What evidence can you share that demonstrates the impact of the engagement?
Their work has made it easier for us to manage our workloads.
How did Band of Coders perform from a project management standpoint?
We use project tracking software with them. We provide the user stories and the acceptance criteria, and they make sure that’s what they are testing against and they submit comments and move cards accordingly.
For one of the two most recent projects, they gave us the designs and then coded them; for the other, we provided them some designs and they implemented what we gave them. The firm’s top people also attend debriefing sessions after projects are completed to ensure any feedback we may have will be implemented.
Whenever there is something that doesn’t work correctly or didn’t turn out as we asked, they’re always great to work with about that. They’re highly responsive and will make sure to fix it. However, as they have completed more projects for us and have had the chance to become more familiar with the codebase for our apps, there have been less of these situations.
What did you find most impressive about them?
Their team has gone out of their way to create a relationship and make sure that we're well taken care of. That goes a long way for us. They're very flexible and, even though we don't have ongoing work for them, they are always quickly available when we need them.
Are there any areas they could improve?
We’ve talked through certain things, such as how we can better work together in certain ways. That’s not really a ding on them, though. That’s just about process and how we make sure things run smoothly.
A few times, there were some misunderstandings of expectations and what exactly we wanted for a task, but the longer we work together, the less this happens.
Although each project has been on time, when there is more time until the deadline, they tend to wait toward the end of that time to do the work. We find it may be helpful to begin a bit earlier, which would help our code review process, which checks for bugs or errors.