Build the Future.

BERK Labs is a full-service marketing agency. We can grow your business with search engine optimization, branding, email campaigns, PPC, and social media.

Grow your business. Launch better products. Enter new markets. Acquire loyal customers. Operate more effectively. Raise venture capital. Hire teammates faster. Build the future.

Learn More => https://berk.is

 
$5,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2013
Show all +
Houston, TX
headquarters
  • 12333 Sowden Road Ste. B #17204
    Houston, TX 77080-2059
    United States

Portfolio

Key clients: 

Super Marketing

BERK Labs can help make your video strategy a reality. We offer digital marketing and product development to accelerate growth for your business. We serve companies of all sizes who are building the future of their industry. 

Sounds like you? Great! Contact us to get started.

Marketing is Hard

BERK Labs was founded to build a new economy of businesses that are more agile and high-impact.

We value transparency, great design, and hustle.

Our full-service agency offers digital marketing and product development to accelerate growth for your business. We serve companies of all sizes who are building the future of their industry.

We can help make your video strategy a reality.

Sounds like you? Great! Contact us to get started.

Localize Content

Opening the door to global markets with an Application Translation Platform.

Learn More => https://angel.co/localize

Acquired 500+ subscribers, $250K ARR, 10K+ signups, and $1M+ in capital

Optimized all product, design, and growth operations (CRO, SEO, ASO)

Supported WeWork, Microsoft, Trello, AirBnB, Intuit, Uber, and Gigsky

Translated the user interface into 8 locales: en, es, fr, de, pt-BR, ru, ja, zh

Insitome iOS App

The greatest story ever written is the one you carry in your DNA.

Insitome Traits is the gateway to your genetic story. Download chapters customized to your DNA, which we call Insights, that spark your curiosity and illuminate your genetic journey.

Launched Insitome Traits on the Helix.com and Apple's iOS App Store

Delivered specifications, requirements, and sprint plans with agile methodology + Atlassian tools

Improved search ranking to #1 through App Store optimization, SEO, and referral marketing

Client Results

We implemented various features, including:

Structured Snippets

Portfolio Bidding

Weekly Dashboard Reporting

Video & Responsive Ads

Audience Adjustments (RLSA)

Negative Keyword Lists

Optimized Ad Rotation

Dynamic Keyword Insertion

Broad Match Modifier

Conversion Funnel Stages

Monthly Metric Improvements:

CPA reduced from $75 to $35

Conversions tripled from 70 to 280

Client proceeded to raise $4.5M from venture capitalists within 6 months.

Embark Veterinary Packaging

Embark offers a complete dog DNA test for breed, health, and traits. 

From the CTO of Embark:

"BERK Labs led a redesign of our physical packaging and a boost of our operational efficiency through innovative tooling automation. Their team delivered ahead of schedule, to our specification, and at the highest level of quality. Their analytical, design, and marketing skills were also essential in helping us raise a $4.5M funding round. We really appreciated the help at a crucial time, and your team will too."

Reviews

Sort by

SEM for Online Party Booking Platform

“BERK Labs, LLC leverages large keyword groups to drive consumers to our website.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Ongoing
Project summary: 

BERK Labs, LLC strategized search engine marketing campaigns to attract potential consumers to an online booking platform. The team focuses on clusters of keywords tailored to a specific target user base.

The Reviewer
 
1-10 Employees
 
Mountain View, California
Jack Hogan
Head of Partnerships, Emparty
 
Verified
The Review
Feedback summary: 

Although the project is still in progress, BERK Labs, LLC has already secured positive outcomes. They’re working towards the goal of driving more customers to the site and growing business. The team managed the project very well and displayed outstanding attention to detail.

BACKGROUND

Please describe your company and your position there.

I run the partnerships team for an online party booking and planning marketplace.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BERK Labs, LLC?

We hired BERK Labs, LLC to build out our search engine marketing strategy. We also needed them to run and maintain our campaigns.

What were your goals for this project?

Our goal is to drive consumer demand for our marketplace.

SOLUTION

How did you select this vendor?

We interviewed four vendors and selected BERK Labs, LLC as the best proposal.

Describe the project in detail.

BERK Labs, LLC leverages large keyword groups to drive consumers to our website. Users then select venues on the platform to book parties with our partners.

What was the team composition?

Our marketing director and CEO work alongside me in partnership with Josh (Founder, BERK Labs, LLC).

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Our project is ongoing, but the early results are quite positive.

How did the BERK Labs, LLC perform from a project management standpoint?

BERK Labs, LLC performed very well.

What impresses you about the BERK Labs, LLC?

BERK Labs, LLC used an impressive depth of detail to build a target user base of consumers we want to land on our marketplace.

Are there any areas for improvement?

There are none that I can see.

 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was easy.
  • 5.0 Cost
    Value / within estimates
    They seem to offer the correct value for the price.
  • 5.0 Quality
    Service & deliverables
    Very strong on the research and execution
  • 5.0 NPS
    Willing to refer

SEM Strategy for Winery

"Josh has shown such exceptional ability that we hope to keep him on as long as possible."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Ongoing
Project summary: 

BERK Labs, LLC provides ongoing SEM and SEO services. In addition to Google AdWords, the team does strategy, tracking, and reporting.

The Reviewer
 
11-50 Employees
 
Napa, California
Daniel Klopfenstein
Marketing Manager, Fantesca Estate & Winery
 
Verified
The Review
Feedback summary: 

The team exceeded expectations by increasing traffic, click-through rates, and conversions while lowering the total spend. They are highly-skilled, responsive, and strategic. The results and seamless collaboration create high value for cost.

BACKGROUND

Please describe your company and your position there.

I manage marketing and events for Fantesca Estate & Winery.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BERK Labs, LLC?

We hired BERK Labs, LLC for our search engine marketing (SEM) buildout. Specifically, engaged them to help with our branded, non-branded, and competitor campaigns. We wanted to drive more tour and tasting requests. Since we're a lightly staffed team, we brought on BERK Labs, LLC on a month-to-month basis.

What were your goals for this project?

We wanted to increase our brand visibility and drive more appointments requests through our site and phone calls.

SOLUTION

How did you select this vendor?

We found BERK Labs, LLC through a UpWork. We interviewed a handful of other agencies, but BERK Labs, LLC was the most promising.

Describe the scope of their work in detail.

The team has assisted with our Google AdWords buildout. They’re also a resource for overall strategy, tracking, reporting, and SEO.

What was the team composition?

We work directly with Josh (Founder, BERK Labs, LLC).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Josh has decreased our ad spend while increasing our click-through rate and conversions. We’ve only had to pay nominally more in paid traffic spend for significantly higher traffic than we anticipated. These results have outpaced our expectations.

How effective was the workflow between your team and theirs?

Josh is extremely easy to communicate with. He's always quick to respond and reaches out in advance when he needs items.

What did you find most impressive about this company?

Josh has an unreal technical savviness. He's one of the most strategic marketers I've ever worked with.

Are there any areas for improvement?

No, Josh has exceeded my expectations time and time again. Josh has shown such exceptional ability that we hope to keep him on as long as possible.

5.0
Overall Score He's amazing.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Josh is amazing to communicate with and makes scheduling simple.
  • 5.0 Cost
    Value / within estimates
    He's worth every penny.
  • 5.0 Quality
    Service & deliverables
    Josh has exceeded all our expectations.
  • 5.0 NPS
    Willing to refer
    I've already referred him to other businesses.

SEO and Advertising for Management Software Firm

“The BERK Labs’ team handles the project with organization, speed, and clarity.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2018 - Ongoing
Project summary: 

BERK Labs performed an SEO overhaul for an existing site. They designed and implemented Facebook and Google advertising campaigns and they provide ongoing support for these efforts.

The Reviewer
 
1-10 Employees
 
New York
Aaron Grosbard
COO and Co-founder, FarmersWeb
 
Verified
The Review
Feedback summary: 

The newly implemented SEO campaigns have aided in a stable increase in customers from Facebook and Google avenues. The BERK Labs’ team is communicative and responsive to feedback. Their audit and advertising efforts have resulted in a more comprehensive marketing strategy for the brand.

BACKGROUND

Please describe your company and your position there.

I’m the COO and co-founder of FarmersWeb, a management software for family farms and farm cooperatives.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BERK Labs, LLC?

We needed a team with extensive digital marketing experience to implement and maintain a cohesive marketing plan for our company. Our website needed an SEO audit and overhaul. Additionally, we required setup, optimization, and management of Google CPC campaigns and Facebook advertising campaigns.

What were your goals for this project?

We wanted these additions to improve customer acquisition rate through the digital advertising channels. 

SOLUTION

How did you select this vendor?

After searching through a variety of digital marketing companies online, we conducted interviews with the companies inside our budget and level of experience. We chose BERK Labs because of their price, expertise, speed, and communication.

Describe the scope of their work in detail.

Initially, we had a call to discuss the various channels that needed assistance and to lay out our goals within the budget. Next, they performed an audit on our existing and previous marketing efforts and gave us feedback for improvement. From there, we highlighted the primary areas for assistance, and BERK Labs began to work on those. They performed an SEO overhaul and implemented Google and Facebook advertising campaigns.  Their team now provides ongoing support for these efforts. 

What was the team composition?

We work directly with the founder of BERK Labs, and he communicates with the other people on his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since BERK Labs began their work on the advertising campaigns, we’ve seen a steady increase in customer acquisition through these channels.

How effective was the workflow between your team and theirs?

Their team is easy to communicate with, and the founder is generous with his time. There is never an issue with scheduling calls for updates, and they are easy to reach via email. They give us frequent updates on progress and achievements. They are open to feedback and incorporate it into their current work. 

What did you find most impressive about this company?

They have a comprehensive knowledge of everything related to digital marketing, particularly involving Google. The BERK Labs’ team handles the project with organization, speed, and clarity.

 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They are more expensive, but their high-quality work is worth it.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

CPC and Digital Marketing for Farm Software Firm

"In all regards, they’re far more competent and professional than other vendors I've worked with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2018 - Ongoing
Project summary: 

BERK Labs, LLC manages and reports on a host of digital advertising channels including Facebook and Instagram campaigns, website SEO-compliance, and CPC efforts.

The Reviewer
 
1-10 Employees
 
New York, New York
David Ross
CEO, FarmersWeb
 
Verified
The Review
Feedback summary: 

Both paid and organic advertising have driven traffic to new heights. BERK Labs, LLC is highly responsive and flexible with regards to scheduling, which makes for an effortless collaboration, and their expertise and transparent communication help them stand out from industry competitors.

BACKGROUND

Please describe your company and your position there.

I’m the CEO and co-founder of FarmersWeb. We’re a software company that helps farms manage their business and streamline work with their buyers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BERK Labs, LLC?

We needed to optimize our website and cleanup, setup, and manage our Google CPC campaigns. We also had to improve our Facebook and Instagram ad campaigns.

What were your goals for this project?

We wanted to improve our overall digital marketing efforts and modify our website’s layout to be more SEO-friendly.

SOLUTION

How did you select this vendor?

We reviewed various candidates with a digital marketing/web consulting focus, taking into account previous work experience, cost, reviews, and expertise. We then held an initial interview to help us make our decision.

Describe the scope of their work in detail.

They overhauled our website’s setup and our CPC, Facebook, and Instagram campaigns based on an internal audit they performed and contributions we made (creative, messaging guidelines, feedback). They now provide reporting and ongoing optimization and maintenance, as well as CPC cost management. They also offer general digital marketing advice on a variety of topics.

What was the team composition?

I work directly with their principle.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've seen a significant jump in traffic from both organic search and paid methods. These results have exceeded my expectations—and have only improved with further optimization—and stand out from prior expectations.

How effective was the workflow between your team and theirs?

Their feedback, responsiveness, communication, management, and ease of scheduling have all been outstanding. We use a calendar for scheduling and Uber Conference for calls and web chats.

What did you find most impressive about this company?

Their expertise, clarity, timely communication, and overall standout performance make BERK Labs easy to work with and recommend. In all regards, they’re far more competent and professional than other vendors I've worked with.

Are there any areas for improvement?

Nothing comes to mind.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They're not the most affordable, but they're worth it. They don't waste your time and they're generous with their own.
  • 5.0 Quality
    Service & deliverables
    I have no complaints.
  • 5.0 NPS
    Willing to refer

SEO & SEM for Luxury Hospitality Brand

“Whenever we asked for something, they found a way to make it happen.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2018 - Ongoing
Project summary: 

BERK Labs, LLC augments an internal team that promotes luxury vacation rentals. They manage paid ads, SEO, search engine marketing, and content marketing.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Head of Marketing, Vacation Rental Startup
 
Not verified
The Review
Feedback summary: 

Within a short time, BERK Labs’ efforts quickly yielded high-quality online leads. Their expertise, reliability, and in-depth coaching continue to drive business growth.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of a high-end vacation rental management company operating in Southern California. I oversee our marketing efforts and growth.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BERK Labs, LLC?

We hired them to provide digital marketing services.

What were your goals for this project?

Our goal was to find potential homeowners and onboard their investment properties.

SOLUTION

How did you select this vendor?

We found BERK Labs, LLC on Upwork.

Describe the project in detail.

BERK Labs has been a good add-on to our in-house marketing team. They promote our luxury short-term vacation rentals via ads on Google and Facebook. They’ve also provided the following services: SEO, landing pages, conversion rate optimization, and content marketing.

When we didn't have the talent to get things done, BERK Labs recruited them for us. We’ve been pleasantly surprised with the amount of coaching they’ve provided for our other contractors.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

We are optimistic about the early results of our campaigns. Since BERK Labs came on board, we’ve seen an increase in quality leads—both calls and emails. Whenever we asked for something, they found a way to make it happen.

How did the BERK Labs, LLC perform from a project management standpoint?

Joshua (Founder, BERK Labs, LLC) has been quite pleasant to work with and highly responsive. If we need any updates or just a better understanding of our performance, he and his team make themselves available. They are professional and always check in with me and the team. We communicate via email and phone.

What impresses you about the BERK Labs, LLC?

They are hardworking and knowledgeable, with plenty of expertise in digital marketing. Their reliability and flexibility have accelerated our business growth.

Are there any areas for improvement?

Everything has been as expected.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Marketing for Nutrition Company

"They're time efficient and productive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
July 2018 - Ongoing
Project summary: 

BERK Labs, LLC provides digital marketing services, working on paid online adverts through Google Adwords and Facebook ads. They work on landing pages and the overall strategy.

The Reviewer
 
1-10 Employees
 
Austin, TX
Cory Llewellyn
Owner, Dr. Vim's Health Management LLC
 
Verified
The Review
Feedback summary: 

Their services are very effective, clearly demonstrating where the company's original strategy was lacking and making significant improvements. They communicate well and are always very quick to respond to any inquiries.

BACKGROUND

Please describe your company and your position there.

I'm one of the owners of Dr. Vim's Wellness & Nutrition. Our company makes premium energy and focus supplements as well as medicinal teas and mushroom extract products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BERK Labs, LLC?

We were looking to build our presence and increase our subscriber base, so we needed to bring someone on who understood everything about Google Adwords and Facebook ads. We needed a new strategy to take us to the next level.

What were your goals for this project?

To increase our brand's presence in the U.S., build our digital store subscriber base and launch new products effectively.

SOLUTION

How did you select this vendor?

We found them on Upwork after they bid on our job. After a call and an in-person meeting, we were convinced they were the right ones for the job. They knew Adwords and analytics better than agencies we've worked with in the past.

Describe the scope of their work in detail.

They managing our Google Adwords and Facebook ad strategies. They’re helping guide the development of our funnel/landing pages, as well as helping us launch three new products and expand the reach of four existing ones.

What was the team composition?

We work directly with Joshua (Founder, BERK Labs, LLC).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

When we started we thought we had a good ad strategy, but Joshua really showed us what we were missing. His experience at Google and his knowledge of the ins and outs is very valuable. We're about to launch three new products and I feel confident in doing so with them.

How effective was the workflow between your team and theirs?

We communicate on almost a daily basis. When we run into issues, Joshua is there to guide us with patience. When we have questions or feedback, he's always receptive and usually adds something we never thought of.

What did you find most impressive about this company?

They're time efficient and productive. When we send emails in the evening, he still usually gets back to us that night. I've never felt second best.

Are there any areas for improvement?

We're doing well. I have no complaints or any suggestions to improve the work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Google Adwords Strategy for E-learning Platform

"After only two weeks, they’ve created five campaigns and are running 150 ads."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2018 - Ongoing
Project summary: 

BERK Labs, LLC creates and manages multiple digital advertising campaigns, with a particular focus on Google AdWords.

The Reviewer
 
1-10 Employees
 
Bellevue, Washington
Ludovic Fourrage
Founder and CEO, nucamp
 
Verified
The Review
Feedback summary: 

Conversion rates from display campaigns have been increasing since the engagement began, while per click costs have dropped. Expertise and on-time deliverables are hallmarks of their work. BERK Labs’s understanding of marketing technologies make them a valuable partner.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of nucamp, a coding business both online and in person through coding bootcamps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BERK Labs, LLC?

We wanted to improve our customer acquisition. Like many startups, we didn't have the expertise in-house to create the right digital marketing and advertising campaigns.

SOLUTION

What was the scope of their involvement?

We have a milestone in August 2018 when several cohorts of coding bootcamps are set to begin. They’re preparing our digital advertising campaigns in order to hit our August targets. BERK Labs created several campaigns to bring net new visitors to our website. They’re using remarketing campaigns to nurture visitors to the website, and drive conversion rates of visitors to registered students. They ensure that we’ve aligned our advertisements to our key messages, and helped us think through what message will be most successful at engaging our audience. They took over our Google AdWords account, and created the advertisements themselves. While working on the website itself isn't part of the scope of work, they offer feedback on the quality of the site and how we can improve the experience.

What is the team composition?

I work with Joshua (owner, BERK Labs, LLC).

How did you come to work with BERK Labs, LLC?

I found them on Upwork. I got several responses and BERK Labs stood out due to the level of analysis in their initial email. It was very specific to my business and well thought out. I was also impressed with Joshua's proven expertise. He has several certifications from Google and is a former Google employee.

How much have you invested with them?

I’ve spent less than $10,000.

What is the status of this engagement?

We started working together last month (April 2018).

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Before they took over, we had one campaign and three ads. After only two weeks, they’ve created five campaigns and are running 150 ads. They’re targeting search and display for Google, and we're just starting to see an uptake on the display campaigns. Also, the cost per click is quite lower than it was before. We don't expect a huge number of registrants, but our intermediate metrics look promising.

How did BERK Labs, LLC perform from a project management standpoint?

I gave them a short time frame to set everything up, and it only took them 10 days to meet that deadline. We communicate as needed. It was almost every day in the beginning, and now it's every other day or every three days.

What did you find most impressive about them?

Joshua is an expert and really knows what he's doing. He goes above and beyond in offering constructive feedback on our website. Most vendors adhere strictly to the scope of the contract. Joshua took an interest in our business, and offers excellent guidance and feedback.

Are there any areas they could improve?

No, not as yet.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    Without a discount, the cost may be too prohibitive for us to move forward.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Strategy for Nutrition Supplement Business

“They streamlined our campaigns and educated us on what we should be paying attention to.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2017 - Ongoing
Project summary: 

BERK manages email and digital marketing campaigns, including Google AdWords. They also track how users interact on the website and provide SEO services.

The Reviewer
 
200-500 Employees
 
Orange County, California
Director, Nutrition Supplement Business
 
Verified
The Review
Feedback summary: 

BERK's efforts maintained conversion rates for a third of the investment and increased email lists by about 25%. Despite changes in their initial rates, their work has been invaluable to the business overall, exceeding expectations by a long shot.

BACKGROUND

Introduce your business and what you do there.

I'm the director of brands for a vitamins, supplements, and wellness company in Orange County, Calif.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BERK Labs?

We had just launched our e-commerce website and listed our products on Amazon, so we were trying to figure out how to improve our marketing efforts, particularly email marketing.

Although we originally wanted help managing our Amazon sponsored product spend, we decided to expand the scope to include digital marketing, improvements to our website, and SEO once we discovered that BERK had more capabilities.

SOLUTION

What was the scope of their involvement?

BERK helped us improve SEO for our website, as well as our digital marketing efforts on paid platforms, including Google AdWords.

They installed capabilities on our website that allowed us to track user engagement, so we could initiate design improvements. They also helped improve our email campaigns, recommending we switch providers and sign up with a product review service to engage our customers through surveys and reviews.

What is the team composition?

We mostly work directly with Joshua (Founder, BERK Labs).

How did you come to work with BERK Labs?

We posted our project on Upwork and they responded with more information than we expected. After discussing the other services they could offer, we decided to work with them and expand the scope of work based on their recommendations.

How much have you invested with them?

We spend about $1,000 each month, but since they've helped us achieve so much already we'll likely be scaling back their scope of work to maintenance and consultation.

What is the status of this engagement?

We've been working with them since August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to BERK's efforts, we've been able to maintain the same AdWord conversion rates for a third of the cost. They streamlined our campaigns and educated us on what we should be paying attention to.

We've seen around a 25% increase in the growth of our email lists through their email marketing initiatives. The majority of the work that's gone into the site has yet to be measured, but we expect that our conversion rates have significantly improved.

How did BERK Labs perform from a project management standpoint?

Our relationship with them overall continues to be very structured. They're accessible and let us know in advance should they be out of the office for an event. They answer our questions thoughtfully and in great detail, making communicating with them through phone and email very comfortable. 

What did you find most impressive about them?

They're very knowledgeable about e-commerce, digital marketing, and paid advertising. They've helped us strategically approach many areas of our business, and their impact has exceeded our expectations.

Their feedback and advice have also been invaluable. As a small team, we appreciate that they've kept their scope of work fairly broad so we can focus on what's best for the business overall.

Are there any areas they could improve?

Although it would be nice to be more hands off when it comes to managing AdWords, you can only expect another party to know so much about the specifics of your products and industry.

While we appreciated that they started providing services to us at an introductory rate, it would've been nice to have more of a discussion about when and how their rates were expected to change over time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    Although we were warned, their introductory rate later changed.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Digital Strategy for ESL Teaching Platform

“This was a transformative hire that’s streamlined our processes and made us more efficient as a company.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2018 - Ongoing
Project summary: 

BERK Labs supplemented an existing marketing team to create a comprehensive marketing plan and coordinate company-wide strategies across departments.

The Reviewer
 
1-10 Employees
 
Boston, Massachusetts
Co-founder, Your Agora
 
Verified
The Review
Feedback summary: 

The input that Joshua (Founder, BERK Labs) has provided over the last two months has resulted in significant increases in contacts and generated leads. He's already had a positive influence on the client’s company culture, resulting in a lasting partnership.

BACKGROUND

Introduce your business and what you do there.

I work at Your Agora, a platform for English-as-a-second-language (ESL) teachers. The company offer enterprise analytics and subscriptions for schools as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BERK Labs?

We were looking for someone with strong marketing skills that could function as a C-level marketing executive for us. Our goals for the position has involved establishing a solid marketing infrastructure and coordinating various strategies across the company.

SOLUTION

What was the scope of their involvement?

Joshua worked with us closely to conduct an audit of our company’s current marketing efforts. The audit led him to make several suggestions and recommendations based on best practices. The scope included conversion rate optimization (CRO), SEO, social media strategy, consumer outreach, and customer nurturing/marketing. He looked at our customer onboarding process and thought of ways to provide early value for our customers. He’s been instrumental in the process of turning initial contacts into marketing qualified leads, and he’s emphasized the value we offer wherever possible.

What is the team composition?

Joshua came onboard as a marketing executive, and we’ve worked solely with him.

How did you come to work with BERK Labs?

I found them on a marketplace talent site for HR services. Joshua was a great match for one of our posts, so I reached out to him and we discussed his previous experience at length. He gave us substantive initial insight as to how he could help us, which led to a very smooth transition from potential team member to valued executive.

How much have you invested with them?

We spend about $3,000 per month on the engagement.

What is the status of this engagement?

We started working with them in February 2018, and the partnership is ongoing. I’m looking to keep Joshua on our team. This was a transformative hire that’s streamlined our processes and made us more efficient as a company.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Looking at our CRM context before and after Joshua came on is like night and day. Our marketing dashboard shows the value of his work and his recommendations. Since the start of the partnership, our contacts and generated leads have skyrocketed.

How did OSSystems perform from a project management standpoint?

Joshua is unparalleled in his responsiveness. I’ve never worked with someone so readily available, even when he’s busy or travelling. He reliably addresses our concerns quickly and comprehensively, which has been key in his collaboration with our marketing team.

What did you find most impressive about them?

Joshua has been crucial in changing our company culture and making our processes more efficient. He’s already succeeded in tightening up our marketing efforts, and his positive influence has spread throughout the company.

Are there any areas they could improve?

We’ve been working together for two months and he’s exceeded every expectation. He brings value to our team every day. We’re looking forward to expanding our partnership as we move forward.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Online Advertising Strategy for Wellness Company

"They’ve met and exceeded our expectations on every turn."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2018 - Ongoing
Project summary: 

BERK Labs works on all tasks related to online advertising campaigns with the main objective of driving customer acquisition.

The Reviewer
 
1-10 Employees
 
Austin, Texas
John Williams
Owner, Dr. Vim's
 
Verified
The Review
Feedback summary: 

The team's efforts so far are positive despite being a relatively new collaboration. BERK Labs' knowledge, helpful insights, and seamless communication help the project run smoothly.

BACKGROUND

Please describe your company and your position there.

I’m the owner of a health and wellness company called Dr. Vim's.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BERK Labs, LLC?

We needed to build an online presence for our wellness company.

What were your goals for this project?

We wanted to effectively target and convert customers online.

SOLUTION

How did you select this vendor?

We went through an extensive process of interviewing several people for this position. BERK Labs was, by far, the obvious choice.

Describe the scope of their work in detail.

BERK Labs will be in charge of setting up and executing our online ad campaigns. They’ll basically help us in all areas of advertising and acquiring customers online.

What was the team composition?

They have taken the lead on the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re satisfied with the work we’ve seen so far.

How effective was the workflow between your team and theirs?

We’ve had nothing but excellent communication with BERK Labs throughout the process thus far.

What did you find most impressive about this company?

We’re extremely impressed with their knowledge and insight. They’ve met and exceeded our expectations on every turn.

Are there any areas for improvement?

No. We’re completely satisfied at the time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer