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We Transform Digital Experiences

BACKBONE is an international, full-service digital consulting agency specialized in digital product innovation and focused on helping companies unlock their true business potential through strategy, design & technology services.

  • $10,000+
  • $100 - $149 / hr
  • 50 - 249
  • Burnaby, Canada
  • Founded 1999

3 Locations

  • Burnaby , Canada
  • Bogotá , Colombia
  • Melissia , Greece

Focus

Service Lines
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Pricing Snapshot

Min. project size $10,000+
Avg. hourly rate $100 - $149 /hr
Rating for cost 4.4 /5

What Clients Have Said

BACKBONE's project costs vary significantly, ranging from $12,000 to $75,000 per project, with a notable example of $25,000 to $30,000 for a website development. Clients appreciate their value for cost, though some noted communication and proactivity issues.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 5 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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BACKBONE Review Insights

Overall Review Rating

4.6
  • Quality 4.6
  • Schedule 4.6
  • Cost 4.4
  • Willing to Refer 4.4

Top Mentions

Review Highlights

  • Strong Commitment to Deadlines

    BACKBONE is commended for their commitment to deadlines, often completing projects ahead of schedule and under budget. This efficiency is highly valued by clients.

  • High Client Satisfaction

    Many clients express high satisfaction with BACKBONE’s services, citing successful project outcomes like increased user engagement, reduced bounce rates, and improved online presence.

  • Professional and Modern Solutions

    BACKBONE is noted for their professionalism and adoption of state-of-the-art technology. Clients value their proactive approach and ability to propose innovative solutions tailored to business needs.

  • Consistent Project Management

    BACKBONE generally receives praise for their project management, meeting deadlines, and maintaining open communication. However, there are instances of turnover and communication gaps that have affected project timelines.

  • Strong Branding and Web Development

    Clients praised BACKBONE for delivering modern, user-friendly websites and cohesive branding elements like logos and brand kits. The company takes time to understand client needs and aligns deliverables with brand values.

  • Technical Proficiency

    Clients consistently highlight BACKBONE’s technical skills, especially in web development and complex integrations. They are capable of handling challenging projects and converting existing infrastructures effectively.

BACKBONE Reviews

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Branding, Logo & Website Dev for Leadership Coaching Firm

  • Web Design Web Development
  • $10,000 to $49,999
  • June - Nov. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The project management was great."

Founder, Women's Leadership Accelerator
Kelsey Boyer
  • Other Industry
  • Toronto, Ontario
  • 1-10 Employees
  • Online Review 
  • Verified

BACKBONE was hired by a leadership coaching firm to create a new version of their outdated website. They also created a logo and brand kit that reflected the client's values.

Digital Campaigns & Dev Projects for Villa Rental Company

  • Custom Software Development Other Digital Marketing
  • $50,000 to $199,999
  • June 2015 - May 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Our cooperation with BACKBONE had been seamless throughout the years."

Managing Director, White Key Villas
Anonymous
  • Hospitality & leisure
  • Greece
  • 11-50 Employees
  • Online Review 
  • Verified

A rental company engaged BACKBONE to provide site and mobile app development services, SEO services, and digital acquisition campaigns. They helped the client achieve their digital transformation goals.

Mobile App Design for Sewerage Company

  • Mobile App Development
  • $10,000 to $49,999
  • June 2020 - Apr. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The cooperation has been amazing and the deliverables were met each time."

Communications & Marketing Architect, EYDAP
Xanthianna Gerasimidou
  • Utilities
  • Athens, Greece
  • 1,001-5,000 Employees
  • Online Review 

Backbone provided mobile app development and design services for a sewerage company. This involved creating a flawless app experience, for both Android and iOS users. 

Web Maintenance for Grocery Distributer

  • Web Development
  • Confidential
  • Jan. 2012 - Ongoing
3.5
Quality
3.5
Schedule
3.5
Cost
3.0
Willing to Refer
2.0

“Their team hasn't been as proactively involved in updating or improving the site as they should be.”

Marketing Manager, Consumer Products Company
Anonymous
  • Consumer Products
  • Burnaby, British Columbia
  • 51-200 Employees
  • Phone Interview 
  • Verified

Backbone Technology maintains and updates a website as needed, using Expression.

Website Development for Conference Series Organization

  • Web Development
  • $10,000 to $49,999
  • July 2015 - Ongoing
3.5
Quality
3.5
Schedule
3.5
Cost
3.0
Willing to Refer
4.0

"Backbone Technology is very good from a technical perspective. Our project was challenging because it wasn't started from scratch, but taken over."

Chief Operating Officer, Conference Series
Anonymous
  • Business services
  • Vancouver, British Columbia
  • 11-50 Employees
  • Phone Interview 
  • Verified

Based on an internal referral, the client hired Backbone Technology to provide web development services for the creation of their website.

Web Design Project for Mining Company

  • Web Design
  • Confidential
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Backbone Technology cares about the quality of a project. They don't need to be given any information twice."

Senior Web Communications Specialist, Mining Company
Anonymous
  • Other Industry
  • Vancouver, British Columbia
  • 5,001-10,000 Employees
  • Phone Interview 
  • Verified

Backbone Technology collaborated with a marketing agency to design and develop a website using Expression. The goal of the project was modernizing Internet infrastructure for improved investor communication.

Website Development for Marketing Company

  • Web Development
  • $50,000 to $199,999
  • Jan. 2012 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"We rebuilt the site, evaluating its architecture and user experience, which was driven by the Backbone functionality. The bounce rate has decreased by about 50% and the time on site and user engagement has almost tripled."

Owner, Digital Marketing Company
Anonymous
  • Advertising & marketing
  • Toronto, Ontario
  • 1-10 Employees
  • Phone Interview 
  • Verified

Backbone Technology is the client’s go-to agency for technological solutions. The agency provides web development services and continually updates the client’s site.

 

Locations (3)

10 - 15

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