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Japanese to English Translation for Bank Statement

“Besides their low cost and quality translation, I was impressed by the helpfulness of their customer support manager.”

Willing to refer: 
The Project
Less than $10,000
Feb. 2019
Project summary: 

Best Translation Services translated a Japanese bank statement into English.

The Reviewer
1-10 Employees
Lagos, Nigeria
Angel Umeh
Student, University of Lagos.
The Review
Feedback summary: 

Best Translation Services delivered the project at a reasonable price, providing excellent customer support throughout the process. The translation was faithful to the original context and maintained accurate figures.

The client submitted this review online.


Please describe your company and your position there.

I’m a student at the University of Lagos, Nigeria.


For what projects/services did your company hire Best Translation Services?

I needed resources to translate a bank statement from Japanese to English.



How did you select this vendor?

I found them through a Google search. They were advertising reasonably low prices for their services, so I went with them. 

Describe the project in detail and what their cost structure looked like. 

The original bank statement was written in Japanese, but I needed it translated into English. After submitting the document, they charged $0.10 per word, which totaled $47.70 for the project.


How would you describe/assess the quality of their work? 

Their services were great. The translation was in line with the context of the original document, and they reproduced all of the figures with a high level of accuracy. 

What impressed you about their services?

Besides their low cost and quality translation, I was impressed by the helpfulness of their customer support manager. They clarified any questions I had and assisted me every step of the way.

Are there any areas for improvement?

No, I was satisfied with their work, and the customer service rep did a great job as well.

Overall Score
  • 4.5 Scheduling
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer