At BehindLogin, we unlock game-changing competitor intelligence for fintechs, challenger banks, and financial services firms. With us, you don’t just observe your market, you move confidently within it.
Our global panel of more than one million real users share feedback, screen experiences, and validate digital product journeys. This gives you deep insight into what works and what doesn’t. On top of that, our Radar tool constantly monitors live product changes, new feature launches, pricing shifts, content updates, UX and UI evolutions, and proposition innovations.
We help you reduce risk, stay compliant, accelerate product decisions, and build experience-led roadmaps without guesswork. Whether you are launching, scaling or seeking to defend your place at the top, we deliver clarity, evidence and confidence.
Trusted by leading names in FinTech and Financial Services, BehindLogin is your partner for winning digital experiences. Let’s outpace expectations together.
Business ConsultingDigital StrategyMarket Research
$10,000 to $49,999
May - Sep. 2022
4.5
Quality
4.5
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
''I highly recommend working with BEHIND LOGIN.''
Mar 20, 2023
Executive, Alphastream
Anonymous
Verified
Financial services
London, England
51-200 Employees
Phone Interview
Verified
A fintech firm hired BEHIND LOGIN to provide market research. After an initial session, they developed a scope of study and a strategy to do a landscape review of potential customers for the client's business.
BEHIND LOGIN delivered a helpful and well-done strategy, which was key for the client's processes. BEHIND LOGIN led a punctual and responsive approach with constant communication for a productive partnership. The client also praised their unique product research methods.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m an executive at Alphastream, a fintech company.
OPPORTUNITY / CHALLENGE
What challenges were you trying to address with BEHIND LOGIN?
We wanted to do a competitive landscape review of potential customers for our business.
SOLUTION
What was the scope of their involvement?
BEHIND LOGIN did market research for us. To jumpstart the process, we had an initial session with them to describe our objectives and goals so we could decide on a scope of study and an overall strategy.
What was the team composition?
We mainly worked with two members of BEHIND LOGIN’s team, including one of their co-founders.
How did you come to work with BEHIND LOGIN?
We met BEHIND LOGIN at a networking event and decided to start a business relationship due to their work background.
How much have you invested with them?
We spent around $20,000 with them on this project.
What is the status of this engagement?
We worked together from May–September 2022.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We relied on BEHIND LOGIN’s research a lot because it was very helpful and well done. Overall, we were satisfied with their work because it met our expectations.
How did BEHIND LOGIN perform from a project management standpoint?
BEHIND LOGIN delivered on time and within budget. In addition, they were responsive; we had weekly phone calls, which were productive and helpful.
What did you find most impressive about them?
BEHIND LOGIN’s product research approach was unique within their industry.
Are there any areas they could improve?
I didn’t think there was anything they could improve on.
Do you have any advice for potential customers?
I highly recommend working with BEHIND LOGIN.
RATINGS
4.5
"Their work was great."
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Market Research for Financial Marketing Company
Market Research
Confidential
Jan. - Feb. 2023
4.5
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They knew exactly what to do."
Mar 22, 2023
CEO, Investing Reviews
Simon Jones
Financial services
United Kingdom
1-10 Employees
Online Review
BEHIND LOGIN was hired by a financial marketing company for their marketing research services. The team conducted investor surveys, analyzed their responses, and reported insights.
BEHIND LOGIN successfully accomplished their tasks within the given timeframe, much to the client's delight. The team was highly attentive to details, and internal stakeholders were particularly impressed with the vendor's vast industry knowledge.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Investing Reviews
Describe what your company does in a single sentence.
Affiliate marketing with a bias to financial services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire BEHIND LOGIN to accomplish?
Survey 1000 investors
Analyse reponses
Give comment and insights
SOLUTION
How did you find BEHIND LOGIN?
Referral
Why did you select BEHIND LOGIN over others?
Great culture fit, Referred to me, Company values aligned
What was your primary form of communication with BEHIND LOGIN?
In-Person Meeting, Virtual Meeting, Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.
Survey 1,000 UK investment app users and delivery insights and analysis
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Survey responses
Analysis and comment
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivered on time with attention to detail. Used Miro and Slack for integration with Google Drive
What did you find most impressive or unique about this company?
We were impressed with their vast industry knowledge. They knew exactly what to do.
Are there any areas for improvement or something BEHIND LOGIN could have done differently?
There was nothing they needed to improve on.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-2 of
2 Reviews
ReleaseTrack
Our ReleaseTrack subscription provides clients with a light touch, cost effective way to track key competitors continually over time. ReleaseTrack give you the tools you need to stay ahead in the fast changing market, see below for more details.
Small
Best for UK FinTech's
$500
/month
Competitor User Surveys : 4 COMPETITOR USER SURVEYS PER Q
Competitor Update Emails : FLEXIBLE EMAIL FREQUENCY ACCESS FOR 10 USERS
ReleaseTrack Credits for Bespoke Research Requests: 4 UX DEEP DIVE CREDITS
Playback Workshops : 1 ANNUAL PLAYBACK WORKSHOP
Medium
Best for large scale UK FinTech's
$750
/month
Competitor User Surveys : 6 COMPETITOR USER SURVEYS PER Q
Competitor Update Emails : FLEXIBLE EMAIL FREQUENCY ACCESS FOR UNLIMITED USERS
ReleaseTrack Credits for Bespoke Research Requests: 6 UX DEEP DIVE CREDITS
Playback Workshops : 1 ANNUAL PLAYBACK WORKSHOP
Large
Best for global FinTechs
$2,000
/month
Competitor User Surveys : 10 COMPETITOR USER SURVEYS PER Q
Competitor Update Emails : FLEXIBLE EMAIL FREQUENCY ACCESS FOR UNLIMITED USERS
ReleaseTrack Credits for Bespoke Research Requests: 10 UX DEEP DIVE CREDITS
Playback Workshops : 1 ANNUAL PLAYBACK WORKSHOP
Features
Small
$500
/mo
Medium
$750
/mo
Large
$2,000
/mo
Competitor User Surveys
4 COMPETITOR USER SURVEYS PER Q
6 COMPETITOR USER SURVEYS PER Q
10 COMPETITOR USER SURVEYS PER Q
Competitor Update Emails
FLEXIBLE EMAIL FREQUENCY ACCESS FOR 10 USERS
FLEXIBLE EMAIL FREQUENCY ACCESS FOR UNLIMITED USERS
FLEXIBLE EMAIL FREQUENCY ACCESS FOR UNLIMITED USERS
ReleaseTrack Credits for Bespoke Research Requests
4 UX DEEP DIVE CREDITS
6 UX DEEP DIVE CREDITS
10 UX DEEP DIVE CREDITS
Playback Workshops
1 ANNUAL PLAYBACK WORKSHOP
1 ANNUAL PLAYBACK WORKSHOP
1 ANNUAL PLAYBACK WORKSHOP
Small
$500
/mo
Competitor User Surveys
4 COMPETITOR USER SURVEYS PER Q
Competitor Update Emails
FLEXIBLE EMAIL FREQUENCY ACCESS FOR 10 USERS
ReleaseTrack Credits for Bespoke Research Requests
4 UX DEEP DIVE CREDITS
Playback Workshops
1 ANNUAL PLAYBACK WORKSHOP
Medium
$750
/mo
Competitor User Surveys
6 COMPETITOR USER SURVEYS PER Q
Competitor Update Emails
FLEXIBLE EMAIL FREQUENCY ACCESS FOR UNLIMITED USERS
ReleaseTrack Credits for Bespoke Research Requests
6 UX DEEP DIVE CREDITS
Playback Workshops
1 ANNUAL PLAYBACK WORKSHOP
Large
$2,000
/mo
Competitor User Surveys
10 COMPETITOR USER SURVEYS PER Q
Competitor Update Emails
FLEXIBLE EMAIL FREQUENCY ACCESS FOR UNLIMITED USERS
ReleaseTrack Credits for Bespoke Research Requests
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