What evidence can you share that demonstrates the impact of the engagement?
We’ve received positive feedback on the website. Bean Machine helped us achieve the functionality and design that we wanted. Our metrics have stayed the same, which we expect because we have a unique, regulatory-based audience.
How did Bean Machine perform from a project management standpoint?
Robyn conveys complex technical information in simple terms, which enlightens my team and chief business development officer on progress and the direction in which we are going. We typically communicate via email. During the development phase, we had weekly calls. Robyn even came to our office, which was fantastic. Now, we don’t speak on a regular basis, but whenever we have a problem with the site, we can reach Robyn. She responds quickly.
Robyn set a timeframe that flowed seamlessly, and she adhered to the schedule. Any delays were due to unforeseen circumstances and understood by all parties involved.
What did you find most impressive about them?
Bean Machine’s strong understanding of technology combined with their forward-thinking mentality enabled them to determine what was best for our business and what direction we should take. They were incredibly helpful in integrating Salesforce Pardot and Google Analytics.
Are there any areas they could improve?
No, I’m happy right now.