Behavioral Health Network Resources

BACKGROUND

Introduce your business and what you do there.

I'm the president of an addiction consulting firm, specializing in marketing for addiction treatment centers. We also provide consulting for mergers and acquisitions, helping treatment centers increase the value of their business and prepare them for sale. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Behavioral Health Network Resources?

We needed more online exposure in the drug rehab industry, so we engaged Behavioral Health for social media marketing services.

SOLUTION

What was the scope of their involvement?

Behavioral Health manages our LinkedIn and Facebook pages, creating posts and responding to comments as needed. They've also helped us expand our exposure by having me speak on panels at several of their own conferences. 

What is the team composition? 

We have one primary contact.

How did you come to work with Behavioral Health Network Resources?

We crossed paths when we were both working on projects for another company at the same time; I was providing SEO services for a treatment center, while they were overseeing their social media.

What is the status of this engagement?

We've been working with them on and off over the last few years, and we're starting another social media campaign with them next week. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Behavioral Health's social media campaigns have helped double our website traffic overall. In addition to significantly improving our online exposure and leads, they've also been able to maintain that level of performance.

How did Behavioral Health Network Resources perform from a project management standpoint?

They're responsive and easy to work with overall. We mostly stay in touch via email and phone without any issues. 

What did you find most impressive about them?

Their industry focus sets them apart. Having expertise in our field is very advantageous to us.

Are there any areas they could improve?

No. They deliver on their promises, and I've been pleased with their service overall. 

Do you have any advice for potential customers?

No, but I'd definitely recommend them to any business in the addiction treatment industry.