How did you select this vendor?
We have looked in a couple of providers based on the recommendations we have received, but Battalion seemed to be the most excited about the opportunity, and during the initial discussions they've shown great level of professionalism too.
Describe the scope of their work in detail.
We have started with a thorough screening document: we were asked about all sorts of details about our company, about our customers, our goals, our expectations, our vision, etc.
After this we have launched a workshop where we dug deeper into our needs, our vision, and based on that Battalion has promised to provide us a timeline and action points to follow on.
They have kept their promises: within the agreed timeline we have received the initial branding elements which we could use as a starting point of our further discussions.
In the final phase we have decided which creatives did we like the most, and finalized the solution. Everything was running smoothly according to the plan, the project management was excellent and the participants were dedicated and professional.
What was the team composition?
We worked with a project manager and a branding expert. The owner of the company was checking upon us from time to time.