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Product Design and Innovation company

4.9
9 reviews

We are a Product Design and Innovation company fueled by deep thoughts, creativity and bold methodologies. We design innovative products and propel companies. We move fast.

Services: 

- Design Sprint

- Brand Sprint 

- UX/UI

- Innovation workshops

- Development

 
$25,000+
 
$150 - $199 / hr
 
10 - 49
 Founded
2008
Show all +
Barcelona, Spain
headquarters

Portfolio

Key clients: 

SAMSUNG

DANONE

HAVAS

NAKED

NOVARTIS

SILENCE

RAZER

Naked - iOS & Android App for 3D Fitness Tracker

The challenge was to build a product able to visualize a human body in 3d and its changes over time.

We created two native apps, iOS & Android, able to instantaneously visualize information retrieved by the IoT Naked scanner such as weight, volumetric body fat percentage, and measurements of different parts of the user’s body.

Product Development

For the apps to correctly visualize the changes in the

…
user’s body, there were special efforts on the interface and development patterns. The responsive, seamless feel of the app is thanks to great development work behind the app-cloud-IoT connection. Also, we developed custom animations to ensure coordination with the apps’ design, allowing Naked to elegantly highlight different parts of the body.

Connecting Naked

Connecting an IoT device with two apps with different operating systems is already a challenging technical undertaking. However, we also had to optimize for a frictionless user experience when users connect to the scanner to that they stay motivated to return daily to the app and see the progress in their bodies. An SDK for bluetooth connection was developed so that the connection with the app would be smooth, easy to improve and simple to use.

More info at: www.lateralview.co/work/naked

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Samsung - Creating a meeting point for developers and creators

Samsung's annual conference for developers and digital product creators is an exceptional event. This year they planned to reveal more announcements than ever and their website needed to be way more than just a place to display static information.

The challenge was to give attendants and potential attendants clear information about the event while showing them that this edition was one of a kind in terms of

…
innovation.

Before developing the solution, we needed to understand how they have communicated and what resources they have used in the past. We carried out a full evaluation of previous events websites and the competitors' sites.

We built a clearer information architecture and easier navigation through each of the website sections. We defined together with Agency EA a look & feel that spoke both to the developers and creators. Also, we managed to launch the website before early birds were released (that was really fast).

Finally, we coordinated teams in US, Korea, Spain and Argentina to test the site in multiple resolutions to make sure that the site was fully responsive and that the design was flawless. Success.

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Silence - Powering sustainable mobility

Silence Urban Mobility S01 is a personal electric scooter free of charging points. It has a Fast&Easy battery that is removable, portable and can be charged at any outlet.

The challenge was to find the best way to turn on and off the scooter, show its location, display information regarding battery, range between recharging in real time and let users plan trips.

We kicked off the project with a Design

…
Sprint. It helped us identify critical points, turn our assumptions into hypotheses and validate them. We built a prototype, tested it with our target users and went through a continuous iterative process. This was the key to try out different functionalities, keep the ones that proved to be useful and leave aside those that were not.

Once we completed the Design Sprint, we had enough feedback to move on to the design and development of the app.

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InFlight - Rebrand & Redesign of Web Application Image

InFlight - Rebrand & Redesign of Web Application

We developed a web application for a mentoring business that needed a brand transformation to gain scalability and improve user experience within their platform. We worked on the rebranding of the brand, design & development of the platform.

Mentor Day was a monthly event with the goal of matching mentors and entrepreneurs in face-to-face meetings. The platform allowed founders the possibility of posting an issue

…
and being contacted by a mentor to coordinate a meeting. This action was mainly achieved in a manual way.

In late 2017, the challenge became to scale Mentor Day so that mentors and founders could be matched online across the world, without physical or scheduling barriers. The platform was reborn under a new brand, a new model and an evolved mission. InFlight is now a global toolbox of resources for entrepreneurs in every stage, increasing their chances of success and enhancing their journey as founders.

User Experience

Our strategy to improve overall usability for the platform was to create a prototype based on the old version, to point out some key aspects that needed work. We tested the prototype with our target users and obtained user feedback on certain hypotheses we had, such as friction in the login screen, online meetings, ratings and perk exchanges. Besides testing with the mentor and founder profiles, we went further and interviewed accelerators, which would be able to use the product for their in-house mentorships.

Find more at: www.lateralview.co/work/inflight

Read more...

Reviews

4.9
9 reviews
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iOS MVP App Dev for Women's Wellness App

“At fundraising and pitch events, our MVP is definitely much higher quality than the others we see.”

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4.5

Quality: 
5.0
Schedule: 
3.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - May 2019
Project summary: 

Bardo developed an iOS app for women’s health and wellness. They integrated a CMS, workshopped ideas, and helped with graphic design.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
Valentina Vicent
Founder, Period Gold
 
Verified
The Review
Feedback summary: 

Bardo created a strong app that functions well and is easy to manage. The app has gotten great feedback and is impressive for a quickly developed MVP. The project was delivered overdue, but the team was very receptive and collaborative with new ideas.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the co-founder and CEO of Period Gold Inc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bardo?

I had an idea to reinvent our period tracking app and evolve into a self-awareness/wellness iOS app for women. We needed to build an MVP to show investors what we had envisioned.

SOLUTION

What was the scope of their involvement?

Bardo built the app from initial design to release. They started with an exploratory design process and they helped workshop and add more ideas to the product. Importantly, their team added Contentful, a content management system, so that I could easily upload content to the app and have it go live immediately. We also had them do the design work.

What is the team composition?

In total, we worked with about six.

How did you come to work with Bardo?

A friend recommended Bardo to us. We interviewed a few people around the same time, but they got our concept the best and wanted to raise the bar in the space. They were also Mac/iOS purists, which helped because others wanted me to do a web application. They were the only ones to say “this makes sense for what you’re trying to do”.

How much have you invested with them?

We invested $14,800.

What is the status of this engagement?

The project began in January 2019 and the app launched in May 2019. The team continued to make fixes until a few weeks ago.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had great feedback. At fundraising and pitch events, our MVP is definitely much higher quality than the others we see.

How did Bardo perform from a project management standpoint?

Deadlines were an issue and there were some challenges with communication. The project took four months instead of two because some aspects were more complicated than they initially accounted for. We are in Los Angeles and they were in Spain, so if there was an issue after 10 a.m., I would have to wait until the next morning. We also weren’t quite as technical, and they made some assumptions of stuff that we didn’t know that created some friction.

What did you find most impressive about them?

We worked really well together. Maria (Product Designer, Bardo) was great. We’ve always felt very comfortable telling her what we were thinking. She was quick to empathize and address any miscommunications. The engineers may not have been as excited to work on such a feminine product, but I think they were open-minded and gave some of the best ideas. Getting men involved in brainstorming solutions for a period tracking app was exciting.

Are there any areas they could improve?

Not too many things; I think the quality is great. I would’ve wanted them to take a step back and adapt to the client’s level of understanding or lack thereof and contain them in different ways.

4.5
Overall Score
  • 3.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Event App Dev for Big Pharmaceutical Company

“Lateral View’s work was flawless.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sep. 2018 - Nov. 2018
Project summary: 

Lateral View developed an app designed for a firm’s significant annual week-long event. Features for attendees include a detailed schedule, GPS-enabled map, surveys, streaming links, and real-time follow-up.

 

The Reviewer
 
500 - 1000 Employees
 
Buenos Aires, Argentina
Digital Business Partner, Novartis
 
Verified
The Review
Feedback summary: 

Lateral View delivered a seamless, responsive, and user-friendly app with an intuitive UX. The product was unanimously well-received both by guests and internally. Responding instantaneously to emails, the team cultivated a remarkably smooth and effective open line of correspondence.

 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a digital business partner for a large pharmaceutical company in Argentina. In my position, I lead projects and digital initiatives in cardiology and respiratory franchises space. I also manage relations among the franchise, national, and international suppliers that develop digital solutions according to specific companies’ needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lateral View?

Innovation week is one of the firm’s most important events of the year at a regional level. Managers from several regions are all present. We wanted to develop a mobile app with features for everyone who attended and hired Lateral View to build it. Since the event was for the company as a whole rather than aimed at any of its specific area branches, this was a significant project.

SOLUTION

What was the scope of their involvement?

Lateral View developed our app for Android and iOS. It shows attendees the event schedule, relevant information about each speaker, and details about every talk. It includes links to surveys and for streaming. The map it contains features geolocation to help our guests find important locations within the event.  Lastly, a notable functionality it includes is a live event follow-up for attendants.

What is the team composition?

We were in direct contact with two developers. They were each in charge of content and design, respectively. I'm not sure how many members their in-house team included.

How did you come to work with Lateral View?

Being familiar with Lateral View’s work, we were interested in what they could accomplish in partnership with our company. We decided to work with them and contacted them when the opportunity came up. 

Another critical factor in our hiring decision was my excellent experience using the app they developed for an event I attended last year Having directly used the type of product we wanted them to produce for us, I felt confident about working together.  

How much have you invested in them?

Confidential cost.

What is the status of this engagement?

We contacted them in August 2018, started the project the next month, and finished it in November 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results Lateral View produced were excellent. I don’t have any quantitative metrics or reports right now. We did, however, conduct user satisfaction surveys and our guests all left exclusively positive comments. They enjoyed the UX, accessibility, clarity. Users also noted how easy the app was to download, which was a valuable criterion of ours.

The app delivered 100% of the notifications we sent and hasn’t had a single functional issue.  Internally, everyone was similarly very satisfied with the app. If we host any other event in the future we’re the most likely to work with Lateral View again.

How did Lateral View perform from a project management standpoint?

If there were any delays, they were mostly due to internal factors. Our communication was great. We mostly used email. Lateral View always sent us an immediate response.

What did you find most impressive about them?

Lateral View maintained impressively efficient communication. They built us a product with a high caliber UX. It’s much better than any other apps we have used before. I found these two strengths and achievements the most remarkable things about them.

Are there any areas they could improve?

Honestly, we don’t have any complaints. Lateral View’s work was flawless.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Developments for Creative Design Agency

“Their processes are well balanced and they deliver beyond expectations.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2015 – Ongoing
Project summary: 

Using MongoDB, Ruby on Rails, CSS, HTML, JavaScript, and WordPress, Lateral View designed and developed a web-based platform and its mobile counterpart as well as the backend. The relationship is ongoing.

The Reviewer
 
11-50 Employees
 
Buenos Aires, Argentina
CEO, Creative Digital Agency
 
Verified
The Review
Feedback summary: 

Lateral View succeeded in creating the platforms as requested, delivering satisfaction to their ongoing tech partners and their third-party customer. They make the many details work together to compile successful results. They’re competent, flexible, dependable, and organized.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a creative digital agency that partners with Lateral View on some projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lateral View?

We’ve worked together on several developments. Two of our key projects were for a third-party client, an agency in Chicago working on a project for a big hotel company.

SOLUTION

What was the scope of their involvement?

Lateral View designed and developed a web-based and a mobile platform and the backend. The platforms allow users to redeem loyalty points for products that would be delivered to their homes. The technologies used were MongoDB, Ruby on Rails, CSS, HTML, JavaScript, and WordPress.

What is the team composition?

We worked with two developers supported by a project manager. They also assigned a designer to one of the projects.

How did you come to work with them?

We have known them for a while. We tend to collaborate between agencies here in Argentina, and they are one of our partners. They meet the requirements in a fantastically professional way. Their communications and relationships with clients are what we value the most.

How much have you invested in Lateral View’s services?

We’ve spent between $20,000–$30,000.

What is the status of this engagement?

We’ve been working together since 2015 and it’s an ongoing collaboration. We are actively developing with them for another client.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results are positive. Projects were developed without a problem, and the third-party clients are happy with the results. We trust their services and adaptability. They’ve shown us that they’re able to adapt to the context and deliver the best possible results.

How did they perform from a project management standpoint?

They meet deadlines, and they’re organized. They use project management tools that make it feasible to work with clients at a distance.

What did you find most impressive about them?

The most important factor is that they generate a good balance in a relationship. Their processes are well balanced and they deliver beyond expectations. This is why we keep working with them.

Are there any areas they could improve?

Their staff speaks and writes English well in general. One of them wasn’t as great with the language, but the others helped out to make it an effective collaboration.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Every project can have delays but they meet all important deadlines generally.
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Totally.

IoT Mobile App Development for Body Scanner Company

“They're very committed … They've become real thought partners to us… .”

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4.5

Quality: 
4.0
Schedule: 
3.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2017 - Ongoing
Project summary: 

Lateral View is developing an iOS/Android app that has IoT connectivity and links hardware, software, and the Cloud. The app allows users to do a 3D body scan and download their scan from the Cloud.

The Reviewer
 
1-10 Employees
 
Silicon Valley, California
Head of Product and Marketing, Naked Labs
 
Verified
The Review
Feedback summary: 

The iOS app is now available through the Apple Store and the Android app is scheduled to launch next month. Experienced and knowledgeable, Lateral View goes above and beyond to meet all needs, while their ability to explain the process and produce high-quality work earned them trust.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the head of product and marketing at Naked Labs. We're a small startup that makes 3D body scanning hardware. The scanner is composed of a mirror and a scale, so the user can step on it and get a 3D model as well as key health metrics and measurements. That helps them track their health and fitness progress over time.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lateral View?

We needed a company to help us develop a mobile app for iOS and Android.

SOLUTION

What was the scope of their involvement?

They're in full charge of the development process, educating us along the way. The app itself is the only means of communication between our hardware, software, and our Cloud. The app allows users to do a scan by connecting their phone and the scanner over Bluetooth. Then, users can download their scan from the Cloud and see all the metrics and measurements. Two big capabilities of the app are IoT connectivity and rendering.

They delivered the MVP of the iOS app at the beginning of August and we're now working with them to do the same for the Android app, which should be completed by the end of September. After that, we'll continue working with Lateral View on building additional features.

What is the team composition?

We work with a project manager, a part-time designer, and six other members of their team.

How did you come to work with them?

They were highly recommended to us by a former colleague. They had expertise in building apps with IoT capabilities, which was important to us. Also, they had worked in the healthcare space previously. They were resourceful and their rates were affordable, so we chose them.

What is the status of this engagement?

We started working with them in September 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They're flexible and easy to work with. When we ask them to come to California and stay for two weeks, they do this with smiles on their faces. We're building an app for the first time, but they've been very patient with us. In addition, they're excellent problem solvers and feel comfortable pushing back on us, which helps us be more efficient and make better decisions. They produce high-quality work, even though it depends on the developer who is working on a given feature.

How did they perform from a project management standpoint?

They've become part of our team. Our project manager is great at seeing potential problems and getting us to think about architectural challenges. I'm the first-time product owner, so I learnt a lot from them. One of the challenges is that we're in different time zones and have to communicate via video and phone calls.

What did you find most impressive about them?

They're very committed, even when we ask them to travel or work long hours. They've become real thought partners to us, instead of being just developers who execute what they're told. Also, they're all critical thinkers, which we found very valuable.

Are there any areas they could improve?

They could benefit from pushing back a little bit more. Also, their communication skills could probably be a little better.

4.5
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    Sometimes, their schedules moved around.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Healthcare IT

“They can handle the needs of any tech startup and any project end-to-end.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2012 - Ongoing
Project summary: 

Lateral View developed iOS and Android apps for a health startup. They’re high-quality work led to an expanded scope which included developing API’s, a web application, and marketing materials.

The Reviewer
 
1-10 Employees
 
Los Angeles, CA
Co-Founder, Healthcare IT startup
 
Verified
The Review
Feedback summary: 

User engagement is high and feedback is positive. Lateral View values transparency and provides regular progress reports outside of scheduled meetings. Their varied knowledge of technical domains, as well as their desire to improve products, makes for a proactive and engaging partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the technical co-founder of a health IT startup

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lateral View?

We needed assistance with the development of our MVP, an iOS application for healthcare.

What were your goals for this project?

The initial goal of the project was the development of our MVP.

SOLUTION

How did you select this vendor?

We did extensive research for software development vendors in the U.S., Europe, India, and South America. After a thorough review and several interviews, we decided to work with Lateral View. We were very impressed with the portfolio of mobile applications they’d worked on.

Describe the project in detail.

We started off with the development of an iOS application for iPad and iPhone. As additional features were needed and other projects came up, the team grew to develop APIs, a web application, an Android application, and design a new mobile application and marketing materials.

During the process, we were very impressed with their quality and we decided to embark on a long-term relationship. We’ve worked together for five years and our experience could not have been better.

What was the team composition?

We’ve had up to five people working with us depending on our needs including two iOS developers, an Android developer and designer, and a backend engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After several iterations the product was released to a small group of users, who loved it, and requested additional features. Every new feature was delivered on time, and as a result, the product was successfully deployed to all users. User engagement is high and the feedback is very positive.

How effective was the workflow between your team and theirs?

They became part of our team and have gone the extra mile whenever it was needed. They take ownership and make sure that the project is completed on time. Additionally, they always take initiative and provide us with regular status updates between our meetings. As a matter of fact, we talk on a daily basis using Slack, Skype, and Jira, among other tools.

What did you find most impressive about this company?

I've been very impressed by their technical domain expertise in mobile development and UX. They’re always on top of the latest technologies, eager to learn the business side of the project, and quick suggest new product improvements. They can handle the needs of any tech startup and any project end-to-end. Since the team gets along well, they increase productivity, and deliver high quality products much faster.

Are there any areas for improvement?

I’ve been very happy with the experience. I don’t recall any issues, but management checks in regularly to see how things are going and how they could improve.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Mobile App Dev for Call Center Software Startup

“They created a beautiful, easy user experience.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2015 - 2018
Project summary: 

Lateral View did API work and built a web-based application using Ruby on Rails, JavaScript, MySQL database, and Amazon Web Services. They also developed the corresponding apps for Android and iOS.

The Reviewer
 
11-50 Employees
 
Seattle, Washington
Ron Davis
CEO, Tenacity
 
Verified
The Review
Feedback summary: 

The apps built by Lateral View exceeded expectations in its reliability. Its user-friendly interface contributed to the high number of people who downloaded the app, many who say the app changed their lives. The talented team produced an attractive, high-quality product at an affordable price.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of Tenacity, a software company for call centers. We sell wellness products in a call center.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lateral View?

I needed someone to help me with web and mobile app development.

SOLUTION

What was the scope of their involvement?

They built a top-to-bottom web-based application that involved using third-party trackers. There was some API work. They used a Ruby on Rails framework, JavaScript, MySQL database, and Amazon Web Services. It was mobile-optimized. They also a built complementary app for iOS and Android.

We’re in the process of shutting down the company for business-related reasons and working on an acquisition. We’re in discussions regarding continued work with Lateral View if possible.

What is the team composition?

There were up to six people on the team. It was mainly developers, but there was a project management team lead from the beginning to end. Occasionally, we utilized one of their frontend developers who had some user interface design expertise. Their operations leader and CTO were our primary sources of communication.

How did you come to work with Lateral View?

I was a tech startup and there was another tech startup company that had been working with them. They flew their primary developer up for the 12-week program, building a personal connection between us. We reviewed several firms. We’d seen their work and heard other testimonials. We figured if they’re 70% as good as domestic developers, at this price, we’d do really well.

How much have you invested with them?

We spent $300,000.

What is the status of this engagement?

We started working together in 2015 and worked together for 32 months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They created a beautiful, easy user experience. There are dynamic components to it that were reliable and highly secure for the environment we were in. The product is fantastic. The app turned out to be more reliable than any other fitness app we were able to partner with before that. Their app worked better in terms of accuracy and particularly better in terms of reliability. Our CTO is very senior and high quality, and he was very happy with their work.

They built an app that was extremely sticky with users. A few hundred of the 5,000 users talked about it changing their lives.

Their uptimes were fantastic and nearly flawless. Any downtimes we had were almost always the result of an outside vendor. In the one or two instances where a user discovered a problem, I called them Saturday night and they went in and worked all night and fixed it. They did outstanding work and stood by it in the rare instance that it needed any sort of help.

How did Lateral View perform from a project management standpoint?

Their estimates were always accurate on time and under or meeting budget. They stuck to their deadlines and costs. If we expanded the scope, they told us what it would cost. They always delivered exactly what we asked for and often pointed out ways they could improve it. Their English was very good.

What did you find most impressive about them?

They did everything we asked them to do extremely well. It turned out that they were every bit as good as domestic developers. We considered them part of our team. If I’m ever building anything again, I’ll contact them.

Are there any areas they could improve?

No.

5.0
Overall Score Everything was great.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met every deadline.
  • 5.0 Cost
    Value / within estimates
    We never overpaid for anything. I often felt we underpaid.
  • 5.0 Quality
    Service & deliverables
    Everything was reliable, beautiful, and well-coded.
  • 5.0 NPS
    Willing to refer
    The only reason I wouldn’t want to refer them is to hoard them to myself.

Android App Development for Game Software Company

“Communication is an outstanding strength for them.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2016 - Ongoing
Project summary: 

Lateral View augments internal staff in development of an Android app through an outsourced engagement. They’ve employed Android Studio, Crashlytics, and Jenkins.

The Reviewer
 
200-500 Employees
 
San Francisco, CA
Director of Engineering, Game Software Company
 
Verified
The Review
Feedback summary: 

Lateral View has integrated into the team with ease and continues to follow timelines with accuracy. Communication and consistent availability set them apart from other outsourced vendors, while an open and accommodating approach makes for an optimal software engineering environment.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of engineering of a game software company. I manage several software teams and help ensure timely delivery of our products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lateral View?

We needed help with Android application development in a short timeframe.

SOLUTION

What was the scope of their involvement?

They’ve used Android Studio, Crashlytics, and Jenkins. It’s all fairly standard Android development on our end.

What is the team composition?

We’ve rotated through about five people from their team. We only use developers, but their leads step in to assist with scheduling and coordination on their end.

How did you come to work with Lateral View?

I’d worked with them briefly in the past and had a very good experience.

What is the status of this engagement?

We started working with them in 2016 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve used them to augment our manpower and they’ve integrated with our teams. We go through tasks and get estimates from them. They hit their deadlines and their work is good. They also give feedback and provide exceptional communication, especially for remote workers. They put in the extra effort to make sure they meet their deadlines.

How did Lateral View perform from a project management standpoint?

They have their own project management tools, but they’ve adapted to our methods since they’re integrating with our team. This made it much simpler for us to work with them. We keep an open channel of communication. We respond quickly when they ask questions or get stuck on something so they that they can keep moving. They’ve followed the timeline they provided to us well, which is exactly what we needed.

What did you find most impressive about them?

Communication is an outstanding strength for them. It’s easy for communication to be mediocre with outsourced workers, but they’re consistently very good with it. They join our team stand-ups and make themselves available to coordinate with us even during their off hours if needed.

Are there any areas they could improve?

There were a few things when we got started but they fixed them as soon as we brought them up. They’re very open to feedback and have made every adjustment we’ve asked for.

Do you have any advice for potential customers?

Treat them as a member of your team and it will go really well. A lot of times, you work with outsourcing groups and you need to treat like them like so. We’ve treated Lateral View like they’re a part of our team and it’s worked out really well. We much prefer that when augmenting our software engineering.

5.0
Overall Score I’ve very much enjoyed working with them and am excited to keep doing so.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Their cost is phenomenal. They’re very good value and the ROI is great.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended them.

Multiple Developments for Product Design & Dev Agency

“They’re very competent in every way, shape, and form."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2017 - Ongoing
Project summary: 

Lateral View works on multiple development projects for an IT development firm, augmenting the team for mobile and web development. Their work uses native iOS, native Android, React, and Node.

The Reviewer
 
11-50 Employees
 
Boston, Massachusetts
Managing Director, Product Design & Dev Agency
 
Verified
The Review
Feedback summary: 

The team provides high-quality development services and completes assigned projects efficiently and professionally. They assimilated smoothly into the in-house team, met all deadlines, and demonstrated their dedication and work ethic throughout.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company is an IT development firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lateral View?

We needed a company to be an extension of our engineering team for mobile and web development.

SOLUTION

What was the scope of their involvement?

They worked on a variety of projects. The last was building a web-based media portal for a large broadcaster. We worked with them on native iOS, native Android, React, and Node.

What is the team composition?

There were seven developers and one product manager. They have offices in Barcelona and Argentina. We worked with one web developer in Barcelona, but most of the interactions were with the Argentina team.

How did you come to work with Lateral View?

We did quite a lot of research. We wanted an agency that was in our time zone and had an equivalent level of talent to us. We were impressed by the quality of their staff, their English-language skills, and time zone accessibility.

How much have you invested with them?

Over $200,000.

What is the status of this engagement?

We started working together in April 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They have a very high caliber of work check-ins and data. They’re tremendously accessible and have fitted into our team with ease. That was very positive. When asked to hit a certain deadline, they’ve shown a very strong work ethic and a willingness to go above and beyond when asked.

How did Lateral View perform from a project management standpoint?

We used Slack and Google Drive. They’re very competent in every way, shape, and form. It’s been just like having additional team members down the hall.

What did you find most impressive about them?

They have a strong work ethic and don’t fluster easily. Things might happen that are unexpected and they’re capable of taking that in their stride. They’re a good partner to have.

Are there any areas they could improve?

You have to explicitly ask them to go the extra mile. They absolutely will, with no complaints, but you have to ask. If there’s a big milestone coming up and you’re feeling behind, you have to specifically tell them that and that you need them to work over the weekend. They won’t offer it proactively.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re adaptable to shifting schedules.
  • 5.0 Cost
    Value / within estimates
    For the quality of the work, it’s a very good value.
  • 5.0 Quality
    Service & deliverables
    They delivered exactly what we expected.
  • 5.0 NPS
    Willing to refer
    I would absolutely feel comfortable recommending them.

Web Platform Dev for Mentorship Non-profit

"There is a willingness to go the extra mile to understand the business problem."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2016 - Ongoing
Project summary: 

Lateral View designed and developed a platform to pair mentors with mentees, manage scheduling, and allow users to build their own profiles. The platform is complete, but enhancement iterations are ongoing.

The Reviewer
 
1-10 Employees
 
Miami, Florida
Juan Lopez Salaberry
Founder, Mentor Day
 
Verified
The Review
Feedback summary: 

The platform produced by Lateral View doubled user match rate and increased in-house productivity. Lateral View took ownership of the project and they also demonstrated a rare understanding of the impact their work had on overall business function.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a founder of Mentor Day.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lateral View?

We started an organization around mentorship, pairing mentors and mentees based on problems specific to their businesses. We went from doing everything manually to creating a platform that would help us not only do the pairing, but also the session scheduling, and getting everyone to create and manage their own profiles.

SOLUTION

What was the scope of their involvement?

My experience has mainly been in working with a project lead from Lateral View’s side. I don’t have a deep product background, so I wasn’t involved too much with the specifics around the technology and what was being done. I’ve tried to drive the vision, while Lateral View has been creating the product itself.

How did you come to work with Lateral View?

I had known their founder from a past experience when we were both involved in an accelerator. We shared a history of being backed by the same investor. Ever since then, we’ve been collaborating in different ways.

How much have you invested with Lateral View?

As a non-profit, we cannot disclose those numbers.

What is the status of this engagement?

We started working with Lateral View in 2016. The platform is completed, but we continue to have development iterations every two weeks.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The collaboration has been fantastic in every way. We’ve managed to double our productivity already through the use of the platform. We measure success by the number of people whom we manage to match, and I can already say that we’ve more than doubled those results by using Lateral View’s technology. This is only going to get better and better, since we’re still adding features, and creating better solutions on both sides of the equation, including our marketplace.

How did Lateral View perform from a project management standpoint?

They have their own solution for project management, which includes JIRA. I’m not a very technical person, so I’ve tried to stay away and let Lateral View’s team drive. Being able to work with business people has been one of their strengths. Lateral View has acted almost like a CTO in being able to handle the technology aspects around solutions for the concrete business problems we’re having.

What did you find most impressive about Lateral View?

What really stands out about Lateral View is that they understand the business part; they are not just a development shop which can deliver technical solutions. There is a willingness to go the extra mile to understand the business problem and provide a technical solution which is at the core of what is being solved.

Are there any areas Lateral View could improve?

We tend to address every single thing which can be improved, as a core part of our relationship. We have continued to evolve through this process, and whatever seems to need improvement was always addressed by Lateral View.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There’s a very clear set of expectations at the beginning of every sprint. We’ve been going through countless sprints so far, and it’s always been perfect.
  • 5.0 Cost
    Value / within estimates
    The fact that Lateral View has kept the business in mind when working on the deliverables is important for every company. I could easily find development shops which keep on developing items which have no point, but Lateral View focused on my ROI.
  • 5.0 Quality
    Service & deliverables
    So far, I’ve been extremely satisfied. Lateral View always delivered on time, and usually overdelivered.
  • 5.0 NPS
    Willing to refer