We care about your brand. It shows.

With every project and every client, we provide a consistent, clear return on your investment. We can get you into the publication of your dreams, make your website or mobile app, create a new brand or find your markets with digital advertisements. We want to make your life easy, as a one-stop shop for Communications, Marketing and PR. After all, it’s not just our reputation on the line, but yours, and we’re invested in securing your success.

 
$1,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
2016
Show all +
Evanston, IL
headquarters
  • 900 Chicago Ave. Suite 104
    Evanston, IL 60202
    United States

Portfolio

Key clients: 

Vainu, market research. Finland

Bazis, market research. Russia

Image One, industrial cleaning. US

House Master, home inspection. US

Sensofusion, drone defense. Finland

 

Reviews

Sort by

PR for Complaint Resolution Platform

"I love that the team is really flexible, easy to interact with, and open to receiving brutally honest feedback."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2018 - June 2019
Project summary: 

Bear Icebox Communications provided PR services to attract media attention to a complaint resolution platform. They also proofread documents and supplied copy for a website.

The Reviewer
 
1-10 Employees
 
Tampere, Finland
Jaakko Timonen
Founder, CEO, No No No
 
Verified
The Review
Feedback summary: 

The platform has garnered articles in a blog, a print magazine, and a few online media outlets. Bear Icebox Communications provided experienced resources who responded promptly to questions and made collaboration smooth. The team was open to feedback and quick to deliver.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of No No No, a startup that is building 'a modern-day Better Business Bureau' – a complaint resolution platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bear Icebox Communications?

Getting media coverage + proof reading documents

What were your goals for this project?

Getting media outlets to write about us

SOLUTION

How did you select this vendor?

I met Bob through a program that helped European companies to enter the U.S. market. Bob seemed like a nice, down to earth guy who was super easy to interact with and really fast with his responses.

Describe the scope of their work in detail.

The scope was not too big. The biggest work was going through the copy of our website.

What was the team composition?

I've worked directly with Bob and in some ad hoc projects some of my team members have also reached out to Bob directly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We got an article published in the Retail Touchpoints blog and in a print magazine. We also got access to a couple of other online media outlets and we're still working with those projects. We also got a story published on Grit Daily.

How effective was the workflow between your team and theirs?

Really fast and effective. I'd recommend them!

What did you find most impressive about this company?

I love that the team is really flexible, easy to interact with, and open to receiving brutally honest feedback.

Are there any areas for improvement?

No, I can't honestly think of any.

5.0
Overall Score Five stars, easily.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I've been really happy with the speed of their response times.
  • 5.0 Cost
    Value / within estimates
    As a startup, we don't have big budgets. I feel we've got bang for our buck!
  • 5.0 Quality
    Service & deliverables
    No complaints, would use again.
  • 5.0 NPS
    Willing to refer
    I have already brought them other clients.

PR Launch for Grand Opening of Studio

"Bear Icebox Communications held meetings with intention, and they were clear regarding the project scope."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Aug. 2018 - Nov. 2018
Project summary: 

Bear Icebox Communications led a PR campaign for the opening of a remodeling firm's new design studio. They also managed press outreach for new projects.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Chelsey Jackel
Creative Director, Xced Design Build
 
Verified
The Review
Feedback summary: 

As a small company, Bear Icebox Communications' PR campaign had an outsized impact. The studio opening was well-received, with a number of media articles published since the engagement began. While more attention could be paid to the larger vision, efficiency and quality of work generally won the day.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the head designer and creative director for Xced Design Build, a reputable design/construction company in Chicago. After being around for 20 years, we’ve re-launched ourselves in a new light with Bear Ice Communication's help.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bear Icebox Communications?

We needed help promoting the opening of our new design studio space in October 2018. 

What were your goals for this project?

We wanted to inform the public about a number of projects in our wheelhouse. While we’ve historically been known as a referral-based luxury company, this project leads us into further marketing and development strategies for our company.

SOLUTION

How did you select this vendor?

Bob (president, Bear Icebox Communications) was pleasant, humble and seemed hungry for the project. He and his business partner came across very professional and with lots of depth and caring for the production of this project.

Describe the scope of their work in detail.

Bear Icebox Communications worked with us for three months to assist with the launch of our grand opening. They also drove PR for our company and made journalistic edits for other in-house work.

What was the team composition?

Bob lead the team and worked directly with our creative staff.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Bear Icebox Communications had a clear trajectory of what they wanted to accomplish during our time together. They did a good job accomplishing that, including getting 4–5 articles published to help our branding

How effective was the workflow between your team and theirs?

The workflow was quite good. Bear Icebox Communications held meetings with intention, and they were clear regarding the project scope.

What did you find most impressive about this company?

Bear Icebox Communications was small but mighty.

Are there any areas for improvement?

The biggest area of improvement would be a sense of vision and purpose. They primarily focused on logistics and tasks during each meeting. A further sense of vision would have allowed for more interaction within the project.

4.5
Overall Score They were great to work with, and we wish them the best.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Public Relations for Home Inspection Services Franchise

"They’re open-minded and see unique opportunities, so we appreciate their insight."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2017–Ongoing
Project summary: 

Bear Icebox Communications provides ongoing public relations support for a home services franchise. They help draft online content and work to have the company featured on popular industry sites.

The Reviewer
 
201-500 Employees
 
New York, New York
Kathleen Kuhn
President & CEO, HouseMaster
 
Verified
The Review
Feedback summary: 

The efforts have helped the team achieve greater exposure in their targeted market. The Bear Icebox Communications team has been a valuable partner, as they contribute frequent ideas and bring new solutions to the table. Their flexible and communicative nature make them a strong asset.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CEO of HouseMaster, a national home inspection franchise with 315 locations in North America. I’m also the CEO of PatchMaster, a small drywall repair franchise with 50 locations across the US and Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bear Icebox Communications?

We hired Bear Icebox Communications to help support our public relations approach. We needed help effectively conveying our messaging to our market and educate consumers about our brand.

SOLUTION

What was the scope of their involvement?

Every week, we have meetings with Bear Icebox Communications to update them on news within our company. We inform them about any new franchisees that we onboard and regular activities. Together, we come up with topics that are relevant to our audience. They create all the initial drafts for the content, and both teams work to fact-check the information before we post it online and on social media.

What is the team composition?

My main point of contact is Bob (Co-Founder, Bear Icebox Communications).

How did you come to work with Bear Icebox Communications?

I was looking for a company with experience in the franchising space with a public relations background. When I got in contact with Bob after speaking to several companies, I liked his entrepreneurial spirit and expertise in our field.

How much have you invested with them?

We’ve spent a little over $40,000 so far.

What is the status of this engagement?

We started working together in May 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re not tracking actual metrics from their services, but we can tell our company’s reach is significantly broader since starting the work with Bear Icebox Communications. Our exposure with our core audience has improved—we’ve gotten meaningful hits and placements on relevant news sites, including realtor.com. Every platform we’ve tried to receive coverage from has been a success because of Bear Icebox Communications’ support.

How did Bear Icebox Communications perform from a project management standpoint?

Their team was highly organized with their approach. Our company has a lot of different projects happening at once, and they’re able to keep us on track and provide useful updates. They allow me to be as involved as I want to be and I don’t have to manage them, which is great. We have regular meetings and their team creates an agenda that is always abided by.

What did you find most impressive about them?

Their high level of organization makes them easy to work with. They’re open-minded and see opportunities we don’t, so we appreciate their insight. Cooperation and flexibility are things we really wanted from a vendor and they fulfill those expectations fully.

Are there any areas they could improve?

There’s no area for improvement. Whenever we need them to do something differently, they quickly adjust.

5.0
Overall Score We’ve had a really great experience. We’ve had no issues and they continuously give us valuable insights.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re organized and able to keep track of all deadlines.
  • 5.0 Cost
    Value / within estimates
    They offer a competitive price and we’ve received a strong return in value.
  • 5.0 Quality
    Service & deliverables
    They deliver exactly what they promise and do it in a timely fashion.
  • 5.0 NPS
    Willing to refer
    I’d highly recommend them.

Branding & Public Relations for Cyber Security Company

“Their willingness to help our company succeed impressed me.”

Quality: 
3.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016 - Dec. 2019
Project summary: 

Bear Icebox Communications provided branding and publicity services, working on press releases, media relations, and handling interview or external communication requests.

The Reviewer
 
11-50 Employees
 
USA
Kaveh Mahdavi
Vice President, Sensofusion
 
Verified
The Review
Feedback summary: 

The team was always on the ball, identifying the relevant media outlets to work with in a professional, slick manner. They scheduled all work carefully and were never out of communication, demonstrating their good understanding of their role.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the VP of Sensofusion, a company specializing in cybersecurity and specifically, counter-UAS. We’ve developed a high-end hardware and software system that is used to protect critical infrastructure and personnel from drone attacks and incursions. 

We typically sell to governments and militaries around the world, but also private sector industries such as prisons, oil and gas, high-tech companies, corporate data centers, and outdoor events.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bear Icebox Communications?

We needed a resource to write and push out press releases defined by our company regarding major events, our product, and customer relations.

What were your goals for this project?

To continue building our high-end brand regarding all things related to counter-UAS, and to reach the largest audience possible.

SOLUTION

How did you select this vendor?

They are a hungry startup and we liked that. They use guerrilla tactics in order to make sure their clients are successful and are also reasonable in cost.

Describe the scope of their work in detail.

They focus on writing press releases and then identify the right journalist, journal publication, or other outlet related to our industry. They also manage any inbound requests for interviews or other similar requests.

What was the team composition?

We worked with two people who were responsible for writing and sourcing.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The results have been very good. We continue to use them as our sole source for all things related to PR.

How effective was the workflow between your team and theirs?

It was very effective—I had no issues scheduling meetings and keeping our projects on task.

What did you find most impressive about this company?

Their willingness to help our company succeed impressed me. They understood their role, and they always kept our interests in mind.

Are there any areas for improvement?

Keeping the creative flow at a high level is always a challenge, so I consider this an area of improvement for every business.

4.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 3.5 Quality
    Service & deliverables
    There's always room for improvement.
  • 5.0 NPS
    Willing to refer

PR & Brand Awareness for Franchise Janitorial Company

"We’re getting the service you’d expect of a big company with the one-on-one attention of a small company."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2016 - Ongoing
Project summary: 

Bear Icebox provides PR services including press releases, blogs, and earned media coverage. Strategic planning and brand research round out the engagement.

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
Tim Conn
President, Image One Facility Solutions
 
Verified
The Review
Feedback summary: 

Placements in target publications are increasing due to Bear Icebox’s reliable help and detailed efforts. The team’s phenomenal price point, responsiveness, and professionalism continue to impress. Individualized attention sets them apart from other larger firms.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the president of Image One, a franchise janitorial company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bear Icebox Communications?

We were looking for help in brand building, brand awareness, and public relations.

SOLUTION

What was the scope of their involvement?

They do everything from press releases to blogs to getting articles published in trade publications. When we were unable to attend a franchise conference, they went on our behalf in order to gather information that would be useful for building our brand.

What is the team composition?

I work with Bob [President and Co-Founder, Bear Icebox Communications].

How did you come to work with Bear Icebox Communications?

I previously worked with Bob when he was with a much larger firm. I wasn't happy with the results we were getting so we parted ways. A year or so later, he reached out to let me know he’d started his own company. After sitting down to talk about the challenges I’d faced in working with the larger firm, it made sense to start a new relationship with him and Bear Icebox.

How much have you invested with them?

We spend an average of $1000 per month.

What is the status of this engagement?

The project began November 2016 and they’re on a quarterly retainer.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen an increase in our presence in print and digital publications, which is fantastic. I can't point to anything they've done that generates specific revenue but it's really more about building the brand and brand awareness. It's clear to us that their efforts are very successful so far.

How did Bear Icebox Communications perform from a project management standpoint?

We occasionally meet in person and have regular contact via email and phone calls. They always talk to me about any upcoming press releases or articles that they're planning. Together we plan out what we want to do for the quarter at the end of the previous quarter. I really like that they check in to see if there's anything special that we want to talk about or highlight over the next three months. They’re very proactive in getting our message out.

What did you find most impressive about them?

We’re getting the service you’d expect of a big company with the one-on-one attention of a small company. It’s the best of both worlds and we have a very nice relationship.

Are there any areas they could improve?

Nothing comes to mind that I would change.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    Mostly good but media opportunities are often very last minute.
  • 5.0 Cost
    Value / within estimates
    They’re very responsive to our needs and the quality of work is top-notch.
  • 4.5 Quality
    Service & deliverables
    They're still getting a feel for our style in written content.
  • 5.0 NPS
    Willing to refer
    I’d absolutely recommend them without hesitation.

Communications Strategy for International Full-Service Agency

"They've kept all the commitments they've made to us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2017 - Ongoing
Project summary: 

Assisting an international agency with marketing efforts, Bear Icebox develops social media strategy, creates messages for trade shows, and oversees the publication of white papers and newsletters.

The Reviewer
 
11-50 Employees
 
Russia
Co-Founder, International Marketing Agency
 
Verified
The Review
Feedback summary: 

The number of incoming requests rose 35% within one year. Invested in building positive relationships, they keep their promises and make themselves available when needed. Their flexibility and professionalism contributed to this ongoing partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a co-founder of an international marketing research agency. We have locations in the U.S. and in Russia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bear Icebox Communications?

We wanted to centralize management of our marketing and communication efforts, so we we were looking for a company to help us with that.

SOLUTION

What was the scope of their involvement?

They help us develop a strategy for our social media channels, including  Facebook and Twitter, and create communication messages for our trade shows. They also train our team to present our services during the trade shows. With their support, we did trade shows in the U.S., Russia, and Germany. They guide us through the process of developing white papers and industry publications. We work with them to come up with the topics to be covered in white papers, and they oversee the whole process until the white papers are released. In addition, they manage our newsletter production and blog posts.

What is the team composition? 

We primarily work with one of their founders. 

How did you come to work with them?

They reached out to us. After we interviewed them, we decided they were a good fit. 

What is the status of this engagement? 

We started working with them in March 2017 and the relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The number of incoming requests for our services increased 35% nationwide over the past year. 

How did they perform from a project management standpoint? 

We're based in multiple time zones, so it took us a couple of months to find the best online platform that would allow us to update the entire team about the status of the project.

What did you find most impressive about them?

They're great at building relationships and everyone on our team enjoys working with them. They're always available, flexible, and responsible. They've kept all the commitments they've made to us.

Are there any areas they could improve?

No. If there are any issues (which is part of a normal work process), they deal with them right away. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    There is always some room for improvement.
  • 5.0 Quality
    Service & deliverables
    Everything they produce is very professional and meets our needs.
  • 5.0 NPS
    Willing to refer
    I've recommended them to multiple colleagues.