Bartlett creates well-branded digital experiences that increase leads, engagement, and revenue.
Some of the ways we differentiate ourselves include:
Completion of over 1,600 projects for 400 clients, delivering end-to-end services such as web strategy, branding, user experience design, web application development, Drupal and WordPress development, e-commerce, search engine optimization, social media, email marketing, analytics, content marketing, CRM integration, and website security.
A design philosophy that emphasizes clean, efficient visual communications and compelling content.
Proven tactics for increasing online visibility, leads, and brand awareness.
Extensive Drupal and WordPress experience creating and maintaining large websites (1,000 + pages), including developing custom modules and plugins.
Online resources such as the eValuator, a website grading tool used over 40,000 times, Grow Online (our blog), a Glossary of website building terms, Statistics about web design, marketing and technology and Concord Conserves a nonprofit we started.
A commitment to sustainability and triple bottom line business practices (people, planet, profit).
Our goal is to maximize the value of every project by providing a talented team that collaborates with clients to deliver exceptional communications. The ability of our clients to achieve their business objectives is how we measure our success.
Min project size
$5,000+
Hourly rate
$100 - $149 / hr
Employees
2 - 9
Locations
Concord, MA
Year founded
Founded 1998
1 Locations
Concord , MA
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$100 - $149
/hr
Rating for cost
4.8
/5
What Clients Have Said
Bartlett Interactive offers valuable services at competitive pricing, with project costs mentioned around $50,000 for extensive website revamps. Clients praise their efficiency and consultative approach, indicating strong value for small to medium-sized businesses seeking digital marketing and branding solutions.
Across multiple reviews, clients did not identify any significant areas for improvement. They expressed satisfaction with the services provided and indicated a willingness to continue working with Bartlett Interactive on future projects.
Strong Technical Capabilities
Bartlett Interactive demonstrates a high level of technical expertise in areas such as website auditing, SQL data reconstruction, and complex customizations. Their ability to handle complex computer needs was frequently praised.
Positive Feedback on Deliverables
Clients reported positive feedback from their stakeholders on deliverables such as new websites and rebranding efforts. The quality of work was consistently high, with noticeable improvements in client engagement and brand perception.
Effective Project Management
Clients consistently noted Bartlett Interactive's excellent project management, highlighting their responsiveness, efficiency, and ability to meet tight deadlines. Their structured workflow and quick response times were particularly appreciated.
Expertise in Digital Marketing
Bartlett Interactive excels in digital marketing strategies, including branding, website development, and email marketing. Clients appreciated their understanding of small business needs and strategic market approaches, resulting in significant membership and revenue increases.
Bartlett Interactive developed a new brand for a squash club, including a strategic marketing plan and print materials. They also updated physical signage and provided coaching for the on-site team.
The engagement led to a significant increase in membership by 75% in five months and revenue by 100% every year. The team also developed a functional website with a high buzz factor. Their quickness and efficiency were impressive in the workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I purchased the Concord Acton Squash Club in November of 2021 and am the sole proprietor of the business. We are the best squash club west of Boston, with 5 singles and a doubles court.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Bartlett Interactive?
The Concord Acton Squash Club was a 4 decade old, venerable squash club in Acton MA. With a new owner, we needed a fresh approach. Harry Bartlett and team were involved with me in creating our 'go forward' business plan, and then engaged for contract on our branding and digital marketing strategic plan and digital marketing execution.
SOLUTION
How did you select Bartlett Interactive and what were the deciding factors?
Bartlett Interactive understands small businesses and have great coaching and design skills for a first time owner of a company. I've worked decades in corporate / technology running sales and marketing teams, and Harry's team embodied everything I value: Subject Matter Expertise, Intuition, Speed, Results Orientation, Humor.
Describe the project in detail and walk through the stages of the project.
We needed to re-cast a tired brand (CASC) with little digital presence, into a cool brand that embodied our new strategic market approach. The stages: Business Plan; Harry was an excellent coach for me as i came up with 'hair on fire' ideas. We settled on a point business plan. Contemporary Branding to fit the vision / business plan. Harry's team considered all options for a new brand, and presented many to me. Check our Squashwest.com to view the brand. I am running a few minutes late; my previous mee
ting is running over. Digital marketing - engaging members with mail chimp and with personal email. New signage - update the on-premise signage and facility in general. On going coaching - Harry and team remain a coach for me in the business.
How many resources from the Bartlett Interactive team worked with you, and what were their positions?
Perhaps many, but I interfaced w two: Harry Bartlett as executive and one of his workers as project manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Membership is up 75% in 5 months. Revenues are up 100% yoy. Buzz factor is high; website and phone inquiries are regular occurrences.
How effective was the workflow between your team and theirs?
Very. Speed, efficiency, value. Harry's team was awesome.
What did you find most impressive or unique about this company?
Bartlett Interactive is innately consultative; They listened well and added value efficiently.
Are there any areas for improvement or something they could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Check out my brand on Squashwest.com. Amazing!"
Schedule
5.0
On time / deadlines
"easy, fast."
Cost
5.0
Value / within estimates
"grteat value"
Willing to Refer
5.0
NPS
New Office Website for Architectural Firm
Web Design
Less than $10,000
Aug. - Sep. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"The process was quick."
Oct 26, 2021
Project Manager, Battle Architects
Robert Drew
Other Industry
Concord, Massachusetts
1-10 Employees
Online Review
Verified
An architecture firm needed to rebrand themselves and their website. They chose to partner with Bartlett Interactive after receiving recommendations for the vendor's services.
The Bartlett Interactive team successfully completed the project and the company has received nothing but positive feedback on their new platform since its launch. The company appreciated that the process itself was quick and the workflow the team implemented was quite effective.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are an Architectural Firm and my role with the firm is a Project Manager and part of my role is working on the marketing aspect of the firm.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Bartlett Interactive?
To rebrand our office and to redo our website.
SOLUTION
How did you select this vendor and what were the deciding factors?
Was recommended to us by other people and they are also local.
Describe the project in detail and walk through the stages of the project.
Bartlett created a new logo/rebrand for our office. They also designed a new website working with us on how we wanted to present our office. We had a tight deadline coordinating the new website with other marketing opportunities and Bartlett Interactive worked closely with us to meet that deadline.
We did most of the uploading of content but we had a series of questions and Bartlett was responsive.
How many resources from the vendor's team worked with you, and what were their positions?
3 people total.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We met the deadline and since the website launch we have had nothing but great feedback from our clients and others.
How effective was the workflow between your team and theirs?
Pretty effective. The process was quick.
What did you find most impressive or unique about this company?
We looked at their other websites they have done and they looked quite nice. They are a small company like us and they can recommended by people we know.
Are there any areas for improvement or something they could have done differently?
Not at this time.
RATINGS
5.0
"5"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
"5
Multiple Web Designs for Medical Services Company
Web Design
$50,000 to $199,999
Apr. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Bartlett Interactive is with me every step of the way from concept to implementation."
Apr 24, 2019
Marketing Director, Cantel
Caren Jenkins
Healthcare
Waltham, Massachusetts
501-1,000 Employees
Phone Interview
Verified
Bartlett Interactive helps develop and design multiple corporate websites and creates custom features. They also do graphic design for marketing materials.
The improved sites have been lauded internally and externally. Bartlett Interactive’s responsiveness and ability to turn constructive (and sometimes delayed) feedback into implementable, on-time deliverables are hallmarks of their work. Their focus on client service makes them a valuable partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the marketing director for B&V Testing and Certco, a Cantel service.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Bartlett Interactive?
I needed to revamp a website that was quite out of date.
SOLUTION
What was the scope of their involvement?
Bartlett Interactive assists me with numerous projects. They lead the design, development, and updating of two corporate websites. We provide a complex service so we require more than a cut-and-paste job. They do a lot of customization with input from my team. Our technical experts led copywriting. Bartlett Interactive also does design work for our marketing pieces.
What is the team composition?
I've worked with 3–4 account managers, including Emily (Project Manager & Marketing Specialist, Bartlett Interactive).
How did you come to work with Bartlett Interactive?
They were referred and came highly recommended by an associate of mine.
How much have you invested with them?
I’ve probably spent about $50,000 to date.
What is the status of this engagement?
The partnership started a year ago, and we’re currently working on several projects.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
I’ve launched the Certco website, and the B&V website will be launched within the next 60 days. Bartlett Interactive helped us to refresh our brand, which has been extremely helpful and definitely needed. Our clients have noticed and remarked on how the new Certco site makes it easier to gain access to us. They came in at the design phase and are great at making recommendations. They organize information and help me figure out what we need and what we don't need. Bartlett Interactive is with me every step of the way from concept to implementation.
How did Bartlett Interactive perform from a project management standpoint?
Their team is excellent. We communicate weekly. They’re so good at working with our schedule. It can be frustrating because we had to stop and start. Emily is patient and so responsive.
What did you find most impressive about them?
Bartlett Interactive has amazing client service and a forward-facing approach. They're small, nimble, and creative. I sometimes come at them with off-the-wall questions. They're always willing to find a solution.
Are there any areas they could improve?
No, not at this time. That’s why I'm continuing to use them on other projects.
Do you have any advice for potential customers?
Hire them. You won't regret working with them.
RATINGS
5.0
"They’re terrific."
Quality
5.0
Service & Deliverables
"Everything they produce exceeds my expectations."
Schedule
5.0
On time / deadlines
"They always meet deadlines or figure something out."
Cost
5.0
Value / within estimates
"The value is there for services delivered."
Willing to Refer
5.0
NPS
"I absolutely recommend them.
BI & Analytics for Biotech Company
BI & Big Data Consulting & SI
Less than $10,000
Sep. - Oct. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were impressed with their level of understanding of technical computer problems."
Oct 13, 2021
COO, FiteBac Technology
Julie Kimmerling
Chemicals & Biotechnology
Marietta, Georgia
11-50 Employees
Online Review
Verified
Barlett Interactive provides BI and analytics services for a biotech company. After auditing all materials available, the team has created a formal report based on the client's needs.
The company is on their path to fully understand the status of their projects. Barlett Interactive exhibits an outstanding workflow by being responsive and understanding all the time.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the COO of FiteBac Technology
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Bartlett Interactive?
Bartlett Interactive has helped our company with multiple projects including analysis of websites with formal write-ups, as well as reconstruction of a SQL data dump. Bartlett has an excellent understanding of data systems, website building and much more. Very well capable of complex computer needs.
SOLUTION
How did you select this vendor and what were the deciding factors?
Interviewed companies over the phone.
Describe the project in detail and walk through the stages of the project.
First, Bartlett audited all available materials, information and websites and provided a formal report in both computer and lay terms. Our companies worked back and forth to make sure every aspect of our needs were met.
How many resources from the vendor's team worked with you, and what were their positions?
We worked with many team members including a Principal, Harry Bartlett. They looked over the project as a team, and tasked parts.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We were looking for a full understanding of the current state of our projects and paths forward to completion
How effective was the workflow between your team and theirs?
Excellent workflow with quick response times, even evenings
What did you find most impressive or unique about this company?
We were impressed with their level of understanding of technical computer problems
Are there any areas for improvement or something they could have done differently?
None that we are aware of
RATINGS
5.0
"Bartlett is a Rare True Five Stars"
Quality
5.0
Service & Deliverables
"Most Knowledgeable Web Development Company"
Schedule
5.0
On time / deadlines
"Easy scheduling"
Cost
5.0
Value / within estimates
"All Projects Completed with Fair Pricing"
Willing to Refer
5.0
NPS
"Highly Recommended
Locations (1)
152 Commonwealth Avenue, #6 Concord, MA,
United States01742
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.