Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
All results were satisfactory, and we are happy with how things have turned out. Sometimes, when we asked for certain functionalities, they revised them and we ended up doing the complete opposite. They adapt very well to the changes in strategy and direction.
How did BeHappy perform from a project management standpoint?
We always worked mainly with Trello. Both companies tried to be organized in terms of project management. We make a lot of orders, although small, and processes need to be followed. This was the only external tool we’ve used. They have one point person, who is very good. That also helps avoid adding more people to the project.
What did you find most impressive about BeHappy?
There were a couple of interesting things. First, they provide a complete service because they work from the frontend as well as the backend perspective. They dominate various coding languages, but at the same time, they can do design work, which makes them important. There are some cases at the end that you have to hire experts and then they need to be in sync between them. In those cases, we only need one interpreter to coordinates everything.
The second interesting characteristic is that they never lose the project’s vision. They always have a complete vision and when coding orders are made, they act as a filter. They let us know if there could be problems if they made another functionality, and they explain things clearly. They have a complete vision, to the point that they know about it more than we do.
Are there any areas BeHappy could improve?
Generally, they’re very good. There are things that can be improved like anyone else, but not that many.