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Big agency thinking, without the price tag.

Backlash was created to provide brands with a new, more progressive creative experiential agency model. We have taken years of experience working for large successful agencies across many categories and channels, and distilled it into a unique agency offering. We call this - 'Big agency thinking, without the price tag'.

  • Undisclosed
  • Undisclosed
  • 10 - 49
  • London, England
  • Founded 2017

1 Locations

  • London , England

Focus

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Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 4.6 /5

What Clients Have Said

Backlash offers competitive pricing with strong value for cost, as noted by clients who appreciated their budget alignment and high-quality deliverables. Projects ranged in complexity and scale, with effective communication and timely delivery being consistent strengths.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 4 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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Backlash Review Insights

Overall Review Rating

4.8
  • Quality 4.8
  • Schedule 4.7
  • Cost 4.6
  • Willing to Refer 4.8

Top Mentions

Review Highlights

  • High Customer Satisfaction

    Clients express high levels of satisfaction with Backlash’s work, frequently using terms like 'best ever' and 'exceeded expectations' to describe their experience.

  • Budget and Cost Management

    Clients value Backlash for providing good value for cost and fitting within budget constraints. However, one client mentioned the need for ongoing budget updates.

  • Comprehensive Service Offering

    Backlash provides a full range of services from concept creation and design to execution and installation. Clients appreciate their ability to handle all aspects of a project.

  • High-Quality Deliverables

    Backlash is noted for delivering high-quality work that meets or exceeds client expectations. Their work ethic and attention to detail are frequently highlighted as key strengths.

  • Flexibility and Problem-Solving Ability

    Backlash is noted for their flexibility and ability to solve problems efficiently. They handle unexpected challenges well, ensuring project success.

  • Proven Track Record in Event Management

    Backlash has successfully managed various events, including pop-up stores, trade shows, and experiential marketing campaigns. Clients have seen increased brand awareness, sales, and high engagement levels at these events.

Backlash Reviews

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Pop-Up Store Branding for Beauty Brand

  • Branding
  • $50,000 to $199,999
  • June - July 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their ability to manage all changes and stay positive is impressive. They strongly showcased they had it all at hand."

Senior Brand Manager, Beauty Pie
Katy Proctor
  • Retail
  • London, England
  • 51-200 Employees
  • Online Review 
  • Verified

Backlash helped an online beauty brand set up a pop-up store. They established the store's branding, designed their creative, liaised with the landlords, and assisted in setting up and taking down the booth.

Marketing & Design for VR Fitness Product

  • Advertising Other Design
  • $50,000 to $199,999
  • Apr. - June 2022
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"The Backlash team was incredibly flexible and very solution-oriented."

Director of Partnerships, FitXR
Keith Leddington
  • Software
  • London, England
  • 51-200 Employees
  • Online Review 
  • Verified

Backlash was tasked with the creative design and management of a technology-based exhibition stand showcasing a VR fitness product. They helped test fitness consumers' reactions to their development.

PR Show Stand for Wedding Shopper Business

  • Public Relations
  • Confidential
  • Jan. 2017 - Jan. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"You get the whole package with Backlash — innovation, creativity, a strong ROI, and impeccable project management."

Retail Services Manager, Wedding & Personal Shopper Service
Donna Hudson
  • Retail
  • United Kingdom
  • 10,001+ Employees
  • Online Review 
  • Verified

Backlash was tasked with creating a stand at a national wedding show. The stand needed to exhibit the brand's wedding collection and encourage stand visitors to continue browsing.

Advertising & Marketing for Wellbeing Brand

  • Advertising
  • $50,000 to $199,999
  • July - Dec. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"I was blown away with their little black book of contacts, freelancers, suppliers, and manufacturers."

Customer Marketing Manager, NEOM Organics
Natalie Best
  • Consumer Products
  • United Kingdom
  • 51-200 Employees
  • Online Review 
  • Verified

Backlash implemented a holiday pop-up in a department store while rolling out feature spaces in other branches. They created the concept, designed and produced it, and then oversaw the installation.

Activation for Major Cosmetics Brand Pop-Up

  • Advertising
  • Confidential
  • Jan. - May 2019
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0

"They take everything in their stride and find solutions no matter what."

Project Manager, Major Cosmetics Company
Anonymous
  • Beauty & Cosmetics
  • London, England
  • 201-500 Employees
  • Online Review 
  • Verified

Backlash ventured to create captivating activations for a pop-up event of a major cosmetics brand. They were responsible for creatively representing the brand within the constraints of a specific space. 

Events Management for Beauty & Wellness Company

  • Event Marketing
  • $200,000 to $999,999
  • Mar. - July 2023
4.0
Quality
4.0
Schedule
4.0
Cost
3.0
Willing to Refer
4.0

"They were great to work with."

Marketing, Beauty & Wellness Company
Anonymous
  • Beauty & Cosmetics
  • London, England
  • 51-200 Employees
  • Online Review 
  • Verified

To amplify their reach and lead generation efforts, a beauty and wellness company engaged with Backlash for their event management services.

Locations (1)

16 - 20

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