BDG

BACKGROUND

Please describe your company and position.

I am the General Manager of G4 Technologies

Describe what your company does in a single sentence.

Our company brings machine learning and artificial intelligence algorithms to the construction technology field.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BDG to accomplish?

• Rebuild our customer portal.

SOLUTION

How did you find BDG?

Referral

Why did you select BDG over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from BDG were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

This project centered around a complete rebuild of our customer portal. The current system was not designed properly, lacked key features, and was sluggish to respond and load. The project needed significant improvements to performance, and a complete redesign of data visualizations. Our technology stack involves numerous IoT devices streaming data to the cloud, and we were in search of a company that could visualize this data to the end-user in a quick, efficient, and intuitive manner. The main deliverables were: 

1. quick clean-up of site verbiage and look (e.g., spelling errors, comprehensive lists, data field types on forms, etc.), 
2. a mapping solution that showed GPS tagged data collected by IoT devices displayed properly and efficiently in an interactive map.
3. customer vs owner views of data pages based on login and account credentials.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Data visualization loading times. 
• Amount of data shown on a single page. 
• Processing/computing power shifted to client side (previously cost the company resources and money in cloud computing)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated professional and transparent project management. The owner and developer with often in meeting with me and my team to fully understand our vision. Every work item and hours estimate, along with detailed notes, were maintained on a shared trello site that showed current progress and updates. 
The project was completed on-time and made for a great showing at a trade show. Even with a last minute change to the deployment strategy, BDG kept things on time and respond to every request that we made.

What was your primary form of communication with BDG?

Virtual Meeting

What did you find most impressive or unique about this company?

BDG was very good at understanding the vision and executing deliverables on time. After a couple initial meetings to discuss what we wanted, BDG got right to work and delivered a beautiful application in no time at all. This allowed for plenty of time to review, test, and provide feedback from our organization to develop the best product available. Currently, no other product like ours exists on the market.

Are there any areas for improvement or something BDG could have done differently?

Trello could have been managed better. Each card was a huge task that needed to get done with many sub-items in each card. This lead to card sub-items to be crossed off versus having the whole card moved between development/testing/review/completed. With longer projects or projects that are not as rushed as this, I expect this issue will resolve itself.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Kidgystics

Describe what your company does in a single sentence.

We are a mobile and web application for parents to help them organize their kids activity schedules.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire BDG to accomplish?

• Fix a mobile application that was not built correctly.
• Build a web application.
• Get both applications launched and work on the next phases.

SOLUTION

How did you find BDG?

Referral

Why did you select BDG over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from BDG were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BDG was initially hired to fix a mobile application that we had built by another company. After reviewing the Figma file and the other background files, BDG worked through all of the build issues to get the application streamlined correctly. 

BDG was also asked to build a web application for the organizations that access our application. This ask was complicated because the web app and mobile app have a lot of integration. BDG has also built the monetization structure for the web app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to beta test the application starting in February of 2023, and soft-launched the application on May 30th. We currently have over 500 users and are growing. BDG has built the monetization structure to be rolled out in August, and they continue to fix any bugs that come up and are working on the next development phases for the app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

BDG has great project management. They're easy to connect with - we worked directly with the owner through texts, calls, email and a project management software. They also included members of the team on weekly calls to assure that everyone had an understanding of the deliverables and everything that was being done was reviewable.

What was your primary form of communication with BDG?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We believe that we would not have been able to accomplish what we have without BDG. Not only did we create personal relationships with the BDG team, we know that they believe in our business and what we are trying to do - that is invaluable. Our application is built by moms for other busy parents, and the BDG team was not only our development team, but are users themselves.

Are there any areas for improvement or something BDG could have done differently?

No - they thoroughly explained their process, and once we got on board, it was easy to communicate and work with them.

BACKGROUND

Please describe your company and your position there.

We are a slot route operator that operates slot machines in bars, taverns, convience stores throughout Nevada and Montana. I am the Marketing and Design Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BDG, and what were your goals?

Initially we had hired BDG to take the place of a former web developer who we were not happy with. They took over 5 websites and have been nothing but phenomenal. When it came time to redesign our websites I knew that they would be nothing less than great to work through the process with.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched the local Reno area for multiple web developers and had met with a few before deciding on BDG. Brandon is so easy to talk with and makes the entire process so smooth. He really took the time to get to know our company and what we were needing in a web developer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We also have an initial meeting so that BDG is aware of what we are needing. Then I create the design for the 4 websites we were needing to redesign and I send that over to BDG so they can work their magic with the development phase.

How many people from the vendor's team worked with you, and what were their positions?

Brandon was my main contact and he had two other developers that worked on the multiple sites.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were in the middle of a merger with another company and we had a specific time that we needed to get this redesign done and BDG delivered right on time. The executives of our company and the new company were all highly impressed with the new look and feel of the website.

Describe their project management style, including communication tools and timeliness.

Anytime I had a question about the project, they were right there with answers. He is extremely easy to get ahold of and always responds quickly.

What did you find most impressive or unique about this company?

Not only did they implement the development of the sites they also created a new backend for me to be able to update the sites easily. They way they have that process set up is seamless and has made the maintenance of the site so much easier. It really put a big bow on the end of the project.

Are there any areas for improvement or something they could have done differently?

I am always so impressed with Brandon and BDG that I can't think of anything they can improve on.

BACKGROUND

Please describe your company and your position there.

We are a vacation Rental Management company and I am the founder and CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BDG, and what were your goals?

We had built a platform on a Citrix system (utilized as a sandbox). We then went to BDG to custom code the workflow systems, databases, etc. They first built a mobile app and then the remaining parts of the system. Our goal is/was to reduce labor costs associated with redundant tasks in the industry.

SOLUTION

How did you select this vendor and what were the deciding factors?

Actually, we met Brandon and team 2 years prior to hiring them (we weren't ready). We met as a result of a conversation about website development and I found that Brandon spoke workflow and efficiency which hooked us. Several years later we went back to him to begin the process of building the app for our field teams and then ultimately led to custom coding/building our new system.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Build a custom mobile app for our field operations team. Build a custom system to connect to our mobile app using our citrix blueprint as the start point. Built a massive property database, and various sub tables with workflows behind them.

How many people from the vendor's team worked with you, and what were their positions?

Brandon and two developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are just getting into Beta testing now. But generally, his team is very responsive and attentive to our needs as they arise.

Describe their project management style, including communication tools and timeliness.

Brandon introduced us to Trello as well as slack during this project which we have integrated into our own organization. He is available face to face as needed (we are local) or via Zoom as needed. He will bring his team into those meetings as is required.

What did you find most impressive or unique about this company?

Brandon is a natural problem solver. He can take bits and pieces of a complex business and make sense out of it. He is then able to see where the lack of efficiency is happening and suggest solutions or even take your suggested solution and add new layers you may not have considered.

Are there any areas for improvement or something they could have done differently?

Introduced us to Trello and slack sooner ;)

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of an HR consultancy. We offer our services through an online platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BDG?

We needed help with software development.

SOLUTION

What was the scope of their involvement?

BDG is designing and developing the frontend of our platform using CSS and HTML. To start the project, we gave them our existing MVP. 

The BDG team works closely with our main IT partner, who is developing the backend using Laravel. We’re now beta testing the application.

What is the team composition?

We work with the owner and a developer.

How did you come to work with BDG?

Someone referred them to me.

How much have you invested with them?

We’ve spent $20,000–$50,000. 

What is the status of this engagement?

The project started in August 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re happy and satisfied with their work so far. We’re still in full production mode, but we’ve already onboarded more than 10 clients to beta test the app.

How did BDG perform from a project management standpoint?

Their project management is fantastic — they adhere to the timelines they set. 

In terms of tools, we use Trello to manage the project and Slack to communicate. Overall, they’ve quickly adapted to our processes.

What did you find most impressive about them?

BDG is a very skilled team. Whenever I ask them to build something, there’s no fluff — they go straight to the point and break it down into actionable steps.

Are there any areas they could improve?

No, they’ve met all of our expectations. I’m extremely satisfied and happy with BDG’s work.

Do you have any advice for potential customers?

Tell them what you want them to develop, and they’ll develop precisely that.

BACKGROUND

Please describe your company and your position there.

I am the President of Bruce MacKay Pump & Well Service, Inc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BDG, and what were your goals?

We wanted to develop a mobile app for our customers to help them manage their well information and provide them resources to help maintain their well system.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected them based on their reputation throughout the community and local recommendations. Based on this we set up our first meeting and right away I knew this company had the right mentality and knowledge to accomplish what we were looking to do.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

From the very beginning they were involved with almost every aspect on the creation of the project. I brought the idea and rough outline of what I would like to App to do and they were able to take that information and create the app for us. They were heavily involved in every step of the way and were very informative and took the time to explain every step and how that tied into the overall project.

How many resources from the vendor's team worked with you, and what were their positions?

I worked directly with two of the members at the company.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app has just been approved by Apple and Google and is now available for download.

Describe their project management style, including communication tools and timeliness.

The project was broken down into measurable milestones along with a timeframe of each milestone. They were on time or early for every milestone and did exactly as they said they would do in each step.

What did you find most impressive or unique about this company?

Their knowledge of app development is outstanding. They were able to take my concept and turn it into reality. With my construction background, watching them figure out the obstacles that I put in front of them with the app and how i wanted it to work was very impressive.

Are there any areas for improvement or something they could have done differently?

No, they held themselves to a very high standard and it shows throughout their entire process and the product they developed.

BACKGROUND

Please describe your company and your position there.

I manage technical marketing for Abaris Training Resources, Inc. in Reno, NV

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire BDG, and what were your goals?

BDG Design helped us develop a database and customer portal that allows students to enroll in our training classes and automatically return invoices and other information to the students that are enrolled.

BDG also monitors and maintains our website and portal and has provided us with exceptional service over the many years that we have worked together. Their team is quick to respond and address requests in a timely manner. We highly recommend their services!

SOLUTION

How did you select this vendor and what were the deciding factors?

BDG Design was recommended by a third party IT group that we contract. They are a much trusted source that provided us confidence in our decision to go with BDG.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Design and Develop New CRM System Design and develop a new CRM system for Abaris to replace Administrate. The new system is the property of Abaris and allows for complete customization and control. This new build allowed for future functionality to be added on as business needs arise. The timeline for the system build was 6 months from start to finish. The timeline is as follows:

Phase 1 – Data Migration - Two Months The current data in Administrate will be scrubbed, migrated and checked for consistency to allow for legacy contacts to use the Abaris booking engine just as any other contact. BDG built an admin tool to allow for Abaris employees to fix any duplicates in a work queue. This will ensure data integrity and consistency.

The data migrated included contact information, course scheduling, student course history, enrollment information and any other data extracted from Administrate. They also extracted the legacy data (existing prior to Administrate) into the new system so Abaris now has all of their data in one place.

Phase 2 – Design and Develop – Four Months This phase includes designing and developing the front and back end of the new CRM system. Designing included wireframes and layouts of each screen seen by administrators and customers. The development of the CRM was done in PHP, JavaScript, CSS, MySQL and HTML5. These are all open-source code bases that allow for scalability support and were industry standards.

All of the functionality of the CRM translates to be mobile friendly allowing for visitors to use any device to view courses, sign up and view their account information. The CRM allows for customers to continue to book courses online including registration and payment. Students can pay by credit card or invoice. Emails are sent to Abaris administrators upon a successful booking.

Phase 3 – Test and Fix Issues – One Month This phase included turning the system over to Abaris employees to test as administrators and customers to allow end to end testing of the system. Any issues or bugs were documented and fixed during this phase. BDG helped to create the testing scripts and scenarios and assist Abaris with the testing. This included in-person meetings to help with testing.

Phase 4 – Launch/Post Launch Once the system was deemed ready by Abaris and BDG a launch date was set. This launch includes turning on the new system and archiving any old code. Data migration on any new contacts or class bookings then happen directly prior to the launch to make sure all data is up to date.

After launch, BDG included one month of support bug fixes. This month include up to 40 hours of work. An additional maintenance agreement was reached, post launch, to help support the build.

How many people from the vendor's team worked with you, and what were their positions?

We have one primary point of contact with the owner and he delegates the work to his group as necessary to complete our projects.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The package was on-time and had few bugs to work out. We continue to contract BDG for new additions and have always had timely results.

Describe their project management style, including communication tools and timeliness.

We have direct communications with our POC at BDG Design. Each request we have is discussed and a proposal for action is provided before work is employed. Their response is timely and efficient.

What did you find most impressive or unique about this company?

This a small, forward looking business with good management and intelligent people. They tend to be quick to respond to our needs and come up with unique and straightforward ideas to suit the customers requirements.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Introduce your business and what you do there.

I’m an executive of a dog waste removal service app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BDG?

I wanted to make an app for my business.

SOLUTION

What was the scope of their involvement?

BDG created an app from scratch; I reached out to them, and we went through putting the whole app together. Brandon (Owner) took care of the entire process after deciding what the app would be. The app is about to be launched on different application stores and sites like Facebook.

What is the team composition?

I only worked with Brandon; he had a team working with him, but he was my main point of contact.

How did you come to work with BDG?

They were referred to me by a friend. I chose them because Brandon seemed trustworthy, and I also liked the idea of working with a local service provider.

How much have you invested with them?

We spent around $40,000 with them on this project.

What is the status of this engagement?

We worked together from April 2020–July 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have metrics at the moment, but we made a poll of about 30 people that used the app, and we’ve gotten great feedback from everyone — users enjoyed the app.

How did BDG perform from a project management standpoint?

They’re awesome; we put down a comprehensive contract where we established milestones from the app’s wider frame to the finished product in the digital stores. They were responsive and thorough throughout the project — I think I never had to wait more than an hour for Brandon to get back to me.

What did you find most impressive about them?

Their positive attitude and willingness to take over any project through an open approach without pushbacks distinguish them.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — anything lacked, and everything went great. 

Any advice for potential customers?

 Be willing to work as a client — the faster you can get your end on the project done, the faster it’s going to go.

BACKGROUND

Introduce your business and what you do there.

I run diabetes camps for kids 7–17 in Nevada and California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BDG?

We wanted our existing electronic medical recorder app to be a user-friendly program. 

SOLUTION

What was the scope of their involvement?

Based on our web-based platform, we asked them to develop our mobile app which could be available on tablets and mobile devices, on both iOS and Android.

They did most of the design work and their goal was to essentially take and replace our product with something better. We continue to engage with them on a project basis and we use them every day for our other projects as well.

What is the team composition?

I directly deal with two people from their team.

How did you come to work with BDG?

A friend of a friend recommended them. They’re also a local company which was a big selling point for us. Our past failures with previous programmers happened because we didn't have the chance to have open communication. Since we’re a nonprofit, they were able to work with us on making sure the price point wasn’t too high. 

How much have you invested with them?

We’ve spent around $20,000, if not a little bit more.

What is the status of this engagement?

We started working with them in January 2017, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The outcome of their work has been the biggest reason why we stuck with them for so long. We have excellent product growth and now we’re in about 12 different states in the country.

How did BDG perform from a project management standpoint?

They’ve been excellent. They can answer our questions within the same day and sometimes in the next couple of minutes. As a local company, they've made it very easy to keep the partnership going. We mostly use phone and email to communicate. We use various applications to test out whatever they’re working on. 

What did you find most impressive about them?

They meet their deadlines every time. Based on our past experiences with programmers, sometimes that is a much harder feat than it should be. Their ability to get things done on time and appropriately has been the most impressive part.

Are there any areas they could improve?

If they want to give nonprofit organizations bigger discounts they could, but I can’t think of anything they could improve. 

Do you have any advice for potential customers?

Keep your lines of communication open. Our success is thanks to our ability to communicate so much on our projects as they’re ongoing. We don’t just expect something at the end, we talk about it the whole time. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder and inventor of a web and mobile-based emergency contact link system that allows a subscription membership. Using the system, any member that’s having an emergency can instantly ping all their emergency contacts. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with BDG?

In our market research, we haven’t found a system that functions like our product. So, we were asking them them help us flesh out its functionality and develop the final platform.

SOLUTION

What was the scope of their involvement?

Brandon (Owner) did a great job of helping come up with and answer a multitude of discovery questions when we were putting together the plans for development. They laid out various milestones that involved wireframes, verbiage, and development. 

The final product is a mobile and web-based application. They developed both of those components and played a role in helping with our website. However, I’m focusing on the website more closely with my marketing team. They’re continuing to host the app on their servers and were responsible for getting the app on the App Store and Google Play Store. 

What is the team composition?

Brandon has a team, but I worked directly with him throughout the duration of the project. I’m not sure how many people were on his team. 

How did you come to work with BDG?

When I was coming up with this idea, I attended a class on how to build a business plan. There, I started talking with a physician that built an impressive app surrounding EKGs. BDG had developed up, so I started looking into them.

We wanted to hire someone locally and were sold on their services during our initial conversations. They immediately understood my idea and the pathway toward launching the product. We started working with them in a limited capacity to test their skills but expanded the scope of their work as they continued to exceed my hopes and expectations. 

How much have you invested with them?

We spent somewhere between $30,000–$40,000.

What is the status of this engagement?

We’ve worked together since July 2019. While the apps launched in September 2020, they continue to send weekly updates on new members, make bug fixes, and host the platform.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were our software experts, so they’re the reason that our product exists today. It’s still pretty early after our launch, so my marketing team is working on getting users onto the app. They ensured that they made the app as simple as possible for anybody to use. 

He met my requests. My friends that went through the sign-up process didn’t have a single question about how the platform works. That’s a testament to their team being able to create something usable.  

How did BDG perform from a project management standpoint?

I always knew what to expect from them at each point of the project through their minestrone outline. They followed their timeline perfectly, although we delayed some tasks on our end a little. Whenever I send an email, they respond almost immediately.

What did you find most impressive about them?

From the start, they quickly grasped my goals and vision for the project. They’re great at providing constructive feedback and encouraging me to think about projects in different ways. Brandon’s willingness to conceptualize and bring a completely new solution to life is an astounding quality. Without his creativity, we wouldn’t have a product today. 

Are there any areas they could improve?

Nothing comes to mind. 

Do you have any advice for potential customers?

Be willing to describe the full scope of your goals, and they’ll help you get there.