What evidence can you share that demonstrates the impact of the engagement?
Because of how our platform is set up, it’s tricky for us to track conversions. However, we have seen the number of impressions and clicks on our website increase dramatically since we hired BERK Labs, LLC.
How did BERK Labs, LLC perform from a project management standpoint?
Josh does a great job helping us understand what BERK Labs, LLC is doing and what strategies they’re implementing. I’m the liaison from the clinic’s side. I provide information about the number of phone calls we received, what services people are looking for, what questions they’re asking, and how they find us. I give Josh that feedback, and then he provides insight based on Google Ads data and other analytics.
What did you find most impressive about them?
BERK Labs, LLC’s knowledge of marketing platforms is much deeper than that of other companies we’ve worked with. They understand the metrics that platforms provide and the strategies that work best. Josh, in particular, has given us a much more full view of how PPC and Google Ads work. I appreciate having that insight.
Are there any areas they could improve?
Pricewise, BERK Labs, LLC charges much higher prices than some of the previous agencies we’ve worked with. However, you get what you pay for, and we’ve seen immense value in their services.
Any advice for potential customers?
Spend as much time getting information out of BERK Labs, LLC. They’ll help you better understand PPC and how their changes will impact your business. Moreover, you’ll learn what you can change within your business to get even better results.