Bamboo Apps

BACKGROUND

Please describe your company and position.

I am the General Manager of an e-bike IoT solutions provider.

Describe what your company does in a single sentence.

IoT solutions within the micro-mobility sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bamboo Apps to accomplish?

• UI/UX support for our mobile app
• UI/UX support for our website

SOLUTION

How did you find Bamboo Apps?

Online Search

Why did you select Bamboo Apps over others?

Good value for cost

How many teammates from Bamboo Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Certainly! Here's a text based on your input: We recently embarked on an ambitious project to develop a new app and website, requiring substantial professional support in UI/UX design. Our journey with the design team began from scratch, where they meticulously crafted the initial concepts, setting the stage for a transformative user experience. The design process was comprehensive and iterative. 

The team employed various design approaches, ensuring each element of the app and website was not only aesthetically pleasing but also intuitive and user-friendly. This diversity in design thinking was crucial, as it enabled us to explore creative solutions and innovative layouts that resonated with our brand identity and user expectations. 

Testing was a critical component of our development process. The team conducted extensive testing phases involving various scenarios to ensure every aspect of the user interface and user experience was refined to perfection. These tests were instrumental in identifying areas for improvement and ensuring the final product was of the highest quality. 

Moreover, the team's involvement in our user survey was invaluable. They helped us conduct thorough research, gathering user feedback that was integral to our continuous improvement efforts. This feedback provided real-world insights into user preferences and behaviors, allowing us to tailor the app and website to better meet the needs of our audience. 

The journey from a nascent idea to a fully functional product was a testament to the team's dedication and expertise in UI/UX design. Their ongoing commitment to improvement and adaptability has set a high standard for our future projects. We are immensely grateful for their contribution and look forward to continued collaboration in enhancing and evolving our digital presence.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcome of our collaboration with the UI/UX design team was the successful launch of a fully functional and aesthetically pleasing app and website. This achievement was marked by enhanced user engagement metrics and positive feedback from user surveys, demonstrating the effectiveness of our design and development approach.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team excelled in their role, consistently delivering milestones on time. Their responsiveness is exceptional, adapting swiftly to feedback and ensuring all deliverables align with our vision. Their efficiency and proactive communication made the entire process smooth and highly satisfactory.

What was your primary form of communication with Bamboo Apps?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Flexibility

Are there any areas for improvement or something Bamboo Apps could have done differently?

No

BACKGROUND

Please describe your company and position.

I am a Director of Snellman Motosport

Describe what your company does in a single sentence.

Snellman Motosport is a powersports distributor for brands such as Beta and Kymco.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bamboo Apps to accomplish?

• Website re-design
• Migration to Shopify
• Tighter CMS intergration

SOLUTION

How did you find Bamboo Apps?

Online Search

Why did you select Bamboo Apps over others?

• High ratings
• Pricing fit our budget
• Good value for cost

What was the size of Bamboo Apps' team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our goal was to redesign an existing website without creating a new one to improve its visual appearance and implement management features. Also we wanted the website to be transferred to the Shopify platform and to integrate features from our partners’ websites, as well as make the software more connected to our CMS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New website design Implementation of new features

What was your primary form of communication with Bamboo Apps?

• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work process was carried out according to the Kanban model. The project was divided into the following phases: project initiation, web development, bug fixing, deployment. We held daily check-ins, as well as demo meetings every two weeks to show ‌progress.

Bamboo Apps gradually supplemented the full scope of the project, actively communicating with our team the whole way through. Slack and Google Meet were used for communication. Everything was delivered on time. All our questions were answered without delays.

What did you find most impressive or unique about this company?

The deliveries were all fast and proper. We had no complaints about the pace and quality of Bamboo Apps’ work. The design provided by the team fully satisfied ‌our needs and implemented features that improved the way we and our customers interact.

Are there any areas for improvement or something Bamboo Apps could have done differently?

Can’t think of any.

BACKGROUND

Please describe your company and position.

I am the CEO of Reload Motors

Describe what your company does in a single sentence.

Developing a hydrogen-powered van

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Bamboo Apps to accomplish?

• Design and development of a combined instrument and infotainment cluster for a show car

SOLUTION

How did you find Bamboo Apps?

Referral

Why did you select Bamboo Apps over others?

• High ratings
• Good value for cost
• Referred to me

What was the size of Bamboo Apps’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Bamboo Apps specialists were to design the UI of the digital instrument cluster and the IVI. We decided to split the software development process between two teams: the Bamboo Apps team had to work on the IVI system, while our team would be responsible for the cluster.

When working on the design, Bamboo Apps developed a gamification system that would incentivise drivers to improve their skills and on-the-road behaviour, thus increasing safety and business efficiency. The system integrated with a features and services store, as well as an NFT marketplace.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• screens ready for HMI integration (more than 80 screens in total)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was deeply involved in the project and provided regular updates and feedback on its progress. We held a special workshop to devise the best approach to tackling drivers’ demands, and the team closely collaborated with a renowned expert in human-machine interaction to ensure that the resulting design complied with all industry regulations.

What was your primary form of communication with Bamboo Apps?

Virtual Meeting

What did you find most impressive or unique about this company?

The designs delivered by the team were extremely well thought out and easy to use. it was clear to see the team’s dedication to delivering a high quality product. The ideas suggested by the team during meetings were very well informed and beneficial to the project. We also enjoyed the transparency and speed of communication throughout the whole process.

Are there any areas for improvement or something Bamboo Apps could have done differently?

None that we can think of.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a car-sharing company that focuses on providing cars to small groups instead of large audiences. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bamboo Apps?

I needed developers to create the software behind my app. We had the concept and logic already mapped out but needed development assistance. 

SOLUTION

What was the scope of their involvement?

Bamboo Apps has provided my company with full-service mobile app development. The app has been developed using Node.js and React Native. So far, we’ve only developed an iOS-compatible app, but we’ve planned to create an Android version. 

The app is a two-sided platform that allows users to use a car if another owner isn’t. The premise is similar to other ride-sharing apps, but our app facilitates a closer bond between the owner of the car and the user.

What is the team composition?

I’m in contact with the project managers and a developer. 

How did you come to work with Bamboo Apps?

I initially found Bamboo Apps on Clutch. Bamboo Apps had good knowledge of the automotive industry, which I found helpful. I knew they’d have a good understanding of the challenges we faced in our industry. 

What is the status of this engagement?

Our ongoing partnership started three years ago in October 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The app is currently available in the Apple App Store. When measuring their success, I look at the outlined scope of work, their progress, and their understanding of the interdependencies and our business philosophy. 

How did Bamboo Apps perform from a project management standpoint?

Their team is responsive and responsible. Bamboo Apps is always willing to address our needs. We communicate through a wide range of channels, including Slack, which we use for day-to-day communication. We also have conference calls on Google Meet or Microsoft Teams. Our teams also exchange emails occasionally. 

What did you find most impressive about them?

Bamboo Apps has a can-do attitude. If I give them a problem, their immediate response is always that they can solve it. Their team goes to great lengths to solve all our problems. 

Are there any areas they could improve?

It’s always a challenge for a development company to have the right teammates available at any given time. It would be nice if they had always had developers available that specialize in our tech stack. 

Do you have any advice for potential customers?

When you have client's with a certain tech stack it is important that you at all times have good and experienced developers within that technology, for maintenance and further development. Given the large number of technologies that may be challenging.

BACKGROUND

Please describe your company and your position there.

I am Product Manager of product line Wi-Fi b2b at a telecommunications company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Bamboo Apps, and what were your goals?

We wanted to develop a mobile SDK for our enterprise clients' mobile applications, which would allow their clients to connect to our Wi-Fi networks without the need for manual authorization.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for developers online, including companies, who haв already implemented projects for the company. Bamboo Apps was selected based on their previous projects, timelines and cost of the solution. I worked with their team on other projects and they never let down the quality and deadlines.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Bamboo apps have implemented 2 versions of the mobile SDK for us - for IOS and Android devices. The first step was a research project aimed to find the best client flow for each version of the operating system. After It has been approved, they switched to development (the backend logic was on the side of our team), after acceptance testing, the project was delivered on time.

How many resources from the vendor's team worked with you, and what were their positions?

Our team worked closely with the project manager, team lead, iOS developer, Android developer, QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 3 months from the start of the project, the team managed to implement a mobile SDK for the vast majority of versions of operating systems for android and ios devices (including demo versions for clients), pass the security check of one of our largest clients and move on to piloting the project.

Describe their project management style, including communication tools and timeliness.

Project manager provided regular online meetings, presenting each stage of the completed work. The vast majority of communications on the project were conducted in slack. All decisions were well documented. Answers to all questions were received as soon as possible, which made it possible to release the product on time.

What did you find most impressive or unique about this company?

Bamboo Apps made the development process transparent with quality workflow

Are there any areas for improvement or something they could have done differently?

Maybe pay more attention to the research part of finding the optimal customer path, otherwise it was a great work

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a concept car manufacturer called Rinspeed Inc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bamboo Apps?

We looked for a partner to create HMI designs for our concept cars. We needed the designs to not only be practical but also futuristic.

SOLUTION

What was the scope of their involvement?

Bamboo Apps created slides of an HMI design. The design illustrated different use cases and scenarios for us and our customers.

What is the team composition?

We work with Igor (Head of the Automotive Software Development Department & Sales Director) and Ignat (Lead Designer).

How did you come to work with Bamboo Apps?

We sought people to support outstanding, creative work — not ordinary work. Bamboo Apps approached us and asked if their team could be of service to us. We decided to give them a shot. We’ve worked together ever since.

Igor also visited us, which was important because our processes and projects are cutting edge. To get the right chemistry, it’s important to meet in person.

What is the status of this engagement?

Our partnership started in 2018, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work’s good. We wouldn’t work with a company for this long if their work were lousy.

Unlike criticism, it’s rare that people give compliments. I don’t get criticism, so I’m happy. As Bamboo Apps worked with some of our partners directly, they must’ve done well.

How did Bamboo Apps perform from a project management standpoint?

We communicate via video conferences, calls, and e-mail. We work together on a creative level. We brainstorm and bring ideas together during a period of spontaneous exchanges. We trust each other’s ideas and inputs.

They stay in tune with everybody. I’m happy with their project management. If I weren’t happy, I would’ve stopped our engagement a long time ago.

What did you find most impressive about them?

Bamboo Apps quickly understood what we wanted. They complete their work in a reasonable amount of time.

Are there any areas they could improve?

Everyone can grow and improve but there’s no specific area where I’d have them improve.

Do you have any advice for potential customers?

There’s no general rule. As a creative company, we look for creativity, chemistry, and an ability to do outstanding work.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager and I’m in charge of the development of connectivity and infotainment for ŠKODA AUTO, which is part of Volkswagen Group. The main objective of the projects I lead is to develop mobile applications which are connected to cars and infotainment.

There was a need to develop a gaming app for Android, iOS, and Windows, which would be able to communicate with an in-car IoT [internet of things] system. The cooperation with Bamboo Group started as a small-scale project which later ended up in long-term mutual cooperation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Bamboo Group?

We wanted to develop an app to teach driving and car safety to kids. We sell additional equipment packages to customers buying Volkswagen vehicles, one of which is a device that can retrieve data in real time. This offers the business of selling connectivity to our customers. For this special equipment, we needed some mobile applications. Our business goal was not to sell the mobile application, but rather to sell the equipment with the car. The mobile applications cover numerous use cases for our customers. Our business concept is highly focused on family. One use case was to bring a mobile game that can be linked to the car for kids, for their entertainment during a drive, to teach, and to build a relationship with our company and our brand. This was the main goal for the development of this application with Bamboo Group.

SOLUTION

What was the scope of their involvement?

For this project, we decided not to use native programming, but rather to go with a cross-platform solution. We didn’t have experience with this, but it was a suggestion from Bamboo Group. It has pros and cons, but in the end, we were very happy with the cost-effectiveness of their solution. We were also very surprised with how fast and effective their programming was. On the other hand, cross-platform apps are not as effective as native ones. However, for the use case of this mobile game, I must say we were very satisfied with their work, their flexibility, and the level of their expertise. I believe there were three or four developers assigned to our project.

How did you come to work with Bamboo Group?

The first contact that we had with them was at the Mobile World Congress in Barcelona three years ago. They had a stand at the conference, and we exchanged contact information. They were very enthusiastic and open, and their proposal was the best compared to their competition, so we tried this mid-sized project with them.

What is the status of this engagement?

The first project began in June of 2014, and the relationship is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The app has between 20,000 and 30,000 downloads. It’s not a very large number, but we are selling this to a very specific range of customers. At the moment, we have about 100,000 cars on the road with this equipment, so it’s a very good number. The app has generally positive reviews in its app stores and has been featured in large European auto shows for over two years. The app has fully met our expectations. It has an exceptional user interface and user experience thanks to Bamboo Group’s expertise in cross-platform programming.

The popularity that the app has among Škoda customers resulted in a major update and renewal of this project for the second generation of connectivity which was introduced in late 2016.

How did Bamboo Group perform from a project management standpoint?

They were a little behind schedule at first, but that has improved. They are basically on time, which is the reason we choose to continue our collaboration with them.

What did you find most impressive about Bamboo Group?

They’re very proactive and even did some development work which wasn’t in the requirements. They integrated a few functions that they thought were more valuable and cool to have. We were very happy with this because their suggestions always improved the product.

They’re located quite far away from us, but they fully managed to lead the development in cooperation with us from a distance, without any major issues.

Are there any areas Bamboo Group could improve?

There’s a bit of a language barrier. Their developer didn’t speak English, so we did have some struggles. It wasn’t serious, but it was a disadvantage. They initially had a lack of expertise in the automotive industry, but that isn’t an issue anymore.

BACKGROUND

We are a startup team based in the US. We used Bamboo to help create a stealth consumer mobile application. The application is a social game, but due to the terms of a strict non-disclosure agreement in place, I cannot provide more detail about the application.

I lead the product management duties on behalf of the end client.

OPPORTUNITY / CHALLENGE

We already had a team of product and engineering managers in place to facilitate the project and guide the overall direction. However, we did not have the engineering staff required, and hiring a US-based staff would have likely been cost prohibitive. We needed a partner to deliver a quality application in a very tight timeline.

SOLUTION

We discovered Bamboo through word of mouth. We started off by interacting with them and letting the team at Bamboo know about our key concerns. We ended up extending our scope of interaction on the project with Bamboo because of their strong project management skills and their ability to understand our end client’s requirements. To date, we have spent over $130,000, but we have an agreement ongoing from now until when we choose to terminate. The current budget is just over $200,000.

RESULTS & FEEDBACK

By working with Bamboo, we significantly reduced our project costs and accelerated our development timeline. It was a very short period of time from starting development to the soft launch. Bamboo stands out in my mind for their clear communication, willingness to compromise, and fast engineering timelines. Bamboo has also performed well in how they’ve handled our client’s special needs.

BACKGROUND

The client is Mobile TeleSystems JLLC, the leading telecommunication company in the Republic of Belarus. I am the Business Analysis and Development Group Manager.

OPPORTUNITY / CHALLENGE

The primary challenge was creating a nationwide E-school management platform for Schools.by. The platform would be a new E-learning mobile experience that allows students, teachers and parents to access all school data via their smart phones and tablets. We wanted to be able to take all of the information that is processed and managed by the Schools.by platform, and put it at the audience's fingertips.

SOLUTION

The Bamboo Group’s passionate and intensive work led to the launch of the E-School app, a mobile application that brings the traditional learning processes into the digital age. The app is seamlessly integrated with Schools.by platform built for managing, tracking and reporting all key school data in the Republic of Belarus. Users have 24/7 access to curricula, administration, time lines, and other important school information.

All data is kept safe. The E-School app securely receives data from the Schools.by platform. Parents, students, and teachers then use a unique username and password to view the data in E-School. Using the E-School app, students can view daily homework and due dates, track teachers' assignments, check out school events and more. Parents can monitor their children’s’ weekly performance and receive progress reports after each semester. Once the instant messaging feature is implemented in the upcoming update, the E-School app will certainly become a powerful must-have tool for today's 21st-century learners.

RESULTS & FEEDBACK

Bamboo Group took all of our concepts and our ideas and brought them to life. They essentially designed and built the entire app.

The best thing about working with Bamboo Group is that they’re really supportive and responsive in dealing with issues as they arose. There were times when something was not functioning properly or we saw something wrong with the app during our initial testing. Their team rapidly identified the issues and corrected them very quickly.

In terms of areas of improvement, we can note that there's nothing major. All the improvements and additional requirements we have will be soon be implemented in the second version of the E-School app.

BACKGROUND

Please briefly describe your organization.

Velcom is a leading mobile global system for mobile operator in the Republic of Belarus.

What role do you play at Velcom?

My role is a project manager of cloud and managed services department.

OPPORTUNITY / CHALLENGE

What was the business challenge you wanted to accomplish?

When developing the concept of the app we wanted to make it more convenient for our subscribers to access their personal mobile accounts. The new app needed to serve as a new communication channel between our company and subscribers.

SOLUTION

What was the scope of Bamboo Group work?

Bamboo Group was in charge of end-to-end development of the iOS, Android, and Windows applications. They designed, developed, and tested the app. They were also responsible for all the integrations within our API [application programming interface] and existing internal CRM [customer relationship management].

Please provide an estimate of total project size.

This project was in the range of $10,000 to $49,999.

RESULTS & FEEDBACK

Are there any success stories of the project that you can share?

The Bamboo Group team demonstrated an ability to adapt to changes quickly. In the middle of the work, we decided to add some additional features that were not previously discussed. Bamboo Group quickly reviewed our requirements, updated timelines, and included the new functionalities. These guys are helpful and flexible.

Are there any specific qualities that set Bamboo Group apart from other partners?

The Bamboo Group team demonstrated excellent analytical skills and nailed the customer requirements. They delivered a powerful customer-centric mobile solution.

Were there any areas for improvement?

There were several bugs discovered in the pre-production binaries. In some cases, we felt that there was some confusion while dealing with their testing team. But, all bugs were fixed prior to the app's release and the app performed well.

Please summarize your overall satisfaction.

To sum up, the Bamboo Group team met our business challenge by delivering an innovative self-service solution, which gave subscribers direct control on their account, increased customer satisfaction, and reduced traffic to the operator's support centers. The development team provided a user-friendly mobile solution that goes beyond expectations, offering a rich user experience while reducing our operating costs. The app allows subscribers to control their personal account balance, activate in one-click all Velcom's services, easily browse various types of content, and catch up with our latest promotions and news. The results were excellent and the customer feedback has been positive. It should be noted that Bamboo Group is a trusted strategic partner of Velcom and is key in our mobile app development initiative and strategy.