using the app. We settled on making it easy for guests to customize their orders and make a repeat order in fewer than three clicks. We also hoped to use the app to track food readiness for guests.

The BHW Group also worked closely with our marketing team to test different offers in different locations based on users’ IP addresses. They helped us with placement and organizing information on the App Store and Google Play store.

We built the mobile app with scalability in mind. We knew we wanted to add more features and functionalities as time went on. The scope of the collaboration has since expanded to include a kiosk, a new backend infrastructure, web ordering, and integration with third-party delivery companies like Postmates, DoorDash, and UberEats. What started as a mobile app development project has grown into a digital transformation.

What is the team composition?

We primarily work with their head of product, head of engineering, and head of UI. They also have another 6–8 people working behind the scenes. 

How did you come to work with The BHW Group?

We did an RFP and reached out to 10 companies that we found through recommendations or our research. After an initial phone screening, we met with four teams in person. We could tell from phone screening that The BHW Group was thoughtful and collaborative. They were somebody we really wanted to work with.

What is the status of this engagement?

The project started in February 2018 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since we’re a publicly-traded company, we can’t share numbers publicly. Our average app store rating is 4.8 out of 5 stars, and our repeat business is over 30%—both are excellent signs for our industry. The app’s UI is thoughtfully designed to upsell customers and encourage them to opt into our email marketing program and location tracking. As a result, the app’s opt-in rate is higher than on any other platform we use. We continue to work with The BHW Group to expand on our current projects. 

How did The BHW Group perform from a project management standpoint?

The BHW Group has integrated well alongside our app development team—they took on the mobile app and UI design work while our side built a lot of the backend. Since the systems need to communicate, our process has to be collaborative. 

We work together over Slack channels, toolsets, Trello boards, and daily and weekly update calls depending on the project’s phase. The BHW Group’s team works well not only with technical folks but also with our marketing team when I can’t be a liaison. 

What did you find most impressive about them?

The BHW Group’s sense of collaboration and thoughtfulness really stand out to me. They’re extremely talented, but they always listen to us and fulfill our requests. They don’t insist on their way of doing things or try to convince us out of ideas unless they really think it would be unproductive to carry out. As the scope has grown massively, they also have done a great job in building in scalability from the get-go. We don’t have to rebuild from the ground up to add new functionalities and integrations.

Are there any areas they could improve?

The BHW Group had little to no experience in the restaurant industry before going in. However, that turned out to be a plus for us—they weren’t bogged down by the traditional way of doing things. After a little early education, we worked together smoothly. I don't have anything negative to say about them. 

Any advice for potential customers?

Reach out to The BHW Group for a conversation—you'll see for yourself very quickly whether they're the right fit for you. 

5.0
Overall Score I really enjoy working with these guys a lot, and I hope to see their continued success.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’ve thrown a lot at The BHW Group, but even as the scope’s expanded, we’ve hit every milestone along the way.
  • 5.0 Cost
    Value / within estimates
    The BHW Group offers middle-of-the-road pricing, but they’re well worth the cost. They also saved us time and money by developing in React Native.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've recommended someone to The BHW Group who ended up working with their team.

App Development for App Company

"They maintained efficient, casual methods of connecting with stakeholders."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 – Jan. 2019
Project summary: 

The BHW Group developed a cross-platform app. They trained stakeholders on how to add the platform to the App Store and Google Play.

The Reviewer
 
1 - 10 Employees
 
Gainesville, Florida
Jonathan Roberts
President, Nomad Innovations, LLC
 
Verified
The Review
Feedback summary: 

Platform users have praised the solution. The appearance and accessibility of the app have exceeded initial goals. Customers can expect a seamless partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Nomad Innovations, LLC, an app company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The BHW Group?

I hired the team to produce a professional app from scratch that would run smoothly on both Apple and Android platforms. The app would be aesthetically pleasing with clean operations and an intuitive user interface. I also had a heavy list of feature requirements for the app.

SOLUTION

What was the scope of their involvement?

I gave them basic ideas and drawings of what I had in mind, and the project evolved from there. They built a cross-platform app for an audience of law enforcement, the military, and long-range shooters.

Throughout the development, the team helped us beta test it to ensure it would be functional before we launched it. They found and resolved a few small errors. They also provided training on how to post the app to the App Store and Google Play.

What is the team composition?

I worked with no more than three team members. I had contact with one specialist who performed the majority of the development, and I was also connected with the project leader.

How did you come to work with The BHW Group?

My friend owns an excellent app with a great UX in the same industry. I talked with him about my goals, and he recommended The BHW Group.

How much have you invested with them?

We invested $15,000 for the initial launch. After the app launched, we paid them to perform updates.

What is the status of this engagement?

We began development in September of 2018, and we launched the app in January of 2019. They provide ongoing support. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received an incredible response from users. The solution exceeded our initial goals.

How did The BHW Group perform from a project management standpoint?

I collaborated with developers and the project manager via email or text. They maintained efficient, casual methods of connecting with stakeholders.

What did you find most impressive about them?

I appreciated their excellent communication style. 

Are there any areas they could improve?

I had a very smooth experience with my project.

Do you have any advice for potential customers?

Future clients should clearly outline their goals, including the timeline and budget. When I did this, it allowed The BHW Group to understand my expectations. There were a few minor miscommunication issues, but the team resolved them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Supply Chain Solutions Company

"They’re excellent problem-solvers, and they’ve approached every phase of the project in a very proactive manner."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jun. 2018 - Ongoing
Project summary: 

The BHW Group developed a mobile app for Android and iOS devices. The team built many features and implementations, including a barcode scanner. They also provide technical support to users of the app.

The Reviewer
 
1-10 Employees
 
Lake Charles, Louisiana
Ken Husted
COO, Veritas Advantage
 
Verified
The Review
Feedback summary: 

The BHW Group delivered a stable and functional product that has performed well in user testing. The team has impressed with their ability to grasp the industry context of the app, and they respond to issues in a timely manner. Customers can expect a high level of professionalism and collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Veritas Advantage. We offer a supply chain solution that helps hospitals reduce the amount they spend on medical devices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The BHW Group?

We were looking to build an app that could take purchase history data from hospitals and map it back to the FDA’s Global Unique Device Identification Database. Users would be able to see cost averages for medical devices, and then negotiate prices based on that data. The app would also provide a platform for hospitals to communicate with medical device representatives in real time.

SOLUTION

What was the scope of their involvement?

We began the project with some initial meetings to explain the context of our business challenge. Their team was able to apply this information quickly, partly due to their experience with health care technology.

My partner and I designed and outlined the app, and The BHW Group built out features based on our designs. Their team also implemented useful plug-ins for the platform, including a barcode reader. The app is available for download on iOS and Android devices, and we’re currently working on moving it to a cloud-based infrastructure.

Aside from development work, The BHW Group also provides technical support and customer service to our users.

What is the team composition?

Their team consists of several developers and designers, and Paul (Partner, The BHW Group) serves as our primary point of contact.  

How did you come to work with The BHW Group?

We researched and interviewed development companies in Texas, and ended up speaking with The BHW Group as part of this process. We chose them because of their ability to understand and absorb information, which was evident from the first phone call.

How much have you invested with them?

We’ve spent over $300,000 on this project.  

What is the status of this engagement?

We started working with them in June 2018, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve conducted field tests with our app, and so far, it has performed flawlessly. We’ve also received positive feedback from colleagues regarding the product.

How did The BHW Group perform from a project management standpoint?

They’ve been very flexible and understanding, especially in regards to our requirements. Overall, their ability to complete tasks on time has been outstanding.

What did you find most impressive about them?

They’re excellent problem-solvers, and they’ve approached every phase of the project in a very proactive manner. They’ve also been very patient in their communication with our team. I’ve been particularly impressed with their ability to retain industry-specific details about our project.

Are there any areas they could improve?

I don’t have any suggestions in terms of changes they should be making. I’ve been completely satisfied with our partnership. We have a very close working relationship with their team.

Do you have any advice for potential customers?

It’s essential, especially for people in non-technical roles, to clearly articulate their goals and vision for a project. This will make any development process run efficiently.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Tire Company

"Their team gave us tremendous support and technical assistance throughout the project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2017 - May 2018
Project summary: 

Using provided designs, The BHW Group developed a mobile app for iOS and Android to replace an outdated version. They delivered several iterations for review and testing prior to an official launch.

The Reviewer
 
1,001-5,000 Employees
 
Wilkes-Barre, Pennsylvania
Colleen Carter
Director of Marketing, McCarthy Tire Service
 
Verified
The Review
Feedback summary: 

The completed application features impressive functionality, and the graphic design aligns with the overall brand strategy. The BHW Group capably followed the statement of work and featured a strong desire to accomplish project goals. Future clients can expect a professional project management team.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the director of marketing at McCarthy Tire Service. We offer commercial tires and tire services, mechanical services, and roadside assistance for commercial trucks; tire sales and services for earthmover and industrial vehicles; and complete automotive services for passenger cars and light trucks. We are the sixth largest commercial tire dealer in the US.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The BHW Group?

We hired The BHW Group to develop a mobile application that would replace our existing one, which was several years old and no longer functioned properly with current mobile devices.

What were your goals for this project?

We wanted a new mobile app that would allow our customers to find our service locations, learn more about our services, view current specials, and quickly visit our website.

SOLUTION

How did you select this vendor?

Early in 2017, we conducted an extensive search for mobile application developers. That search was not successful. In August 2017, we renewed the search and found Clutch.co., which provided a comprehensive list of firms to review. We narrowed our preferred agencies to a group of five after looking through case studies of projects for apps with similar functionality. We invited each firm to submit a summary of qualifications and a proposal for the project. We selected The BHW Group because they gave a very professional proposal that addressed our project scope. The price quote was within our budgetary constraints, and we felt comfortable working with them. Our CFO made the final decision.

Describe the project in detail.

I provided an initial scope of work and outlined the deliverables for the project. Our project manager and I held some initial discovery meetings. The statement of work was fairly straightforward. According to the timeframe, their team produced initial wireframes that we later discussed during a phone meeting. Based on my input, they adjusted the design and moved to the next phase. Our company and our ad agency provided graphic guidelines and imagery for the BHW team to use. We reviewed first and second proofs, and The BHW Group eventually sent us a test app for review. Our team, including our ownership and executive management team, all reviewed the app. I forwarded their suggestions to The BHW Group for other changes. Once the app went live, the BHW team was readily available for any of our questions. They also trained us on the use of the dashboard for the app. They developed the app for iOS and Android.

What was the team composition?

We worked directly with Paul (Partner, The BHW Group). However, a full team of developers also worked on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our new app is excellent. We are impressed with the functionality. Our management team uses the Find Your Store mapping function on a daily basis. The graphic design fits perfectly into our overall brand strategy.

How effective was the workflow between your team and theirs?

The BHW Group was great to work with, notably Paul. Our communication was always hassle-free and timely. We received regular updates, and he was always available to answer any question.

What did you find most impressive about this company?

They are professional and easy to work with. They provided their initial proposal promptly, and they followed through on all of their tasks according to the statement of work schedule. This experience was our first time working with a mobile app developer. Their team gave us tremendous support and technical assistance throughout the project. They were committed to the success of the project. The app's prospective launch came during a busy time for our organization, which slowed down our review of the app. The BHW Group was understanding and flexible, which gave us the time to vet the app before it went live.

Are there any areas for improvement?

No, it was a smooth project from beginning to end. We highly recommend The BHW Group.

5.0
Overall Score They are a great company to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They outlined a schedule and adhered to it.
  • 5.0 Cost
    Value / within estimates
    Mobile app development is expensive, but the cost was worth it.
  • 5.0 Quality
    Service & deliverables
    They are a very professional firm with a commitment to a high-quality product.
  • 5.0 NPS
    Willing to refer
    I would highly recommend them.

Wireframe Dev for Fundraising Demo

"The quality of work, professionalism, communication, and ability to stay on schedule and deliver were outstanding." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Mar. 2017
Project summary: 

The BHW Group built wireframes to be used in a click-through demo for fundraising. They designed and developed graphics for different pages within the app, as well as for various features.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Michael Murphy
CEO, Rally for Safety
 
Verified
The Review
Feedback summary: 

The final wireframes far surpassed initial expectations and requirements. The BHW Group proved to be a consistent communicator and dedicated partner, remaining available after the engagement officially ended. Their professionalism and ability to deliver what’s asked for sets them apart.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Rally for Safety. We offer a mobile app and Bluetooth wearable that sends SOS alerts to friends and family, 911, and other members on the Rally app when a user is in trouble.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The BHW Group?

We needed someone to design and develop our mobile app wireframes.

What were your goals for this project?

We wanted a complete set of app and feature wireframes to make a click-through demo with.

SOLUTION

How did you select this vendor?

I interviewed at least 10 software companies. BHW was the most professional and passionate of them all. It was an easy decision.

Describe the project in detail.

BHW created a wireframe graphic for every page in the app, from the sign-up page all the way to the user receiving aid and sending an “all-clear” message. We didn't have the funds to build out an MVP, so the wireframes were critical to moving us forward.

What was the team composition?

Paul (Partner, BHW Group), was our project manager, but we also worked with other members of their team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

BHW finished the wireframes and click-through graphics on time and exceeded our expectations tenfold. They updated us frequently throughout the process and produced amazing results. The demo helped us do some great friends and family fundraising and gear up for our upcoming launch. Hopefully, this will lead to further investment.

How effective was the workflow between your team and theirs?

Our project manager, as well as the entire team, was amazing with communication and continued to be so after the project ended. I can talk all day about how professional they were with us.

What did you find most impressive about this company?

The quality of work, professionalism, communication, and ability to stay on schedule and deliver were outstanding. I can’t choose just one of those.

When I say their team is behind us, I mean it in every sense. We don’t have an active project with them right now, but it still feels as if we have their full support. They have such great passion for their work.

Are there any areas for improvement?

I can't think of a single way for them to improve. They've been the best group of people we’ve dealt with as a company.

5.0
Overall Score They are the best company we've ever worked with. Their professionalism, quality, price, and passion are unmatched.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They had great communication and constantly adjusted to my schedule.
  • 5.0 Cost
    Value / within estimates
    BHW is amazingly competitive for their quality. They should charge more.
  • 5.0 Quality
    Service & deliverables
    Their quality speaks for itself. They build amazing software with a beautiful design.
  • 5.0 NPS
    Willing to refer
    I work out of Capital Factory Austin and recommend them to every startup looking for software.

Multi-Project Development for Agriculture Software Company

“BHW consistently follows through on their promises.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2017 - Ongoing
Project summary: 

The BHW Group assists with frontend and backend development for agriculture software and mobile apps. They also provide consultancy on web design and development.

The Reviewer
 
11-50 Employees
 
Avondale, Arizona
Rebecca Armenta
Product Manager, Agrarian Labs, LLC
 
Verified
The Review
Feedback summary: 

Whether they are offering design tips or developing an energy efficient mobile app, BHW has a solution for any problem that comes their way. Their team consists of highly-confident engineers with a work ethic to match.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Leaf is a tech company that specializes in agronomic software. As the product manager, my responsibilities are to drive development and to discover and resolve customer issues.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The BHW Group?

Some of our projects require a larger development team than we have in-house, so we searched for a company that could operate as an extension of our team to assist with projects we can't handle ourselves.

SOLUTION

What was the scope of their involvement?

Most of our projects with BHW involve frontend and backend development, but they also review our wireframes and provide general design consultancy. One of our first collaborations entailed implementing React on the frontend to initialize accounts and manage assets. From the end user’s perspective, farm and personnel assets appear categorically on the app. They developed the app's backend with Go. We plan to build a similar Android app within the next month.

What is the team composition?

Their two partners act as our main points of contact.

How did you come to work with The BHW Group?

Our head of engineering met one of their partners at a networking event and was thoroughly impressed by their confidence and expertise in software development. Their positive interaction influenced our decision to work with them.

How much have you invested with them?

We’ve spent nearly $100,000 working on various projects with BHW.

What is the status of this engagement?

We established our ongoing partnership with BHW in April 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We developed a GPS-dependent app that requires users to store their devices inside tractors for extended periods of time. Exposure to extreme temperatures and high energy usage overheats the devices, so we asked BHW to make the app more energy-efficient without sacrificing its functionality. They're still testing the app, but energy usage has already decreased by 30% while in use; energy usage dropped by 60% while on standby mode.

How did BHW Group perform from a project management standpoint?

I act as the project manager, so we only expect them to provide the hours their engineers are available. Slack, Jira and Google Hangout are our primary methods of communication, but we make an effort to meet in-person at least once a month.

What did you find most impressive about them?

BHW is confident their team members, which is incredibly comforting for us. If their junior developers are experiencing issues, their senior staff members are intimately involved with the project and can jump in if necessary. Agencies that I've worked with in the past oversold the quality of their services, but BHW consistently follows through on their promises.

Are there any areas they could improve?

Their proximity to our office is outside of their control, but it would be nice to meet with them in-person more often.

Do you have any advice for potential customers?

Plan well and articulate your expectations at the beginning of the project to avoid confusion later in the project. Put everything in writing, and they will follow your instructions word for word.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Design & Development of Custom Web Application

"The BHW Group's leadership and talented developers separate them from the competition."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2016 - Ongoing
Project summary: 

The BHW Group assists with a range of software development projects, including an innovative web application. They provide full-stack development, UI/UX design, and QA. 

The Reviewer
 
51-200 Employees
 
Fort Worth, Texas
Lead Developer, Business Services Company
 
Verified
The Review
Feedback summary: 

The BHW Group has been successful in bringing a state-of-the-art software solution to market. Their skilled developers and meticulous project managers keep up with the internal team's intense pace. They always respond promptly and deliver exceptional results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We help companies across many industries understand their customers. By giving them the answers they need to grow, we enable our clients to make the best possible real estate, marketing, and operations decisions. I am the lead developer for our local store marketing solution.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The BHW Group?

The BHW Group has been fundamental in the development and design of our local store marketing solution. In addition, we have used their developers to support other software solutions and back office initiatives.

What were your goals for this project?

We wanted to design and develop a cutting-edge web application to satisfy our business objectives, with an emphasis on time to market.

SOLUTION

How did you select this vendor?

This project is a high priority, requiring rapid development and deployment. We interviewed several vendors for this role, and The BHW Group was up to the task.

Can you go into detail about the services they provided and the scope of the project?

They have helped our internal engineering department design, develop, and deploy a software solution for our clients. With their help, we established the systems and processes necessary to manage and grow this new product and team.

What was the team composition?

At its peak, the team consisted of five full-stack developers, several UI/UX designers, and multiple QA engineers. They also provide project managers and stakeholders, along with several supporting members in customer support and operations.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our executive leadership works directly with The BHW Group and considers them an integral part of the success of the product. We continue to work and have a very positive relationship with them.

How was project management arranged and how effective was it?

Their project management is great; they're resourceful and thorough.

What did you find most impressive about this company?

The BHW Group's leadership and talented developers separate them from the competition. Our company is a challenging and fast-paced, always pushing the limit of what can be achieved. Most vendors cannot maintain that pace.

Are there any areas where they can improve?

Our expectations demand that they continue to deliver at the highest possible level of quality. I would like them to continue improving their endurance and stamina. We need them to stay in great shape!

5.0
Overall Score You would be hard-pressed to do better than The BHW Group.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They are always flexible, punctual, and reliable.
  • 4.0 Cost
    Value / within estimates
    Their cost is competitive, and you get what you pay for.
  • 5.0 Quality
    Service & deliverables
    They offer top-notch development talent.
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Medical Management Platform

“Their level of communication is tremendous. They're very prompt when answering any questions.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2016 - Ongoing
Project summary: 

BHW designed and developed a management platform for both iOS and Android. They built different versions of the app for patients and providers, as well as an iPad-only iteration for hospitals.

The Reviewer
 
1-10 Employees
 
Tampa, Florida
Co-Founder, Medical Platform
 
Verified
The Review
Feedback summary: 

While only recently launching on The App Store, the products BHW delivered are steadily gaining users. Initial feedback has far exceeded project expectations. They remain organized throughout development and offer a personable approach. They provide ongoing developments as the platform evolves.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a medical management platform. We’re developing a software-suite of applications that function as convenience tools for medical patients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The BHW Group?

We needed to engage a mobile app development firm to help create our software.

SOLUTION

What was the scope of their involvement?

We hired BHW to design and develop various aspects of our software. They were willing to work with us and take our initial wireframes to the next level. Their open mindset and valuable input allowed us to further refine our app’s mock-ups. Then, they designed our logo. With a more defined vision, we continued to partner with BHW and develop the mobile apps for iOS and Android. The apps are live on The App Store and we’re currently in the early rollout phrase.

The main app enables medical patients to organize their health care provider information, set appointment reminders, and take notes to keep themselves organized. The patient app is free, but they also helped us a build a subscription-based app that targets healthcare providers. This app allows providers to broadcast their live wait times to mitigate patient frustrations and drive client satisfaction. The app also supports a web-portal admin system so providers can access information that way.

We also utilize a subscription model to sell an iPad-only version of the app to hospital. This system communicates with the free patient build so that surgical teams can provide real-time updates to patient’s families during lengthy procedures.

What is the team composition?

We often work directly with a project manager, a lead designer, and a lead developer. Beyond that, a team of designers and developers work on the project and we speak with them intermittently.

How did you come to work with The BHW Group?

We worked with several international companies in the past, but they didn’t meet our standards. We considered both local firms and companies from other areas. Eventually, we decided BHW would be the best fit.

What is the status of this engagement?

We started working together in June 2016. The project is complete, but they’ll be providing ongoing developments.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don't have exact statistics at this time, but the user base is growing daily. We only recently launched and started marketing the product. The reception from patient and physician communities has been overwhelming. The app generally receives positive feedback.

How did The BHW Group perform from a project management standpoint?

We’ve met with BHW in person, but primarily communicate through email and keep an open dialogue. We used InVision to work on designs together. They stay organized throughout the various stages of development.

What did you find most impressive about them?

Their level of communication is tremendous. They're very prompt when answering any questions. We established a close relationship with them, so working together is easy. We're fairly detail-oriented customers, but they never act like we’re overburdening them in any way.

Are there any areas they could improve?

I don’t have suggestions regarding our specific project. It’d be great if they grow bigger, thus creating more development resources.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met all expectations.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

React Native Mobile App Dev for Mapping Widget

“BHW's work has dramatically improved the performance of our previous mobile app offering.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. - Dec. 2017
Project summary: 

BHW migrated a mobile app stack from Cordova to React Native, incorporating design iterations and custom features such as location-based messaging. They continue to maintain the platform.

The Reviewer
 
1-10 Employees
 
Austin, Texas
Erich Dahlke
Co-Founder, Visit Widget LLC
 
Verified
The Review
Feedback summary: 

BHW dramatically improved app loading times and user engagement. Their insightful feedback and responsive communications make all the difference as iterations are worked out. Unlike competitors, their project costs don't fluctuate dramatically and their expertise in React Native sets them apart.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder and product manager of Visit Widget, a software and service provider for tourism and destination marketing organizations. We provide an interactive mapping experience for clients to embed directly on their websites, bundled with branded apps. This enables a cross-device experience for their customers, from planning a trip from their desktop to utilizing an app upon arrival at their destination.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The BHW Group?

Our existing mobile app technology stack was built on Cordova, which lacked the data and functionality in the performance we required for end users, including quick loading times. It also didn't provide useful, detailed analytics.

We initially engaged BHW to rewrite and adjust the design of the user experience for the apps we provided our clients, using a new technology stack: React Native.

SOLUTION

What was the scope of their involvement?

We initially provided their team with an overview of the existing functionality of our app service within Cordova. Their technical team discussed requirements of the project and put together a fixed fee estimate to deliver the statement of work (SoW), which we iterated on until it met our exact needs.

From there, we had an in-person kickoff meeting to go over API specifications and how our teams would collaborate on the process moving forward. BHW setup a timeline, including benchmarks, and got started on app development using React Native.

Their team provided feedback and collaborated with our team on the overall design components, including a location-based messaging feature that triggered relevant content when a user is nearby a point of interest to encourage discoverability of certain attractions.

What is the team composition?

Clayton Anderson (Partner, The BHW Group) acted as our project manager and senior developer, managing two additional resources who completed the majority of coding. He reviewed their code before presenting each iteration to us.

How did you come to work with The BHW Group?

I had been searching for candidates through Google for quite some time. We chose to interview a handful of vendors based on their search results performance.

BHW's team exceeded the competition by far, despite being one of the slightly more expensive options. It was very apparent that their team had a high-level of expertise in React Native. We also interviewed some of BHW's previous clients who provided great feedback.

How much have you invested with them?

The initial project was about $75,000. We've since set up an arrangement to allocate a set number of hours each month for $10,000-$15,000 per month.

What is the status of this engagement?

Our initial project started in September 2017 and was delivered on time in late December 2017. We continue to work with them on a monthly basis.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

BHW's work has dramatically improved the performance of our previous mobile app offering. App loading times that previously took over eight seconds now take less than two seconds. 

The new iteration has brought engagement up from an average of three minutes to five minutes, and increased page views from eight to about twelve per session. We attribute increased performance and engagement to faster loading times that encourage users to return to the app and spend more time using it.

Furthermore, the flexibility and scalability of their team as allowed us to forego plans to hire an internal full-time developer.

How did The BHW Group perform from a project management standpoint?

Their work is streamlined and highly organized. Although we have direct access to their team through Slack, the majority of communication goes through Clayton.

They've been responsive and in touch with us on a daily basis through instant messaging and weekly meetings to go through any feedback we may have on deliverables. They've been great about getting us feedback on our API and letting us know how to make adjustments to ensure performance optimization.

What did you find most impressive about them?

They're thought leaders and experts when it comes to the React Native space. They've done a great job providing their own feedback to improve user experience design components.

I've worked in software development for over 10 years, so I've worked with a handful of vendors who exceed production costs up to twice the agreed upon price. That wasn't the case with BHW; their team was transparent about changes made to the scope. They delivered at only 5% above the original price, but notified us prior to implementing any changes and iterations we had requested, so it wasn't a surprise.

Are there any areas they could improve?

No. We've been very pleased overall. Coming in slightly over the project estimate isn't ideal, but due to the number of changes we requested, it was perfectly reasonable.

They've handled difficult feature requests and provided great feedback on features they didn't think were necessary. They've been great to work with, which is why we've extended the relationship.

Do you have any advice for potential customers?

Having a well-defined scope for our project made the process much easier. If possible, provide the most detailed mockups for their team. They also offer design services and are great about providing feedback to get you to a more effective end product.

5.0
Overall Score We continue to work with them and pass more business their way.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They meet deadlines or let us know if any delays are expected due to holiday scheduling challenges.
  • 5.0 Cost
    Value / within estimates
    I would have expected to pay a lot more than what we paid.
  • 4.5 Quality
    Service & deliverables
    The intiial project came out well and any refactoring needed on the code was completed promptly.
  • 5.0 NPS
    Willing to refer
    We've already referred them to other businesses.

Native Mobile App Dev for Food Service Industry

"BHW gave me the feeling that my project was the only one that they were working on."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2016 - 2017
Project summary: 

Building from wireframes, BHW built a native app for iOS and Android to allow sharing of ideas among users. The app uses gamification to reward the most popular ideas and allows for easy sorting.

The Reviewer
 
1,001-5,000 Employees
 
Atlanta, Georgia
Lean Consultant, Restaurant
 
Verified
The Review
Feedback summary: 

While never released due to lack of resources, the solution was lauded for creating opportunities for greater engagement and improving the sorting function. Beyond their speedy delivery of a working app, the BHW team's attentiveness and effective communication puts customers at ease.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in the food service industry as a lean consultant to improve the elimination of waste at our support center as well as in our restaurants.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The BHW Group?

We wanted to create a platform where restaurant owner-operators and their employees could share ideas, best practices, and resources on how to adopt and apply lean principles to their business. We decided a native app would best allow the sharing of those ideas.

SOLUTION

What was the scope of their involvement?

We gave them the concept and a very rough version of a wireframe, which was basically just some drawings on a whiteboard. BHW coded and developed iOS and Android versions of the app, and worked with us to make sure it incorporated all of the details that we wanted.

The two main features of the app are a sharing function and a gamification piece. The app allows users to quickly and easily share or post an idea. A leaderboard and a point system were created based not just on the number of ideas shared but whether an idea was liked or shared by other users.

We had an existing platform that didn't allow us to sort items, so the app also gave us the opportunity to sort ideas faster and more strategically. Not part of the scope of work, but BHW also provided us some really nice images that we could use to present the app to other departments in our team.

What is the team composition?

I primarily worked with two partners at BHW. Three team members came out to our office for the initial visit and I met with at least four team members when I visited their Austin location. They definitely provided the necessary resources to help us.

How did you come to work with The BHW Group?

I started with a Google search and called several companies that had good reviews. BHW came out to our office along with other vendors. They explained their services, timeline, cost, and scope of work. We ultimately selected BHW based on their customer service, the ability to tailor the scope of work to our needs, and a low price.

How much have you invested with them?

We spent about $50,000.

What is the status of this engagement?

The initial conversation was in late 2016 and work began in early 2017. They delivered a fully-functioning app 45 days after work began, with some ongoing work needed for minor changes or modifications.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app was never moved onto our platform due to issues outside of BHW's control, so we don't really have any tangible results or metrics. However, we hope to build off of the platform that they provided once we get approval from our IT department.

Everyone at the office has been impressed by the quality of their work and that they created something that I could actually play around with in just 45 days. I've suggested that BHW would be a good fit as an outside partner to another department.

How did The BHW Group perform from a project management standpoint?

They were very communicative and made sure we could reach them at any time. I got several emails from them over the weekends or in late hours of the night when they were working on the project. Probably 75% of work was done over email and 25% by phone call or text.

What did you find most impressive about them?

I know it's not true, but BHW gave me the feeling that my project was the only one that they were working on. The team is professional and dedicated, and they were always available to discuss the project.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

Make sure the scope of work is extremely detailed and that the estimate lists out several line items. This helps avoid hidden costs. Some of the other vendors didn’t do that but BHW is very transparent. Also, leverage your IT department during the information gathering phase.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They delivered ahead of every deadline.
  • 5.0 Cost
    Value / within estimates
    The price was reasonable in comparison to others.
  • 5.0 Quality
    Service & deliverables
    They went above and beyond my expectations.
  • 5.0 NPS
    Willing to refer
    I would suggest them to anybody.